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The Inn at Freedom Village

145 Columbia Avenue, Holland, MI 49423 · Ottawa County · (616) 820-7600

39 certified beds, about 26 residents a day · For profit - Corporation · Medicare since 1994

CMS high performing icon Part of a continuing care retirement community Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
5 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 235548 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 3, 2026, inspectors cited 1 health deficiency (the Michigan average is 9.9, the national average 9.2).

None of its 8 health citations since February 2024 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 5.77 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 1.51 of those hours.

40.4% of nursing staff left within the year CMS measured (Michigan average 44.1%).

CMS links it to Healthpeak Properties, Inc., an affiliated group of 15 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
5D
0E
3F
Potential for minimal harm
0A
0B
0C
March 3, 2026Standard inspection · 1 citation
  1. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 24, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure medications were administered and assessments were completed in accordance with physician orders for 3 of 12 residents (Resident #11, #47, and #48), reviewed for nursing professional standards of practice.
January 30, 2025Standard inspection · 3 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 18, 2025
    Inspectors wroteBased on observation, interview, and record review, the failed to maintain the kitchen/facilities equipment and fixtures in proper working order potentially affecting all residents that receive food from the kitchen.
  2. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 7, 2025
    Inspectors wroteBased on interview and record review, the facility failed to document vital signs before witholding a medication with parameters ordered for 1 resident (Resident #83) out of 12 residents reviewed for professional standards.
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 7, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to implement its Hot Liquid Protocol for one resident (Resident #85) at risk for injury from hot liquids, out of 2 residents reviewed for accidents.
February 21, 2024Standard inspection · 4 citations
  1. F
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    F838 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 1, 2024
    Inspectors wroteBased on interview and record review, the facility failed to perform a facility-wide assessment to identify and determine the necessary resources to provide competent care for its residents, resulting in inadequate knowledge of the facility population and inadequate resources to care for residents and unmet care needs potentially affecting all 19 residents of the facility.
  2. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 1, 2024
    Inspectors wroteBased on interview and record review, the facility failed to implement an effective and current system of surveillance of staff and resident illnesses to identify possible communicable diseases and infections to prevent the spread of an illness/outbreak, resulting in the potential for an outbreak to go undetected.
  3. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 1, 2024
    Inspectors wroteBased on interview and record review, the facility failed follow professional standards of nursing practice for medication administration for 1 resident (Resident #226) out of 8 residents reviewed, resulting in a medication error (incorrect dose of medication administered).
  4. D
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 1, 2024
    Inspectors wroteResident #10 (R10) Review of an admission Record reflected R10 admitted to the facility on [DATE] with diagnoses that included a muscle weakness and gastro-esophageal reflux disease without esophagitis (GERD). Review of an annual Minimum Data Set (MDS) assessment dated [DATE] reflected R10 was cognitively intact as evidenced by a Brief Interview for Mental Status (BIMS) score of 15/15. During an interview on 2/20/24 at 11:00 AM, R10 reported that she took her meals in her room and the hot food selections were not very warm. R10 also reported that the meat selections were not very tender and she would often order chicken rather than beef or pork because of this. [...]

Fire safety inspections

4 fire safety citations on file: 2 on March 3, 2026, 2 on January 30, 2025.

Every fire safety citation4 citations
  1. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · March 3, 2026 · Corrected (the home has a date of correction)
  2. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 3, 2026 · Corrected (the home has a date of correction)
  3. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · January 30, 2025 · Corrected (the home has a date of correction)
  4. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · January 30, 2025 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMichiganUnited States
All nursing staff (RN, LPN and aides)5.773.993.86
Registered nurses1.510.780.69
All nursing staff on weekends5.103.503.42
Nurse aides3.08
Licensed practical nurses1.17
Nursing staff turnover (share who left in a year)40.4%44.1%45.8%
Registered nurse turnover25.0%39.2%42.9%
Administrators who left0

CMS expects 3.75 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.03 on weekdays and 5.10 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.94 in April to June 2025 to 5.77 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.771.516.035.10 0.0%0 of 9026
Oct to Dec 20255.671.605.954.94 0.0%0 of 9227
Jul to Sep 20255.831.546.105.16 0.0%0 of 9226
Apr to Jun 20255.941.746.225.24 0.0%0 of 9125
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Michigan, Jan to Mar 20263.950.704.143.453.3%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Michigan

JobMedianMiddle halfEmployed
Michigan, all employers
CNAs (nursing assistants)$19.03$18.35 to $21.5943,290
LPNs and LVNs$31.47$29.83 to $35.5210,880
Registered nurses$45.34$39.46 to $49.74104,950
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For The Inn at Freedom Village. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMichiganUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
4.510.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.03.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.11.11.6
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.95.14.6
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
21.024.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
12.211.712.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for The Inn at Freedom Village's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (55.6% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

55.6% this home

No different from the national rate

US median of homes 51.5% · Michigan: 89 better, 22 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 107 eligible stays.

Potentially preventable readmissions

10.9% this home

No different from the national rate

US median of homes 10.7% · Michigan: 0 better, 9 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 99 eligible stays.

Infections that led to a hospital stay

5.8% this home

No different from the national rate

US median of homes 7.1% · Michigan: 1 better, 1 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 80 eligible stays.

Self-care and mobility at discharge

58.1% this home

Median of homes: Michigan57.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 43 residents counted.

Falls with major injury

0.0% this home

Median of homes: Michigan0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 51 residents counted.

New or worsened pressure ulcers

2.1% this home

Median of homes: Michigan1.3% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 51 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Michigan99.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 25 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: CCRC OPCO - HOLLAND LLC. CMS links this home to Healthpeak Properties, Inc., a group of 15 nursing homes averaging 3.6 stars overall.

NameRoleTypeShareSince
CCRC Opco Ventures LLCDirect ownership interestOrganization08/29/2014
CCRC Propco - Holland LLCIndirect ownership interestOrganization03/19/2026
Hcp Ma3 Gp Holding, LLCIndirect ownership interestOrganization03/19/2026
Hcp Ma3, LPIndirect ownership interestOrganization03/19/2026
Hcp Partners LPIndirect ownership interestOrganization03/19/2026
Hcp S-H 2014 Member LLCIndirect ownership interestOrganization03/19/2026
Hcp Ventures II Partner LLCIndirect ownership interestOrganization03/19/2026
Hcp Ventures II Trs LLCIndirect ownership interestOrganization03/19/2026
Hcp/Ls 2011 Reit, LLCIndirect ownership interestOrganization03/19/2026
Healthpeak Op LLCIndirect ownership interestOrganization02/10/2023
Healthpeak Properties IncIndirect ownership interestOrganization02/01/2020
Janus Living Op LLCIndirect ownership interestOrganization03/19/2026
Janus Living Trs LLCIndirect ownership interestOrganization03/19/2026
Janus Living, Inc.Indirect ownership interestOrganization03/19/2026
Janus Member, LLCIndirect ownership interestOrganization03/19/2026
Ocean Acquisition I LLCIndirect ownership interestOrganization03/19/2026
State Street CorporationIndirect ownership interestOrganization03/19/2026
Vanguard Group IncIndirect ownership interestOrganization03/19/2026
Cheng, PatrickManaging control - governing bodyIndividual01/01/2022
Morse, BrittneyCorporate officerIndividual11/01/2021
Life Care Services LLCOperational/managerial controlOrganization02/01/2020
Boettcher, IrisOperational/managerial controlIndividual01/01/2025
Hitchcock, AlexisOperational/managerial controlIndividual05/04/2026
Morse, BrittneyOperational/managerial controlIndividual11/01/2021
Hcp Ma3, LPLimited partnership interestOrganization03/19/2026
Hcp Partners LPLimited partnership interestOrganization03/19/2026
Blackrock IncAdp of the SNFOrganization03/19/2026
CCRC Propco - Holland LLCAdp of the SNFOrganization02/01/2020
CCRC Propco Ventures, LLCAdp of the SNFOrganization03/19/2026
Hcp Ma3, LPAdp of the SNFOrganization03/19/2026
Hcp Partners LPAdp of the SNFOrganization03/19/2026
Hcp S-H 2014 Member LLCAdp of the SNFOrganization03/19/2026
Hcp Ventures II Partner LLCAdp of the SNFOrganization03/19/2026
Hcp/Ls 2011 Reit, LLCAdp of the SNFOrganization03/19/2026
Healthpeak Op LLCAdp of the SNFOrganization03/19/2026
Healthpeak Properties IncAdp of the SNFOrganization03/19/2026
Janus Living Op LLCAdp of the SNFOrganization03/19/2026
Janus Living, Inc.Adp of the SNFOrganization03/19/2026
Janus Member, LLCAdp of the SNFOrganization03/19/2026
Life Care Services LLCAdp of the SNFOrganization05/27/2025
Ocean Acquisition I LLCAdp of the SNFOrganization03/19/2026
State Street CorporationAdp of the SNFOrganization03/19/2026
Boettcher, IrisAdp of the SNFIndividual04/10/2025
Morse, BrittneyAdp of the SNFIndividual05/02/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on March 3, 2026: "Ensure services provided by the nursing facility meet professional standards of quality."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on January 30, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on January 30, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  4. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 1 problem in this area, most recently on February 21, 2024: "Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies."

Other nursing homes nearby

Michigan contacts for a concern about a nursing home

These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.

Common questions

What is The Inn at Freedom Village's Medicare star rating?
CMS rates The Inn at Freedom Village 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did The Inn at Freedom Village get at its last inspection?
1 health deficiency at the standard inspection on March 3, 2026. The Michigan average is 9.9.
Has The Inn at Freedom Village been fined?
CMS lists no fines in the last three years.
Does The Inn at Freedom Village accept Medicaid?
CMS lists it as "Medicare", so it is not certified for Medicaid.
Who owns The Inn at Freedom Village?
CMS lists 44 owners and managers, and links the home to Healthpeak Properties, Inc.. Legal business name: CCRC OPCO - HOLLAND LLC.

Sources

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