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Masonic Home

34400 Mission Blvd, Union City, CA 94587 · Alameda County · (510) 471-3434

125 certified beds, about 89 residents a day · Non profit - Corporation · Medicare and Medicaid since 2007

Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
5 of 5
Quality measures
1 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 555843 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on February 6, 2025, inspectors cited 6 health deficiencies (the California average is 15.6, the national average 9.2).

None of its 17 health citations since August 2019 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.38 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 0.90 of those hours.

27.8% of nursing staff left within the year CMS measured (California average 36.7%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
11D
4E
2F
Potential for minimal harm
0A
0B
0C
June 2, 2026Complaint inspection · 2 citations
  1. E
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 2, 2026
    Inspectors wroteCross Reference F610Based on interview and record review, the facility failed to provide a safe environment which was free from sexual abuse for Resident 1 when Resident 2 placed his hand under Resident 1's blouse. This had the potential to negatively impact Resident 1 emotionally and psychologically. During a review of the facility's policy and procedure (P&P) titled, SNF- Chapter 11- Resident Behavior & Facility Practices 001 Elder Abuse Prevention, Identification, Investigation & Reporting), the P&P indicated, Purpose: To establish an environment that is homelike as possible and creates a culture and environment that treat each resident with respect and dignity, uploading their self-worth and individuality. Each resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation. Definitions:. [...]
  2. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 2, 2026
    Inspectors wroteCross Reference F600Based on interview, record review, and facility policy and procedure (P&P) review, the facility failed to thoroughly investigate the sexual abuse allegation as per facility's P&P for Resident 1. Certified Nursing Assistant (CNA) 1 witnessed Resident 2 place his hand inside Resident 1's blouse. This had the potential to place other vulnerable residents at increased risk of abuse. During a review of the facility's policy and procedure (P&P) titled, (SNF-Chapter 11- Resident Behavior and Facility Practices 001 Elder Abuse Prevention, Identification, Investigation and Reporting, the P&P indicated, .Policy statement: .Residents must not be subjected to abuse by anyone, including, but not limited to, facility staff, other residents, consultants or volunteers, staff or other agencies serving the resident .F. Investigation.1. [...]
February 6, 2025Standard inspection · 6 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 28, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure storage of food under sanitary conditions when the following food items in the walk-in-refrigerator were not dated and labeled with received, open and use-by dates : One open package of hot dog Six opened containers of salad cream One bowl of peeled mandarin oranges Ice machine cover and surface areas were dusty; inside panel area with brownish, rusty discoloration, and dusty grayish discolored water tubing sleeves. These deficient practices had the potential to cause food borne illness.
  2. E
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 28, 2025
    Inspectors wroteBased on observation , interview and record review, the facility failed to ensure three of 71 sampled residents' call lights were within easy reach (Residents 3,59 and 64). This failure had the potential for the residents' inability to use the call light when in need of assistance.
  3. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 28, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to follow skin and wound care policy and procedure when Resident 69 's pressure ulcer dressing was not appropriately labeled with last change date and the treatment nurse's initials. This failure has the potential to result in missed monitoring and treatment, leading to delayed wound healing, increased wound size, and infections.
  4. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 28, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure safe medication storage practices when expired medications in an emergency drug kit (a collection of medications used to treat medical emergencies) were available for use. This failure had the potential to result in residents receiving expired and ineffective medications.
  5. D
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 28, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure garbage and refuse storage area was maintained in a sanitary condition when the dumpster's surrounding area was littered with trash and used gloves. This failure had the potential of harborage and feeding of pest.
  6. D
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 28, 2025
    Inspectors wroteBased on interview and record review, the facility failed to provide a safe, sanitary, and comfortable homelike environment when the hand sanitizer dispenser in one of ten resident bedrooms was non-operational for four consecutive days. This failure resulted in an unsanitary living condition and the potential for the spread of infection between residents, staff, and visitors.
August 28, 2024Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 1, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1), received treatment and care in accordance with professional standards of care when; Facility did not address Resident 1's continued weight loss and bilateral buttock redness on comprehensive care plan with appropriate interventions. Facility did not notify Resident 1's physician and representatives of continued weight loss. This failure had the potential to cause Resident 1 to not received appropriate care and services to meet care needs.
July 13, 2023Standard inspection · 3 citations
  1. F
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 1, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure to provide palatable food when food was served bland (lacking flavor). This failure had the potential to put residents to consume less food resulting in consumption of less calories and nutrients provided by the planned menu.
  2. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 1, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to store and prepare food in accordance with professional standards for safety when: 1. Dietary Staff 2 (DS2) scooped ice without gloves and touched the ice. 2. Multiple spices containers with residue on the lids stored on the kitchen shelves were unlabeled. 3. Multiple trays of uncooked meat and multiple pies placed in a speed rack, unlabeled and undated in refrigerator 1. 4. A tray of cooked meat with used by date of 7/8/23 was left in refrigerator 1. 5. Portable kitchen counter tops were dirty with food particles on the shelves. 6. Open deep fryer at the portable kitchen was dirty wit built up brown rustic looked like sticky residue particles surrounding it and on its the walls. 7. Dietary Staff 1 (DS1) did not change gloves and wash hands in between task during food preparation. [...]
  3. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 31, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to prevent 13.51% medication error rate when there were five medication pass errors out of 37 medication pass observations. Resident 32's medications were crushed together without an order, including one medication that had enteric coating (EC - designed to pass through the stomach and dissolve in the small intestine, this will protect the stomach lining from irritation). This failure had a potential to affect Resident 32's health due to malabsorption of the medications.
August 2, 2019Standard inspection · 5 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 2, 2019
    Inspectors wroteBased on observation, interview, and record review, the facility failed to follow proper sanitation and food storage practices when: a. A fluffy, gray material was observed on the filters and filter covers of two ice machines; and b. A medication refrigerator temperature log was used for the Resident food refrigerator temperature log for Station #2. These deficient practices had the potential to result in foodborne.
  2. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 2, 2019
    Inspectors wroteBased on interview and record review, the facility failed to develop baseline care plans within the first 48 hours of admission which provided instructions for the provision of effective and person-centered care for four of 22 sampled residents (Residents 231, 77, 73 and 7) when: a. For Residents 231 and 77, there were no baseline care plans to address their pacemakers (devices to help control abnormal heart rhythms) htat included specific information about the pacemaker. For Residents 231 and 77, this deficient practice had the potential to result in unrecognized abnormal pacemaker function (include fainting, dizziness, palpitations, and slow or fast heart rate) and the delay of care. b. For Resident 73, there was no baseline care plan to address the administration of Lovenox (a medicine that thins the blood). [...]
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 2, 2019
    Inspectors wroteBased on interview and record review, the facility failed to develop and implement a comprehensive care plan for one of 22 (Resident 40) sampled residents when Resident 40 did not have a care plan to address him receiving Eliquis (a medication that thins the blood). For Resident 40, this deficient practice had the potential to result in delayed care for an unrecognized bleeding emergency.
  4. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 2, 2019
    Inspectors wroteBased on observation, interview, and record review, for one of 22 sampled residents (Resident 32), the facility failed to ensure supervision to prevent accidents when Resident 32's wander guard device (an alarm system for wandering or flight risk residents) was not in place. For Resident 32, this deficient practice had the potential to result in elopement from the facility.
  5. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 2, 2019
    Inspectors wroteBased on observation, interview and record review, the facility failed to observe infection control practices when Registered Nurse (RN 1) and Assistant Director of Nursing (ADON) handled Resident 63's oxygen tubing while wearing gloves and did not wash their hands after removing their gloves. This deficient practice had the potential to result in the spread of infection.

Fire safety inspections

19 fire safety citations on file: 4 on February 6, 2025, 8 on July 13, 2023, 7 on August 2, 2019.

Every fire safety citation19 citations
  1. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 6, 2025 · Corrected (the home has a date of correction)
  2. E
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · February 6, 2025 · Corrected (the home has a date of correction)
  3. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · February 6, 2025 · Corrected (the home has a date of correction)
  4. D
    Meet other general requirements that are deficient.
    K 500 · February 6, 2025 · Corrected (the home has a date of correction)
  5. D
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · July 13, 2023 · Corrected (the home has a date of correction)
  6. D
    Have properly installed hallway dispensers for alcohol-based hand rub.
    K 325 · July 13, 2023 · Corrected (the home has a date of correction)
  7. D
    Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
    K 342 · July 13, 2023 · Corrected (the home has a date of correction)
  8. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · July 13, 2023 · Corrected (the home has a date of correction)
  9. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · July 13, 2023 · Corrected (the home has a date of correction)
  10. D
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · July 13, 2023 · Corrected (the home has a date of correction)
  11. D
    Provide a written emergency evacuation plan.
    K 711 · July 13, 2023 · Corrected (the home has a date of correction)
  12. D
    Ensure proper usage of power strips and extension cords.
    K 920 · July 13, 2023 · Corrected (the home has a date of correction)
  13. D
    List the names and contact information of those in the facility.
    E 30 · August 2, 2019 · Corrected (the home has a date of correction)
  14. D
    Provide emergency officials' contact information.
    E 31 · August 2, 2019 · Corrected (the home has a date of correction)
  15. D
    Have properly located and lighted "Exit" signs.
    K 293 · August 2, 2019 · Corrected (the home has a date of correction)
  16. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · August 2, 2019 · Corrected (the home has a date of correction)
  17. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · August 2, 2019 · Corrected (the home has a date of correction)
  18. D
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · August 2, 2019 · Corrected (the home has a date of correction)
  19. D
    Have proper medical gas storage and administration areas.
    K 923 · August 2, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeCaliforniaUnited States
All nursing staff (RN, LPN and aides)4.384.523.86
Registered nurses0.900.670.69
All nursing staff on weekends4.094.093.42
Nurse aides2.64
Licensed practical nurses0.83
Nursing staff turnover (share who left in a year)27.8%36.7%45.8%
Registered nurse turnover40.0%38.1%42.9%
Administrators who left0

CMS expects 3.65 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.49 on weekdays and 4.09 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.77 in April to June 2025 to 4.38 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.380.904.494.09 0.0%0 of 9089
Oct to Dec 20254.590.984.724.25 0.0%0 of 9289
Jul to Sep 20254.940.995.074.61 0.0%0 of 9279
Apr to Jun 20254.771.024.834.62 0.0%0 of 9176
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
California, Jan to Mar 20264.360.594.523.972.3%0.5% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeCaliforniaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
30.810.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
4.01.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.41.63.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
3.41.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
65.49.814.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.14.34.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
16.612.015.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
29.222.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
19.411.212.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.12.31.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.91.61.8

Owners and operators

Legal business name: MASONIC HOMES OF CALIFORNIA.

NameRoleTypeShareSince
Masonic Homes of California5% or greater direct ownership interestOrganization100%10/12/2007
Balbiani, MarioCorporate directorIndividual10/10/2021
Bear, JefferyCorporate directorIndividual10/21/2018
Bezner, BrianCorporate directorIndividual10/10/2021
Chan, GarrettCorporate directorIndividual10/15/2023
Diaz, RobertoCorporate directorIndividual10/10/2021
Hatfield, EricCorporate directorIndividual10/20/2019
Hopkins, RonaldCorporate directorIndividual10/27/2024
Maloyan, AraCorporate directorIndividual10/10/2020
Mantucca, SeanCorporate directorIndividual10/28/2023
Morrison, ScottCorporate directorIndividual10/27/2024
Muldoon, PatrickCorporate directorIndividual10/10/2020
Parinas, MarkCorporate directorIndividual10/11/2020
Peare, GaryCorporate directorIndividual10/22/2022
Rick, BruceCorporate directorIndividual10/10/2021
Smith, ChristopherCorporate directorIndividual10/27/2024
Casalou, AllanCorporate officerIndividual04/01/2008
Cross, CharlesCorporate officerIndividual10/10/2021
Hunter, CarolCorporate officerIndividual06/06/2022
Quigley, TerryCorporate officerIndividual07/01/2023
Interface Rehab, Inc.Operational/managerial controlOrganization03/07/2024
Masonic Homes of CaliforniaOperational/managerial controlOrganization10/12/2007
Morrison Management Specialists IncOperational/managerial controlOrganization06/18/2021
Annadurai, BalaOperational/managerial controlIndividual09/29/2020
Cross, CharlesOperational/managerial controlIndividual10/15/2021
Cruz, CynthiaOperational/managerial controlIndividual06/08/2020
Hunter, CarolOperational/managerial controlIndividual06/01/2022
Quigley, TerryOperational/managerial controlIndividual07/01/2023
Talaugon Arnibal, MariaOperational/managerial controlIndividual08/16/2019
Interface Rehab, Inc.Adp of the SNFOrganization03/07/2024
Masonic Homes of CaliforniaAdp of the SNFOrganization10/12/2007
Morrison Management Specialists IncAdp of the SNFOrganization06/18/2021
Nepc, LLCAdp of the SNFOrganization05/09/2025
Annadurai, BalaAdp of the SNFIndividual09/29/2020
Casalou, AllanAdp of the SNFIndividual10/01/2008
Cross, CharlesAdp of the SNFIndividual10/15/2021
Cruz, CynthiaAdp of the SNFIndividual06/08/2020
Hunter, CarolAdp of the SNFIndividual06/01/2022
Quigley, TerryAdp of the SNFIndividual07/01/2023
Smith, ChristopherAdp of the SNFIndividual06/01/2021
Talaugon Arnibal, MariaAdp of the SNFIndividual08/16/2019

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 5 problems in this area, most recently on February 6, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on February 6, 2025: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on June 2, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  4. Can we see a resident room, a shower room and the dining room on this visit?Inspectors cited 2 problems in this area, most recently on February 6, 2025: "Make sure that a working call system is available in each resident's bathroom and bathing area."

Other nursing homes nearby

California contacts for a concern about a nursing home

These are the official offices in California. NursingHomeClear cannot take or act on complaints.

Common questions

What is Masonic Home's Medicare star rating?
CMS rates Masonic Home 4 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Masonic Home get at its last inspection?
6 health deficiencies at the standard inspection on February 6, 2025. The California average is 15.6.
Has Masonic Home been fined?
CMS lists no fines in the last three years.
Does Masonic Home accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Masonic Home?
CMS lists 41 owners and managers. Legal business name: MASONIC HOMES OF CALIFORNIA.

Sources

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