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Legacy Pointe at Ucf

2120 Hestia Loop, Oviedo, FL 32765 · Seminole County · (407) 543-6350

48 certified beds, about 43 residents a day · Non profit - Corporation · Medicare and Medicaid since 2023

CMS abuse icon: cited for abuse in a recent inspection Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 106153 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 19, 2026, inspectors cited 2 health deficiencies (the Florida average is 7.1, the national average 9.2).

Of 19 health citations since November 2023, 2 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).

CMS lists 2 fines totaling $26,685 in the last three years; the largest was $13,343, and the latest is dated November 19, 2025.

Nurses and nurse aides worked 5.17 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.95 of those hours.

71.3% of nursing staff left within the year CMS measured (Florida average 41.4%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 19 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
2J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
10D
4E
2F
Potential for minimal harm
0A
0B
1C
March 19, 2026Standard inspection · 2 citations
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 19, 2026
    Inspectors wroteBased on interview, and record review, the facility failed to develop an individualized person-centered care plan related to urinary tract infection (UTI) for 1 of 1 resident reviewed for care plans, of a total sample of 28 residents, (#47).
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 19, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to adhere to proper infection control practices related to Enhanced Barrier Precautions (EBP) for 1 of 1 resident reviewed for wound care, of a total sample of 48 residents, (#7).
November 19, 2025Complaint inspection · 2 citations
  1. J
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on observation, interview, and record review, the facility failed to protect the residents' right to be free from neglect by not ensuring the staff maintained a secure environment and implemented measures to mitigate the risks to prevent elopement for 1 of 6 residents reviewed for elopement, of a total sample of 6 residents, (#1). These failures contributed to the elopement of resident #1 and placed him at risk for serious injury/impairment/death. While resident #1 was outside the unit unsupervised, there was reasonable likelihood he could have gone up to the roof and fallen off, fallen down the stairs with his walker or been hit by a car. On 9/16/25 at approximately 2:00 PM, the facility failed to prevent a resident with severe cognitive impairment from exiting the facility unsupervised. [...]
  2. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide adequate supervision to maintain a secure environment to ensure vulnerable residents did not exit the facility without supervision for 1 of 6 residents reviewed for elopement, of a total sample of 6 residents, (#1). These failures contributed to the elopement of resident #1 and placed him at risk of serious injury, impairment or death. While resident #1 was outside the unit unsupervised, there was reasonable likelihood he could have gone to the roof and fallen off, fallen down the stairs with his walker or been hit by a car. On 9/16/25 at approximately 2:00 PM, the facility failed to prevent a resident with severe cognitive impairment from exiting the facility unsupervised. [...]
January 24, 2025Standard inspection · 8 citations
  1. F
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    F847 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) February 24, 2025
    Inspectors wroteBased on interview, and record review, the facility failed to ensure that the binding arbitration agreement explicitly granted the resident or their representative the right to rescind the agreement within 30 calendar days of signing it.
  2. F
    Provide a neutral and fair arbitration process and agree to arbitrator and venue.
    F848 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) February 24, 2025
    Inspectors wroteBased on interview, and record review, the facility failed to ensure that the binding arbitration agreement provided for the selection of a neutral arbitrator agreed upon by both parties and provided for the selection of a venue that was convenient to both parties.
  3. E
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 24, 2025
    Inspectors wroteBased on interview, and record review, the facility failed to provide written Notification of Transfer or Discharge forms to the residents or their representative and the Ombudsman for 4 of 4 residents reviewed for hospitalizations, of a total sample of 26 residents, (#10, #25, #31 and #38).
  4. E
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 24, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure nursing staff had the appropriate competencies and skill sets required to meet residents' needs for medication administration and storage per nursing standards of care for 3 of 3 nurses reviewed for medication administration and storage.
  5. E
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 24, 2025
    Inspectors wroteBased on interview, and record review of facility documentation, the facility failed to ensure implementation of policies to the extent of including thorough monitoring of previously identified areas of concern and adequately tracking performance to ensure the facility had competent nursing staff and infection prevention control measures implemented.
  6. D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 24, 2025
    Inspectors wroteBased on interview, and record review, the facility failed to follow their grievance process for 2 of 2 residents reviewed for grievances, of a total sample of 26 residents, (#21 and #443).
  7. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 24, 2025
    Inspectors wroteBased on observation, and interview, the facility failed to ensure medications were inaccessible to non-authorized staff and residents in 1 of 1 medication carts on the Blue Unit.
  8. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 24, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to adhere to proper infection control practices related to hand hygiene and disinfection of equipment during medication administration on 1 of 2 units, (Orange Wing).
November 16, 2023Standard inspection · 7 citations
  1. E
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 16, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure nursing staff had the appropriate competencies and skill sets required to meet residents' needs as indicated by the plans of care.
  2. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 16, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to honor the right to make a choice regarding a significant aspect of activities of daily living for 1 of 2 residents reviewed for choices, out of a total sample of 13 residents, (#101).
  3. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 16, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide treatments as ordered to promote wound healing for 1 of 2 residents reviewed for non-pressure skin conditions, out of a total sample of 13 residents, (#101).
  4. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 16, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide appropriate care and services according to accepted professional standards related to conducting a pressure wound assessment on admission and applying wound treatment as ordered to promote healing and prevent worsening of a pressure ulcer for 1 of 2 residents reviewed for pressure ulcers, out of a total sample of 13 residents, (#104).
  5. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 16, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to prevent medication errors for 2 of 6 residents reviewed during the Medication Administration task, out of a total sample of 13 residents, (#101 and #102). There were 3 errors in 31 opportunities for a medication error rate of 9%.
  6. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 16, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure its policy and procedures for clean dressing changes reflected accepted Infection Control standards of practice; and failed to adhere to proper Infection Control practices during wound care to prevent cross-contamination for 1 of 2 residents reviewed for pressure ulcers, out of a total sample of 13 residents, (#104).
  7. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) December 16, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to post required nurse staffing information daily to ensure accurate and comprehensive data was accessible to residents and/or visitors.

Fines and payment denials

DatePenaltyAmount or length
November 19, 2025Fine $13,342
November 19, 2025Fine $13,343

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeFloridaUnited States
All nursing staff (RN, LPN and aides)5.173.823.86
Registered nurses0.950.730.69
All nursing staff on weekends4.563.493.42
Nurse aides2.85
Licensed practical nurses1.37
Nursing staff turnover (share who left in a year)71.3%41.4%45.8%
Registered nurse turnover88.9%46.0%42.9%
Administrators who left1

CMS expects 4.16 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.41 on weekdays and 4.56 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 6.37 in April to June 2025 to 5.17 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.170.955.414.56 2.1%1 of 9043
Oct to Dec 20254.890.995.114.33 2.2%0 of 9244
Jul to Sep 20255.241.155.474.64 5.7%0 of 9243
Apr to Jun 20256.371.236.685.56 7.4%0 of 9143
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Florida, Jan to Mar 20263.760.703.903.441.1%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeFloridaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
21.98.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.70.30.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.60.71.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.52.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.61.51.6
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.54.54.6
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
25.526.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
7.29.112.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.72.11.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.41.11.8

Owners and operators

Legal business name: CCRC DEVELOPMENT CORPORATION.

NameRoleTypeShareSince
CCRC Development Corporation5% or greater direct ownership interestOrganization100%04/17/2023
U.s. Bank5% or greater mortgage interestOrganization12/01/2019
Smaage, KevinW-2 managing employeeIndividual04/17/2023
Wehmann, DomenicaW-2 managing employeeIndividual04/17/2023
Bangs, TerryCorporate directorIndividual04/17/2023
Bloom, WarrenCorporate directorIndividual04/17/2023
Bowers, RussellCorporate directorIndividual04/17/2023
Frame, AdrienneCorporate directorIndividual04/17/2023
Goff, BarryCorporate directorIndividual04/17/2023
Hagerty, KathleenCorporate directorIndividual04/17/2023
Lightman, AnthonyCorporate directorIndividual04/17/2023
Pabst-Steinmetz, MargeryCorporate directorIndividual04/17/2023
Rigel, RobertCorporate directorIndividual04/17/2023
Sole, MaryCorporate directorIndividual04/17/2023
Wang, YouchengCorporate directorIndividual04/17/2023
Anderson, PhillipCorporate officerIndividual04/17/2023
Francis, AlbertCorporate officerIndividual04/17/2023
Gmsc Florida LLCOperational/managerial controlOrganization11/01/2020

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on March 19, 2026: "Provide and implement an infection prevention and control program."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on November 19, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  3. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 3 problems in this area, most recently on January 24, 2025: "Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on January 24, 2025: "Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights."
  5. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Florida contacts for a concern about a nursing home

These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.

Common questions

What is Legacy Pointe at Ucf's Medicare star rating?
CMS rates Legacy Pointe at Ucf 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Legacy Pointe at Ucf get at its last inspection?
2 health deficiencies at the standard inspection on March 19, 2026. The Florida average is 7.1.
Has Legacy Pointe at Ucf been fined?
Yes. CMS lists 2 fines totaling $26,685 in the last three years.
Does Legacy Pointe at Ucf accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Legacy Pointe at Ucf?
CMS lists 18 owners and managers. Legal business name: CCRC DEVELOPMENT CORPORATION.

Sources

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