Home / California / Fremont
Crestwood Treatment Center
2171 Mowry Avenue, Fremont, CA 94538 · Alameda County · (510) 793-8383
88 certified beds, about 58 residents a day · For profit - Corporation · Medicaid since 1998
CMS Care Compare ratings, data as of September 1, 2026 · CCN 05A408 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 27, 2025, inspectors cited 4 health deficiencies (the California average is 15.6, the national average 9.2).
None of its 11 health citations since June 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 5.05 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 0.84 of those hours.
12.3% of nursing staff left within the year CMS measured (California average 36.7%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.
May 22, 2026Complaint inspection · 1 citation
- E Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, interview and record review, the facility failed to protect two of four sampled residents' (Resident 2 and 4) right to be free from physical abuse when:Resident 1 struck Resident 2 on the lip with closed fist in the television room. Resident 3 struck Resident 4 in the nasal area with closed hand in the television room. These failures resulted in Resident 2 sustaining skin tear to lower lip and Resident 4 abrasion on the bridge of nose. During a review of Resident 1's Annual Minimum Data Set (MDS- a federally mandated resident assessment and care guide tool), dated 4/29/25, the MDS indicated Resident 1 was admitted to the facility on [DATE]. MDS indicated Resident 1's Basic Interview of Mental status (BIMS, a scoring system used to determine the resident's cognitive status regarding attention, orientation, and ability to register and recall information. [...]
February 27, 2025Standard inspection · 4 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow proper food storage, sanitation, and food handling, when: 1. Kitchen pantry had two food items that were stored past their used-by dates; 2. Microwave was not cleaned routinely; 3. The lid of the ice machine was dirty; 4. Chopping boards had deep cuts and scratches. These failures had the potential to result in food contamination and resident foodborne illnesses.
- E Dispose of garbage and refuse properly.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the garbage dumpster bin located outside the facility grounds had lids that tightly closed. This failure had the potential to attract pests to the facility and lead to pest-related diseases for 58 residents out of a facility census of 58.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure three of 25 sampled residents (Resident 1, Resident 3, and Resident 12) received proper care in a manner to prevent the spread of infection during meal assistance. These failures to perform hand hygiene after each contact with Resident 1, Resident 3, and Resident 12, had the potential to result in transmission of pathogens (bacteria, virus, or other microorganisms capable of causing infection or disease) from one resident to the next and cause infection or disease.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure open date/ use-by date was added to the insulin pen (a device which contains long-acting insulin used to help manage blood sugar levels in residents with high blood sugar levels) after it was removed from the refrigerator for administration to one of 16 sampled residents (Resident 35). This failure placed Resident 35 at risk for receiving the insulin beyond the use by date with the potential to result in unsafe and ineffective administration of the medication.
April 13, 2023Standard inspection · 4 citations
- F Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on interview and record review, the facility failed to ensure 56 of 56 sampled residents received a Medication Regimen Review (MRR, a pharmacist review of resident's medications to ensure safe and appropriate medications were prescribed by physician) for two months. This failure placed the facility's 56 residents at risk of side effects from psychoactive medications (medications used in the treatment psychiatric disorders and require monitoring for side effects), insulin (medication to treat high blood sugar and require monitoring to maintain normal blood sugar) and anti-coagulation medications (medications that prevent blood clots and require monitoring for excessive bleeding).
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and record review, the facility infection prevention plan did not include a system or process to monitor for bacteria in the facility water system. The facility failed to develop or implement policies or procedures to ensure the facility water system was free of bacterial contamination including Legionella (the bacterium which flourishes in stagnant water and air conditioning and central heating systems and can cause disease). This failure had the potential to result in illness or death for residents exposed to contaminated water from ingestion or airborne exposure from ventilation systems.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow proper sanitation, food handling, and food storage practices when: 1. Kitchen Pantry had multiple food items that were stored past its used-by dates. 2. Reach-in Refrigerator 1 had four trays of prepared jelly in cups that were not labeled and dated. 3. Walk-in Refrigerator had: - two boxes of iceberg lettuce that were discolored, wilted, and did not have received-by or used-by dates. - half a bag of breadsticks was hard, dry, and without a date or label. 4. Microwave was not cleaned routinely. 5. Chest freezer had ice build-up around the wall and freezer rim and did not have a thermometer or a temperature log monitoring system. These failures had the potential to result in food contamination and resident foodborne illnesses.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to maintain complete and accurate clinical records for two of two sampled residents (Resident 52 and Resident 44) when Licensed Vocational Nurse 1 (LVN 1) did not complete the 72-hour Neurological Check (a simple assessment tool used to check a person's level of consciousness [LOC], pupil reaction, speech, hand grasp, movement, and vital signs) on 4/11/23. This failure had the potential to result in inaccurate assessments of Resident 52 and Resident 44 and delay in the provision of resident care needs.
June 13, 2019Standard inspection · 2 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow proper sanitation and food storage when the following were noted: 1. Two dietary staff did not have their hair fully covered; 2. In refrigerator #2, a tray of raw eggs were placed on top of prepared snacks, and a container labeled menudo had an use-by-date of 6/8/19; and, 3. There were two packages of mousse mix and one packet of whipped topping with expiration dates of 12/2018 in the dried storage area of the kitchen. These deficient practices had the potential to cause food-borne illnesses to residents receiving their meals in the kitchen of facility.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview and record review, for one of three sampled residents (Resident 59), the facility failed to ensure Resident 59 received treatment and services when Resident 59's eyes developed thick, purulent, sticky yellow drainage without assessment and initiation of treatment. This failure resulted in the delay of treatment and had the potential to result in complications.
Fire safety inspections
14 fire safety citations on file: 6 on February 27, 2025, 4 on April 13, 2023, 4 on June 13, 2019.
Every fire safety citation14 citations
- F Have generator or other power source capable of supplying service within 10 seconds.
- D Use approved construction type or materials.
- D Have properly located and lighted "Exit" signs.
- D Provide properly protected cooking facilities.
- D Provide a written emergency evacuation plan.
- C Install an approved automatic sprinkler system.
- D Conduct testing and exercise requirements.
- D Install a fire alarm system that can be heard throughout the facility.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Meet requirements for the use of electrical equipment.
- D Implement emergency and standby power systems.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Install corridor and hallway doors that block smoke.
- D Have generator or other power source capable of supplying service within 10 seconds.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | California | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.05 | 4.52 | 3.86 |
| Registered nurses | 0.84 | 0.67 | 0.69 |
| All nursing staff on weekends | 4.33 | 4.09 | 3.42 |
| Nurse aides | 3.52 | ||
| Licensed practical nurses | 0.69 | ||
| Nursing staff turnover (share who left in a year) | 12.3% | 36.7% | 45.8% |
| Registered nurse turnover | 11.1% | 38.1% | 42.9% |
| Administrators who left | not reported |
CMS expects 2.76 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.34 on weekdays and 4.33 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.02 in April to June 2025 to 5.05 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.05 | 0.84 | 5.34 | 4.33 | 0.0% | 0 of 90 | 58 |
| Oct to Dec 2025 | 5.11 | 0.78 | 5.38 | 4.45 | 0.0% | 0 of 92 | 59 |
| Jul to Sep 2025 | 5.36 | 0.80 | 5.69 | 4.53 | 0.0% | 0 of 92 | 58 |
| Apr to Jun 2025 | 5.02 | 0.65 | 5.29 | 4.35 | 0.0% | 0 of 91 | 58 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| California, Jan to Mar 2026 | 4.36 | 0.59 | 4.52 | 3.97 | 2.3% | 0.5% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
Official wage estimates for California
| Job | Median | Middle half | Employed |
|---|---|---|---|
| California, all employers | |||
| CNAs (nursing assistants) | $22.90 | $22.04 to $26.35 | 110,060 |
| LPNs and LVNs | $38.34 | $35.98 to $45.06 | 82,850 |
| Registered nurses | $67.44 | $58.87 to $83.25 | 338,940 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | California | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.5 | 10.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.9 | 1.6 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 6.0 | 9.8 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.8 | 4.3 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 86.0 | 12.0 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.9 | 2.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.6 | 1.8 |
Short-term rehab results
For a stay to recover after a hospital visit, these are the results CMS publishes for Crestwood Treatment Center's Medicare short-stay residents. How to read these, and what Medicare pays for.
CMS reports none of these results for this home: This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Owners and operators
Legal business name: Legal Business Name Not Available.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Ownership data not available |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on February 27, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on February 27, 2025: "Provide and implement an infection prevention and control program."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on February 27, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on May 22, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
Other nursing homes nearby
- Country Drive Post Acute Fremont, 0 mi · 4 of 5 stars · 36 citations
- We Care Skilled Nursing - Fremont Fremont, 0.1 mi · 3 of 5 stars · 24 citations
- Mission Valley Post Acute Fremont, 0.2 mi · 4 of 5 stars · 32 citations
- Fremont Healthcare Center Fremont, 1 mi · 4 of 5 stars · 30 citations
- Niles Canyon Post Acute Fremont, 1.1 mi · 5 of 5 stars · 16 citations
- Crestwood Manor - Fremont Fremont, 1.4 mi · 5 of 5 stars · 17 citations
- Masonic Home Union City, 3.4 mi · 4 of 5 stars · 17 citations
- Eden Healthcare Center Hayward, 7.6 mi · 2 of 5 stars · 54 citations
Assisted living in Fremont
Licensed assisted living homes in the same town or within 5 miles, each with its California inspection record.
- Fremont Rtrmt Com-Happy Lvng by Cogir/Cogir Fremon Fremont, 0.3 mi · licensed for 40 · 16 state visits
- Fremont Village Fremont, 0.4 mi · licensed for 120 · 21 state visits
- Carlton Plaza of Fremont Fremont, 0.7 mi · licensed for 128 · 29 state visits
- Aegis Assisted Living of Fremont Fremont, 0.7 mi · licensed for 110 · 50 state visits
- Brookdale North Fremont Fremont, 0.7 mi · licensed for 40 · 15 state visits
California contacts for a concern about a nursing home
These are the official offices in California. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: California Department of Public Health, Center for Health Care Quality, Licensing and Certification Program, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: California Long-Term Care Ombudsman Program, 1-800-231-4024. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Cal Health Find, where California publishes its own records on licensed homes.
Common questions
- What is Crestwood Treatment Center's Medicare star rating?
- CMS rates Crestwood Treatment Center 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Crestwood Treatment Center get at its last inspection?
- 4 health deficiencies at the standard inspection on February 27, 2025. The California average is 15.6.
- Has Crestwood Treatment Center been fined?
- CMS lists no fines in the last three years.
- Does Crestwood Treatment Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Crestwood Treatment Center?
- CMS lists 1 owner or manager. Legal business name: Legal Business Name Not Available.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.