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Maple Healthcare

200 S Maple Street, Hazen, AR 72064 · Prairie County · (870) 255-4323

70 certified beds, about 36 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1994

CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 045228 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 5, 2025, inspectors cited 2 health deficiencies (the Arkansas average is 2.7, the national average 9.2).

Of 10 health citations since December 2022, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $34,337 in the last three years; the largest was $34,337, and the latest is dated June 5, 2025.

Nurses and nurse aides worked 3.56 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.37 of those hours.

46.7% of nursing staff left within the year CMS measured (Arkansas average 49.5%).

CMS links it to Marsh Pointe Management, an affiliated group of 6 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 10 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
1H
0I
Potential for more than minimal harm
5D
3E
1F
Potential for minimal harm
0A
0B
0C
June 5, 2025Standard inspection · 2 citations
  1. H
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, pattern · Corrected (the home has a date of correction) July 29, 2025
    Inspectors wroteBased on observation, interview, record review, facility document review, and facility policy review, it was determined that facility failed to ensure residents were free from physical and psychosocial harm for 2 (Resident #5 and 23) of 3 residents reviewed for abuse.
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 29, 2025
    Inspectors wroteBased on interview, record review, and facility policy review, it was determined that the facility failed to report a resident-to-resident altercation to the Office of Long-Term Care for two (Resident #5 and Resident #25) of two residents reviewed for abuse.
March 7, 2024Standard inspection · 5 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 19, 2024
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure dietary staff washed their hands during meal preparation to decrease the potential for contaminating food items for residents who received meals from 1 of 1 kitchen. This failed practice had the potential to affect all 30 residents (Census: 30) as documented on a list provided by the Director of Nursing (DON) on 3/7/24.
  2. E
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 19, 2024
    Inspectors wroteBased on observation record review, and interview, the facility failed to ensure a resident was assessed and deemed safe for self-administration of medications for 1 (Resident #23) of 1 sampled resident whose medication was left at the bedside.
  3. E
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 19, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure a psychotropic medication was not used on a PRN (as needed) basis for more than 14 days and without a documented rationale by a provider to promote or maintain the highest practicable mental, physical, and psychosocial wellbeing for 1 (Resident #25) of 2 (Residents #20 and #25) sampled residents who had physician's orders for Ativan on a PRN basis.
  4. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 19, 2024
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure fingernails were cleaned and trimmed and facial hair was shaved to promote good personal hygiene and grooming for 1 (Resident #12) of 6 sampled residents who required assistance with nail care and 1 (Resident #12) of 4 sampled residents who required assistance with shaving on the secured unit.
  5. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 19, 2024
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure parameters were put in place to ensure the correct dosage of oxygen was administered and so the Physician could determine the dosage needed for 1 (Resident #29) of 1 sampled resident.
December 22, 2022Standard inspection · 3 citations
  1. E
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 21, 2023
    Inspectors wroteBased on observation, record review and interview, the facility failed to store and maintain Oxygen tubing appropriately for 1 Resident (#6) of 4 sampled residents (R #6, R #9, R #10, R #14) who had a Physician's Order for Oxygen. This failed practice had the potential to affect 7 residents who had a Physician's Order for oxygen as documented on a list provided by the Director of Nursing (DON) on 12/21/22 at 12:15 PM.
  2. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 21, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure the residents' orders and care plan accurately reflected the resident's advanced directive decision that documented they did not want cardiopulmonary resuscitation for 1 (Resident #134) sampled residents whose clinical records were reviewed for advanced directive information. This failed practice had the potential to affect all 32 Residents who resided in the facility, as documented on the Resident Census and Conditions of Residents form provided by the Minimum Data Set (MDS) Coordinator on [DATE] at 11:48 a.m.
  3. D
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    F661 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 21, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure a written discharge summary was completed that included a recapitulation of the resident's and course of treatment for 1 of 10 discharged residents (Resident #32) of 1 sampled resident who was discharged in the past 90 days. 1. Resident #32 had diagnoses of Other Schizoaffective Disorder, Chronic Embolism and Thrombosis of the other Specified Veins, and Other Recurrent Depressive Disorders. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 09/18/22 documented the resident scored 15 (13-15 indicates cognitively intact) on a Brief Interview for Mental Status (BIMS). a. On 12/21/22 at 09:05 am, The record review was completed by the surveyor and a discharge summary could not be located. b. [...]

Fire safety inspections

4 fire safety citations on file: 2 on June 5, 2025, 1 on March 7, 2024, 1 on December 22, 2022.

Every fire safety citation4 citations
  1. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · June 5, 2025 · Corrected (the home has a date of correction)
  2. F
    Ensure proper usage of power strips and extension cords.
    K 920 · June 5, 2025 · Corrected (the home has a date of correction)
  3. F
    Properly provide smoke detection systems in areas open to corridors.
    K 347 · March 7, 2024 · Corrected (the home has a date of correction)
  4. E
    Properly provide smoke detection systems in areas open to corridors.
    K 347 · December 22, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
June 5, 2025Fine $34,337
June 5, 2025Payment Denial 26 days from July 3, 2025

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeArkansasUnited States
All nursing staff (RN, LPN and aides)3.564.023.86
Registered nurses0.370.410.69
All nursing staff on weekends3.013.453.42
Nurse aides2.44
Licensed practical nurses0.74
Nursing staff turnover (share who left in a year)46.7%49.5%45.8%
Registered nurse turnovernot reported44.8%42.9%
Administrators who left0

CMS expects 3.17 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.78 on weekdays and 3.01 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.14 in April to June 2025 to 3.56 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.560.373.783.01 0.6%1 of 9036
Oct to Dec 20254.090.434.193.85 0.1%0 of 9232
Jul to Sep 20253.860.583.993.51 0.4%0 of 9228
Apr to Jun 20254.140.754.283.79 0.0%0 of 9126
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Arkansas, Jan to Mar 20264.050.404.283.472.0%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeArkansasUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
22.69.513.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.60.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
4.71.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
6.53.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
14.810.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
1.84.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
0.010.915.4
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.52.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.12.11.8

Owners and operators

Legal business name: HAZEN SNF OPERATOR LLC. CMS links this home to Marsh Pointe Management, a group of 6 nursing homes averaging 2.8 stars overall.

NameRoleTypeShareSince
Brogdon Grandchildren Trust5% or greater direct ownership interestOrganization100%11/01/2018
Brogdon, ChristopherCorporate officerIndividual11/01/2018
Nichols, CherylCorporate officerIndividual11/01/2018
Marsh Pointe Management LLCOperational/managerial controlOrganization11/01/2018
Barker, RushellOperational/managerial controlIndividual11/01/2018
Brogdon, ChristopherOperational/managerial controlIndividual11/01/2018
Morgan, ChristopherOperational/managerial controlIndividual03/20/2025
Marsh Pointe Management LLCAdp of the SNFOrganization03/13/2025
Barker, RushellAdp of the SNFIndividual11/01/2018
Brogdon, ChristopherAdp of the SNFIndividual11/01/2018
Morgan, ChristopherAdp of the SNFIndividual03/20/2025
Nichols, CherylAdp of the SNFIndividual11/01/2018

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on March 7, 2024: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on June 5, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on March 7, 2024: "Allow residents to self-administer drugs if determined clinically appropriate."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on March 7, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.01 hours per resident per day, below the Arkansas average of 3.45.

Other nursing homes nearby

Arkansas contacts for a concern about a nursing home

These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.

Common questions

What is Maple Healthcare's Medicare star rating?
CMS rates Maple Healthcare 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Maple Healthcare get at its last inspection?
2 health deficiencies at the standard inspection on June 5, 2025. The Arkansas average is 2.7.
Has Maple Healthcare been fined?
Yes. CMS lists 1 fine totaling $34,337 in the last three years.
Does Maple Healthcare accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Maple Healthcare?
CMS lists 12 owners and managers, and links the home to Marsh Pointe Management. Legal business name: HAZEN SNF OPERATOR LLC.

Sources

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