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Avantara Lake Norden

803 Park Street, Lake Norden, SD 57248 · Hamlin County · (605) 785-3654

50 certified beds, about 47 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1991

Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 435059 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 9, 2026, inspectors cited 2 health deficiencies (the South Dakota average is 6.7, the national average 9.2).

Of 7 health citations since November 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.23 hours per resident per day, against 3.79 across South Dakota and 3.86 nationally. Registered nurses accounted for 0.78 of those hours.

32.6% of nursing staff left within the year CMS measured (South Dakota average 48.2%).

CMS links it to Legacy Healthcare, an affiliated group of 95 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 7 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
3D
2E
0F
Potential for minimal harm
0A
1B
0C
July 9, 2026Standard inspection · 2 citations
  1. D
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    F744 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 23, 2026
    Inspectors wroteBased on observation, interview, record review, and policy review, the provider failed to develop and implement interventions to address dementia (a group of symptoms affecting memory, thinking, and social abilities) care needs for one of one sampled resident (7), who wandered the hallways, attempted and successfully opened the facility's exit doors, and entered other residents' rooms that contained potentially hazardous blood sugar monitoring supplies.
  2. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 23, 2026
    Inspectors wroteBased on record review, interview, and policy review, the provider failed to minimize the risk of residents acquiring and transmitting pneumococcal disease by ensuring that one of six sampled residents (38) was offered the pneumococcal vaccination.
February 19, 2026Complaint inspection · 2 citations
  1. J
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on South Dakota Department of Health (SD DOH) facility reported incident (FRI), record review, interview, and policy review, the provider failed to ensure a physician orders for a therapeutic pureed (blended food) diet was followed for one of one sampled resident (1) who had a diagnosis of dysphagia (difficulty swallowing) and received a snack from one of one certified nursing assistant (CNA) (D) that was not the right texture and then required life-saving measures through use of the Heimlich maneuver after the food became lodged in his throat. On 2/18/26 at 12:59 p.m., an Immediate Jeopardy was identified for a facility reported incident (FRI) related to the quality of care and treatment that occurred on 2/11/26 at 12:59 a.m. for a resident who was served the wrong diet and required life-saving measures in an attempt to dislodge the food he choked on. [...]
  2. E
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 1, 2026
    Inspectors wroteBased on South Dakota Department of Health (SD DOH) facility-reported (FRI), observation, interview, record review, and policy review, the provider failed to ensure: Ten of forty-six sampled residents (3,4,5,6,7,8,10,11, and 13) had received their hour of sleep (HS) medications and Two of forty -six sampled residents (9 and 12) had recived the morning medicatons per physicians orders by one of of one licensed vocational nurse (LVN) J. *One of one LVN J had folowed physcian orders and applied a pain patch at the correct dosage for one one resident (2).
March 20, 2025Standard inspection · 1 citation
  1. B
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · deficient, provider has April 25, 2025
    Inspectors wroteBased on observation, interview, record review, and policy review, the provider failed to ensure resident care plans were updated to accurately reflect the residents' abilities to use call lights effectively for five of five observed sampled residents (5, 18, 20, 21, and 23) with impaired cognition who resided in the memory care unit (MCU).
November 16, 2023Standard inspection · 2 citations
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 28, 2023
    Inspectors wroteBased on observation, interview, and policy review the provider failed to ensure necessary infection control practices in one of two shower rooms that included: *Maintenance of a plastic three drawer towel and washcloth storage bin. *An appropriate and sanitary process for the removal of and transport of bowel movement(s) occurring during showering. *Appropriate care and maintenance of a multi-resident use foot soak basin. *Appropriately individualized resident identified personal hygiene products.
  2. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 28, 2023
    Inspectors wroteBased on observation, interview, and record review the provider failed to ensure a Foley catheter change was completed per a physician's order for one of one sampled resident (93).

Fire safety inspections

5 fire safety citations on file: 2 on July 9, 2026, 2 on March 20, 2025, 1 on November 16, 2023.

Every fire safety citation5 citations
  1. D
    Have properly located and lighted "Exit" signs.
    K 293 · July 9, 2026 · deficient, provider has
  2. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · July 9, 2026 · deficient, provider has
  3. D
    Install corridor and hallway doors that block smoke.
    K 363 · March 20, 2025 · Corrected (the home has a date of correction)
  4. D
    Have simulated fire drills held at unexpected times.
    K 712 · March 20, 2025 · Corrected (the home has a date of correction)
  5. C
    Have a battery powered remote alarm panel in a location accessible by operating personnel.
    K 916 · November 16, 2023 · deficient, provider has

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeSouth DakotaUnited States
All nursing staff (RN, LPN and aides)3.233.793.86
Registered nurses0.780.800.69
All nursing staff on weekends2.913.263.42
Nurse aides2.14
Licensed practical nurses0.31
Nursing staff turnover (share who left in a year)32.6%48.2%45.8%
Registered nurse turnover12.5%34.7%42.9%
Administrators who left0

CMS expects 3.42 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.36 on weekdays and 2.91 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 9.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.08 in April to June 2025 to 3.23 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.230.783.362.91 9.0%0 of 9047
Oct to Dec 20253.190.793.332.84 6.8%0 of 9246
Jul to Sep 20253.210.783.362.84 8.7%0 of 9247
Apr to Jun 20253.080.713.212.73 8.2%0 of 9147
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
South Dakota, Jan to Mar 20263.760.793.973.259.1%1.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for South Dakota

JobMedianMiddle halfEmployed
South Dakota, all employers
CNAs (nursing assistants)$18.65$17.71 to $21.126,860
LPNs and LVNs$25.36$23.88 to $29.472,050
Registered nurses$37.53$31.29 to $40.5214,710
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Avantara Lake Norden. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeSouth DakotaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
33.121.413.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.52.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.62.91.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.85.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.02.01.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
8.919.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
1.44.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
21.024.615.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
10.719.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
9.612.012.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.91.51.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.61.81.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Avantara Lake Norden's Medicare short-stay residents. How to read these, and what Medicare pays for.

Went home or back to the community

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 51.5% · South Dakota: 7 better, 10 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 22 eligible stays.

Potentially preventable readmissions

11.0% this home

No different from the national rate

US median of homes 10.7% · South Dakota: 0 better, 0 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 34 eligible stays.

Infections that led to a hospital stay

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 7.1% · South Dakota: 0 better, 0 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 19 eligible stays.

Self-care and mobility at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: South Dakota52.7% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 18 residents counted.

Falls with major injury

0.0% this home

Median of homes: South Dakota1.1% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 24 residents counted.

New or worsened pressure ulcers

4.1% this home

Median of homes: South Dakota2.5% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 24 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: South Dakota100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 9 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: LAKE NORDEN SD SKILLED NURSING FACILITY, LLC. CMS links this home to Legacy Healthcare, a group of 95 nursing homes averaging 2.9 stars overall.

NameRoleTypeShareSince
Doros Generation Trust U/a/D 1/3/125% or greater direct ownership interestOrganization43%07/01/2019
Gpn Family Trust U/a/D 4/28/085% or greater direct ownership interestOrganization43%07/01/2019
Oakway Operations LLC5% or greater direct ownership interestOrganization15%07/01/2019
Lake Norden Sd Property Holdings, LLC5% or greater security interestOrganization07/01/2019
Truist Bank5% or greater security interestOrganization04/01/2022
Rajchenbach, ChaimManaging control - governing bodyIndividual07/01/2019
Shabat, MenachemManaging control - governing bodyIndividual07/01/2019
Truist BankOperational/managerial controlOrganization04/01/2022
Devine, WilliamOperational/managerial controlIndividual07/01/2019
Grimm, MargaretOperational/managerial controlIndividual07/01/2019
Rajchenbach, ChaimOperational/managerial controlIndividual07/01/2019
Shabat, MenachemOperational/managerial controlIndividual07/01/2019
Doros Generation Trust U/a/D 1/3/12Adp of the SNFOrganization07/01/2019
Gpn Family Trust U/a/D 4/28/08Adp of the SNFOrganization07/01/2019
Lake Norden Sd Property Holdings, LLCAdp of the SNFOrganization07/01/2019
Legacy Healthcare Financial Services LLCAdp of the SNFOrganization07/01/2019
Rsm Us LLPAdp of the SNFOrganization01/01/2024
Devine, WilliamAdp of the SNFIndividual07/01/2019
Grimm, MargaretAdp of the SNFIndividual07/01/2019
Rajchenbach, ChaimAdp of the SNFIndividual07/01/2019
Shabat, MenachemAdp of the SNFIndividual07/01/2019

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on July 9, 2026: "Develop and implement policies and procedures for flu and pneumonia vaccinations."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on March 20, 2025: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on July 9, 2026: "Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on February 19, 2026: "Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.91 hours per resident per day, below the South Dakota average of 3.26.

Other nursing homes nearby

South Dakota contacts for a concern about a nursing home

These are the official offices in South Dakota. NursingHomeClear cannot take or act on complaints.

Common questions

What is Avantara Lake Norden's Medicare star rating?
CMS rates Avantara Lake Norden 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Avantara Lake Norden get at its last inspection?
2 health deficiencies at the standard inspection on July 9, 2026. The South Dakota average is 6.7.
Has Avantara Lake Norden been fined?
CMS lists no fines in the last three years.
Does Avantara Lake Norden accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Avantara Lake Norden?
CMS lists 21 owners and managers, and links the home to Legacy Healthcare. Legal business name: LAKE NORDEN SD SKILLED NURSING FACILITY, LLC.

Sources

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