Home / California / Union City
Masonic Home
34400 Mission Blvd, Union City, CA 94587 · Alameda County · (510) 471-3434
125 certified beds, about 89 residents a day · Non profit - Corporation · Medicare and Medicaid since 2007
CMS Care Compare ratings, data as of September 1, 2026 · CCN 555843 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 6, 2025, inspectors cited 6 health deficiencies (the California average is 15.6, the national average 9.2).
None of its 17 health citations since August 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.38 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 0.90 of those hours.
27.8% of nursing staff left within the year CMS measured (California average 36.7%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.
June 2, 2026Complaint inspection · 2 citations
- E Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteCross Reference F610Based on interview and record review, the facility failed to provide a safe environment which was free from sexual abuse for Resident 1 when Resident 2 placed his hand under Resident 1's blouse. This had the potential to negatively impact Resident 1 emotionally and psychologically. During a review of the facility's policy and procedure (P&P) titled, SNF- Chapter 11- Resident Behavior & Facility Practices 001 Elder Abuse Prevention, Identification, Investigation & Reporting), the P&P indicated, Purpose: To establish an environment that is homelike as possible and creates a culture and environment that treat each resident with respect and dignity, uploading their self-worth and individuality. Each resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation. Definitions:. [...]
- D Respond appropriately to all alleged violations.
Inspectors wroteCross Reference F600Based on interview, record review, and facility policy and procedure (P&P) review, the facility failed to thoroughly investigate the sexual abuse allegation as per facility's P&P for Resident 1. Certified Nursing Assistant (CNA) 1 witnessed Resident 2 place his hand inside Resident 1's blouse. This had the potential to place other vulnerable residents at increased risk of abuse. During a review of the facility's policy and procedure (P&P) titled, (SNF-Chapter 11- Resident Behavior and Facility Practices 001 Elder Abuse Prevention, Identification, Investigation and Reporting, the P&P indicated, .Policy statement: .Residents must not be subjected to abuse by anyone, including, but not limited to, facility staff, other residents, consultants or volunteers, staff or other agencies serving the resident .F. Investigation.1. [...]
February 6, 2025Standard inspection · 6 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure storage of food under sanitary conditions when the following food items in the walk-in-refrigerator were not dated and labeled with received, open and use-by dates : One open package of hot dog Six opened containers of salad cream One bowl of peeled mandarin oranges Ice machine cover and surface areas were dusty; inside panel area with brownish, rusty discoloration, and dusty grayish discolored water tubing sleeves. These deficient practices had the potential to cause food borne illness.
- E Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on observation , interview and record review, the facility failed to ensure three of 71 sampled residents' call lights were within easy reach (Residents 3,59 and 64). This failure had the potential for the residents' inability to use the call light when in need of assistance.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview and record review, the facility failed to follow skin and wound care policy and procedure when Resident 69 's pressure ulcer dressing was not appropriately labeled with last change date and the treatment nurse's initials. This failure has the potential to result in missed monitoring and treatment, leading to delayed wound healing, increased wound size, and infections.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure safe medication storage practices when expired medications in an emergency drug kit (a collection of medications used to treat medical emergencies) were available for use. This failure had the potential to result in residents receiving expired and ineffective medications.
- D Dispose of garbage and refuse properly.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure garbage and refuse storage area was maintained in a sanitary condition when the dumpster's surrounding area was littered with trash and used gloves. This failure had the potential of harborage and feeding of pest.
- D Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on interview and record review, the facility failed to provide a safe, sanitary, and comfortable homelike environment when the hand sanitizer dispenser in one of ten resident bedrooms was non-operational for four consecutive days. This failure resulted in an unsanitary living condition and the potential for the spread of infection between residents, staff, and visitors.
August 28, 2024Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1), received treatment and care in accordance with professional standards of care when; Facility did not address Resident 1's continued weight loss and bilateral buttock redness on comprehensive care plan with appropriate interventions. Facility did not notify Resident 1's physician and representatives of continued weight loss. This failure had the potential to cause Resident 1 to not received appropriate care and services to meet care needs.
July 13, 2023Standard inspection · 3 citations
- F Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure to provide palatable food when food was served bland (lacking flavor). This failure had the potential to put residents to consume less food resulting in consumption of less calories and nutrients provided by the planned menu.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to store and prepare food in accordance with professional standards for safety when: 1. Dietary Staff 2 (DS2) scooped ice without gloves and touched the ice. 2. Multiple spices containers with residue on the lids stored on the kitchen shelves were unlabeled. 3. Multiple trays of uncooked meat and multiple pies placed in a speed rack, unlabeled and undated in refrigerator 1. 4. A tray of cooked meat with used by date of 7/8/23 was left in refrigerator 1. 5. Portable kitchen counter tops were dirty with food particles on the shelves. 6. Open deep fryer at the portable kitchen was dirty wit built up brown rustic looked like sticky residue particles surrounding it and on its the walls. 7. Dietary Staff 1 (DS1) did not change gloves and wash hands in between task during food preparation. [...]
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, and record review, the facility failed to prevent 13.51% medication error rate when there were five medication pass errors out of 37 medication pass observations. Resident 32's medications were crushed together without an order, including one medication that had enteric coating (EC - designed to pass through the stomach and dissolve in the small intestine, this will protect the stomach lining from irritation). This failure had a potential to affect Resident 32's health due to malabsorption of the medications.
August 2, 2019Standard inspection · 5 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow proper sanitation and food storage practices when: a. A fluffy, gray material was observed on the filters and filter covers of two ice machines; and b. A medication refrigerator temperature log was used for the Resident food refrigerator temperature log for Station #2. These deficient practices had the potential to result in foodborne.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on interview and record review, the facility failed to develop baseline care plans within the first 48 hours of admission which provided instructions for the provision of effective and person-centered care for four of 22 sampled residents (Residents 231, 77, 73 and 7) when: a. For Residents 231 and 77, there were no baseline care plans to address their pacemakers (devices to help control abnormal heart rhythms) htat included specific information about the pacemaker. For Residents 231 and 77, this deficient practice had the potential to result in unrecognized abnormal pacemaker function (include fainting, dizziness, palpitations, and slow or fast heart rate) and the delay of care. b. For Resident 73, there was no baseline care plan to address the administration of Lovenox (a medicine that thins the blood). [...]
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, the facility failed to develop and implement a comprehensive care plan for one of 22 (Resident 40) sampled residents when Resident 40 did not have a care plan to address him receiving Eliquis (a medication that thins the blood). For Resident 40, this deficient practice had the potential to result in delayed care for an unrecognized bleeding emergency.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, for one of 22 sampled residents (Resident 32), the facility failed to ensure supervision to prevent accidents when Resident 32's wander guard device (an alarm system for wandering or flight risk residents) was not in place. For Resident 32, this deficient practice had the potential to result in elopement from the facility.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review, the facility failed to observe infection control practices when Registered Nurse (RN 1) and Assistant Director of Nursing (ADON) handled Resident 63's oxygen tubing while wearing gloves and did not wash their hands after removing their gloves. This deficient practice had the potential to result in the spread of infection.
Fire safety inspections
19 fire safety citations on file: 4 on February 6, 2025, 8 on July 13, 2023, 7 on August 2, 2019.
Every fire safety citation19 citations
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure that testing and maintenance of electrical equipment is performed.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Meet other general requirements that are deficient.
- D Install emergency lighting that can last at least 1 1/2 hours.
- D Have properly installed hallway dispensers for alcohol-based hand rub.
- D Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Have properly installed electrical wiring and gas equipment.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Provide a written emergency evacuation plan.
- D Ensure proper usage of power strips and extension cords.
- D List the names and contact information of those in the facility.
- D Provide emergency officials' contact information.
- D Have properly located and lighted "Exit" signs.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Have properly installed electrical wiring and gas equipment.
- D Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- D Have proper medical gas storage and administration areas.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | California | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.38 | 4.52 | 3.86 |
| Registered nurses | 0.90 | 0.67 | 0.69 |
| All nursing staff on weekends | 4.09 | 4.09 | 3.42 |
| Nurse aides | 2.64 | ||
| Licensed practical nurses | 0.83 | ||
| Nursing staff turnover (share who left in a year) | 27.8% | 36.7% | 45.8% |
| Registered nurse turnover | 40.0% | 38.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.65 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.49 on weekdays and 4.09 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.77 in April to June 2025 to 4.38 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.38 | 0.90 | 4.49 | 4.09 | 0.0% | 0 of 90 | 89 |
| Oct to Dec 2025 | 4.59 | 0.98 | 4.72 | 4.25 | 0.0% | 0 of 92 | 89 |
| Jul to Sep 2025 | 4.94 | 0.99 | 5.07 | 4.61 | 0.0% | 0 of 92 | 79 |
| Apr to Jun 2025 | 4.77 | 1.02 | 4.83 | 4.62 | 0.0% | 0 of 91 | 76 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| California, Jan to Mar 2026 | 4.36 | 0.59 | 4.52 | 3.97 | 2.3% | 0.5% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | California | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 30.8 | 10.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 4.0 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.4 | 1.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 3.4 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 65.4 | 9.8 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.1 | 4.3 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 16.6 | 12.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 29.2 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 19.4 | 11.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.1 | 2.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 1.6 | 1.8 |
Owners and operators
Legal business name: MASONIC HOMES OF CALIFORNIA.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Masonic Homes of California | 5% or greater direct ownership interest | Organization | 100% | 10/12/2007 |
| Balbiani, Mario | Corporate director | Individual | 10/10/2021 | |
| Bear, Jeffery | Corporate director | Individual | 10/21/2018 | |
| Bezner, Brian | Corporate director | Individual | 10/10/2021 | |
| Chan, Garrett | Corporate director | Individual | 10/15/2023 | |
| Diaz, Roberto | Corporate director | Individual | 10/10/2021 | |
| Hatfield, Eric | Corporate director | Individual | 10/20/2019 | |
| Hopkins, Ronald | Corporate director | Individual | 10/27/2024 | |
| Maloyan, Ara | Corporate director | Individual | 10/10/2020 | |
| Mantucca, Sean | Corporate director | Individual | 10/28/2023 | |
| Morrison, Scott | Corporate director | Individual | 10/27/2024 | |
| Muldoon, Patrick | Corporate director | Individual | 10/10/2020 | |
| Parinas, Mark | Corporate director | Individual | 10/11/2020 | |
| Peare, Gary | Corporate director | Individual | 10/22/2022 | |
| Rick, Bruce | Corporate director | Individual | 10/10/2021 | |
| Smith, Christopher | Corporate director | Individual | 10/27/2024 | |
| Casalou, Allan | Corporate officer | Individual | 04/01/2008 | |
| Cross, Charles | Corporate officer | Individual | 10/10/2021 | |
| Hunter, Carol | Corporate officer | Individual | 06/06/2022 | |
| Quigley, Terry | Corporate officer | Individual | 07/01/2023 | |
| Interface Rehab, Inc. | Operational/managerial control | Organization | 03/07/2024 | |
| Masonic Homes of California | Operational/managerial control | Organization | 10/12/2007 | |
| Morrison Management Specialists Inc | Operational/managerial control | Organization | 06/18/2021 | |
| Annadurai, Bala | Operational/managerial control | Individual | 09/29/2020 | |
| Cross, Charles | Operational/managerial control | Individual | 10/15/2021 | |
| Cruz, Cynthia | Operational/managerial control | Individual | 06/08/2020 | |
| Hunter, Carol | Operational/managerial control | Individual | 06/01/2022 | |
| Quigley, Terry | Operational/managerial control | Individual | 07/01/2023 | |
| Talaugon Arnibal, Maria | Operational/managerial control | Individual | 08/16/2019 | |
| Interface Rehab, Inc. | Adp of the SNF | Organization | 03/07/2024 | |
| Masonic Homes of California | Adp of the SNF | Organization | 10/12/2007 | |
| Morrison Management Specialists Inc | Adp of the SNF | Organization | 06/18/2021 | |
| Nepc, LLC | Adp of the SNF | Organization | 05/09/2025 | |
| Annadurai, Bala | Adp of the SNF | Individual | 09/29/2020 | |
| Casalou, Allan | Adp of the SNF | Individual | 10/01/2008 | |
| Cross, Charles | Adp of the SNF | Individual | 10/15/2021 | |
| Cruz, Cynthia | Adp of the SNF | Individual | 06/08/2020 | |
| Hunter, Carol | Adp of the SNF | Individual | 06/01/2022 | |
| Quigley, Terry | Adp of the SNF | Individual | 07/01/2023 | |
| Smith, Christopher | Adp of the SNF | Individual | 06/01/2021 | |
| Talaugon Arnibal, Maria | Adp of the SNF | Individual | 08/16/2019 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 5 problems in this area, most recently on February 6, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on February 6, 2025: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on June 2, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- Can we see a resident room, a shower room and the dining room on this visit?Inspectors cited 2 problems in this area, most recently on February 6, 2025: "Make sure that a working call system is available in each resident's bathroom and bathing area."
Other nursing homes nearby
- Niles Canyon Post Acute Fremont, 3 mi · 5 of 5 stars · 16 citations
- Mission Valley Post Acute Fremont, 3.3 mi · 4 of 5 stars · 32 citations
- We Care Skilled Nursing - Fremont Fremont, 3.3 mi · 3 of 5 stars · 24 citations
- Country Drive Post Acute Fremont, 3.4 mi · 4 of 5 stars · 36 citations
- Crestwood Treatment Center Fremont, 3.4 mi · 5 of 5 stars · 11 citations
- Fremont Healthcare Center Fremont, 4 mi · 4 of 5 stars · 30 citations
- Eden Healthcare Center Hayward, 4.5 mi · 2 of 5 stars · 54 citations
- Emmanuel Post Acute Care - Hayward Hayward, 4.7 mi · 3 of 5 stars · 39 citations
California contacts for a concern about a nursing home
These are the official offices in California. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: California Department of Public Health, Center for Health Care Quality, Licensing and Certification Program, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: California Long-Term Care Ombudsman Program, 1-800-231-4024. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Cal Health Find, where California publishes its own records on licensed homes.
Common questions
- What is Masonic Home's Medicare star rating?
- CMS rates Masonic Home 4 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Masonic Home get at its last inspection?
- 6 health deficiencies at the standard inspection on February 6, 2025. The California average is 15.6.
- Has Masonic Home been fined?
- CMS lists no fines in the last three years.
- Does Masonic Home accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Masonic Home?
- CMS lists 41 owners and managers. Legal business name: MASONIC HOMES OF CALIFORNIA.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.