Home / Michigan / Traverse City
Medilodge of Traverse City
2585 South Lafranier Road, Traverse City, MI 49686 · Grand Traverse County · (231) 947-9511
84 certified beds, about 73 residents a day · For profit - Corporation · Medicare and Medicaid since 1977
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 235336 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 2, 2025, inspectors cited 7 health deficiencies (the Michigan average is 9.9, the national average 9.2).
Of 26 health citations since April 2023, 2 were rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.57 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 1.18 of those hours.
45.1% of nursing staff left within the year CMS measured (Michigan average 44.1%).
CMS links it to Medilodge, an affiliated group of 53 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
804/23
112/23
703/24
106/24
210/24
705/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 26 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
13D
6E
4F
Potential for minimal harm
0A
0B
1C
May 2, 2025Standard inspection · 7 citations
- E Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, interview and record review, the facility failed to prevent Resident to Resident physical abuse for four Residents (R34, R54, R63, and R68) of four residents reviewed for abuse.
- E Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on observation, interview and record review, the facility failed to report timely allegations of abuse (resident to resident), within two hours, to the State Agency (SA) for four Residents (R34, R54, R63, and R68) of four residents reviewed for abuse reporting.
- E Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure adequate staffing to promote the physical, mental, and psychosocial well-being in a locked memory care unit. This deficient practice resulted in the continuation of numerous resident to resident altercations and falls.
- E Have enough outside ventilation via a window or mechanical ventilation, or both.
Inspectors wroteBased on observation and interview, the facility failed to ensure exhaust ventilation was functioning in resident bathrooms, on three halls, serving 22 of a total 74 residents. This deficient practice resulted in noxious odors permeating the resident environment, with the potential to cause unpleasant and uncomfortable living conditions.
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, interview, and record review the facility failed to assess for self administration safety in two residents (#67 & #8) of seven residents reviewed for safety with self medication administration.
- D Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Inspectors wroteBased on interview and record review, the facility failed to ensure staff reviewed residents medical record for code status, ensure code status orders were signed by the physician, and ensure code status was uploaded to the resident chart in a timely manner for two Residents (R72 and R500) of three residents reviewed for advance directives.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review, the facility failed to follow interventions to prevent further falls for one Resident (R54) of three residents reviewed for falls.
October 15, 2024Complaint inspection · 2 citations
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to report an injury of unknown origin (right hip fracture) to the State Agency (SA) for one Resident (R1) of three residents reviewed for abuse.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interview and record review, the facility failed to conduct a thorough investigation for an injury of unknown origin (right hip fracture) for one Resident (R1) of three residents reviewed for abuse.
June 26, 2024Complaint inspection · 1 citation
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteThis citation relates to Intake #MI00145188. Based on observation, interview, and record review, the facility failed to ensure dignified care was provided for one Resident (R1) of seven residents reviewed for dignity. This deficient practice resulted in an undignified care interaction for R1.
March 20, 2024Standard inspection · 7 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide adequate supervision to prevent a fall with fracture for one Resident (R19) of five residents reviewed for falls. This deficient practice resulted a tibial (lower leg) fracture, with increased pain.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. This deficient practice has the potential to result in a food borne illness among any and all 58 residents.
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview and record review, the facility failed ensure the right to privacy for four Residents (R10, R11, R34, and R37) related to intrusive wandering behaviors of one Resident (R14), of five residents reviewed for privacy. This deficient practice resulted in feelings of frustration from violations of privacy and ongoing, intrusive wandering behaviors for R14.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure expired medications and loose pills were disposed of properly in two of four medication storage carts reviewed for medication storage.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review the facility failed to provide emergency tracheostomy care for one Resident (Resident #263) of three residents review for respiratory care. This deficient practice had the potential for respiratory distress and anxiety for Resident #263.
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure competent and knowledgeable staff regarding laboratory services provided to facility residents and free from expired blood collection tubes reviewed for competent nursing staff.
- C Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review, the facility failed to develop and implement a Water Management Plan in a manner that reduced the risk of Legionella transmission through the potable water system potentially affecting all 58 residents.
December 20, 2023Complaint inspection · 1 citation
- F Post nurse staffing information every day.
Inspectors wroteBased on observation, interview, and record review, the facility failed to post accurate staffing information for Certified Nurse Aides (CNA) directly responsible for resident care per shift. This deficient practice had the potential to affect all 57 residents in the facility and resulted in the potential inability of residents and visitors to determine the number of staff available to provide resident care.
April 3, 2023Standard inspection · 8 citations
- G Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on interview and record review, the facility failed to ensure adequate monitoring of a high risk resident (Resident #66) for inadequate intake of foods and fluids during a COVID infection. This deficient practice resulted in Resident #66 having an acute change in condition requiring hospitalization where she was found with acute dehydration and septic shock and expired seven days after readmission to the facility.
- F Ensure the activities program is directed by a qualified professional.
Inspectors wroteBased on interview and record review, the facility failed to ensure the Activities Director had minimum qualifications to perform the duties of the position effectively for one Resident #19, and had the potential to affect the entire facility resident population. This deficient practice resulted in delayed care planning development, inadequate activities documentation, insufficient individualized activities, lack of monitoring, and the potential to cause feelings of depression, isolation, and boredom.
- F Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Inspectors wroteBased on interview and record review, the facility failed to ensure that a qualified nutrition professional was employed to ensure quality of nutrition and hydration care with the potential to effect all residents residing in the facility. This deficient practice resulted in a lack of oversight of nutrition and hydration and the potential for significant weight loss and dehydration.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide care to maintain one resident's (Resident #19) dignity, out of 16 residents reviewed for dignity. This deficient practice resulted in R19 being told she needed to wait to go to the bathroom resulting in feelings of frustration and incontinence.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on observation, interview and record review, the facility failed to thoroughly investigate a bruise of unknown origin for one resident (Resident #54) of two residents reviewed for abuse. This deficient practice resulted in the potential for undetected abuse and subsequent sustained abuse to occur.
- D Provide activities to meet all resident's needs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide meaningful activities for one resident (Resident #19) out of one resident reviewed for activities. This deficient practice resulted in a lack of meaningful activities and the potential for increased behaviors and symptoms of depression.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide oxygen services per standards of practice, facility policy, and per physician's orders for two residents (Resident #8, Resident #220) of two residents reviewed for oxygen services. This deficient practice resulted in the potential to result in hypoxia [below-normal level of blood oxygen], respiratory/medical decline, and the development of respiratory infections.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on observation, interview and record review, the facility failed to assure the continuum of care for pain-related concerns for one resident (Resident #2) of two residents reviewed for pain. This deficient practice resulted in the potential delay in treatment and subsequent potential relief of pain.
Fire safety inspections
14 fire safety citations on file: 7 on May 2, 2025, 1 on March 20, 2024, 1 on December 1, 2023, 5 on April 3, 2023.
Every fire safety citation14 citations
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- E To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Ensure that sources of ignition are removed from patients receiving respiratory therapy.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Provide properly protected cooking facilities.
- F Meet other general requirements.
- F Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Install an approved automatic sprinkler system.
- E Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Michigan | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.57 | 3.99 | 3.86 |
| Registered nurses | 1.18 | 0.78 | 0.69 |
| All nursing staff on weekends | 2.98 | 3.50 | 3.42 |
| Nurse aides | 2.08 | ||
| Licensed practical nurses | 0.32 | ||
| Nursing staff turnover (share who left in a year) | 45.1% | 44.1% | 45.8% |
| Registered nurse turnover | 27.8% | 39.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.44 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.81 on weekdays and 2.98 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.68 in April to June 2025 to 3.57 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.57 | 1.18 | 3.81 | 2.98 | 0.0% | 0 of 90 | 73 |
| Oct to Dec 2025 | 3.52 | 1.20 | 3.76 | 2.92 | 0.0% | 0 of 92 | 74 |
| Jul to Sep 2025 | 3.40 | 0.96 | 3.61 | 2.86 | 0.0% | 0 of 92 | 78 |
| Apr to Jun 2025 | 3.68 | 1.04 | 3.93 | 3.04 | 0.0% | 0 of 91 | 74 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Michigan, Jan to Mar 2026 | 3.95 | 0.70 | 4.14 | 3.45 | 3.3% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Michigan | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 4.2 | 10.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.1 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.2 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.9 | 3.0 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.0 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 6.6 | 12.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.1 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 19.1 | 14.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 17.4 | 24.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.1 | 11.7 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.1 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.6 | 1.6 | 1.8 |
Owners and operators
Legal business name: TRAVERSE CITY OPCO GROUP LLC. CMS links this home to Medilodge, a group of 53 nursing homes averaging 3.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Everest Opco Group LLC | 5% or greater direct ownership interest | Organization | 100% | 02/01/2018 |
| B&y Healthcare S Corp | 5% or greater indirect ownership interest | Organization | 02/01/2018 | |
| B&y Trust | 5% or greater indirect ownership interest | Organization | 02/01/2018 | |
| Cody Healthcare S Corp | 5% or greater indirect ownership interest | Organization | 02/01/2018 | |
| Craig Flashner 2007 Trust | 5% or greater indirect ownership interest | Organization | 02/01/2018 | |
| Norcross, Robert | Contracted managing employee | Individual | 02/01/2018 | |
| Rogers, Stacey | Contracted managing employee | Individual | 02/01/2018 | |
| Kirk, Kristine | W-2 managing employee | Individual | 02/01/2018 | |
| Flashner, Craig | Corporate director | Individual | 02/01/2018 | |
| Perlstein, Yitzchok | Corporate director | Individual | 02/01/2018 | |
| Blossom Healthcare Management LLC | Operational/managerial control | Organization | 02/01/2018 | |
| Prestige Administrative Services, LLC | Operational/managerial control | Organization | 02/01/2018 | |
| Flashner, Craig | Operational/managerial control | Individual | 02/01/2018 | |
| Perlstein, Yitzchok | Operational/managerial control | Individual | 02/01/2018 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on May 2, 2025: "Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 5 problems in this area, most recently on May 2, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on May 2, 2025: "Allow residents to self-administer drugs if determined clinically appropriate."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 3 problems in this area, most recently on May 2, 2025: "Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.98 hours per resident per day, below the Michigan average of 3.50.
Other nursing homes nearby
- Medilodge of Gtc Traverse City, 0.4 mi · 2 of 5 stars · 34 citations
- The Villa at Traverse Point Traverse City, 1.5 mi · 5 of 5 stars · 16 citations
- Grand Traverse Pavilions Traverse City, 3 mi · 1 of 5 stars · 65 citations
- Orchard Creek Skilled Nursing Traverse City, 5.8 mi · 4 of 5 stars · 19 citations
- Maple Valley Nursing Home Maple Valley, 16 mi · 3 of 5 stars · 45 citations
- Medilodge of Leelanau Suttons Bay, 17.2 mi · 4 of 5 stars · 29 citations
- Kalkaska Memorial Health Center Kalkaska, 20.8 mi · 3 of 5 stars · 13 citations
- Meadow Brook Medical Care Facility Bellaire, 24.7 mi · 2 of 5 stars · 9 citations
Michigan contacts for a concern about a nursing home
These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Michigan Department of Licensing and Regulatory Affairs, Bureau of Survey and Certification, Long Term Care Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Michigan Long Term Care Ombudsman Program, 1-866-485-9393. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: LARA State Licensing Search, where Michigan publishes its own records on licensed homes.
Common questions
- What is Medilodge of Traverse City's Medicare star rating?
- CMS rates Medilodge of Traverse City 4 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Medilodge of Traverse City get at its last inspection?
- 7 health deficiencies at the standard inspection on May 2, 2025. The Michigan average is 9.9.
- Has Medilodge of Traverse City been fined?
- CMS lists no fines in the last three years.
- Does Medilodge of Traverse City accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Medilodge of Traverse City?
- CMS lists 14 owners and managers, and links the home to Medilodge. Legal business name: TRAVERSE CITY OPCO GROUP LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.