Heritage Health Care & Rehab Inc
1101 Snows Mill Avenue, Tuscaloosa, AL 35406 · Tuscaloosa County · (205) 759-5179
216 certified beds, about 136 residents a day · For profit - Corporation · Medicare and Medicaid since 1977
CMS Care Compare ratings, data as of September 1, 2026 · CCN 015371 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 27, 2022, inspectors cited 2 health deficiencies (the Alabama average is 4, the national average 9.2).
None of its 9 health citations since May 2018 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.22 hours per resident per day, against 3.88 across Alabama and 3.86 nationally. Registered nurses accounted for 0.47 of those hours.
46.2% of nursing staff left within the year CMS measured (Alabama average 46.9%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.
January 27, 2022Standard inspection · 2 citations
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interviews, record review, and facility procedure review titled, Restorative Nursing Program, the facility failed to update Resident Identifier (RI) #48's care plan with recommendations from the speech therapy department. This deficient practice affected RI #48, one of 25 sampled residents whose care plans were reviewed. Findings Include: A review of a facility procedure titled, Restorative Nursing Program, written in November of 2016 and revised in November of 2017, revealed in part, Those residents on a restorative program will have a care plan developed to reflect the goal(s) of the restorative program. RI #48 was admitted to the facility on [DATE] and had diagnoses to include Dysphagia (difficulty swallowing). [...]
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, interviews, record review, and review of a facility policy titled, Activities of Daily Living (ADLs) the facility failed to provide Resident Identifier (RI) #48 and RI #62 with necessary and appropriate care and services with eating. This deficient practice affected RI #48 and RI #62, two of three residents reviewed for assistance with ADLs. Findings Include: A review of the Activities of Daily Living (ADLs) policy, written in January of 2018 and last reviewed in January of 2020, which was provided by EI #2, revealed, . C. A resident who is unable to carry out activities of daily living will receive the necessary services to maintain good nutrition, grooming, and personal and oral hygiene. [...]
May 16, 2019Standard inspection · 4 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations and interviews the facility failed to ensure: 1. dietary staff did not take food temperatures by sticking the thermometer through plastic wrap or foil and 2. staff dated resident's food before placing it in the unit refrigerators. This had the potential to affect 140 of 156 residents receiving meals from dietary and two of four unit refrigerators. 1. The following observations were made on 05/15/19 of the lunch tray line service: At 11:15 a.m., of the tray line service. EI (Employee Identifier) #2 was observed taking the temperature of the black forest cake by placing the thermometer through the plastic wrap covering and into the cake. At 12:08 p.m., more cake was brought out and the temperature was taken of the cake by EI #3. EI #3 was observed taking the temperature by sticking the thermometer through the plastic wrap and into the cake. [...]
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on observations, interview, medical record review and a facility's policy titled, COLOR CODES/LABELING, the facility failed to ensure the spine of the medical chart and the end of the bed for RI (Resident Indentifer) #405 had the correct code status label. This deficient practice affected one out of 30 sampled residents.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on interviews, observations and a facility's document titled FEEDING THE IMPAIRED RESIDENT, the facility failed to ensure Resident Identifier (RI) #406 did not wait thirty minutes to receive assistance with the dinner meal on 05/14/2019. This deficient practice affected one out of five sample residents who required assistance with feedings
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews, record reviews, review of the Potter and [NAME], Fundamentals of Nursing, Ninth Edition, and review of facility policies titled, OXYGEN ADMINISTRATION, METERED DOSE INHALER ADMINISTRATION PROCEDURE and USING GLOVES, the facility failed to ensure: 1. a Certified Nursing Assistant (CNA) did not reapply Resident Identifier(RI) #88's nasal cannula after it was found on the floor under RI #88's bed, 2. a.) RI #89's oxygen tubing was dated, b.) a Licensed Practical Nurse (LPN) cleaned RI #89's inhaler after administration and before storing it in the medication cart, and 3. an LPN changed her gloves and washed her hands after touching potentially contaminated objects when obtaining RI #116's finger stick blood sugar, administering RI #116's nebulizer treatment and during administration of RI #116's medications via gastrostomy tube. [...]
May 24, 2018Standard inspection · 3 citations
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on interview, medical record review and a review of [NAME] and Perry's FUNDAMENTALS OF NURSING EIGHT EDITION, the facility's policies titled, ADMISSIONS, and Procedure: MEDICATION ADMINISTRATION GUIDELINES, the facility failed to ensure Resident Identifier (RI) #313 received the Mestinon medication upon admission to the facility. The facility further failed to ensure RI #313 did not received an unsampled resident's medication. This affected one of 14 residents admitted to the facility with admission orders within the last 30 days. Findings Include: A review of [NAME] and Perry's FUNDAMENTALS OF NURSING EIGHT EDITION, page 584 -585, Box 31-6 PROCESS FOR MEDICATION RECONCILIATION, revealed the following: . 2. Clarify: Make sure that the list of medications . frequencies is accurate; [...]
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview, medical record review and a review of [NAME] and Perry's FUNDAMENTALS OF NURSING EIGHT EDITION, and the facility's policy titled, ADMISSIONS, the facility failed to ensure Resident Identifier (RI) #313's Mestinon medication was available upon admission to the facility. This affected one of 14 residents admitted to the facility with admission orders within the last 30 days. Findings Include: A review of [NAME] and Perry's FUNDAMENTALS OF NURSING EIGHT EDITION, page 584 -585, Box 31-6 PROCESS FOR MEDICATION RECONCILIATION, revealed the following: . 22. Clarify: Make sure that the list of medications . frequencies is accurate; clarify the list with as many people as necessary ( ., patient, caregiver, health care providers. pharmacist) to ensure accuracy . Attitudes To administer medications safely . Standards . Nurses verify medication information . [...]
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview, medical record review and a review of the facility's policy titled, CHARTING AND DOCUMENTATION GUIDELINES, the facility failed to ensure licensed staff documented an assessment of Resident Identifier (RI) #313's colostomy and skin status on 05/20/18. This affected one of one sampled resident with a colostomy. Findings Include: A review of the facility's policy titled, CHARTING AND DOCUMENTATION GUIDELINES with a revised date of 04-16, revealed the following: . III. PROCESS: a. Rules for Charting and Documentation 1. Chart all pertinent changes in the resident's condition, . as well as routine observations . 4. Chart sufficient information to identify the resident's assessments, . and services provided. 5. Document . pertinent observations . [...]
Fire safety inspections
12 fire safety citations on file: 6 on January 27, 2022, 5 on May 16, 2019, 1 on May 24, 2018.
Every fire safety citation12 citations
- D Install corridor and hallway doors that block smoke.
- D Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D Have restrictions on the use of portable space heaters.
- D Have proper medical gas storage and administration areas.
- D Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
- E Have corridors or aisles that are unobstructed and are at least 8 feet in width.
- E Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- D Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
- D Install corridor and hallway doors that block smoke.
- D Ensure proper usage of power strips and extension cords.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Alabama | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.22 | 3.88 | 3.86 |
| Registered nurses | 0.47 | 0.65 | 0.69 |
| All nursing staff on weekends | 3.53 | 3.26 | 3.42 |
| Nurse aides | 2.88 | ||
| Licensed practical nurses | 0.87 | ||
| Nursing staff turnover (share who left in a year) | 46.2% | 46.9% | 45.8% |
| Registered nurse turnover | 25.0% | 39.5% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.58 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.50 on weekdays and 3.53 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.20 in April to June 2025 to 4.22 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.22 | 0.47 | 4.50 | 3.53 | 0.0% | 0 of 90 | 136 |
| Oct to Dec 2025 | 4.27 | 0.40 | 4.53 | 3.59 | 0.0% | 0 of 92 | 138 |
| Jul to Sep 2025 | 4.16 | 0.45 | 4.41 | 3.52 | 0.0% | 0 of 92 | 138 |
| Apr to Jun 2025 | 4.20 | 0.42 | 4.50 | 3.45 | 0.0% | 0 of 91 | 137 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Alabama, Jan to Mar 2026 | 3.88 | 0.63 | 4.13 | 3.27 | 0.9% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Alabama
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Alabama, all employers | |||
| CNAs (nursing assistants) | $16.41 | $14.45 to $17.49 | 25,250 |
| LPNs and LVNs | $27.42 | $23.15 to $29.71 | 11,580 |
| Registered nurses | $37.06 | $30.53 to $40.09 | 54,340 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Alabama | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 9.5 | 12.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.4 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.2 | 2.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.3 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.8 | 2.0 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.3 | 12.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.6 | 5.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 22.9 | 21.2 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 16.1 | 24.8 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 1.2 | 11.3 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.7 | 1.7 | 1.8 |
Owners and operators
Legal business name: HERITAGE HEALTH CARE & REHAB, INC..
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Jackson, Benjamin | 5% or greater direct ownership interest | Individual | 100% | 11/25/2003 |
| Jackson, Benjamin | Corporate director | Individual | 11/25/2003 | |
| Jackson, Benjamin | Corporate officer | Individual | 11/25/2003 | |
| Jackson, Blake | Corporate officer | Individual | 01/01/2019 | |
| Jackson, Blake | Operational/managerial control | Individual | 01/01/2018 | |
| Jackson, Benjamin | Trustee of the SNF | Individual | 01/01/2003 | |
| Jackson, Blake | Trustee of the SNF | Individual | 01/01/2018 | |
| Jackson, Benjamin | Adp of the SNF | Individual | 06/10/1975 | |
| Jackson, Blake | Adp of the SNF | Individual | 03/23/2018 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on January 27, 2022: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on January 27, 2022: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on May 16, 2019: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on May 16, 2019: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Aspire Physical Recovery Center of West Alabama Northport, 0.6 mi · 4 of 5 stars · 6 citations
- Hunter Creek Health and Rehabilitation, LLC Northport, 0.7 mi · 3 of 5 stars · 9 citations
- Forest Manor Health and Rehab Northport, 1.3 mi · 3 of 5 stars · 9 citations
- Glen Haven Health and Rehabilitation, LLC Northport, 1.3 mi · 1 of 5 stars · 9 citations
- Park Manor Health and Rehabilitation, LLC Northport, 1.4 mi · 3 of 5 stars · 11 citations
- Moundville Health and Rehabilitation, LLC Moundville, 16.6 mi · 4 of 5 stars · 10 citations
Alabama contacts for a concern about a nursing home
These are the official offices in Alabama. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Alabama Department of Public Health, Bureau of Health Provider Standards, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Alabama Office of the State Long-Term Care Ombudsman Program, 334-242-5753. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Alabama Health Care Facilities Deficiencies, where Alabama publishes its own records on licensed homes.
Common questions
- What is Heritage Health Care & Rehab Inc's Medicare star rating?
- CMS rates Heritage Health Care & Rehab Inc 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Heritage Health Care & Rehab Inc get at its last inspection?
- 2 health deficiencies at the standard inspection on January 27, 2022. The Alabama average is 4.
- Has Heritage Health Care & Rehab Inc been fined?
- CMS lists no fines in the last three years.
- Does Heritage Health Care & Rehab Inc accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Heritage Health Care & Rehab Inc?
- CMS lists 9 owners and managers. Legal business name: HERITAGE HEALTH CARE & REHAB, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.