Home / South Dakota / Watertown
Jenkin's Living Center
215 South Maple Street, Watertown, SD 57201 · Codington County · (605) 886-5777
110 certified beds, about 72 residents a day · Non profit - Corporation · Medicare and Medicaid since 1987
CMS Care Compare ratings, data as of September 1, 2026 · CCN 435036 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 21, 2026, inspectors cited 4 health deficiencies (the South Dakota average is 6.7, the national average 9.2).
Of 27 health citations since October 2023, 3 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 2 fines totaling $53,086 in the last three years; the largest was $43,771, and the latest is dated April 4, 2024.
Nurses and nurse aides worked 3.67 hours per resident per day, against 3.79 across South Dakota and 3.86 nationally. Registered nurses accounted for 0.59 of those hours.
54.1% of nursing staff left within the year CMS measured (South Dakota average 48.2%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 27 health citations on file.
May 21, 2026Standard inspection · 4 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and policy review, the provider failed to ensure that resident medications were secured by three of three licensed nurses, contracted travel licensed practical nurse (LPN) I, LPN M, and registered nurse (RN) nurse manager H, who left medication carts unlocked and unattended.
- E Provide and implement an infection prevention and control program.
Inspectors wroteA. Based on observation, interview, and policy review, the provider failed to ensure infection control practices were followed by three of three observed certified nursing assistants (CNA) (D and E) and one of one registered nurse (RN) G when assisting three of four sampled residents (2, 6, and 44) with personal care.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on the interview, call light log documentation review, and policy review, the provider failed to ensure the staff responded promptly to one of two sampled residents (2) who reported being incontinent (involuntary urine or bowel leakage) while waiting for her call light to be answered. Findings Include: 1. Interview on 5/19/26 at 10:39 am with resident 2 revealed she had concerns that when the facility was short on staff, her call light was not answered quickly enough. She stated, we wait forever to get the call light answered. This caused her to be incontinent of bowel. She stated, she feels embarrassed and frustrated when this happens.2. Resident 2 admitted into the facility on 2/1/2021. Review of resident 2's electronic medical record (EMR) revealed her 4/7/26 Brief Interview for Mental Status (BIMS) assessment score was 14, which indicated her cognition was intact. [...]
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, manufacture instruction review, and policy review, the provider failed to ensure that two of three dish machines reached the minimum temperatures for the wash and rinse cycles before washing the dishes.
June 11, 2025Complaint inspection · 1 citation
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on South Dakota Department of Health (SD DOH) facility reported incident (FRI), interview, and policy review, the provider failed to ensure a contracted licensed practical nurse (LPN) (F) had followed nursing professional standards of practice for the preparation of one of one sampled resident's (1) physician-ordered medication administration delivered through a syringe driver according to the provider's policy. That failure resulted in a medication error.
January 30, 2025Standard inspection · 8 citations
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, record review, and policy review, the provider failed to ensure infection prevention and control practices were implemented for: *The maintenance and disposal of resident care items in one of one shower room. *Transmission based precautions by four of four staff (certified nursing assistant (CNA) T, CNA X, licensed practical nurse (LPN) P, and wound care nurse (WCN) I) for five of five sampled residents (62, 68, 25, 6, and 66) who had care concerns requiring personal protective equipment (PPE). *Hand hygiene and glove use by five of five staff (CNA W, LPN P, LPN DD, LPN N, and staff development coordinator (SDC) H) for four of four observed sampled residents (6, 66, 59, and 328).
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and interview, the provider failed to maintain resident rooms and resident common areas in a clean manner free from strong odors, sticky floors, and damage to the walls and bathroom tiles for at least seven resident rooms, at least one resident common area, and at least one shower and one tub room.
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview, record review, and policy review the provider failed to ensure resident care plans had been revised to reflect their current needs for: A. One of one sampled resident (19) who received hospice services. B. Five of five residents (6, 7,15, 19, and 41) who received a pureed diet and were included in the paid feeding assistants program. C. Five of five sampled residents (6, 25, 62, 66, and 68) who required transmission-based precautions (TBP). D. Three of three sampled residents (40, 45, and 70) who required monitoring for medications they received. E. One of one sampled resident (10) who required placement on a secure memory unit.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the provider failed to properly store products determined to be unsafe for cognitively impaired residents for at least 10 residents (7, 9, 15, 23, 36, 38, 40, 44, 46, and 69) on one of two memory care units. Findings Include: 1. Observations on 1/28/25 at 10:25 a.m. in resident 36's room revealed: *There was a sign posted on the mirror in the bathroom that read, Any product with 'Keep Out of Reach of Children' printed on its label needs to be kept on a closet shelf, i.e alcohol, mouthwash, [NAME] 24 [a moisturizing body cream], Baza Cleanse [a no-rinse lotion], deodorant, etc. Thanks! -Mouth Rinse, deodorant, and toothpaste were stored on a shelf in the bathroom and were accessible to the resident. *CPAP (continuous positive airway pressure) cleaning wipes were stored on top of the resident's dresser and accessible to the resident. [...]
- E Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
Inspectors wroteBased on observation, interview, record review, and policy review the provider failed to ensure five of five residents (6, 7,15, 19, and 41) who received a pureed diet and assessed to have complicated eating problems were not assisted to eat by paid feeding assistants.
- E Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on observation and interview, the provider failed to ensure call light systems were accessible to residents in two of two observed resident shower/tub rooms, and five of eleven observed resident bathrooms (rooms 273, 278, 280, 286, and 288).
- D Post nurse staffing information every day.
Inspectors wroteBased on observation, interview, and record review, the provider failed to ensure the posted daily staff data: *Was displayed in a prominent area accessible to all residents and visitors. *Included the resident census. *Included the total number and the actual hours worked by registered nurses, licensed practical nurses, and certified nursing assistants per shift and the resident census.
- D Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Inspectors wroteBased on observation, interview, record review, and review of the Hospice and Nursing Facility Services Agreement, the provider failed to ensure an integrated plan of care had been developed and made accessible between the provider's nursing staff and hospice agency for one of one sampled resident (19) who received hospice services.
September 4, 2024Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on South Dakota Department of Health (SD DOH) facility-reported incident (FRI), record review, policy review, and interview the provider failed to ensure the safety of one of one sampled resident (1) who had an unwitnessed fall and required hospitalization for injuries the next day. This citation is considered past non-compliance based on a review of the provider's corrective actions immediately following the incident.
April 4, 2024Complaint inspection · 5 citations
- H Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, record review, and policy review, the provider failed to ensure interventions of regular toileting, checking and changing incontinent briefs, or repositioning were consistently implemented for six of six sampled residents (15, 14, 13, 5, 12, and 2) who developed pressure ulcers after their admission to the facility.
- G Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview, record review, observation, and policy review, the provider failed to ensure one of one sampled resident (1) was free from an injury caused by the use of a mechanical lift sling.
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, electronic medical record review (EMR), and policy review, the provider failed to ensure staff interactions and services were provided in a manner that maintained a sense of dignity and respect for the following: *One of one sampled resident (3) by maintaining privacy during personal care. *Two of two sampled resident (2 and 1) resident in honoring their preference for wake time. *Two of two sampled residents (2 and 13) by using their proper name. *One of nine sampled residents (3) who needed a call light to call for assistance.
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, record review, and policy review the provider failed to ensure oral care was consistently performed and accurately documented for nine of nine sampled residents (16, 17, 18, 19, 20, 2, 3, 4, and 5).
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview, record review, and policy review, the provider failed to ensure an allegation of neglect made by one of one sampled resident (1), was reported to the South Dakota Department of Health (SDDOH) within twenty-four hours from the time that the provider was made aware of the allegation.
October 6, 2023Standard inspection · 8 citations
- J Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview, record review, South Dakota Department of Health (SD DOH) incident report review, and manufacturer's recommendations review, the provider failed to ensure one of one sampled resident (13) was assessed for the appropriate lift type Maxi Move ( a mechanical device used to transfer residents), the correct size of sling, and the number of staff required to perform a transfer with a Maxi Move lift safely.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, record review, interview, and policy review, the provider failed to ensure proper sanitary conditions were followed for 72 of 72 residents who received meals from three of three kitchens; that failure had the potential to affect all 72 residents for foodborne illnesses. Specifically, the provider failed to monitor the temperatures for three of three mechanical dishwashers with incomplete temperature sanitizing logs.
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview, record review, and policy review, the provider failed to follow, revise, and update care plans for five of twelve sampled residents (28, 29, 41, 50, and 67) to reflect their current care needs.
- E Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on observation, interview, and record review, the provider failed to ensure orientation had been completed for six of six sampled temporary staff, including four certified nursing assistants (CNAs) (O, P, Q, and R) and two licensed practical nurses (LPNs) (S and T) prior to working directly with residents.
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on observation, interview, record review, and policy review, the provider failed to ensure one of one sampled resident (18) had received notification of a bed hold notice upon transferring out of the facility.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review, observation, and interview the provider failed to ensure two of two sampled residents (7 and 50) were assessed accurately for weight (wt) loss and accurate Minimum Data Set (MDS) coding.
- D Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Inspectors wroteBased on observation, interview and record review the provider failed to ensure two of two sampled residents (7 and 50) had physician involvement associated with weight loss.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and policy review the provider failed to ensure two of two mechanical lifts and body slings were properly disinfected between resident use on two of two observed occasions.
Fire safety inspections
7 fire safety citations on file: 2 on May 21, 2026, 2 on January 30, 2025, 3 on October 6, 2023.
Every fire safety citation7 citations
- C Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- C Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- D Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
- C Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Have simulated fire drills held at unexpected times.
- C Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| April 4, 2024 | Fine | $43,771 |
| October 6, 2023 | Fine | $9,315 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | South Dakota | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.67 | 3.79 | 3.86 |
| Registered nurses | 0.59 | 0.80 | 0.69 |
| All nursing staff on weekends | 3.24 | 3.26 | 3.42 |
| Nurse aides | 2.11 | ||
| Licensed practical nurses | 0.97 | ||
| Nursing staff turnover (share who left in a year) | 54.1% | 48.2% | 45.8% |
| Registered nurse turnover | 18.2% | 34.7% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.26 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.85 on weekdays and 3.24 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 9.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.53 in April to June 2025 to 3.67 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.67 | 0.59 | 3.85 | 3.24 | 9.9% | 0 of 90 | 72 |
| Oct to Dec 2025 | 3.58 | 0.67 | 3.78 | 3.07 | 0.0% | 0 of 92 | 71 |
| Jul to Sep 2025 | 3.55 | 0.69 | 3.73 | 3.09 | 0.0% | 0 of 92 | 69 |
| Apr to Jun 2025 | 3.53 | 0.58 | 3.74 | 3.00 | 0.0% | 0 of 91 | 69 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| South Dakota, Jan to Mar 2026 | 3.76 | 0.79 | 3.97 | 3.25 | 9.1% | 1.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | South Dakota | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 21.5 | 21.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.3 | 2.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.0 | 2.9 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 8.7 | 5.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.5 | 2.0 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 22.6 | 19.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.8 | 4.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 16.6 | 24.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 37.3 | 19.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 20.2 | 12.0 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 1.8 | 1.8 |
Owners and operators
Legal business name: JENKINS LIVING CENTER INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Austin, Doug | Corporate director | Individual | 06/30/1977 | |
| Gabel, Jill | Corporate director | Individual | 06/30/1989 | |
| Hoiien, Reid | Corporate director | Individual | 06/30/2013 | |
| Johnson, Dean | Corporate director | Individual | 06/30/1984 | |
| Kluck, Michael | Corporate director | Individual | 06/30/2004 | |
| Salchert, Margaret | Corporate director | Individual | 06/30/2005 | |
| Sharp, Janice | Corporate director | Individual | 06/30/1977 | |
| Sogn, Howard | Corporate director | Individual | 06/30/2003 | |
| Klapprodt, Kasey | Corporate officer | Individual | 02/13/2023 | |
| Augustana Senior Development | Operational/managerial control | Organization | 03/11/2025 | |
| Key Rehabilitation Inc | Operational/managerial control | Organization | 08/14/2025 | |
| Jurgens, Richard | Operational/managerial control | Individual | NO DATE PROVIDED | |
| Klapprodt, Kasey | Operational/managerial control | Individual | 02/13/2023 | |
| Nogelmeir, Marlene | Operational/managerial control | Individual | 01/01/2025 | |
| Raderschadt, Dan | Operational/managerial control | Individual | 01/01/2012 | |
| Raml, Kelsey | Operational/managerial control | Individual | 01/01/2024 | |
| Schmidt, Heidi | Operational/managerial control | Individual | 01/01/2025 | |
| Shives, Aaron | Operational/managerial control | Individual | 01/01/2000 | |
| Vokrodt, Joel | Operational/managerial control | Individual | 01/01/2025 | |
| Augustana Senior Development | Adp of the SNF | Organization | 03/12/2026 | |
| Celtic Consulting LLC | Adp of the SNF | Organization | 01/31/2020 | |
| Key Rehabilitation Inc | Adp of the SNF | Organization | 12/02/2025 | |
| Klapprodt, Kasey | Adp of the SNF | Individual | 02/13/2023 | |
| Raml, Kelsey | Adp of the SNF | Individual | 01/01/2023 | |
| Shives, Aaron | Adp of the SNF | Individual | 01/01/2000 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on May 21, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on June 11, 2025: "Ensure services provided by the nursing facility meet professional standards of quality."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on May 21, 2026: "Provide and implement an infection prevention and control program."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on May 21, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.24 hours per resident per day, below the South Dakota average of 3.26.
Other nursing homes nearby
- Avantara Watertown Watertown, 0.7 mi · 1 of 5 stars · 32 citations
- Estelline Nursing and Care Center Estelline, 20.5 mi · 4 of 5 stars · 2 citations
- Avantara Lake Norden Lake Norden, 22.3 mi · 5 of 5 stars · 7 citations
South Dakota contacts for a concern about a nursing home
These are the official offices in South Dakota. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: South Dakota Department of Health, Office of Health Facilities Licensure and Certification, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: South Dakota Long-Term Care Ombudsman Program, Department of Human Services. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: South Dakota Department of Health Nursing Facility Reports, where South Dakota publishes its own records on licensed homes.
Common questions
- What is Jenkin's Living Center's Medicare star rating?
- CMS rates Jenkin's Living Center 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Jenkin's Living Center get at its last inspection?
- 4 health deficiencies at the standard inspection on May 21, 2026. The South Dakota average is 6.7.
- Has Jenkin's Living Center been fined?
- Yes. CMS lists 2 fines totaling $53,086 in the last three years.
- Does Jenkin's Living Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Jenkin's Living Center?
- CMS lists 25 owners and managers. Legal business name: JENKINS LIVING CENTER INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.