What is Hitz Memorial Home's Medicare star rating?

CMS rates Hitz Memorial Home 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did Hitz Memorial Home get at its last inspection?

3 health deficiencies at the standard inspection on March 12, 2026. The Illinois average is 12.6.

Does Hitz Memorial Home accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Hitz Memorial Home?

CMS lists 30 owners and managers. Legal business name: HITZ MEMORIAL HOME.

Hitz Memorial Home: Inspections, Staffing & Ratings

The record in brief

At its most recent standard inspection, on March 12, 2026, inspectors cited 3 health deficiencies (the Illinois average is 12.6, the national average 9.2).

Of 15 health citations since August 2023, 2 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 1 fine totaling $64,845 in the last three years; the largest was $64,845, and the latest is dated March 12, 2026.

Nurses and nurse aides worked 3.76 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 0.43 of those hours.

41.7% of nursing staff left within the year CMS measured (Illinois average 44.5%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

408/23

409/24

103/25

503/26

107/26

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

Potential for minimal harm

July 24, 2026Complaint inspection · 1 citation

D

Respond appropriately to all alleged violations.

F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 25, 2026

Inspectors wroteBased on interview and record review, the facility failed to ensure that a thorough investigation was conducted for an injury of unknown source regarding a resident who presented with unexplained bruising in 1 (R2) of 5 residents reviewed for abuse in a sample of 6.

March 12, 2026Standard inspection, Complaint inspection · 5 citations

J

Respond appropriately to all alleged violations.

F610 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 13, 2026

Inspectors wroteBased on observation, interview, and record review, the facility failed to conduct thorough investigations for allegations of sexual abuse and failed to protect a resident during active investigations for 1 (R42) of 1 resident reviewed for abuse in the sample of 26. This failure resulted in R42 being vulnerable with no protective measures from future potential abuse implemented. R42 subsequently was subjected to additional abuse allegations, by V17 (family member) on 1/2/25, 7/17/25 and 2 not dated allegations from December 2025. A reasonable person would expect to be free of abuse, and protected from further allegations of abuse. Following these circumstances, a reasonable person would potentially experience severe psychological harm with feeling shame, guilt, anger, and embarrassment.
F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 13, 2026

Inspectors wroteBased on observation, interview, and record review, the Facility failed to store food in a manner that prevents foodborne illness. This has the potential to affect all 43 residents living in the Facility.
F

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 13, 2026

Inspectors wroteBased on interview and record review, the Facility failed to monitor infection trends and follow infection control procedures in the Facility. This has the potential to affect all 43 residents living in the Facility.
E

Implement a program that monitors antibiotic use.

F881 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 13, 2026

Inspectors wroteBased on interview and record review, the Facility failed to follow its antibiotic stewardship policy to help prevent antibiotic resistance for 4 of 4 residents (R6, R16, R18, R39) reviewed for infection control in the sample of 26.
D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 13, 2026

Inspectors wroteBased on interview, observation, and record review, the Facility failed to follow its abuse policy in preventing, reporting and investigating allegations of abuse for 1 of 1 resident (R42) reviewed for abuse in the sample of 26.

March 19, 2025Complaint inspection · 1 citation

E

Employ staff that are licensed, certified, or registered in accordance with state laws.

F839 · Administration · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 19, 2025

Inspectors wroteBased on Interview and Record Review, the facility failed to hire and maintain a current and active license for a Registered Nurse (RN) and allowed that RN to work unlicensed upon hire. The Findings Include: On [DATE] at 11:50 AM, While doing the background check review, one of the facility's RNs (V4) was found to have an expired license and has been working at facility since hired on [DATE]. On [DATE] at 11:52 AM, V1, Administrator, stated I did the background checks on (V4, RN), and I never noticed that her license was expired. I just called (V4) who told me that she thought she renewed her license, but she doesn't have a receipt to prove it. (V4) was calling the Illinois Department of Financial and Professional Regulation (IDFPR) to discuss this with them and will let me know of the outcome. [...]

September 12, 2024Standard inspection, Complaint inspection · 4 citations

G

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 13, 2024

Inspectors wroteBased on interview and record review, the Facility failed to prevent verbal and physical abuse and neglected to accurately assess a resident for injury prior to initiating a transfer for 1 of 2 residents (R99) reviewed for abuse/neglect in the sample of 25. This failure caused R99 to experience fear and increased anxiety and unknown potential further injury.
F

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) September 23, 2024

Inspectors wroteBased on observation, interview and record review, the Facility failed to employ a Full Time Director of Nursing (DON). This failure has the potential to affect all 43 residents residing in the Facility.
D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 13, 2024

Inspectors wroteBased on interview and record review, the Facility failed to follow the Facility Policy by ensuring an abusive and neglectful incident did not occur as well as not notifying all required parties for 1 of 2 residents (R99), reviewed for abuse/neglect, in the sample of 25.
D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 23, 2024

Inspectors wroteBased on record review, interviews, and observation, the facility failed to follow a physicians order for wound dressing for 1 of 1 resident (R25) in the sample of 25 reviewed for wounds.

August 25, 2023Standard inspection · 4 citations

F

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) September 2, 2023

Inspectors wroteBased on observation, interview and record review, the facility failed to label multi dose vials of medication and multidose insulin pens when accessed. This has the potential to affect all 38 residents in the facility.
E

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 2, 2023

Inspectors wroteBased on observation, interview and record review, the facility failed to ensure that medications are administered using nursing standards of practice for 14 of 14 residents (R1, R4, R6, R7, R8, R16, R19, R25, R26, R30, R32, R34, R240 and R243) reviewed for pharmacy services in the sample of 35.
E

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 2, 2023

Inspectors wroteBased on observation, interview and record review the Facility failed to ensure infection control guidelines were being followed and staff were using the correct Personal Protective Equipment (PPE) on contact isolation for 4 of 4 residents (R5, R35, R190, R191) reviewed for infection control in the sample of 35.
D

Implement a program that monitors antibiotic use.

F881 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 2, 2023

Inspectors wroteBased on interview and record review the facility failed to ensure antibiotics used, are effective to treat the organisms causing the infections for 2 of 20 residents (R27 and R22) reviewed for antibiotic stewardship in the sample of 35.

Fire safety inspections

1 fire safety citation on file: 1 on August 25, 2023.

Every fire safety citation1 citation

F
Establish roles under a Waiver declared by secretary.

E 26 · August 25, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

Date	Penalty	Amount or length
March 12, 2026	Fine	$64,845

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Illinois	United States
All nursing staff (RN, LPN and aides)	3.76	3.45	3.86
Registered nurses	0.43	0.72	0.69
All nursing staff on weekends	3.35	3.07	3.42
Nurse aides	2.43
Licensed practical nurses	0.90
Nursing staff turnover (share who left in a year)	41.7%	44.5%	45.8%
Registered nurse turnover	50.0%	41.8%	42.9%
Administrators who left	0

CMS expects 3.24 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.93 on weekdays and 3.35 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 5.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.55 in April to June 2025 to 3.76 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	3.76	0.43	3.93	3.35	5.2%	0 of 90	43
Oct to Dec 2025	3.85	0.55	4.00	3.45	3.6%	0 of 92	43
Jul to Sep 2025	3.53	0.50	3.65	3.23	5.5%	1 of 92	46
Apr to Jun 2025	3.55	0.55	3.67	3.24	7.0%	0 of 91	44
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Illinois, Jan to Mar 2026	3.26	0.65	3.40	2.92	5.4%	0.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Illinois	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	10.1	13.4	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	1.0	0.9	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	3.5	1.5	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	11.6	3.1	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	0.0	2.2	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	11.5	14.3	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	7.4	4.8	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	10.8	21.7	15.4
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.2	2.0	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	2.1	2.2	1.8

Owners and operators

Legal business name: HITZ MEMORIAL HOME.

Name	Role	Type	Since
Schueler, Dean	Corporate director	Individual	03/01/2013
Wilson, Makenzie	Corporate director	Individual	07/02/2021
Dauderman, Christine	Corporate officer	Individual	02/28/2022
Ernst, Ashley	Corporate officer	Individual	01/25/2021
Gelly, Janelle	Corporate officer	Individual	01/01/2023
Hooks, David	Corporate officer	Individual	01/01/2022
Hosto, Terri	Corporate officer	Individual	01/01/2020
Reckman, Carol	Corporate officer	Individual	01/01/2023
Scheldt, David	Corporate officer	Individual	01/01/2024
Schmidt, Margie	Corporate officer	Individual	01/21/2019
Strohmeier, Randy	Corporate officer	Individual	01/01/2022
Suhre, Richard	Corporate officer	Individual	01/21/2019
Uhe, Lisa	Corporate officer	Individual	01/01/2024
Wood, Jeremy	Corporate officer	Individual	10/25/2021
Schueler, Dean	Operational/managerial control	Individual	03/01/2013
Wilson, Makenzie	Operational/managerial control	Individual	07/02/2021
Dauderman, Christine	Adp of the SNF	Individual	02/28/2022
Ernst, Ashley	Adp of the SNF	Individual	01/25/2021
Gelly, Janelle	Adp of the SNF	Individual	01/01/2023
Hooks, David	Adp of the SNF	Individual	01/01/2022
Hosto, Terri	Adp of the SNF	Individual	01/01/2020
Reckman, Carol	Adp of the SNF	Individual	01/01/2023
Scheldt, David	Adp of the SNF	Individual	01/01/2024
Schmidt, Margie	Adp of the SNF	Individual	01/21/2019
Schueler, Dean	Adp of the SNF	Individual	03/01/2013
Strohmeier, Randy	Adp of the SNF	Individual	01/01/2022
Suhre, Richard	Adp of the SNF	Individual	01/21/2019
Uhe, Lisa	Adp of the SNF	Individual	01/01/2024
Wilson, Makenzie	Adp of the SNF	Individual	09/04/2020
Wood, Jeremy	Adp of the SNF	Individual	10/25/2021

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 5 problems in this area, most recently on July 24, 2026: "Respond appropriately to all alleged violations."
What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on March 12, 2026: "Provide and implement an infection prevention and control program."
How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on August 25, 2023: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on March 12, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."

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Illinois contacts for a concern about a nursing home

These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Illinois Department of Public Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Illinois Long-Term Care Ombudsman Program, Illinois Department on Aging, 1-800-252-8966. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: IDPH Quarterly Reports of Nursing Home Violators, where Illinois publishes its own records on licensed homes.

Common questions

What is Hitz Memorial Home's Medicare star rating?: CMS rates Hitz Memorial Home 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Hitz Memorial Home get at its last inspection?: 3 health deficiencies at the standard inspection on March 12, 2026. The Illinois average is 12.6.
Has Hitz Memorial Home been fined?: Yes. CMS lists 1 fine totaling $64,845 in the last three years.
Does Hitz Memorial Home accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Hitz Memorial Home?: CMS lists 30 owners and managers. Legal business name: HITZ MEMORIAL HOME.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.