Home / Massachusetts / West Bridgewater
Life Care Center of West Bridgewater
765 West Center Street, West Bridgewater, MA 02379 · Plymouth County · (508) 580-4400
150 certified beds, about 140 residents a day · For profit - Corporation · Medicare and Medicaid since 1996
CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
4 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 225704 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on November 24, 2025, inspectors cited 0 health deficiencies (the Massachusetts average is 6.8, the national average 9.2).
None of its 11 health citations since June 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.83 hours per resident per day, against 3.86 across Massachusetts and 3.86 nationally. Registered nurses accounted for 0.73 of those hours.
34.0% of nursing staff left within the year CMS measured (Massachusetts average 38.2%).
CMS links it to Life Care Centers of America, an affiliated group of 194 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
506/23
509/24
109/24
011/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
10D
1E
0F
Potential for minimal harm
0A
0B
0C
November 24, 2025Standard inspection · 0 citations
September 24, 2024Complaint inspection · 1 citation
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on records reviewed and interviews for one of three sampled residents (Resident #1), the Facility failed to ensure they maintained a complete and accurate medical record, although Resident #1 no longer required the use of a bed alarm, nursing continued to document on it's function and placement on his/her Treatment Administration Record. Findings Include: Review of the Facility's Policy tilted Nursing Documentation, dated as last reviewed September 05, 2024, indicated the following: [...]
September 9, 2024Standard inspection · 5 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain an infection prevention and control program to help prevent the development and potential transmission of communicable diseases and infections for three Residents (#112, #40, and #53). Specifically, the facility failed: 1. For Resident #112, to ensure staff wore personal protective equipment (PPE) as required for Isolation/Droplet Precautions (infection control precautions used for residents who are infected with certain infectious agents including COVID-19 for which additional precautions are needed to prevent infection transmission) while entering the room and changing linen on the Resident's bed and transferring the Resident back to bed; 2. For Resident #40, to ensure staff wore PPE as required for Enhanced Barrier Precautions while entering the room and changing linen on the Resident's bed; and 3. [...]
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide care and services consistent with accepted standards of clinical practice for two Residents (#91 and #282), out of a total sample of 26 residents. Specifically, the facility failed: 1. For Resident #91, to administer Eliquis (anticoagulant/blood thinner) and Tramadol (opioid narcotic for pain) per the physician's orders; and 2. For Resident #282, to follow orthopedic recommendations of touch down weight bearing (TDWB- weight-bearing status where a person's foot or toes can touch the ground to maintain balance, but they do not put any weight on the affected leg) for the left lower extremity (LLE).
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide adequate pain control for one Resident (#282), out of a sample of 26 residents. Specifically, the facility failed to adequately assess and provide pain control, resulting in a three-day delay of additional pain medications being ordered by the Nurse Practitioner (NP).
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure it was free from a medication error rate of greater than five percent when one of two nurses made two errors out of 26 opportunities, totaling a medication error rate of 7.69%. These errors impacted one Resident (#91), out of four residents observed. Specifically, Eliquis (anticoagulant/blood thinner) and Tramadol (opioid narcotic for pain) were omitted during the medication pass.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and policy review, the facility failed to ensure all drugs and biologicals were stored in a safe and secure manner as required. Specifically, the facility failed for Resident #89, to ensure medications were not left unattended in the Resident's room.
June 7, 2023Standard inspection · 5 citations
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, record reviews, interviews, and policy review, the facility failed to ensure staff assessed one Resident (#108), out of a total sample of 25 residents, for self-administration of medications. Specifically, Resident #108 was not assessed for the safety of self-administration of medications, orders were not in place for the use of the medications, a care plan was not developed for the self-administration of medications, and several medications were observed to be accessible at his/her bedside.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure that staff provided care and services according to accepted standards of clinical practice for two Residents (#108 and #103), out of a total sample of 25 residents. Specifically, the facility failed to ensure: 1. For Resident #108, Ace wraps (elastic bandage wrap used to relieve swelling and avoid constriction) were applied to Resident #108's legs as ordered by the physician and accurately documented in the medical record; and 2. For Resident #103, the refused medications were disposed as per the facility policy and standards of practice.
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure staff implemented physician's orders for a Peripherally Inserted Central Catheter (PICC- a long catheter inserted through a peripheral vein then into a larger vein to administer intravenous (IV) treatments over a long period of time) for one Resident (#524), out of a total sample of one resident. Specifically, the facility failed to ensure staff: 1. Changed the PICC line dressing and 2. Measured the upper arm circumference consistent with professional standards of practice and facility policy.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure staff provided the necessary respiratory care and services for two Residents (#108 and #471), out of a total sample of 25 residents. Specifically, the facility failed to ensure oxygen equipment (nebulizer tubing and masks) was properly stored.
- D Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Inspectors wroteBased on interview and record review, the facility failed to have a schedule of hospice services, including involvement and collaboration of the coordinated plan of care for one Resident (#77), out of sample of 27 residents.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Massachusetts | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.83 | 3.86 | 3.86 |
| Registered nurses | 0.73 | 0.65 | 0.69 |
| All nursing staff on weekends | 3.28 | 3.48 | 3.42 |
| Nurse aides | 1.98 | ||
| Licensed practical nurses | 1.12 | ||
| Nursing staff turnover (share who left in a year) | 34.0% | 38.2% | 45.8% |
| Registered nurse turnover | 37.9% | 42.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.06 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.05 on weekdays and 3.28 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.94 in April to June 2025 to 3.83 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.83 | 0.73 | 4.05 | 3.28 | 0.0% | 0 of 90 | 140 |
| Oct to Dec 2025 | 3.84 | 0.68 | 4.06 | 3.27 | 0.0% | 0 of 92 | 138 |
| Jul to Sep 2025 | 3.74 | 0.77 | 3.94 | 3.23 | 0.0% | 0 of 92 | 138 |
| Apr to Jun 2025 | 3.94 | 0.92 | 4.17 | 3.36 | 0.0% | 0 of 91 | 136 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Massachusetts, Jan to Mar 2026 | 3.79 | 0.61 | 3.94 | 3.41 | 5.0% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Massachusetts | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.8 | 16.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.2 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.4 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 7.3 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.2 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 13.1 | 15.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.2 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 8.9 | 21.4 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 22.1 | 25.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.6 | 11.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 1.9 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.7 | 1.5 | 1.8 |
Owners and operators
Legal business name: WEST BRIDGEWATER MEDICAL INVESTORS LLC. CMS links this home to Life Care Centers of America, a group of 194 nursing homes averaging 3.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Developers Investment Company Inc | Direct ownership interest | Organization | 02/16/1994 | |
| Preston, Forrest | Indirect ownership interest | Individual | 02/16/1994 | |
| Lafleur, Nancy | Managing control - governing body | Individual | 02/28/2024 | |
| Long, Zofia | Managing control - governing body | Individual | 03/15/2004 | |
| Perry, Kellie | Managing control - governing body | Individual | 06/13/2022 | |
| Lay, Lisa | Corporate director | Individual | 04/24/2017 | |
| Swanker, Richard | Corporate director | Individual | 01/01/2022 | |
| Cross, Cindy | Corporate officer | Individual | 05/01/1995 | |
| Henry, Terry | Corporate officer | Individual | 08/16/1999 | |
| Lay, Lisa | Corporate officer | Individual | 02/09/2018 | |
| Swanker, Richard | Corporate officer | Individual | 04/01/2011 | |
| Thurmond, Joan | Corporate officer | Individual | 09/22/2000 | |
| Developers Investment Company Inc | Operational/managerial control | Organization | 08/29/2017 | |
| Life Care Centers of America, Inc. | Operational/managerial control | Organization | 05/01/1995 | |
| Fletcher, Todd | Operational/managerial control | Individual | 12/13/2024 | |
| Lafleur, Nancy | Operational/managerial control | Individual | 02/28/2024 | |
| Long, Zofia | Operational/managerial control | Individual | 03/15/2004 | |
| Perry, Kellie | Operational/managerial control | Individual | 06/13/2022 | |
| Preston, Aubrey | Operational/managerial control | Individual | 12/13/2024 | |
| Toossi, Alireza | Operational/managerial control | Individual | 11/01/2023 | |
| Ziegler, James | Operational/managerial control | Individual | 12/13/2024 | |
| Life Care Centers of America, Inc. | Adp of the SNF | Organization | 03/24/2025 | |
| Perry, Kellie | Adp of the SNF | Individual | 03/24/2025 | |
| Preston, Forrest | Adp of the SNF | Individual | 11/14/2000 | |
| Toossi, Alireza | Adp of the SNF | Individual | 04/07/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on September 24, 2024: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on September 9, 2024: "Provide safe, appropriate pain management for a resident who requires such services."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on September 9, 2024: "Ensure medication error rates are not 5 percent or greater."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on September 9, 2024: "Provide and implement an infection prevention and control program."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.28 hours per resident per day, below the Massachusetts average of 3.48.
Other nursing homes nearby
- Sachem Center for Health and Rehabilitation East Bridgewater, 5.1 mi · 3 of 5 stars · 41 citations
- Southeast Rehabilitation & Skilled Care Center North Easton, 5.1 mi · 1 of 5 stars · 67 citations
- Alliance Health at West Acres Brockton, 5.3 mi · 4 of 5 stars · 16 citations
- St. Joseph Manor Health Care Inc Brockton, 5.3 mi · 4 of 5 stars · 15 citations
- Brockton Post Acute Care Brockton, 5.5 mi · 4 of 5 stars · 33 citations
- Champion Rehabilitation and Nursing Center Brockton, 6 mi · 2 of 5 stars · 28 citations
- The Guardian Center Brockton, 6.7 mi · 1 of 5 stars · 62 citations
- The Center at Blue Hills Stoughton, 6.8 mi · 3 of 5 stars · 22 citations
Common questions
- What is Life Care Center of West Bridgewater's Medicare star rating?
- CMS rates Life Care Center of West Bridgewater 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Life Care Center of West Bridgewater get at its last inspection?
- 0 health deficiencies at the standard inspection on November 24, 2025. The Massachusetts average is 6.8.
- Has Life Care Center of West Bridgewater been fined?
- CMS lists no fines in the last three years.
- Does Life Care Center of West Bridgewater accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Life Care Center of West Bridgewater?
- CMS lists 25 owners and managers, and links the home to Life Care Centers of America. Legal business name: WEST BRIDGEWATER MEDICAL INVESTORS LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.