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Medilodge of Holland

1221 East 16th, Holland, MI 49423 · Ottawa County · (616) 396-7095

77 certified beds, about 74 residents a day · For profit - Corporation · Medicare and Medicaid since 2008

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 235638 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 8, 2026, inspectors cited 6 health deficiencies (the Michigan average is 9.9, the national average 9.2).

None of its 13 health citations since June 2024 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.86 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.80 of those hours.

47.7% of nursing staff left within the year CMS measured (Michigan average 44.1%).

CMS links it to Medilodge, an affiliated group of 53 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
5D
6E
1F
Potential for minimal harm
0A
0B
1C
July 8, 2026Standard inspection, Complaint inspection · 6 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 31, 2026
    Inspectors wroteThis citation pertains to intake #2994162 & 2999360. Based on interview and record review, the facility failed to maintain comfortable sound levels, ensure resident personal property was kept safe from loss, and provide person-centered care for 3 residents (Resident #87, #19, and Confidential Resident C) and residents involved in Resident Council, reviewed for homelike environment. This deficient practice has the potential to affect all 75 residents residing in the facility.
  2. E
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 31, 2026
    Inspectors wroteThis citation pertains to intake #2994162 & 2999360. Based on observation, interview, and record review, the facility: 1.) failed to ensure medications were administered and laboratory testing was completed in accordance with physician orders for 3 residents (Resident #4, #17, and #54), and 2.) failed to observe the consumption of medication for 1 resident (Resident #70), out of 18 residents reviewed for nursing professional standards of practice.
  3. E
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 31, 2026
    Inspectors wroteBased on observation and interview, the facility failed to maintain general cleanliness and repair of facility. This resulted in an increased potential for contamination and a possible decrease in satisfaction of living for residents. Findings Include: On 07/07/2026 at 9:30AM, observed in the 300-hallway shower room, black mildew-like growth, on the caulk (six to eight inches in length) on either side of the corner of the shower at the bottom juncture of the floor and wall. The wall covering directly beneath the shower head was bulging out from the wall, the wall surface below the covering felt solid. Housekeeping Director (HD) H stated that housekeeping had submitted a work order for the caulk to be replaced. Senior Maintenance Director (SMD) J stated they were aware of work order for the caulking in the shower room. [...]
  4. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 31, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure that the resident's current advance directive was accurately reflected in the medical record for 1 of 3 residents (Resident #88) reviewed for the implementation of advance directives.
  5. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 31, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to 1.) implement the facility policy for the prevention and treatment of pressure injuries, and 2.) ensure skin integrity/pressure injury assessments were comprehensive and complete for 1 of 3 residents (Resident #88), reviewed for pressure injury prevention and treatment.
  6. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 31, 2026
    Inspectors wroteBased on interview and record review, the facility failed to accurately document the administration of narcotics for 3 of 3 residents (Resident #29, Resident #39, and Resident #65) reviewed for narcotic reconciliation.
December 30, 2025Complaint inspection · 4 citations
  1. E
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 21, 2026
    Inspectors wroteThis citation pertains to intake #2664534Based on interview and record review, the facility failed to ensure medications were available and given within physician ordered parameters for two of three resident's (Resident 100 and Resident 109) reviewed for professional standards.
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 21, 2026
    Inspectors wroteThis citation pertains to intake # 2664534Based on observation, interview, and record review, the facility failed to secure prescription medications in two of four treatment carts and one of four medication carts, and for three of four residents (Resident R100, Resident R109, Resident 108) reviewed for medication storage.
  3. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 21, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to follow infection control practices for enhanced barrier precautions and medication administration for four of six residents (Resident #100, Resident #104, Resident #105, and Resident #106) reviewed for infection control.
  4. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 21, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure call lights were within reach of residents for one of three residents (Resident#107) reviewed for call light placement.
May 8, 2025Standard inspection · 2 citations
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 28, 2025
    Inspectors wroteThis citation has two deficient practice statements. DPS A Based on observation, interview, and record review, the facility failed to follow standards of practice when caring for peripherally inserted central catheter (PICC) lines for two of two resident's (Resident #230 and Resident #224) reviewed.
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 28, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to position two of two resident's (Resident #37 and Resident #49) in a manner to reduce the likelihood of choking or aspirating.
June 5, 2024Standard inspection · 1 citation
  1. C
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for minimal harm, widespread · deficient, provider has June 14, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to have an active plan for reducing the risk of Legionella and other opportunistic pathogens of premise plumbing.

Fire safety inspections

10 fire safety citations on file: 6 on July 8, 2026, 4 on May 8, 2025.

Every fire safety citation10 citations
  1. F
    Have simulated fire drills held at unexpected times.
    K 712 · July 8, 2026 · Corrected (the home has a date of correction)
  2. E
    Provide properly protected cooking facilities.
    K 324 · July 8, 2026 · Corrected (the home has a date of correction)
  3. E
    Install corridor and hallway doors that block smoke.
    K 363 · July 8, 2026 · Corrected (the home has a date of correction)
  4. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · July 8, 2026 · Corrected (the home has a date of correction)
  5. E
    Ensure proper usage of power strips and extension cords.
    K 920 · July 8, 2026 · Corrected (the home has a date of correction)
  6. E
    Have proper medical gas storage and administration areas.
    K 923 · July 8, 2026 · Corrected (the home has a date of correction)
  7. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · May 8, 2025 · Corrected (the home has a date of correction)
  8. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · May 8, 2025 · Corrected (the home has a date of correction)
  9. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · May 8, 2025 · Corrected (the home has a date of correction)
  10. E
    Have proper medical gas storage and administration areas.
    K 923 · May 8, 2025 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMichiganUnited States
All nursing staff (RN, LPN and aides)3.863.993.86
Registered nurses0.800.780.69
All nursing staff on weekends3.323.503.42
Nurse aides2.26
Licensed practical nurses0.79
Nursing staff turnover (share who left in a year)47.7%44.1%45.8%
Registered nurse turnover43.8%39.2%42.9%
Administrators who left0

CMS expects 3.64 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.07 on weekdays and 3.32 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.08 in April to June 2025 to 3.86 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.860.804.073.32 0.0%0 of 9074
Oct to Dec 20253.910.814.203.16 0.0%0 of 9273
Jul to Sep 20253.940.784.213.26 0.0%0 of 9273
Apr to Jun 20254.080.804.383.34 0.0%0 of 9173
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Michigan, Jan to Mar 20263.950.704.143.453.3%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMichiganUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
6.310.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.03.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.31.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
9.112.014.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.55.14.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
20.614.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
38.724.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
12.111.712.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.91.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.81.61.8

Owners and operators

Legal business name: HOLLAND OPCO LLC. CMS links this home to Medilodge, a group of 53 nursing homes averaging 3.1 stars overall.

NameRoleTypeShareSince
Ark Opco Group, LLC5% or greater direct ownership interestOrganization100%07/01/2015
B&y Healthcare S Corp5% or greater indirect ownership interestOrganization07/01/2015
B&y Trust5% or greater indirect ownership interestOrganization07/01/2015
Cody Healthcare S Corp5% or greater indirect ownership interestOrganization07/01/2015
Craig Flashner 2007 Trust5% or greater indirect ownership interestOrganization07/01/2015
Norcross, RobertContracted managing employeeIndividual07/01/2015
Rogers, StaceyContracted managing employeeIndividual07/01/2015
Kirk, KristineW-2 managing employeeIndividual09/02/2016
Flashner, CraigCorporate directorIndividual07/02/2015
Perlstein, YitzchokCorporate directorIndividual07/02/2015
Noble Healthcare Management, LLCOperational/managerial controlOrganization07/01/2015
Prestige Administrative Services, LLCOperational/managerial controlOrganization01/01/2016
Flashner, CraigOperational/managerial controlIndividual07/02/2015
Perlstein, YitzchokOperational/managerial controlIndividual07/02/2015

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on July 8, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
  2. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on December 30, 2025: "Provide and implement an infection prevention and control program."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on July 8, 2026: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on July 8, 2026: "Ensure services provided by the nursing facility meet professional standards of quality."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.32 hours per resident per day, below the Michigan average of 3.50.

Other nursing homes nearby

Michigan contacts for a concern about a nursing home

These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.

Common questions

What is Medilodge of Holland's Medicare star rating?
CMS rates Medilodge of Holland 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Medilodge of Holland get at its last inspection?
6 health deficiencies at the standard inspection on July 8, 2026. The Michigan average is 9.9.
Has Medilodge of Holland been fined?
CMS lists no fines in the last three years.
Does Medilodge of Holland accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Medilodge of Holland?
CMS lists 14 owners and managers, and links the home to Medilodge. Legal business name: HOLLAND OPCO LLC.

Sources

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