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Jeanne Jugan Residence

964 Main Street, Pawtucket, RI 02860 · Providence County · (401) 723-4314

49 certified beds, about 31 residents a day · Non profit - Other · Medicare and Medicaid since 1980

CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
4 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 415073 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 2, 2026, inspectors cited 3 health deficiencies (the Rhode Island average is 9.3, the national average 9.2).

None of its 3 health citations since February 2024 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 5.93 hours per resident per day, against 3.71 across Rhode Island and 3.86 nationally. Registered nurses accounted for 1.35 of those hours.

CMS links it to Little Sisters of the Poor, an affiliated group of 4 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 3 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
2D
0E
1F
Potential for minimal harm
0A
0B
0C
April 2, 2026Standard inspection · 3 citations
  1. F
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 7, 2026
    Inspectors wroteBased on surveyor observation, record review, and staff interview, the facility failed to maintain a safe, functional, and comfortable environment for residents, staff, and visitors relative to 1 of 1 laundry room observed.
  2. D
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 7, 2026
    Inspectors wroteBased on record review and staff interview, the facility failed to have sufficient nursing staff to provide nursing and related services to assure resident safety and maintain the highest practicable physical, mental, and psychosocial well-being of each resident, as determined by the Facility Assessment, for 2 of 5 nurses reviewed for wound care competencies.
  3. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 7, 2026
    Inspectors wroteBased on surveyor observation, clinical record review, and staff interview, the facility failed to maintain an infection prevention and control program to help prevent the transmission of communicable diseases and infections, relative to staff wearing the appropriate personal protective equipment for Enhanced Barrier Precautions (EBP; an infection control intervention designed to reduce the transmission of multidrug-resistant organisms [MDROs] in nursing homes), for 1 of 1 resident observed being assisted with a transfer, Resident ID #5.
January 24, 2025Standard inspection · 0 citations
February 9, 2024Standard inspection · 0 citations

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeRhode IslandUnited States
All nursing staff (RN, LPN and aides)5.933.713.86
Registered nurses1.350.770.69
All nursing staff on weekends5.653.343.42
Nurse aides4.00
Licensed practical nurses0.58
Nursing staff turnover (share who left in a year)not reported40.6%45.8%
Registered nurse turnovernot reported37.9%42.9%
Administrators who leftnot reported

CMS expects 2.77 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.04 on weekdays and 5.65 on weekends, 6% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 9.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 6.00 in April to June 2025 to 5.93 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.931.356.045.65 9.3%0 of 9031
Oct to Dec 20255.591.365.745.21 7.5%0 of 9233
Jul to Sep 20255.571.215.685.28 8.2%0 of 9232
Apr to Jun 20256.001.326.145.67 9.3%0 of 9131
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Rhode Island, Jan to Mar 20263.670.693.823.305.4%1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeRhode IslandUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
18.219.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.10.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
4.12.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
8.03.63.2
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
10.816.814.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
7.14.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
12.222.515.4

Owners and operators

Legal business name: JEANNE JUGAN RESIDENCE OF THE LITTLE SISTERS OF THE POOR, INC.. CMS links this home to Little Sisters of the Poor, a group of 4 nursing homes averaging 5 stars overall.

NameRoleTypeShareSince
Jeanne Jugan Residence of the Little Sisters of the Poor, Inc.5% or greater direct ownership interestOrganization100%01/01/1966
Ballesteros, CheryllCorporate officerIndividual07/02/2025
Tigga, PunamCorporate officerIndividual04/09/2018
Velusamy, DharathiCorporate officerIndividual04/09/2018
Jeanne Jugan Residence of the Little Sisters of the Poor, Inc.Operational/managerial controlOrganization01/01/1966
Ballesteros, CheryllOperational/managerial controlIndividual07/02/2025
Curtin, AliciaOperational/managerial controlIndividual07/01/2020
Leon, KimberlyOperational/managerial controlIndividual04/01/2024
Tigga, PunamOperational/managerial controlIndividual04/09/2018
Velusamy, DharathiOperational/managerial controlIndividual04/09/2018
Jeanne Jugan Residence of the Little Sisters of the Poor, Inc.Adp of the SNFOrganization01/01/1966
Ballesteros, CheryllAdp of the SNFIndividual07/02/2025
Curtin, AliciaAdp of the SNFIndividual07/01/2020
Leon, KimberlyAdp of the SNFIndividual04/01/2024
Tigga, PunamAdp of the SNFIndividual04/09/2018
Velusamy, DharathiAdp of the SNFIndividual04/09/2018

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. Can we see a resident room, a shower room and the dining room on this visit?Inspectors cited 1 problem in this area, most recently on April 2, 2026: "Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public."
  2. How many nurses and aides work each shift, nights and weekends included?Inspectors cited 1 problem in this area, most recently on April 2, 2026: "Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on April 2, 2026: "Provide and implement an infection prevention and control program."

Other nursing homes nearby

Rhode Island contacts for a concern about a nursing home

These are the official offices in Rhode Island. NursingHomeClear cannot take or act on complaints.

Common questions

What is Jeanne Jugan Residence's Medicare star rating?
CMS rates Jeanne Jugan Residence 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Jeanne Jugan Residence get at its last inspection?
3 health deficiencies at the standard inspection on April 2, 2026. The Rhode Island average is 9.3.
Has Jeanne Jugan Residence been fined?
CMS lists no fines in the last three years.
Does Jeanne Jugan Residence accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Jeanne Jugan Residence?
CMS lists 16 owners and managers, and links the home to Little Sisters of the Poor. Legal business name: JEANNE JUGAN RESIDENCE OF THE LITTLE SISTERS OF THE POOR, INC..

Sources

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