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Maple Valley Nursing Home

1086 W. Burdickville Road, Maple Valley, MI 49664 · Leelanau County · (231) 228-5895

25 certified beds, about 19 residents a day · For profit - Corporation · Medicare and Medicaid since 1998

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 235588 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 6, 2026, inspectors cited 7 health deficiencies (the Michigan average is 9.9, the national average 9.2).

Of 45 health citations since March 2024, 4 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 2 fines totaling $119,265 in the last three years; the largest was $68,045, and the latest is dated August 20, 2024.

Nurses and nurse aides worked 3.96 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 1.12 of those hours.

55.2% of nursing staff left within the year CMS measured (Michigan average 44.1%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 45 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
3G
0H
0I
Potential for more than minimal harm
30D
5E
6F
Potential for minimal harm
0A
0B
0C
May 6, 2026Standard inspection, Complaint inspection · 7 citations
  1. F
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    F851 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) June 18, 2026
    Inspectors wroteBased on interview and record review, the facility failed to report Payroll Based Journal (PBJ) information to CMS (Centers for Medicare and Medicaid). This deficient practice resulted in inaccurate reporting of staffing levels with the potential to affect all residents residing in the facility.
  2. E
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 18, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure Medication Regimen Reviews were completed and addressed by the attending physician in the medical records of four Residents (#8, #2, #3, & #7) of five residents reviewed for unnecessary medications.
  3. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 18, 2026
    Inspectors wroteThis deficiency pertains to Intake #2792749Based on interview and record review, the facility failed to protect a resident from misappropriation of resident property for one Resident (#21) of one resident reviewed for misappropriation of property.
  4. D
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 18, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure the Long-Term Care Ombudsman was notified of a resident's discharge from the facility for one Residents (#25) of one resident reviewed for discharge practices.
  5. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 18, 2026
    Inspectors wroteBased on interview and record review, the facility failed toMaintain documentation in the clinical record to support a new diagnosis of schizophrenia, Care plan and provide interventions for schizophrenia, Monitor for behaviors associated with schizophrenia consistent with Diagnostic and Statistical Manual of Mental Disorders criteria, andMonitor for antipsychotic side effects and adverse reactionsfor one Resident (#3) of five residents reviewed for unnecessary medications.
  6. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 18, 2026
    Inspectors wroteBased on interview and record review, the facility failed to:Document wound monitoring and assessments for one Resident (#21) of two residents reviewed for skin conditionsMaintain documentation in the facility reflecting ongoing collaboration and communication between the facility and hospice provider and ensure an updated hospice plan of care was retained in the facility for one Resident (#12) of three residents reviewed for hospice care.
  7. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 18, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to obtain a physician's order for supplemental oxygen and ensure respiratory equipment was changed and labeled for one Resident (#12) of two residents reviewed for oxygen therapy.
April 10, 2025Standard inspection, Complaint inspection · 9 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 19, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to store, prepare, distribute, and served food in accordance with professional standards for food service safety. This deficient practice has the potential to result in food borne illness among any and all 21 residents of the facility.
  2. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 19, 2025
    Inspectors wroteThis deficiency contains two deficient practices: Deficient Practice #1 Based on interview and record review, the facility failed to establish and/or implement an Infection Prevention and Control Program (IPCP) and update IPCP policies annually. This deficient practice had the potential to affect all 21 residents residing in the facility.
  3. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 19, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a dignified dining experience for three Residents (R5, R7, and R18) of twenty-one residents reviewed for dining experience. This deficient practice resulted in frustration and helplessness for those residents who were waiting for their meal to arrive.
  4. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 19, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure the assessment of respiratory status prior to the administration of an inhaled medication and according to professional standards for one Resident (#18) of five resident reviewed for medication administration.
  5. D
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    F678 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 19, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure residents' code status was communicated and readily available for staff in the event of an emergency for three Residents (R17, R12, and R16) of six residents reviewed for advanced directives.
  6. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 19, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure laboratory results were obtained and reviewed to monitor for adverse effects of anti-psychotic medications for one Resident (#4) of five residents reviewed.
  7. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 19, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure that Medication Regimen Reviews (MRR's) and pharmacy recommendations were reviewed timely for one Resident (R18) out of five residents reviewed for MRR's. This deficient practice resulted in the potential for unnecessary medications or inappropriate durations of treatments.
  8. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 19, 2025
    Inspectors wroteThis citation pertains to intake MI00151466. Based on observation, interview and record review, the facility failed to ensure the safe administration of medications for one Resident (#10) of six reviewed, resulting in a significant error when R10 was administered another resident's medications, leading to lethargy and confusion.
  9. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 19, 2025
    Inspectors wroteBased on interview and record review, the facility failed to: 1. Educate residents/resident representatives on the pneumonia vaccines currently available and recommended by the CDC for two residents (R10 and R72) of five residents reviewed for immunizations. 2. Administer a pneumococcal vaccination or document the clinical reasons for withholding the pneumococcal vaccination for one resident (R17) of five residents reviewed for immunizations. 3. Update vaccine consent forms and immunization policies with the pneumococcal vaccines (PCV15, PCV20 or PCV21) currently available and recommended by the Centers for Disease Control (CDC).
January 22, 2025Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 10, 2025
    Inspectors wroteThis deficiency pertains to Intake MI00149589. Based on interview and record review, the facility failed to conduct regular skin assessments for one Resident (#1) of three residents reviewed for quality of care resulting in the potential for untreated skin conditions.
August 20, 2024Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 29, 2024
    Inspectors wroteThis deficiency pertains to Facility Reported Incident (FRI) MI00145634. Based on observation, interview, and record review, the facility failed to prevent a serious burn injury for one Resident of 3 residents reviewed for accidents and hazards. This deficient practice resulted in a second-degree burn sustained to the upper torso of Resident #1.
April 25, 2024Standard inspection · 26 citations
  1. J
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) June 30, 2024
    Inspectors wroteThis Deficient Practice Statement (DPS) has two parts: A and B. DPS A: Based on observation, interview, and record review, the facility failed to prevent the unauthorized removal of a resident from the facility for approximately 16 hours resulting in the likelihood for serious injury, serious psychosocial harm, or death for one Resident #9 (R9) of one resident reviewed for abuse. Findings Include: The Immediate Jeopardy began on 9/18/23 at 6:07 PM when the facility failed to prevent R9's unauthorized leave from the facility by two former terminated Certified Nurse Aides (CNAs). [...]
  2. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) June 3, 2024
    Inspectors wroteResident #11 (R11) Review of R11's electronic medical record (EMR) revealed admission to the facility on 2/3/23 with diagnoses including chronic obstructive pulmonary disease, mild cognitive impairment, and nicotine dependence. Review of R11's most recent Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 12, indicative of moderate cognitive impairment. On 4/22/24 at 10:16 AM, an entrance conference was conducted with the Director of Nursing (DON). The DON stated there were two current smokers who resided at the facility (R11 and R21). When the DON was asked about designated smoking locations and times, she stated there are no official smoking locations but R11 and R21 preferred to smoke out by the garage or in the arbor. The DON stated there were no designated smoking times or direct staff supervision. [...]
  3. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 19, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety as evidenced by failing to dispose of expired food in kitchen refrigerators. These deficient practices have the potential to result in food borne illness among any and all 23 residents of the facility.
  4. F
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    F835 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) June 3, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to administer its policies, practices, and procedures in a manner that displayed effective and efficient use of its resources to ensure the achievement and maintenance of the highest practicable physical, mental, and psychosocial well-being for all 22 residents at the facility, as evidenced by the following: 1. The facility administration was not present during the delivery of an Immediate Jeopardy (IJ) regarding resident abuse on 4/22/24 at approximately 5:30 PM despite disclosure of the severity of the concern by state surveyors during an earlier meeting (at 2:54 PM). The IJ was delivered to the Director of Nursing (DON) who stated the Nursing Home Administrator (NHA) had already left the facility for the day (reference tag F600). 2. [...]
  5. F
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    F882 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) June 3, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure the Infection Preventionist (IP) completed specialized training in infection prevention and control.
  6. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 19, 2024
    Inspectors wroteBased on interview and record review, the facility failed to assess, reassess, obtain consent, and develop care plan interventions for one Residents (R5) of twelve sampled residents for care plan revision.
  7. E
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 19, 2024
    Inspectors wroteR6 A review of R6's EMR revealed admission to the facility on 3/11/19 with diagnosis including: dementia with other behavioral disturbance, type 2 diabetes, major depression disorder, bipolar disorder, stage 4 chronic kidney disease, and repeated falls. A review of R6's MRR's revealed that the pharmacist made recommendations on 9/21/23, 10/24/23, 12/27/23, and 2/26/24. The facility was unable to find the pharmacists recommendation and the physician's response by the survey exit date of 4/25/24. Based on interview and record review, the facility failed to ensure monthly regimen reviews (MRR's) were completed monthly and recommendations were reviewed by a physician and follow up for five Residents (R4, R6, R20, and R21) of four residents reviewed for MRR's.
  8. E
    Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
    F942 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 19, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure the provision of resident rights training requirements for three of seven employees reviewed for resident rights training.
  9. E
    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
    F945 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 19, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure the provision of infection control training for four of seven employees reviewed for infection control training.
  10. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 19, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure two Residents (R15 and R20) were free from physical restraints imposed for purposes of convenience, out of twelve residents sampled for review for restraints. This deficient practice resulted in restriction of freedom of movement and the potential for injury.
  11. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 3, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure an unauthorized leave of absence was reported timely to the facility administrator and State Agency (SA) for one Resident (#9) of 5 residents reviewed for accident and incident reporting.
  12. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 3, 2024
    Inspectors wroteBased on interview and record review the facility failed to investigate an incident of abuse/neglect for one Resident (#9) of two residents reviewed for abuse/neglect.
  13. D
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 3, 2024
    Inspectors wroteBased on interview and record review, the facility failed to notify the resident in writing with the reason for a transfer out of the facility for two Residents (R18, R20) of three residents reviewed for transfers. This deficient practice resulted in limited knowledge of the treatment plan due to lack of written transfer or discharge notification to the resident/resident's representative. R18 A review of R18's Electronic Medical Record (EMR) revealed she was transferred to the hospital on 7/7/23. There was no written notification of transfer given to R18. R18 returned to the facility on 7/10/23. A request was made for the facility's transfer policy on 4/25/24. On 4/25/24 at approximately 11:20 a.m. an interview was conducted with Registered Nurse (RN)/Director of Nursing in Training A. [...]
  14. D
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 3, 2024
    Inspectors wroteResident #20 (R20) A review of R20's progress notes revealed the following: 6/19/23 06:55 (6:55 AM): Late Entry: .Right hip appears swollen, non tender to touch, skin color appears normal. When resident moves right leg he grimaces and says ouch. [facility Physician's name] notified .EMS [emergency medical services] called. Resident transferred to [local hospital name] for evaluation . Review of the Clinical Census report revealed R20 was hospitalized from [DATE]. R20 returned to the facility on 6/23/23. Review of R20's EMR revealed there was no Bed Hold Authorization form completed for the 6/19/23 transfer. [...]
  15. D
    Assure that each resident’s assessment is updated at least once every 3 months.
    F638 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 3, 2024
    Inspectors wroteBased on interview and record review, the facility failed to submit a quarterly Minimal Data Set (MDS) assessment for one Resident (R15) of twelve residents sampled for timely of MDS assessments.
  16. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 3, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure Preadmission Screening (PAS)/Annual Resident Review (ARR) Mental Illness/Intellectual Disability/Related Conditions Identification (form DCH-3878) documents were reviewed, revised, and sent to the local state agency for review and/or evaluation for one Resident (R6) of one sampled resident reviewed for PASSARs. This deficient practice resulted in the potential for residents to be excluded from receiving necessary care and services appropriate to meet their mental health needs.
  17. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 3, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to develop resident centered care plan based on the needs of one Resident (R21) of twelve sampled residents for development of resident centered care plans.
  18. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 3, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to follow physician order for one Resident (R20) and failed to obtain a physician order for an emergency medication for one Resident (R21) of twelve sampled residents reviewed for physician orders.
  19. D
    Provide care or services that was trauma informed and/or culturally competent.
    F699 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 12, 2024
    Inspectors wroteBased on interview and record review the facility failed to ensure the provision of trauma-informed care to mitigate triggers that may cause re-traumatization for one Resident (R6) of one resident reviewed for trauma-informed care.
  20. D
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    F700 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 3, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure appropriate assessment, measurements, and consent for bedrails was completed for one Resident (R5) of one resident reviewed for bedrails.
  21. D
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    F740 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 3, 2024
    Inspectors wroteBased on interview and record review the facility failed to coordinate behavioral health services for one Resident (#4) of four residents reviewed for mood and behavior.
  22. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 3, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure licensed personnel administered medications to 1 out of 12 Residents (Resident #12) reviewed for medication administration.
  23. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 3, 2024
    Inspectors wroteBased on interview and record review, the facility failed to maintain accurate medical records for 1 of 12 residents (Resident #9) reviewed for medication administration.
  24. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 3, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed in implement enhanced barrier precautions (EBP) for one Resident (R21) of twelve sampled residents reviewed for infection control practices.
  25. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 3, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure an eligible resident was offered influenza vaccines as recommended by the Centers for Disease Control and Prevention (CDC) for 1 of 5 residents (Resident #20) reviewed for vaccination status. Findings Include: Resident #20 (R20) Review of R20's electronic medical record (EMR) revealed initial admission to the facility on 4/4/23 with diagnoses including cerebral infarction (stroke), dementia, and aphasia (difficulty processing, using, and/or understanding language). Review of 20's most recent Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 8, indicative of moderate cognitive impairment. [...]
  26. D
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    F943 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 19, 2024
    Inspectors wroteBased on interview and record review, the facility failed to maintain an effective abuse and dementia management training program for three out of seven staff members reviewed for annual training.
March 13, 2024Complaint inspection · 1 citation
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 30, 2024
    Inspectors wroteIntake # M100143193 Based on interview and record review, the facility failed to protect one Resident (#1) of three residents reviewed for the right to be free from mental and/or potential sexual exploitation resulting in the potential for mental anguish and pain.

Fire safety inspections

15 fire safety citations on file: 4 on May 6, 2026, 5 on April 10, 2025, 6 on April 25, 2024.

Every fire safety citation15 citations
  1. F
    Provide properly protected cooking facilities.
    K 324 · May 6, 2026 · Corrected (the home has a date of correction)
  2. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · May 6, 2026 · Corrected (the home has a date of correction)
  3. F
    Have simulated fire drills held at unexpected times.
    K 712 · May 6, 2026 · Corrected (the home has a date of correction)
  4. D
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · May 6, 2026 · Corrected (the home has a date of correction)
  5. F
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · April 10, 2025 · Corrected (the home has a date of correction)
  6. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · April 10, 2025 · Corrected (the home has a date of correction)
  7. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · April 10, 2025 · Corrected (the home has a date of correction)
  8. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · April 10, 2025 · Corrected (the home has a date of correction)
  9. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · April 10, 2025 · Corrected (the home has a date of correction)
  10. F
    Conduct testing and exercise requirements.
    E 39 · April 25, 2024 · Corrected (the home has a date of correction)
  11. F
    Meet other general requirements.
    K 100 · April 25, 2024 · Corrected (the home has a date of correction)
  12. F
    Provide properly protected cooking facilities.
    K 324 · April 25, 2024 · Corrected (the home has a date of correction)
  13. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · April 25, 2024 · Corrected (the home has a date of correction)
  14. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · April 25, 2024 · Corrected (the home has a date of correction)
  15. D
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · April 25, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
August 20, 2024Fine $68,045
March 13, 2024Fine $51,220
March 13, 2024Payment Denial 56 days from May 24, 2024

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMichiganUnited States
All nursing staff (RN, LPN and aides)3.963.993.86
Registered nurses1.120.780.69
All nursing staff on weekends3.333.503.42
Nurse aides2.05
Licensed practical nurses0.79
Nursing staff turnover (share who left in a year)55.2%44.1%45.8%
Registered nurse turnover42.9%39.2%42.9%
Administrators who left0

CMS expects 3.06 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.21 on weekdays and 3.33 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 27.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.36 in April to June 2025 to 3.96 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.961.124.213.33 27.5%1 of 9019
Oct to Dec 20254.001.244.253.38 27.2%1 of 9218
Jul to Sep 20254.051.264.303.40 28.8%0 of 9219
Apr to Jun 20254.361.414.603.73 33.8%0 of 9118
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Michigan, Jan to Mar 20263.950.704.143.453.3%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMichiganUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
19.610.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
3.00.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
16.23.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
16.312.014.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.35.14.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
34.414.815.4

Owners and operators

Legal business name: MAPLE VALLEY NURSING HOME OF MAPLE CITY, INC..

NameRoleTypeShareSince
Kasben, Donna5% or greater direct ownership interestIndividual50%03/08/1996
Kasben, John5% or greater direct ownership interestIndividual50%03/08/1996
Kasben, DonnaCorporate officerIndividual03/08/1996
Kasben, JohnCorporate officerIndividual03/08/1996
Clemens Gray, MichelleOperational/managerial controlIndividual04/03/2024
Dykstra, SantiagoOperational/managerial controlIndividual09/24/2023
Hulbert, AmyOperational/managerial controlIndividual01/30/2022
Hulbert, RichardOperational/managerial controlIndividual11/13/2023
Kasben, JenniferOperational/managerial controlIndividual07/29/2019
Kasben, JohnOperational/managerial controlIndividual03/08/1996
Kasben, SerenaOperational/managerial controlIndividual10/15/1997
Langlois, MarkOperational/managerial controlIndividual02/01/2020
Moore, KendraOperational/managerial controlIndividual10/20/2024
Porter, MistyOperational/managerial controlIndividual01/01/2023
Kasben, DonnaAdp of the SNFIndividual03/08/1996
Kasben, JohnAdp of the SNFIndividual07/02/2019
Langlois, MarkAdp of the SNFIndividual02/01/2020
Porter, MistyAdp of the SNFIndividual05/01/2001

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 11 problems in this area, most recently on May 6, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 7 problems in this area, most recently on May 6, 2026: "Protect each resident from the wrongful use of the resident's belongings or money."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 7 problems in this area, most recently on May 6, 2026: "Ensure services provided by the nursing facility meet professional standards of quality."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 6 problems in this area, most recently on April 10, 2025: "Provide and implement an infection prevention and control program."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.33 hours per resident per day, below the Michigan average of 3.50.

Other nursing homes nearby

Michigan contacts for a concern about a nursing home

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Common questions

What is Maple Valley Nursing Home's Medicare star rating?
CMS rates Maple Valley Nursing Home 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Maple Valley Nursing Home get at its last inspection?
7 health deficiencies at the standard inspection on May 6, 2026. The Michigan average is 9.9.
Has Maple Valley Nursing Home been fined?
Yes. CMS lists 2 fines totaling $119,265 in the last three years.
Does Maple Valley Nursing Home accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Maple Valley Nursing Home?
CMS lists 18 owners and managers. Legal business name: MAPLE VALLEY NURSING HOME OF MAPLE CITY, INC..

Sources

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