Home / Massachusetts / Brockton
St. Joseph Manor Health Care Inc
215 Thatcher Street, Brockton, MA 02302 · Plymouth County · (508) 583-5834
118 certified beds, about 104 residents a day · Non profit - Corporation · Medicare and Medicaid since 1990
CMS Care Compare ratings, data as of September 1, 2026 · CCN 225414 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 11, 2025, inspectors cited 4 health deficiencies (the Massachusetts average is 6.8, the national average 9.2).
None of its 15 health citations since August 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.64 hours per resident per day, against 3.86 across Massachusetts and 3.86 nationally. Registered nurses accounted for 0.62 of those hours.
26.0% of nursing staff left within the year CMS measured (Massachusetts average 38.2%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.
December 11, 2025Standard inspection · 4 citations
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure care was provided to one Resident (#5), of 21 sampled residents, in accordance with professional standards of practice. Specifically, the facility failed to follow physician's orders to hold Resident #5's midodrine (prescription medication used to treat low blood pressure) per ordered parameters.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on records reviewed, document review, and interviews, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment. Specifically, the facility failed to ensure staff wore the appropriate personal protective equipment (PPE) while providing care to one Resident (#107), who was on contact precautions, to prevent the potential spread of infection.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on interview and record review, the facility failed to ensure the physician or nurse practitioner (NP) was notified timely of critical urinalysis culture & sensitivity (C&S) report for one Resident (#69), out of a total sample of 21 residents. Specifically, for Resident #69, their urinalysis C&S final report was reviewed with the NP on 12/1/25, four days after it was received in the facility on 11/27/25, resulting in Resident #69 receiving six doses of Macrobid (antibiotic) 100 milligrams (mg) before it was discontinued for a more effective antibiotic.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure all medications were stored and labeled in accordance with currently accepted professional standards. Specifically, the facility failed to ensure staff properly labeled and stored all medications in one of three medication carts reviewed.
November 6, 2024Standard inspection · 3 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to follow professional standards of practice for food safety and sanitation to prevent potential spread of foodborne illness to residents who are at high risk. Specifically, the facility failed to: 1. Ensure the main kitchen, main dining room steam table, and basement food storage area were clean and maintained in a sanitary manner to prevent potential food contamination; and 2. Maintain two of three kitchenettes in a clean and sanitary condition, and ensure food stored is not expired and stored at appropriate temperatures to prevent foodborne illness.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and document review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment, and to help prevent the development and potential transmission of communicable diseases and infections. Specifically, the facility failed to: 1. Perform a COVID-19 related investigation and conduct contact tracing to prevent, to the extent possible, the onset and spread of infection; and 2. Maintain an infection prevention and control program which included a complete and accurate system of surveillance to identify any trends or potential infections.
- E Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on record review and interview, the facility failed to provide indwelling catheter (a flexible tube inserted into the bladder to drain urine outside of the body) care and management consistent with professional standards for one Resident (#98), out of a total sample of 22 residents. Specifically, the facility failed to ensure the Foley catheter was assessed for removal as soon as possible after returning from the hospital and failed to ensure he/she followed up with Urology as recommended.
August 4, 2023Standard inspection · 8 citations
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on interview and observation, the facility failed to maintain a clean environment and in good repair in 5 bedrooms (rooms 214, 215, 216 , 217 and 222) on one resident unit ([NAME] II).
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, record review and interview, the facility failed to implement the plan of care for one Resident (#86), out of a total of 24 sampled residents. Specifically, the facility failed to ensure Resident #86's call light was within reach.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record review and interviews, the facility failed to revise the plan of care related to dialysis for one Resident (#72), out of a total sample of 24 residents.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on interview, record review and policy review, the facility failed to ensure that staff provided care and services according to accepted standards of clinical practice for two Residents ( #22 and #17) out of a total sample of 24 residents. Specifically, the facility failed to: 1. For Resident #22, ensure nursing staff administered Coumadin (anticoagulant) for Resident #22, who was recently diagnosed with a deep vein thrombosis (DVT). 2. For Resident #17, administer medications in accordance with standards of practice, and not crush enteric coated (EC) and extended release (ER) medications.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observations, records reviewed, policy review, and interviews, the facility failed to ensure it was free from a medication error rate of greater than 5% when one out of two nurses observed made three errors out of 29 opportunities resulting in a medication error rate of 10.34%. Those errors impacted two Residents (#59 and #17), out of 4 residents observed.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, policy review and interviews the facility failed to to ensure that 1. medications were stored securely on one unit and 2. Medications were not left on the medication cart unsecured.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, policy review and interview the facility failed to ensure food items were stored and labeled in accordance with professional standards for food service safety in the kitchen.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, record reviews and interviews, the facility failed to maintain accurate medical records for one Resident (#59) out of a total sample of 24 residents.
Fire safety inspections
6 fire safety citations on file: 6 on November 6, 2024.
Every fire safety citation6 citations
- F Conduct testing and exercise requirements.
- F Install corridor and hallway doors that block smoke.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Provide properly protected cooking facilities.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Massachusetts | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.64 | 3.86 | 3.86 |
| Registered nurses | 0.62 | 0.65 | 0.69 |
| All nursing staff on weekends | 3.30 | 3.48 | 3.42 |
| Nurse aides | 2.23 | ||
| Licensed practical nurses | 0.79 | ||
| Nursing staff turnover (share who left in a year) | 26.0% | 38.2% | 45.8% |
| Registered nurse turnover | 23.5% | 42.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.29 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.79 on weekdays and 3.30 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 9.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.65 in April to June 2025 to 3.64 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.64 | 0.62 | 3.79 | 3.30 | 9.8% | 0 of 90 | 104 |
| Oct to Dec 2025 | 3.61 | 0.59 | 3.73 | 3.28 | 10.6% | 0 of 92 | 104 |
| Jul to Sep 2025 | 3.78 | 0.63 | 3.88 | 3.50 | 13.2% | 0 of 92 | 101 |
| Apr to Jun 2025 | 3.65 | 0.55 | 3.74 | 3.43 | 13.1% | 0 of 91 | 104 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Massachusetts, Jan to Mar 2026 | 3.79 | 0.61 | 3.94 | 3.41 | 5.0% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Massachusetts
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Massachusetts, all employers | |||
| CNAs (nursing assistants) | $22.44 | $21.32 to $23.94 | 38,130 |
| LPNs and LVNs | $38.57 | $34.91 to $40.66 | 13,210 |
| Registered nurses | $50.27 | $42.05 to $65.44 | 88,200 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Massachusetts | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 19.4 | 16.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.1 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.0 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.6 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.2 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.8 | 15.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 7.3 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 18.7 | 21.4 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 28.8 | 25.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.9 | 11.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 1.9 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.5 | 1.8 |
Owners and operators
Legal business name: ST JOSEPH MANOR HEALTH CARE INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Poor Sisters of Jesus Crucified and the Sorrowful Mother, Inc | 5% or greater mortgage interest | Organization | 09/27/2013 | |
| Castillo, Nicole | W-2 managing employee | Individual | 05/18/2018 | |
| Cardoso-Fontes, Angela | Corporate director | Individual | 06/27/2014 | |
| Castillo, Nicole | Corporate director | Individual | 05/18/2018 | |
| Crowley, Richard | Corporate director | Individual | 09/27/2013 | |
| Dauginikas, Ruth | Corporate director | Individual | 05/01/2013 | |
| Valliere, Mary | Corporate director | Individual | 09/27/2013 | |
| Arenburg, Paul | Corporate officer | Individual | 05/01/2014 | |
| Keane, James | Corporate officer | Individual | 10/03/2016 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on December 11, 2025: "Ensure services provided by the nursing facility meet professional standards of quality."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on December 11, 2025: "Ensure each resident’s drug regimen must be free from unnecessary drugs."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on December 11, 2025: "Provide and implement an infection prevention and control program."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on November 6, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.30 hours per resident per day, below the Massachusetts average of 3.48.
Other nursing homes nearby
- Champion Rehabilitation and Nursing Center Brockton, 0.8 mi · 2 of 5 stars · 28 citations
- Brockton Post Acute Care Brockton, 2.5 mi · 4 of 5 stars · 33 citations
- The Guardian Center Brockton, 2.7 mi · 1 of 5 stars · 62 citations
- Colony Center for Health and Rehabilitation Abington, 2.9 mi · 1 of 5 stars · 52 citations
- Alliance Health at West Acres Brockton, 3.1 mi · 4 of 5 stars · 16 citations
- Sachem Center for Health and Rehabilitation East Bridgewater, 3.5 mi · 3 of 5 stars · 41 citations
- The Center at Blue Hills Stoughton, 4.6 mi · 3 of 5 stars · 22 citations
- Life Care Center of West Bridgewater West Bridgewater, 5.3 mi · 5 of 5 stars · 11 citations
Common questions
- What is St. Joseph Manor Health Care Inc's Medicare star rating?
- CMS rates St. Joseph Manor Health Care Inc 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did St. Joseph Manor Health Care Inc get at its last inspection?
- 4 health deficiencies at the standard inspection on December 11, 2025. The Massachusetts average is 6.8.
- Has St. Joseph Manor Health Care Inc been fined?
- CMS lists no fines in the last three years.
- Does St. Joseph Manor Health Care Inc accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns St. Joseph Manor Health Care Inc?
- CMS lists 9 owners and managers. Legal business name: ST JOSEPH MANOR HEALTH CARE INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.