Medilodge of Holland
1221 East 16th, Holland, MI 49423 · Ottawa County · (616) 396-7095
77 certified beds, about 74 residents a day · For profit - Corporation · Medicare and Medicaid since 2008
CMS Care Compare ratings, data as of September 1, 2026 · CCN 235638 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 8, 2026, inspectors cited 6 health deficiencies (the Michigan average is 9.9, the national average 9.2).
None of its 13 health citations since June 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.86 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.80 of those hours.
47.7% of nursing staff left within the year CMS measured (Michigan average 44.1%).
CMS links it to Medilodge, an affiliated group of 53 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.
July 8, 2026Standard inspection, Complaint inspection · 6 citations
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteThis citation pertains to intake #2994162 & 2999360. Based on interview and record review, the facility failed to maintain comfortable sound levels, ensure resident personal property was kept safe from loss, and provide person-centered care for 3 residents (Resident #87, #19, and Confidential Resident C) and residents involved in Resident Council, reviewed for homelike environment. This deficient practice has the potential to affect all 75 residents residing in the facility.
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteThis citation pertains to intake #2994162 & 2999360. Based on observation, interview, and record review, the facility: 1.) failed to ensure medications were administered and laboratory testing was completed in accordance with physician orders for 3 residents (Resident #4, #17, and #54), and 2.) failed to observe the consumption of medication for 1 resident (Resident #70), out of 18 residents reviewed for nursing professional standards of practice.
- E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation and interview, the facility failed to maintain general cleanliness and repair of facility. This resulted in an increased potential for contamination and a possible decrease in satisfaction of living for residents. Findings Include: On 07/07/2026 at 9:30AM, observed in the 300-hallway shower room, black mildew-like growth, on the caulk (six to eight inches in length) on either side of the corner of the shower at the bottom juncture of the floor and wall. The wall covering directly beneath the shower head was bulging out from the wall, the wall surface below the covering felt solid. Housekeeping Director (HD) H stated that housekeeping had submitted a work order for the caulk to be replaced. Senior Maintenance Director (SMD) J stated they were aware of work order for the caulking in the shower room. [...]
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview and record review, the facility failed to ensure that the resident's current advance directive was accurately reflected in the medical record for 1 of 3 residents (Resident #88) reviewed for the implementation of advance directives.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, and record review, the facility failed to 1.) implement the facility policy for the prevention and treatment of pressure injuries, and 2.) ensure skin integrity/pressure injury assessments were comprehensive and complete for 1 of 3 residents (Resident #88), reviewed for pressure injury prevention and treatment.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview and record review, the facility failed to accurately document the administration of narcotics for 3 of 3 residents (Resident #29, Resident #39, and Resident #65) reviewed for narcotic reconciliation.
December 30, 2025Complaint inspection · 4 citations
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteThis citation pertains to intake #2664534Based on interview and record review, the facility failed to ensure medications were available and given within physician ordered parameters for two of three resident's (Resident 100 and Resident 109) reviewed for professional standards.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteThis citation pertains to intake # 2664534Based on observation, interview, and record review, the facility failed to secure prescription medications in two of four treatment carts and one of four medication carts, and for three of four residents (Resident R100, Resident R109, Resident 108) reviewed for medication storage.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow infection control practices for enhanced barrier precautions and medication administration for four of six residents (Resident #100, Resident #104, Resident #105, and Resident #106) reviewed for infection control.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure call lights were within reach of residents for one of three residents (Resident#107) reviewed for call light placement.
May 8, 2025Standard inspection · 2 citations
- F Provide and implement an infection prevention and control program.
Inspectors wroteThis citation has two deficient practice statements. DPS A Based on observation, interview, and record review, the facility failed to follow standards of practice when caring for peripherally inserted central catheter (PICC) lines for two of two resident's (Resident #230 and Resident #224) reviewed.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to position two of two resident's (Resident #37 and Resident #49) in a manner to reduce the likelihood of choking or aspirating.
June 5, 2024Standard inspection · 1 citation
- C Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review, the facility failed to have an active plan for reducing the risk of Legionella and other opportunistic pathogens of premise plumbing.
Fire safety inspections
10 fire safety citations on file: 6 on July 8, 2026, 4 on May 8, 2025.
Every fire safety citation10 citations
- F Have simulated fire drills held at unexpected times.
- E Provide properly protected cooking facilities.
- E Install corridor and hallway doors that block smoke.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Ensure proper usage of power strips and extension cords.
- E Have proper medical gas storage and administration areas.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- E Have properly installed electrical wiring and gas equipment.
- E Have proper medical gas storage and administration areas.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Michigan | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.86 | 3.99 | 3.86 |
| Registered nurses | 0.80 | 0.78 | 0.69 |
| All nursing staff on weekends | 3.32 | 3.50 | 3.42 |
| Nurse aides | 2.26 | ||
| Licensed practical nurses | 0.79 | ||
| Nursing staff turnover (share who left in a year) | 47.7% | 44.1% | 45.8% |
| Registered nurse turnover | 43.8% | 39.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.64 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.07 on weekdays and 3.32 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.08 in April to June 2025 to 3.86 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.86 | 0.80 | 4.07 | 3.32 | 0.0% | 0 of 90 | 74 |
| Oct to Dec 2025 | 3.91 | 0.81 | 4.20 | 3.16 | 0.0% | 0 of 92 | 73 |
| Jul to Sep 2025 | 3.94 | 0.78 | 4.21 | 3.26 | 0.0% | 0 of 92 | 73 |
| Apr to Jun 2025 | 4.08 | 0.80 | 4.38 | 3.34 | 0.0% | 0 of 91 | 73 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Michigan, Jan to Mar 2026 | 3.95 | 0.70 | 4.14 | 3.45 | 3.3% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Michigan | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 6.3 | 10.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.0 | 3.0 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.3 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 9.1 | 12.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.5 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 20.6 | 14.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 38.7 | 24.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 12.1 | 11.7 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 1.6 | 1.8 |
Owners and operators
Legal business name: HOLLAND OPCO LLC. CMS links this home to Medilodge, a group of 53 nursing homes averaging 3.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Ark Opco Group, LLC | 5% or greater direct ownership interest | Organization | 100% | 07/01/2015 |
| B&y Healthcare S Corp | 5% or greater indirect ownership interest | Organization | 07/01/2015 | |
| B&y Trust | 5% or greater indirect ownership interest | Organization | 07/01/2015 | |
| Cody Healthcare S Corp | 5% or greater indirect ownership interest | Organization | 07/01/2015 | |
| Craig Flashner 2007 Trust | 5% or greater indirect ownership interest | Organization | 07/01/2015 | |
| Norcross, Robert | Contracted managing employee | Individual | 07/01/2015 | |
| Rogers, Stacey | Contracted managing employee | Individual | 07/01/2015 | |
| Kirk, Kristine | W-2 managing employee | Individual | 09/02/2016 | |
| Flashner, Craig | Corporate director | Individual | 07/02/2015 | |
| Perlstein, Yitzchok | Corporate director | Individual | 07/02/2015 | |
| Noble Healthcare Management, LLC | Operational/managerial control | Organization | 07/01/2015 | |
| Prestige Administrative Services, LLC | Operational/managerial control | Organization | 01/01/2016 | |
| Flashner, Craig | Operational/managerial control | Individual | 07/02/2015 | |
| Perlstein, Yitzchok | Operational/managerial control | Individual | 07/02/2015 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on July 8, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on December 30, 2025: "Provide and implement an infection prevention and control program."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on July 8, 2026: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on July 8, 2026: "Ensure services provided by the nursing facility meet professional standards of quality."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.32 hours per resident per day, below the Michigan average of 3.50.
Other nursing homes nearby
- The Inn at Freedom Village Holland, 2.3 mi · 5 of 5 stars · 8 citations
- Heritage Nursing and Rehabilitation Community Zeeland, 3 mi · 4 of 5 stars · 16 citations
- Medilodge of Zeeland Zeeland, 3 mi · 3 of 5 stars · 34 citations
- Resthaven Care Center Holland, 3.6 mi · 3 of 5 stars · 30 citations
- The Oaks at Jamestown Hudsonville, 10.8 mi · 5 of 5 stars · 0 citations
- The Laurels of Hudsonville Hudsonville, 11.1 mi · 1 of 5 stars · 37 citations
- The Orchards at Douglas Cove Douglas, 12.7 mi · 2 of 5 stars · 29 citations
- Allendale Nursing and Rehabilitation Community Allendale, 14.9 mi · 2 of 5 stars · 34 citations
Michigan contacts for a concern about a nursing home
These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Michigan Department of Licensing and Regulatory Affairs, Bureau of Survey and Certification, Long Term Care Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Michigan Long Term Care Ombudsman Program, 1-866-485-9393. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: LARA State Licensing Search, where Michigan publishes its own records on licensed homes.
Common questions
- What is Medilodge of Holland's Medicare star rating?
- CMS rates Medilodge of Holland 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Medilodge of Holland get at its last inspection?
- 6 health deficiencies at the standard inspection on July 8, 2026. The Michigan average is 9.9.
- Has Medilodge of Holland been fined?
- CMS lists no fines in the last three years.
- Does Medilodge of Holland accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Medilodge of Holland?
- CMS lists 14 owners and managers, and links the home to Medilodge. Legal business name: HOLLAND OPCO LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.