Life Care Center of Orlando
3211 Rouse Road, Orlando, FL 32817 · Orange County · (407) 281-1070
132 certified beds, about 70 residents a day · For profit - Corporation · Medicare and Medicaid since 1997
CMS Care Compare ratings, data as of September 1, 2026 · CCN 105974 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 18, 2025, inspectors cited 2 health deficiencies (the Florida average is 7.1, the national average 9.2).
None of its 14 health citations since August 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.37 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.69 of those hours.
CMS links it to Life Care Centers of America, an affiliated group of 194 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.
December 18, 2025Standard inspection · 2 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to ensure food service items were handled with accepted food-handling practices for meals served from the main kitchen.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview and record review, the facility failed to provide pharmaceutical services, consistent with professional standards of practice, to ensure medication administration for 1 resident reviewed for intravenous medications, out of a total sample of 25 residents, (#4).
February 25, 2021Standard inspection · 6 citations
- E Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review and interview, the facility failed to provide Beneficiary Protection Notification to 3 of 3 residents reviewed for skilled nursing facility advanced beneficiary notice (SNF ABN) out of a total of 42 sampled residents, (#22, #52 & #88).
- E Keep all essential equipment working safely.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure the appropriate rinse water temperature was maintained and rinse water pressure was monitored for the high temperature dish machine to ensure proper sanitation of dishes, silverware and glassware used by the residents.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure that recommendations from the Dietitian were implemented for nutritional status related to dialysis (#65) and failed to re-evaluate a resident readmitted from the hospital with significant weight loss, (#59) for 2 of 10 residents reviewed for nutritional status out of 42 total sampled residents, (#65 & 59).
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide dressing changes for a midline intravenous (IV) catheter according to current professional standards of practice for 1 of 2 residents reviewed for IV care out of 42 sampled residents, (#209).
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview and record review, the facility failed to follow physician's orders for oxygen therapy for 1 of 5 residents reviewed for respiratory care, out of 42 total sampled residents (#100).
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure medications were administered as prescribed for 2 of 42 sampled residents, (#85, #87).
August 1, 2019Standard inspection · 6 citations
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility failed to follow physician's order for weekly weights for 1 of 1 resident reviewed for edema out of 41 total sampled residents, (#21).
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a nourishment room was kept in a clean/sanitary manner and failed to ensure food items in the nourishment room refrigerator were labeled and dated in 1 of 2 nourishment rooms. Findings On 8/01/19 at 8:31 AM, the 300 and 400 unit nourishment room had dirty dessert cups, spoons and small plate. At this time, license practical nurse (LPN) A stated that the soiled dishes should not be in the nourishment room. LPN A then opened the refrigerator door and a white styrofoam box was observed on the second shelf. The box contained left over food brought into the facility from an outside source. On another shelf inside the refrigerator was a resealable zipper storage bag with sandwiches. The bag was not labeled or dated. LPN A stated, I must throw this out as it is not labeled and has no date. [...]
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview and record review, the facility failed to keep the call light in residents' reach for those able to use it for 3 of 41 residents, (#104, 36 & 67). Findings 1. Resident #104's medical record reflected that the resident was admitted to the facility on [DATE] with diagnoses including chronic respiratory failure, muscle weakness, difficulty walking, dependence on supplemental oxygen and anemia. On 7/29/19 at 11:07 AM, resident #104 sat in a wheelchair with the overbed table in front of him. The table had magazines and a styrofoam cup with a straw. The wheelchair was between the resident's bed and the bathroom. The resident picked up his cup to drink water, he shook the bottle and said, It's empty, I need some water. The resident looked around to use his call light and said, It's way over there, I can't reach that. [...]
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on interview and record review, the facility failed to honor resident's food preference for 1 of 3 resident reviewed for choices, (#106).
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on record review and interview, the facility failed to provide a bed-hold notice upon transfer for 2 of 4 residents reviewed for hospitalization, (#216 & 106).
- B Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on observation, interview and record review, the facility failed to notify the State Long Term Care Ombudsman in writing when a transfer to the hospital occurred for 2 of 4 residents reviewed for hospitalization, (#216 & 106).
Fire safety inspections
5 fire safety citations on file: 4 on February 25, 2021, 1 on August 1, 2019.
Every fire safety citation5 citations
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Install corridor and hallway doors that block smoke.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Provide properly sized and located linen or trash receptacles.
- E Address subsistence needs for staff and patients.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.37 | 3.82 | 3.86 |
| Registered nurses | 0.69 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.83 | 3.49 | 3.42 |
| Nurse aides | 2.35 | ||
| Licensed practical nurses | 1.33 | ||
| Nursing staff turnover (share who left in a year) | not reported | 41.4% | 45.8% |
| Registered nurse turnover | not reported | 46.0% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.98 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.59 on weekdays and 3.83 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.36 in October to December 2025 to 4.37 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.37 | 0.69 | 4.59 | 3.83 | 0.0% | 0 of 90 | 70 |
| Oct to Dec 2025 | 5.36 | 0.60 | 5.62 | 4.69 | 0.0% | 3 of 63 | 38 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Florida
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Florida, all employers | |||
| CNAs (nursing assistants) | $18.03 | $17.33 to $20.34 | 96,960 |
| LPNs and LVNs | $29.70 | $28.14 to $31.11 | 38,620 |
| Registered nurses | $40.48 | $37.82 to $48.64 | 229,940 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.8 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 16.0 | 8.6 | 15.4 |
Short-term rehab results
For a stay to recover after a hospital visit, these are the results CMS publishes for Life Care Center of Orlando's Medicare short-stay residents. How to read these, and what Medicare pays for.
CMS reports none of these results for this home: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Owners and operators
Legal business name: LIFE CARE CENTERS OF AMERICA, INC.. CMS links this home to Life Care Centers of America, a group of 194 nursing homes averaging 3.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Carline, Myra | Managing control - governing body | Individual | 07/21/2025 | |
| Rahn, Melissa | Managing control - governing body | Individual | 05/12/2025 | |
| Fletcher, Todd | Corporate director | Individual | 05/01/2021 | |
| Lay, Lisa | Corporate director | Individual | 04/24/2017 | |
| Preston, Aubrey | Corporate director | Individual | 03/06/2025 | |
| Swanker, Richard | Corporate director | Individual | 01/01/2022 | |
| Ziegler, James | Corporate director | Individual | 09/18/2001 | |
| Cross, Cindy | Corporate officer | Individual | 04/21/1994 | |
| Fletcher, Todd | Corporate officer | Individual | 11/02/2020 | |
| Henry, Terry | Corporate officer | Individual | 08/16/1999 | |
| Lay, Lisa | Corporate officer | Individual | 02/08/2018 | |
| Preston, Aubrey | Corporate officer | Individual | 03/06/2025 | |
| Swanker, Richard | Corporate officer | Individual | 04/01/2011 | |
| Thurmond, Joan | Corporate officer | Individual | 09/22/2000 | |
| Ziegler, James | Corporate officer | Individual | 08/16/1999 | |
| Life Care Centers of America, Inc. | Operational/managerial control | Organization | 07/16/1997 | |
| Carline, Myra | Operational/managerial control | Individual | 07/21/2025 | |
| Fletcher, Todd | Operational/managerial control | Individual | 05/01/2021 | |
| Lay, Lisa | Operational/managerial control | Individual | 04/24/2017 | |
| Preston, Aaron | Operational/managerial control | Individual | 11/01/2018 | |
| Preston, Aubrey | Operational/managerial control | Individual | 03/06/2025 | |
| Rahn, Melissa | Operational/managerial control | Individual | 05/12/2025 | |
| Rehman, Arshad | Operational/managerial control | Individual | 08/15/2025 | |
| Swanker, Richard | Operational/managerial control | Individual | 01/01/2022 | |
| Ziegler, James | Operational/managerial control | Individual | 09/18/2001 | |
| Life Care Centers of America, Inc. | Adp of the SNF | Organization | 12/28/2011 | |
| Preston, Forrest | Adp of the SNF | Individual | 12/28/2011 | |
| Rahn, Melissa | Adp of the SNF | Individual | 05/28/2025 | |
| Rehman, Arshad | Adp of the SNF | Individual | 06/26/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on February 25, 2021: "Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on February 25, 2021: "Provide enough food/fluids to maintain a resident's health."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on December 18, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on December 18, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
Other nursing homes nearby
- Palm Garden of Orlando Orlando, 3.4 mi · 4 of 5 stars · 16 citations
- Legacy Pointe at Ucf Oviedo, 3.8 mi · 2 of 5 stars · 19 citations
- Tuskawilla Nursing and Rehab Center Winter Springs, 4.3 mi · 5 of 5 stars · 6 citations
- Solaris Healthcare East Orlando Orlando, 4.9 mi · 5 of 5 stars · 10 citations
- Winter Park Care and Rehabilitation Winter Park, 4.9 mi · 1 of 5 stars · 33 citations
- Lotus Nursing and Rehabilitation Center Orlando, 5 mi · 2 of 5 stars · 32 citations
- Regents Park of Winter Park Winter Park, 5.1 mi · 1 of 5 stars · 23 citations
- Avante at Orlando Inc Orlando, 5.5 mi · 3 of 5 stars · 10 citations
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Life Care Center of Orlando's Medicare star rating?
- CMS rates Life Care Center of Orlando 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Life Care Center of Orlando get at its last inspection?
- 2 health deficiencies at the standard inspection on December 18, 2025. The Florida average is 7.1.
- Has Life Care Center of Orlando been fined?
- CMS lists no fines in the last three years.
- Does Life Care Center of Orlando accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Life Care Center of Orlando?
- CMS lists 29 owners and managers, and links the home to Life Care Centers of America. Legal business name: LIFE CARE CENTERS OF AMERICA, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.