Helen Newberry Joy Hltcu Golden Leaves Living Cent
502 West Harrie Street, Newberry, MI 49868 · Luce County · (906) 293-9215
39 certified beds, about 27 residents a day · Non profit - Corporation · Medicare and Medicaid since 2015
Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
2 of 5
Staffing
4 of 5
Quality measures
1 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 235705 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 28, 2025, inspectors cited 8 health deficiencies (the Michigan average is 9.9, the national average 9.2).
Of 35 health citations since July 2023, 5 were rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $15,873 in the last three years; the largest was $15,873, and the latest is dated August 28, 2025.
Nurses and nurse aides worked 4.55 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.37 of those hours.
34.5% of nursing staff left within the year CMS measured (Michigan average 44.1%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
707/23
105/24
906/24
709/24
206/25
808/25
101/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 35 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
5G
0H
0I
Potential for more than minimal harm
20D
7E
3F
Potential for minimal harm
0A
0B
0C
January 2, 2026Complaint inspection · 1 citation
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteThis deficiency pertains to Intake #2694753Based on observation, interview, and record review, the facility failed to implement interventions consistent with recognized standards of practice to promote the healing of a pressure injury for one Resident (R1) of three residents reviewed for pressure injury. This deficient practice resulted in the worsening of stage 3 pressure injury on the right heel of R1.
August 28, 2025Standard inspection · 8 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to store, prepare, and serve food in accordance with professional standards for food service safety as evidenced by:- Failing to ensure labeling of food.- Failing to ensure expired food was discarded.- Failing to ensure proper hand sanitization when serving food. This deficient practice had the potential to result in food borne illness among any or all 29 residents in the facility who receive meals.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a comfortable temperature level in the dining room, and maintain the wheelchairs of three Residents (R5, R19, and R24) in clean and sanitary conditions.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview and record review, the facility failed to provide information to formulate an advance directive for two Residents (#4 and #21) of two residents reviewed for advanced directives.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interview and record review, the facility failed to investigate resident-to-resident altercations for two Residents (R12 and R6) of two residents reviewed for abuse.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, and record review the facility failed to obtain physician orders for the use of a catheter for one Resident (#21) of three residents reviewed for catheters.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to administer supplemental oxygen according to physician orders, change and date respiratory tubing, and maintain clean respiratory equipment for one Resident (R19) of three residents reviewed for respiratory services.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a medication error rate less than 5 percent, with 12 errors identified, out of 41 medication administration opportunities observed. This deficient practice resulted in a medication error rate of 29.27 percent.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure safe storage of medications and labeling for one medication cart of one medication cart reviewed for medication storage.
June 5, 2025Complaint inspection · 2 citations
- G Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteThis deficiency pertains to Intakes #MI00153229 and #MI00152446 Based on observation, interview, and record review, the facility failed to prevent one Resident (#3) of eight residents reviewed for homelike environment related to personal property from entering the rooms and taking personal possessions of other residents. This deficient practice resulted in Residents #2, #4, & #5 experiencing fear of continued resident to resident abuse, frustration, and emotional distress and items being taken from #7 and #8.
- G Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteThis deficiency pertains to Intakes #MI00152446 and #MI00153229 Based on interview and record review, the facility failed to ensure three Residents (#2, #4, and #7) of five residents reviewed for abuse were free from physical abuse by another Resident (#3) with a documented history of physical abuse of others. This deficient practice resulted in R2 and R4 experiencing fearfulness, frustration, and emotional distress, and R7 experiencing fear, pain and sustaining reddened areas on the neck after a choking event.
September 26, 2024Complaint inspection · 7 citations
- E Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on interview and record review, the facility failed to provide written notification of the facility bed hold policy for four Residents/Resident Representatives (R1, R4, R8, and R16) of four residents reviewed for notice of bed hold policy.
- D Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure freedom from physical restraints for one Resident #10 (R10) of one resident reviewed for restraints. This deficient practice resulted in the restriction of freedom of movement, physical discomfort, and psychosocial distress.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to implement appropriate interventions to prevent unsafe wandering and elopement for two Residents (#R9 and #R7) of two residents reviewed for elopement. This deficient practice resulted in continued unsafe supervision and two elopements from the facility.
- D Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Inspectors wroteBased on interview and record review, the facility failed to ensure behavioral health services were provided for one Resident #9 (R9) of three residents reviewed for behavioral health services.
- D Provide medically-related social services to help each resident achieve the highest possible quality of life.
Inspectors wroteBased on interview, and record review the facility failed to provide social services for two Residents #3 (R3) and #9 (R9) of three residents reviewed for social services. This deficient practice resulted in the potential for psychosocial decline.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interview, and record review, the facility failed to obtain informed consent for psychotropic medications for two Residents (#7 and #9) out of three residents reviewed for unnecessary psychotropic drug use.
- D Provide or get specialized rehabilitative services as required for a resident.
Inspectors wroteBased on interview and record review, the facility failed to implement rehab services for one Resident #3 (R3) of three residents reviewed for rehab services which resulted in a delay in assessment, treatment and a decline in physical mobility.
June 26, 2024Standard inspection, Complaint inspection · 9 citations
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, and record review, the facility failed to assess and monitor pressure injuries, develop and implement a plan of care for pressure injuries, and maintain infection control practices during dressing changes for One Resident (R14) of One resident reviewed for pressure injuries. This deficient practice resulted in harm when R14 experienced worsening of wounds and the development of three stage 3 pressure injuries.
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to accurately assess, develop and revise care plan interventions, provide adequate supervision, and investigate falls for root cause, to minimize the risk of fall recurrence for one Resident (R23) of two residents reviewed for falls. This deficient practice resulted in R23 experiencing multiple falls with numerous injuries including transfer to the emergency department for facial suturing.
- F Provide and implement an infection prevention and control program.
Inspectors wroteThe deficiency has two parts: A and B. Part A: Based on observation, interview, and record review the facility failed to implement appropriate infection prevention and control practices during medication administration for five Residents (R7, R23, R9, R22, and R6) of seven residents observed during medication pass. This deficient practice resulted in the potential for cross-contamination of infectious organisms and the spread of infectious diseases within the facility population.
- E Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure personal privacy during medication administration for 6 Residents (R7, R23, R9, R22, R15, and R6) of 7 residents observed during medication pass. This deficient practice resulted in the explanation and administration of resident medications within visual and auditory view of fellow mealtime diners and the absence of personal privacy.
- E Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a medication error rate less than 5 percent, with 8 errors identified, out of 25 medication administration opportunities observed. This deficient practice resulted in a medication error rate of 32 percent, and the potential for the administration of non-therapeutic doses of medication, and preparation of medication not according to manufacturer's instructions.
- D Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Inspectors wroteBased on interview and record review, the facility failed to complete a discharge summary for one Resident (R24), of one resident reviewed for discharge from the facility. This deficient practice resulted in the potential for compromised continuity of care.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteIntake Number: MI00145187 Based on observation, interview, and record review the facility failed to follow resident person-centered care plans and Activity's of Daily Living (ADL) policy for two Residents (R3, and R12) of 11 residents reviewed for ADL care. This deficient practice resulted in R3 sustaining injuries and R12 feeling rushed during ADL care and unmet care needs.
- D Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Inspectors wroteBased on observation, interview, and record review, the facility failed to complete assessments to determine the need for bed rails for one Resident (R5) of two Residents reviewed for bed rail assessments. This deficient practice resulted in the potential of entrapment, serious injury or harm, and/or death for all facility residents using bed rails without assessment of safety and appropriateness for medical conditions.
- F Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Inspectors wroteBased on interview and record review the facility failed to report Payroll Based Journal (PBJ) information to CMS (Centers for Medicare and Medicaid). This deficient practice resulted in inaccurate reporting of staffing levels with the potential to affect all 21 residents.
May 14, 2024Complaint inspection · 1 citation
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteThis citation has five deficient practice statements: Based on observation, interview, and record review, the facility failed to: 1. Provide adequate supervision to prevent one vulnerable Resident (#2) from eloping from the facility twice within a week of four residents reviewed for wandering and elopement risk. 2. Maintain properly functioning of fire safety doors. 3. Ensure a safe hazard free environment to reduce fall risk potential for Residents (#1 and #8) or two residents reviewed for falls. 4. Ensure beds were properly positioned in a safe distance to prevent burn skin injury for one Resident (#1) of 23 facility residents. 5. Ensure concrete entrance steps for visitors, staff, and residents was not broken and damaged to prevent potential injury.
July 20, 2023Standard inspection · 7 citations
- E Post nurse staffing information every day.
Inspectors wroteBased on observation, interview, and record review, the facility failed to complete and post the required accurate daily nurse staffing information. This deficient practice resulted in the inability of residents and visitors to determine the number of staff available to provide resident care and had the potential to affect all 20 residents in the facility.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review, the facility failed to appropriately store and label open medications in one of two medication storage rooms reviewed and failed to appropriately monitor temperatures in the medication storage refrigerator. This deficient practice resulted in the potential use of expired medications and decreased efficacy of refrigerated medications.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview and record review, the facility failed to accurately complete and annually review advanced directives (medical preferences regarding life sustaining interventions) for three Residents (#4, #11, #17) of three residents reviewed for advanced directives. This deficient practice resulted in the potential for inaccurate identification of the resident's medical care preferences.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteThis citation pertains to intake MI00129471. Based on observation, interview and record review, the facility failed to develop and implement a comprehensive, person-centered care plan related to a history of physical and verbal abuse for one Resident (R9) of one resident reviewed for care planning. This deficient practice resulted in the potential for unmet care needs.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview and record review, the facility failed to implement interventions to prevent pressure injuries for two Residents (R4, R15) of three residents reviewed for pressure injuries. This deficient practice resulted in the potential for impaired skin integrity and resulted in the development of pressure related injuries.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide oxygen services per standards of practice and per physician orders for one Resident (#18) of one resident reviewed for oxygen services. This deficient practice resulted in the potential for the development of respiratory complications, including infections.
- D Provide care or services that was trauma informed and/or culturally competent.
Inspectors wroteThis citation pertains to intake MI00129471. Based on observation, interview and record review, the facility failed to ensure Resident (R9), a trauma survivor received care and services that accounted for experiences and failed to identify interventions to mitigate triggers for one Resident (R9) of one resident reviewed for trauma-informed care. This deficient practice resulted in the potential for re-traumatization and decline in psychosocial well-being.
Fire safety inspections
43 fire safety citations on file: 10 on December 10, 2025, 19 on August 28, 2025, 8 on June 26, 2024, 6 on July 20, 2023.
Every fire safety citation43 citations
- F Meet other general requirements.
- F Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F Have correct number of accessible exits for each story.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Construct fire resistant interior walls.
- F Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Install an approved automatic sprinkler system.
- F Meet requirements for the installation and maintenance of electrical systems.
- F Ensure proper usage of power strips and extension cords.
- F Develop Emergency Preparedness policies and procedures.
- F Address subsistence needs for staff and patients.
- F Establish procedures for tracking staff and patients during an emergency.
- F Establish roles under a Waiver declared by secretary.
- F Meet other general requirements.
- F Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Provide properly protected cooking facilities.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
- F Provide a written emergency evacuation plan.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Conduct testing and exercise requirements.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Provide properly protected cooking facilities.
- F Follow proper procedures when the fire alarm was out of service for more than 4 hours.
- F Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Conduct testing and exercise requirements.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Follow proper procedures when the fire alarm was out of service for more than 4 hours.
- F Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- E Have properly installed electrical wiring and gas equipment.
- D Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| August 28, 2025 | Fine | $15,873 |
| August 28, 2025 | Payment Denial | 46 days from November 28, 2025 |
| June 5, 2025 | Payment Denial | 13 days from July 2, 2025 |
| August 14, 2024 | Payment Denial | 1 days from November 14, 2024 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Michigan | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.55 | 3.99 | 3.86 |
| Registered nurses | 0.37 | 0.78 | 0.69 |
| All nursing staff on weekends | 3.87 | 3.50 | 3.42 |
| Nurse aides | 3.19 | ||
| Licensed practical nurses | 0.98 | ||
| Nursing staff turnover (share who left in a year) | 34.5% | 44.1% | 45.8% |
| Registered nurse turnover | not reported | 39.2% | 42.9% |
| Administrators who left | not reported |
CMS expects 2.86 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.82 on weekdays and 3.87 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.16 in April to June 2025 to 4.55 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.55 | 0.37 | 4.82 | 3.87 | 0.0% | 0 of 90 | 27 |
| Oct to Dec 2025 | 4.34 | 0.35 | 4.59 | 3.69 | 4.5% | 0 of 92 | 28 |
| Jul to Sep 2025 | 4.16 | 0.38 | 4.38 | 3.59 | 4.1% | 0 of 92 | 28 |
| Apr to Jun 2025 | 4.16 | 0.39 | 4.34 | 3.68 | 0.0% | 0 of 91 | 29 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Michigan, Jan to Mar 2026 | 3.95 | 0.70 | 4.14 | 3.45 | 3.3% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Michigan
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Michigan, all employers | |||
| CNAs (nursing assistants) | $19.03 | $18.35 to $21.59 | 43,290 |
| LPNs and LVNs | $31.47 | $29.83 to $35.52 | 10,880 |
| Registered nurses | $45.34 | $39.46 to $49.74 | 104,950 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Michigan | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 27.4 | 10.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 3.1 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.0 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.3 | 3.0 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 16.9 | 12.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 7.3 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 10.3 | 14.8 | 15.4 |
Owners and operators
Legal business name: HELEN NEWBERRY JOY HOSPITAL.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Helen Newberry Joy Hospital | 5% or greater direct ownership interest | Organization | 100% | 03/05/2015 |
| Beaulieu, Michael | Corporate director | Individual | 01/01/2013 | |
| Johnson, Helen | Corporate director | Individual | 08/12/2024 | |
| Lyman, Amy | Corporate director | Individual | 03/17/2025 | |
| Rao, Raghu | Corporate director | Individual | 04/14/2016 | |
| Depew, Robert | Corporate officer | Individual | 01/01/2023 | |
| Derusha, Nicholas | Corporate officer | Individual | 02/01/2019 | |
| Lasely-Henry, Tammy | Corporate officer | Individual | 02/19/2019 | |
| Morrison, Nancy | Corporate officer | Individual | 01/01/2021 | |
| Neeb, Nathan | Corporate officer | Individual | 01/01/2013 | |
| Nelson, Terrance | Corporate officer | Individual | 01/01/2017 | |
| Slaght, Joanna | Corporate officer | Individual | 01/01/2010 | |
| Helen Newberry Joy Hospital | Operational/managerial control | Organization | 03/05/2015 | |
| Johnson, Helen | Operational/managerial control | Individual | 08/13/2024 | |
| Lyman, Amy | Operational/managerial control | Individual | 03/17/2025 | |
| Rao, Raghu | Operational/managerial control | Individual | 03/05/2015 | |
| Helen Newberry Joy Hospital | Adp of the SNF | Organization | 03/05/2015 | |
| Johnson, Helen | Adp of the SNF | Individual | 08/13/2024 | |
| Lyman, Amy | Adp of the SNF | Individual | 03/17/2025 | |
| Rao, Raghu | Adp of the SNF | Individual | 05/08/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 15 problems in this area, most recently on January 2, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on August 28, 2025: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on August 28, 2025: "Ensure medication error rates are not 5 percent or greater."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on August 28, 2025: "Respond appropriately to all alleged violations."
Michigan contacts for a concern about a nursing home
These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Michigan Department of Licensing and Regulatory Affairs, Bureau of Survey and Certification, Long Term Care Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Michigan Long Term Care Ombudsman Program, 1-866-485-9393. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: LARA State Licensing Search, where Michigan publishes its own records on licensed homes.
Common questions
- What is Helen Newberry Joy Hltcu Golden Leaves Living Cent's Medicare star rating?
- CMS rates Helen Newberry Joy Hltcu Golden Leaves Living Cent 1 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Helen Newberry Joy Hltcu Golden Leaves Living Cent get at its last inspection?
- 8 health deficiencies at the standard inspection on August 28, 2025. The Michigan average is 9.9.
- Has Helen Newberry Joy Hltcu Golden Leaves Living Cent been fined?
- Yes. CMS lists 1 fine totaling $15,873 in the last three years.
- Does Helen Newberry Joy Hltcu Golden Leaves Living Cent accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Helen Newberry Joy Hltcu Golden Leaves Living Cent?
- CMS lists 20 owners and managers. Legal business name: HELEN NEWBERRY JOY HOSPITAL.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.