Life Care Center at Wells Crossing
355 Crossing Blvd, Orange Park, FL 32073 · Clay County · (904) 264-1950
120 certified beds, about 115 residents a day · For profit - Corporation · Medicare and Medicaid since 1997
CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 105962 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on September 11, 2025, inspectors cited 3 health deficiencies (the Florida average is 7.1, the national average 9.2).
None of its 13 health citations since December 2021 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.68 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.50 of those hours.
48.2% of nursing staff left within the year CMS measured (Florida average 41.4%).
CMS links it to Life Care Centers of America, an affiliated group of 194 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
512/21
509/23
309/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
10D
2E
1F
Potential for minimal harm
0A
0B
0C
September 11, 2025Standard inspection · 3 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on kitchen food service observations, staff interviews, record review, and a review of the facility's policies and procedures, the facility failed to follow proper sanitation and food handling practices to prevent the outbreak of foodborne illness, with the potential to affect more than a limited number of residents who consumed foods from the facility's kitchen. The kitchen staff failed to log proper temperatures for the dish machine. Food handling and sanitation are important in health care settings serving nursing home residents. Unsafe food handling practices represent a potential source of pathogen exposure.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, interviews, record review, and a review of the facility's policies and procedures, the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice for one (Resident #16) of 52 residents in the total survey sample. On 9/3/2025, Resident #16 was ordered a palm guard for his left hand except for hygiene/bathing, but he was not wearing it, and direct-care staff were not aware that he should be wearing it. This failure could result in the resident's functional decline.
- D Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Inspectors wroteBased on record review and interview, the facility, that did not furnish in-house dialysis services, failed to enter into a contract with a dialysis provider to furnish dialysis services to one (Resident #54) of two residents receiving dialysis services, from a total survey sample of 52 residents.
September 28, 2023Standard inspection · 5 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, interview, and record review, the facility failed to follow proper sanitation and food handling practices to prevent the outbreak of foodborne illness, with the potential to affect all residents who consumed food from the facility, by failing to complete temperature logs for dish machine, maintain thermometers and temperature logs in walk in fridge and freezer, remove outdated food, and properly store food. Food handling is important in health care settings serving nursing home residents.
- E Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on observations, interviews, record review, and facility policy review, the facility failed to ensure an adequate system to prevent the misappropriation/drug diversion of controlled medications for 4 (Residents #50, #89, #13, and #20) of 31 residents sampled, with the potential to affect all residents prescribed controlled drugs.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on observations, interviews, record review, and facility policy review, the facility failed to report allegations of misappropriation of resident property (controlled medications) in accordance with State law, including reporting to State Survey Agency for 1 (Resident #50) of 31 residents sampled.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on observations, interviews, record review, and facility policy review, the facility failed to investigate an allegation of misappropriation of resident property (controlled medication) for 1 (Resident #50) of 4 residents reviewed for misappropriation, from a total of 31 residents in the sample.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, interviews, record review, and facility policy review, the facility failed to ensure residents received care and treatment in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices by failing to provide adequate foot care/skin care, medication administration and bathing for 1 (Resident #50) of 31 residents in the sample.
December 2, 2021Standard inspection · 5 citations
- D Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Inspectors wroteBased on observations, interviews and record review, the facility failed to provide a complete and appropriate discharge summary by failing to reconcile pre-discharge and post-discharge medications for one (Resident #199) of three residents reviewed for discharges, from a total sample of 24 residents.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observations, record review and interviews, the facility failed to ensure that one (Resident #41) of two residents reviewed for nutritional risk, out of 24 sampled residents, was properly monitored for acceptable parameters of nutritional status. Specifically, the facility failed to ensure Resident #41 received appropriate nutritional interventions as ordered by the physician.
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to administer intravenous fluids to improve low blood pressure for one (Resident #199) of one resident reviewed for intravenous fluids from a total sample of 24 residents.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed ensure that one (Resident #8) resident who required respiratory care, from 22 residents receiving respiratory care and a total of 24 residents in the sample, received oxygen therapy as ordered.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on record review and interview, the facility failed to ensure that 1) A resident received antipsychotic medication as prescribed, and 2) As needed (PRN) antipsychotic medication had a stop date, for one (Resident #53) of five residents reviewed for unnecessary medications from a total sample of 24 residents.
Fire safety inspections
4 fire safety citations on file: 2 on September 11, 2025, 2 on September 28, 2023.
Every fire safety citation4 citations
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Ensure that testing and maintenance of electrical equipment is performed.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Meet requirements for the installation and maintenance of electrical systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.68 | 3.82 | 3.86 |
| Registered nurses | 0.50 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.34 | 3.49 | 3.42 |
| Nurse aides | 2.19 | ||
| Licensed practical nurses | 1.00 | ||
| Nursing staff turnover (share who left in a year) | 48.2% | 41.4% | 45.8% |
| Registered nurse turnover | 27.3% | 46.0% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.54 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.82 on weekdays and 3.34 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.71 in April to June 2025 to 3.68 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.68 | 0.50 | 3.82 | 3.34 | 0.0% | 0 of 90 | 115 |
| Oct to Dec 2025 | 3.57 | 0.45 | 3.71 | 3.23 | 0.0% | 0 of 92 | 113 |
| Jul to Sep 2025 | 3.66 | 0.36 | 3.80 | 3.32 | 0.0% | 2 of 92 | 109 |
| Apr to Jun 2025 | 3.71 | 0.43 | 3.86 | 3.34 | 0.0% | 0 of 91 | 112 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.4 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.3 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.3 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.1 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.4 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 16.4 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.2 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 5.9 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.8 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.0 | 9.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.1 | 1.8 |
Owners and operators
Legal business name: LIFE CARE CENTERS OF AMERICA, INC.. CMS links this home to Life Care Centers of America, a group of 194 nursing homes averaging 3.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Hall, Timothy | W-2 managing employee | Individual | 05/12/2008 | |
| Fletcher, Todd | Corporate director | Individual | 05/01/2021 | |
| Lay, Lisa | Corporate director | Individual | 04/24/2017 | |
| Preston, Forrest | Corporate director | Individual | 01/06/1976 | |
| Swanker, Richard | Corporate director | Individual | 01/01/2022 | |
| Ziegler, James | Corporate director | Individual | 09/18/2001 | |
| Cross, Cindy | Corporate officer | Individual | 04/21/1994 | |
| Fletcher, Todd | Corporate officer | Individual | 11/02/2020 | |
| Henry, Terry | Corporate officer | Individual | 08/16/1999 | |
| Lay, Lisa | Corporate officer | Individual | 02/08/2018 | |
| Preston, Forrest | Corporate officer | Individual | 01/06/1976 | |
| Swanker, Richard | Corporate officer | Individual | 04/01/2011 | |
| Thurmond, Joan | Corporate officer | Individual | 09/21/2000 | |
| Ziegler, James | Corporate officer | Individual | 08/16/1999 | |
| Life Care Centers of America, Inc. | Operational/managerial control | Organization | 06/12/1997 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on September 11, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on September 28, 2023: "Protect each resident from the wrongful use of the resident's belongings or money."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on September 11, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 1 problem in this area, most recently on September 11, 2025: "Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.34 hours per resident per day, below the Florida average of 3.49.
Other nursing homes nearby
- Vivo Healthcare Orange Park Orange Park, 0.7 mi · 5 of 5 stars · 19 citations
- Aviata at Orange Park Orange Park, 1.4 mi · 4 of 5 stars · 10 citations
- Oak View Health and Rehabilitation Center Orange Park, 1.4 mi · 5 of 5 stars · 14 citations
- Moosehaven Orange Park, 1.5 mi · 5 of 5 stars · 2 citations
- Orange Park Rehabilitation and Nursing Center Orange Park, 1.9 mi · 4 of 5 stars · 12 citations
- Life Care Center of Orange Park Orange Park, 2 mi · 5 of 5 stars · 8 citations
- Cedar Hill Nursing and Rehab Center Jacksonville, 4.2 mi · 2 of 5 stars · 11 citations
- Aviata at San Jose Jacksonville, 6.2 mi · 3 of 5 stars · 10 citations
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Life Care Center at Wells Crossing's Medicare star rating?
- CMS rates Life Care Center at Wells Crossing 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Life Care Center at Wells Crossing get at its last inspection?
- 3 health deficiencies at the standard inspection on September 11, 2025. The Florida average is 7.1.
- Has Life Care Center at Wells Crossing been fined?
- CMS lists no fines in the last three years.
- Does Life Care Center at Wells Crossing accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Life Care Center at Wells Crossing?
- CMS lists 15 owners and managers, and links the home to Life Care Centers of America. Legal business name: LIFE CARE CENTERS OF AMERICA, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.