1524 Glen Oaks Place, Shreveport, LA 71103 · Caddo County · (318) 221-0911
61 certified beds, about 55 residents a day · For profit - Corporation · Medicare and Medicaid since 2002
CMS Care Compare ratings, data as of September 1, 2026 · CCN 195558 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on May 21, 2025, inspectors cited 4 health deficiencies (the Louisiana average is 6.4, the national average 9.2).
Of 13 health citations since March 2023, 4 were rated as actual harm or immediate jeopardy to residents (3 immediate jeopardy).
CMS lists 2 fines totaling $116,623 in the last three years; the largest was $108,605, and the latest is dated March 17, 2025.
Nurses and nurse aides worked 3.69 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.28 of those hours.
40.7% of nursing staff left within the year CMS measured (Louisiana average 47.6%).
CMS links it to Central Management Company, an affiliated group of 21 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.
Inspectors wroteBased on record review and interviews the facility failed to implement the care plan for 1 (#28) of 22 sampled residents. The facility failed to ensure Nepro supplement consumption and dialysis access site presence or absence of infection was monitored as ordered for Resident #28.
Inspectors wroteBased on record review, observation and interviews, the facility failed to provide respiratory care consistent with professional standards of practice for 1 (#17) out of 1 (#17) resident reviewed for respiratory services. The facility failed to ensure a physician's order was in place for Oxygen (O2) therapy and the nasal cannula and tubing were stored properly for Resident #17.
Inspectors wroteBased on record review and interviews, the facility failed to administer a medication as ordered for 1 (#25) of 5 (#10, #22, #25, #27, #49) sampled residents reviewed for unnecessary medications.
Inspectors wroteBased on record review, observation, and interview, the facility failed to ensure proper infection control techniques were practiced to prevent cross contamination during incontinence care for 1 (#41) of 22 sampled residents.
Inspectors wroteBased on interviews and record reviews the facility failed to protect the residents' right to be free from sexual abuse and psychosocial harm from a staff member for 1 (Resident #1) of 3 (Resident #1, #2, #3) sampled residents. The facility failed to ensure S3 CNA (Certified Nursing Assistant), Resident #1's primary CNA and caregiver, did not commit abuse of power when she engaged in sexual relations with Resident #1 in his bed. The deficient practice resulted in an Immediate Jeopardy on 03/01/2025 at approximately 5:50 a.m., when S4 CNA entered Resident #1's room and witnessed S3 CNA, Resident #1's primary caregiver, on top of Resident #1 having intercourse in Resident #1's bed. Resident #1 with a diagnosis of aphasia, had limited speech, could make his needs known and his cognition was intact. Resident #1 reported he had sex with S3 CNA which was consensual. [...]
Inspectors wroteBased on record review and interviews the facility failed to develop and implement written policies and procedures that included immediate response to protect an alleged victim from physical and psychosocial harm during and after an investigation. The facility failed to ensure Resident #1 was provided immediate protections after S4 CNA (Certified Nursing Assistant) witnessed S3 CNA engaging in sexual relations with Resident #1. The deficient practice resulted in an Immediate Jeopardy on 03/01/2025 at approximately 5:50 a.m., when S4 CNA entered Resident #1's room and witnessed S3 CNA, Resident #1's primary caregiver, on top of Resident #1 having intercourse in Resident #1's bed. S4 CNA immediately left out of Resident #1's room and did not provide immediate protection to Resident #1. [...]
Inspectors wroteBased on interviews and record reviews, the facility failed to be administered in a manner that enabled its resources to be used effectively and efficiently to attain or maintain the highest practicable physical, mental and psychosocial well-being for 1 (Resident #1) of 3 (Resident #1, #2, and #3) residents reviewed for abuse. The facility failed to have an effective system in place to: 1. Protect Resident #1 from abuse of power by S3 Certified Nursing Assistance (CNA) when S3 CNA sexually abused Resident #1 on 03/01/2025, 2. Provide immediate protection to Resident #1, and 3. Failed to develop and implement policies to protect the resident. [...]
Inspectors wroteBased on record review and interview the facility failed to ensure residents' assessment accurately reflected the resident's status during the observation period for 1 (#1) of 3 (#1, #2, #3) sampled residents. The facility failed to ensure Resident #1's MDS (Minimum Data Set) accurately reflected Resident #1's cognitive status.
Inspectors wroteBased on record reviews and interviews, the facility failed to implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act by failing to ensure an alleged violation of sexual abuse was reported to local law enforcement for 1 (#1) of 3 (#1, #2, #3) residents reviewed for abuse. Resident #1 was subject to sexual contact by S3 CNA (Certified Nursing Assistant).
Inspectors wroteBased on record reviews and interview the facility failed to ensure the plan of care was followed for 2 (#2, #3) of 3 (#1, #2, #3) sampled residents. The facility failed to ensure physician orders were followed.
Inspectors wroteBased on record review and interview, the facility failed to protect the resident's right to be free of verbal abuse and psychosocial harm by facility staff for 1 (#1) of 3 (#1, #2, #3) sampled residents. The actual harm resulted for resident #1 who was cognitively impaired with communication deficits on 04/23/2024 when S3CNA (certified nursing assistant) verbally abused resident #1 by telling resident #1, I will hit you in your m__f__ face, during resident #1's whirlpool bath. Resident #1 was agitated during the bath and did not want his hair washed by S3CNA. It can be determined that any reasonable person would have experienced psychosocial harm as a result of the verbal abuse, since a reasonable person would not expect to be treated in this manner in his own home or a health care facility. [...]
Inspectors wroteBased on record review and interview the facility failed to ensure an allegation of verbal abuse by staff was reported immediately to the facility administrator and to the State Survey Agency no later than 2 hours after the allegation was made, for 1 (#1) of 3 (#1, #2, #3) residents reviewed for abuse.
Inspectors wroteBased on record review, observations and interviews the facility failed to provide services to prevent further contractures and potential decline in range of motion for 1 (#22) of 2 (#22, #26) residents reviewed for position and mobility out of a total sample of 17 residents. The facility failed to ensure hand rolls were placed for Resident #22 who had bilateral hand contractures.
2 fire safety citations on file: 1 on April 17, 2024, 1 on March 15, 2023.
| Date | Penalty | Amount or length |
|---|---|---|
| March 17, 2025 | Fine | $108,605 |
| May 22, 2024 | Fine | $8,018 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Louisiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.69 | 3.76 | 3.86 |
| Registered nurses | 0.28 | 0.31 | 0.69 |
| All nursing staff on weekends | 3.30 | 3.21 | 3.42 |
| Nurse aides | 2.22 | ||
| Licensed practical nurses | 1.19 | ||
| Nursing staff turnover (share who left in a year) | 40.7% | 47.6% | 45.8% |
| Registered nurse turnover | not reported | 41.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.27 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.85 on weekdays and 3.30 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.90 in April to June 2025 to 3.69 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.69 | 0.28 | 3.85 | 3.30 | 0.0% | 0 of 90 | 55 |
| Oct to Dec 2025 | 3.69 | 0.23 | 3.83 | 3.34 | 0.0% | 0 of 92 | 55 |
| Jul to Sep 2025 | 3.67 | 0.25 | 3.84 | 3.25 | 0.0% | 0 of 92 | 57 |
| Apr to Jun 2025 | 3.90 | 0.25 | 4.10 | 3.39 | 0.0% | 0 of 91 | 55 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Louisiana, Jan to Mar 2026 | 3.64 | 0.26 | 3.86 | 3.10 | 3.6% | 0.9% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Louisiana, all employers | |||
| CNAs (nursing assistants) | $14.67 | $13.97 to $16.87 | 20,690 |
| LPNs and LVNs | $27.63 | $23.87 to $29.43 | 17,600 |
| Registered nurses | $38.57 | $33.19 to $45.00 | 48,970 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Louisiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 16.2 | 17.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.4 | 1.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 6.0 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 4.5 | 3.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 10.8 | 17.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.3 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 32.2 | 22.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 15.5 | 28.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 3.8 | 14.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 2.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 2.7 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Southern Oaks Nursing & Rehabilitation Center's Medicare short-stay residents. How to read these, and what Medicare pays for.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
US median of homes 51.5% · Louisiana: 16 better, 33 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 15 eligible stays.
11.0% this home
No different from the national rate
US median of homes 10.7% · Louisiana: 0 better, 3 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 42 eligible stays.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
US median of homes 7.1% · Louisiana: 1 better, 7 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 21 eligible stays.
74.1% this home
Median of homes: Louisiana50.0% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 27 residents counted.
0.0% this home
Median of homes: Louisiana1.0% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 39 residents counted.
0.0% this home
Median of homes: Louisiana2.8% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 39 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: Louisiana100.0% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 1 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: SOUTHERN OAKS NURSING & REHABILITATION CENTER, LLC. CMS links this home to Central Management Company, a group of 21 nursing homes averaging 2.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Kisatchie Corporation | 5% or greater direct ownership interest | Organization | 100% | 12/01/2006 |
| Price, Teddy | Indirect ownership interest | Individual | 12/01/2006 | |
| Central Management Company, LLC | Operational/managerial control | Organization | 12/01/2006 | |
| Price, Teddy | Operational/managerial control | Individual | 03/01/2025 | |
| Central Management Company, LLC | Adp of the SNF | Organization | 04/02/2025 | |
| Kisatchie Corporation | Adp of the SNF | Organization | 12/01/2006 | |
| Bolwahnn, Sheila | Adp of the SNF | Individual | 12/01/2006 | |
| Cantrell, Jeffrey Lee | Adp of the SNF | Individual | 10/01/2013 | |
| Price, Teddy | Adp of the SNF | Individual | 03/01/2025 | |
| Rogers, Dawn | Adp of the SNF | Individual | 12/01/2006 | |
| Shelton, James | Adp of the SNF | Individual | 12/01/2006 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
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