Magnolia Manor Nursing and Rehab Ctr, LLC
1411 Claiborne Avenue, Shreveport, LA 71103 · Caddo County · (318) 868-4421
98 certified beds, about 89 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1997
Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
3 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 195406 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 4, 2026, inspectors cited 4 health deficiencies (the Louisiana average is 6.4, the national average 9.2).
Of 13 health citations since September 2023, 3 were rated as actual harm or immediate jeopardy to residents.
CMS lists 2 fines totaling $17,934 in the last three years; the largest was $9,110, and the latest is dated April 3, 2025.
Nurses and nurse aides worked 3.57 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.28 of those hours.
29.6% of nursing staff left within the year CMS measured (Louisiana average 47.6%).
CMS links it to Central Management Company, an affiliated group of 21 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
109/23
011/23
107/24
212/24
304/25
102/26
403/26
104/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
3G
0H
0I
Potential for more than minimal harm
7D
3E
0F
Potential for minimal harm
0A
0B
0C
April 30, 2026Complaint inspection · 1 citation
- D Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observations and interviews, the facility failed to maintain an effective pest control program by failing to ensure the facility was free of pest and insects. The deficient practice had the potential to affect 89 residents who resided in the facility.
March 4, 2026Standard inspection · 4 citations
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on record review, observation and interview, the facility failed to ensure proper infection control techniques were practiced to prevent urinary tract infection for 1 (#23) of 1 resident reviewed for indwelling catheter.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on record review, observation, and interviews, the provider failed to ensure respiratory care was provided with professional standards of practice for 1 (#84) of 1 resident reviewed for respiratory care.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on record review, observations, and interviews, the facility failed to ensure medications were stored properly for 2 (#21 and #68) of 4 residents reviewed for accidents.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on record review, observation and interview, the facility failed to maintain professional standards for food service safety by failing to ensure frozen food items were stored in a sealed container.
February 12, 2026Complaint inspection · 1 citation
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review, and interview the facility failed to inform a resident's responsible party of a resident's change in condition for 1 (#1) of 3 (#1, #2, #3) sampled residents. The facility failed to notify Resident #1's responsible party of the initiation of a medication.
April 3, 2025Complaint inspection · 3 citations
- G Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on record review, surveillance video review and interviews, the facility failed to protect the resident's right to be free from physical, verbal abuse and psychosocial harm by a staff member for 1 (#1) of 3 (#1, #2, #3) residents reviewed for abuse. The actual harm occurred for Resident #1, who was cognitively impaired, on 02/13/2025 at 8:32 a.m. when S6 CNA (Certified Nurse Assistant) was observed on surveillance video verbally and physically abusing Resident #1 while providing care. Physical abuse occurred when S6 CNA pulled down on Resident #1's left contracted leg, forcefully snatched Resident #1's right arm from the right side rail and pushed Resident #1's right arm towards him, then snatched the diaper off Resident #1. Verbal abuse occurred when S6 CNA cursed at Resident #1 saying, God d-mn it and D-mn. [...]
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on surveillance video and interviews, the facility failed to treat and care for each resident in a manner that promotes dignity and enhancement of his or her quality of life for 1 (#1) resident of 3 (#1, #2, #3) residents reviewed for abuse. S6 CNA (Certified Nurse Assistant) provided care to Resident #1 in a hurried manner, spoke to Resident #1 in a disrespectful manner and talked to other staff about Resident #1. The facility implemented corrective actions which were completed prior to the State Agency's investigation entry on 03/31/2025. It was determined to be a Past Noncompliance Citation.
- E Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record reviews, surveillance video review and interviews, the facility failed to implement policies and procedures to ensure an allegation of abuse was reported to administration in a timely manner per the facility's policy for 1 (#1) of 3 (#1, #2, #3) residents reviewed for abuse. S7 CNA (Certified Nurse Assistant) failed to recognize and report physical and verbal abuse during incontinent care provided by S6 CNA. The facility implemented corrective actions which were completed prior to the State Agency's investigation entry on 03/31/2025. It was determined to be a Past Noncompliance Citation.
December 4, 2024Standard inspection · 2 citations
- E Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure residents were free from unnecessary medications for 1 (#52) out of 5 (#15, #20, #26, #52, #88) residents reviewed for unnecessary meds. The facility failed to monitor Resident #52's edema while receiving a diuretic.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on record reviews, observations and interview, the facility failed to provide residents necessary respiratory care and services in accordance with accepted professional standards of practice for 1 (#52) out of 1 (#52) resident reviewed for respiratory services. The facility failed to clean Resident #52's oxygen concentrator filter weekly and as needed.
July 25, 2024Complaint inspection · 1 citation
- G Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on record review, surveillance video review, and interviews, the facility failed to protect the resident's right to be free from physical abuse and psychosocial harm by staff for 1 (#3) of 3 (#1, #2, #3) sampled residents. The actual harm resulted for Resident #3, who was cognitively impaired, on 07/04/2024 at approximately 7:33 p.m. when S7 Sunshine Aide was observed on surveillance video physically abusing Resident #3. S7 Sunshine Aide was observed hitting Resident #3 on her hands and forearm with a hard plastic kitchenware cup. Because this type of inappropriate, unwanted physical abuse would reasonably cause anyone to have psychosocial harm, it can be determined that the reasonable person in Resident #3's position would have experienced severe psychosocial harm-dehumanization, and humiliation- as a result of the physical abuse. [...]
November 1, 2023Standard inspection · 0 citations
September 5, 2023Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure 1 (#1) of 5 (#1, #2, #3, #4, #5) residents reviewed for accidents received adequate supervision to prevent accidents/falls. The deficient practice resulted in harm for Resident #1 on 08/08/2023 when the resident fell from bed after S4 CNA (Certified Nursing Assistant) left Resident #1's room during peri care to seek assistance of a second CNA. Resident #1 required two person assistance for bed mobility. On 08/08/2023 S4 CNA was providing peri care, Resident #1 was positioned to her right side with her foot hanging off the bed and S4 CNA realized she could not reposition Resident #1 alone. S4 CNA left Resident #1's room to obtain assistance and when S4 CNA returned, Resident #1 was on the floor with left leg bent at the knee. [...]
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| April 3, 2025 | Fine | $9,110 |
| July 25, 2024 | Fine | $8,824 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Louisiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.57 | 3.76 | 3.86 |
| Registered nurses | 0.28 | 0.31 | 0.69 |
| All nursing staff on weekends | 3.13 | 3.21 | 3.42 |
| Nurse aides | 2.33 | ||
| Licensed practical nurses | 0.95 | ||
| Nursing staff turnover (share who left in a year) | 29.6% | 47.6% | 45.8% |
| Registered nurse turnover | not reported | 41.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.06 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.75 on weekdays and 3.13 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.76 in April to June 2025 to 3.57 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.57 | 0.28 | 3.75 | 3.13 | 0.0% | 1 of 90 | 89 |
| Oct to Dec 2025 | 3.50 | 0.29 | 3.62 | 3.21 | 0.0% | 0 of 92 | 91 |
| Jul to Sep 2025 | 3.54 | 0.23 | 3.64 | 3.28 | 0.0% | 0 of 92 | 89 |
| Apr to Jun 2025 | 3.76 | 0.18 | 3.96 | 3.27 | 0.0% | 0 of 91 | 89 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Louisiana, Jan to Mar 2026 | 3.64 | 0.26 | 3.86 | 3.10 | 3.6% | 0.9% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Louisiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 13.2 | 17.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.1 | 1.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.3 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.8 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 3.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 13.4 | 17.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.3 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 28.2 | 22.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.3 | 28.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 23.5 | 14.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.2 | 2.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.5 | 2.7 | 1.8 |
Owners and operators
Legal business name: MAGNOLIA MANOR NURSING & REHAB CNTR LLC. CMS links this home to Central Management Company, a group of 21 nursing homes averaging 2.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Kisatchie Corporation | 5% or greater direct ownership interest | Organization | 76% | 12/24/1986 |
| Maumalanga, Holly | 5% or greater direct ownership interest | Individual | 6% | 03/31/2025 |
| Zimmerman, Freda | 5% or greater direct ownership interest | Individual | 8% | 03/31/2025 |
| Price, Teddy | Indirect ownership interest | Individual | 12/24/1986 | |
| Central Management Company, LLC | Operational/managerial control | Organization | 03/01/2016 | |
| Price, Teddy | Operational/managerial control | Individual | 03/01/2025 | |
| Central Management Company, LLC | Adp of the SNF | Organization | 04/03/2025 | |
| Kisatchie Corporation | Adp of the SNF | Organization | 02/01/2001 | |
| Bolwahnn, Sheila | Adp of the SNF | Individual | 12/01/2008 | |
| Broussard, Kendall | Adp of the SNF | Individual | 06/01/1996 | |
| Cantrell, Jeffrey Lee | Adp of the SNF | Individual | 10/01/2013 | |
| Colvin, David | Adp of the SNF | Individual | 04/03/2025 | |
| Flint, Donnie | Adp of the SNF | Individual | 03/26/2025 | |
| Maumalanga, Holly | Adp of the SNF | Individual | 03/31/2025 | |
| Price, Teddy | Adp of the SNF | Individual | 03/01/2025 | |
| Rogers, Dawn | Adp of the SNF | Individual | 03/01/1993 | |
| Shelton, James | Adp of the SNF | Individual | 07/23/1990 | |
| Zimmerman, Freda | Adp of the SNF | Individual | 03/31/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on March 4, 2026: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on April 3, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on March 4, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on February 12, 2026: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.13 hours per resident per day, below the Louisiana average of 3.21.
Other nursing homes nearby
- Claiborne Healthcare Center Shreveport, 0.1 mi · 1 of 5 stars · 40 citations
- Roseview Nursing and Rehabilitation Center Shreveport, 0.8 mi · 2 of 5 stars · 19 citations
- Shreveport Manor Skilled Nursing & Rehabilitation Shreveport, 0.8 mi · 1 of 5 stars · 24 citations
- Progressive Care Center Shreveport, 1.1 mi · 3 of 5 stars · 13 citations
- Willis-Knighton Extended Care Center Shreveport, 1.1 mi · 4 of 5 stars · 2 citations
- Harmony House Nursing and Rehabilitation Center, I Shreveport, 1.3 mi · 5 of 5 stars · 9 citations
- Highland Place Rehab and Nursing Center Shreveport, 1.5 mi · 1 of 5 stars · 74 citations
- Pierremont Healthcare Center Shreveport, 1.9 mi · 1 of 5 stars · 41 citations
Louisiana contacts for a concern about a nursing home
These are the official offices in Louisiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Louisiana Department of Health, Health Standards Section, Nursing Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Louisiana Long-Term Care Ombudsman Program, Governor's Office of Elderly Affairs, (866) 632-0922. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Magnolia Manor Nursing and Rehab Ctr, LLC's Medicare star rating?
- CMS rates Magnolia Manor Nursing and Rehab Ctr, LLC 3 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Magnolia Manor Nursing and Rehab Ctr, LLC get at its last inspection?
- 4 health deficiencies at the standard inspection on March 4, 2026. The Louisiana average is 6.4.
- Has Magnolia Manor Nursing and Rehab Ctr, LLC been fined?
- Yes. CMS lists 2 fines totaling $17,934 in the last three years.
- Does Magnolia Manor Nursing and Rehab Ctr, LLC accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Magnolia Manor Nursing and Rehab Ctr, LLC?
- CMS lists 18 owners and managers, and links the home to Central Management Company. Legal business name: MAGNOLIA MANOR NURSING & REHAB CNTR LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.