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Orchard Creek Skilled Nursing

9731 East Cherry Bend Road, Traverse City, MI 49684 · Leelanau County · (231) 932-9272

22 certified beds, about 18 residents a day · For profit - Corporation · Medicare since 2003

CMS abuse icon: cited for abuse in a recent inspection Part of a continuing care retirement community Certified for Medicare
Overall
4 of 5
Health inspections
2 of 5
Staffing
5 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 235611 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on September 4, 2025, inspectors cited 8 health deficiencies (the Michigan average is 9.9, the national average 9.2).

Of 19 health citations since October 2023, 2 were rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 5.75 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 1.21 of those hours.

42.9% of nursing staff left within the year CMS measured (Michigan average 44.1%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 19 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
10D
0E
5F
Potential for minimal harm
0A
0B
2C
September 4, 2025Standard inspection · 8 citations
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · Corrected (the home has a date of correction) October 10, 2025
    Inspectors wroteBased on interview and record review, the facility failed to protect the resident's right to be free from neglect by facility staff for one Resident (#4) of one residents reviewed for abuse and neglect. This deficient practice resulted in actual harm when Resident #4 experienced unnecessary pain and persistent feelings of fear and anxiety.
  2. F
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 10, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure adequate staffing to promote the physical, mental, and psychosocial well-being of residents.
  3. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 10, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety as evidenced by:Failing to label, date, and discard expired food in the reach-in refrigerator, walk-in refrigerator, walk-in freezer, and dry storage. Failing to ensure kitchen utensils were stored in a sanitary manner. Failing to ensure the ice cube machine/bin was free from mold accumulation. These deficient practices have the potential to result in food borne illness among any or all of the 17 residents in the facility.
  4. F
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    F838 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 10, 2025
    Inspectors wroteBased on interview and record review, the facility failed to annually review and update the required Facility Assessment, resulting in the potential for unidentified resources necessary to provide care and services to the resident population.
  5. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 10, 2025
    Inspectors wroteBased on interview and record review, the facility failed to obtain complete and comprehensive informed consents prior to the administration of psychotropic medications for three Residents (#4, #17, and #20) of five residents reviewed for unnecessary medications.
  6. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 10, 2025
    Inspectors wroteBased on interview and record review, the facility failed to assure that procedures were developed and implemented for consistent and accurate processing of medication orders for two Residents (#8 and #15) of six residents reviewed for pharmacy services. This deficiency resulted in Resident #8 being administered the incorrect dosage of an anxiolytic medication and the potential for the inaccurate administration of an anticoagulant for Resident #15.
  7. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 10, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to assure the implementation of Enhanced Barrier Precautions (EBP) according to physician order and current standards of practice for two Residents (#10 and #18) of four residents reviewed for EBP utilization.
  8. D
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    F943 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 10, 2025
    Inspectors wroteBased on interview and record review, the facility failed to maintain an effective abuse training program for two out of five staff members reviewed for new hires and annual training.
October 2, 2024Standard inspection · 1 citation
  1. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 1, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure a consent was signed for psychoactive medication use and an AIMS (Abnormal Involuntary Movement Scale) assessment was completed appropriately for one Resident (R12) of five residents reviewed for unnecessary medications. This deficient practice resulted in the potential for the unnecessary use of mind-altering medications, negative side-effects of medications and decreased quality of life.
October 25, 2023Standard inspection, Complaint inspection · 10 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 16, 2023
    Inspectors wroteThis citation pertains to Intake MI00137609. Based on interview and record review, the facility failed to prevent a fall for one Resident (#18) of one resident reviewed, resulting in Resident #18 falling with staff present and sustaining multiple fractures requiring hospitalization and surgery.
  2. F
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 16, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure accurate advance directive information was in place for three Residents (R6, R9, and R10) of three Residents reviewed for advance directives (legal documents that allow a person to identify decisions about end-of-life care ahead of time), resulting in the potential for a resident's preferences for medical care to not be followed by the facility, or other healthcare providers. Findings Include: Review of the MICHIGAN DO-NOT-RESUSCITATE PROCEDURE ACT, Act 193 of 1996 (Revised 3-25-14), revealed, An order executed under this section shall be on a form described in section 4. The order shall be dated and executed voluntarily and signed by each of the following persons: [...]
  3. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 16, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure proper label and dating of foods with the potential to effect 7 of 8 residents (1 resident receives nothing by mouth) resulting in the increased risk of food borne illness.
  4. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 16, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to report an allegation of visitor to resident verbal abuse to the State Agency for one Resident (#6) of one resident reviewed, resulting in an allegation of abuse that was unreported to the State Agency and the potential for further abuse allegations to go unreported.
  5. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 16, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to investigate an allegation of visitor to resident verbal abuse for one Resident (#6) of one resident reviewed, resulting in an allegation of abuse that was not investigated and the potential for further abuse to occur.
  6. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 16, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to develop and implement comprehensive care plans for 2 Residents ( #5 & #12) of 7 residents reviewed resulting in the potential for unmet care needs. Resident #5 (R5) Review of the medical record revealed R5 was admitted to the facility on [DATE] with diagnoses that included type two diabetes with unspecified complications, Covid 19 and anemia in chronic kidney disease. The Minimum Data Set (MDS) assessment, with an Assessment Reference Date of 10/13/23 revealed R5 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). In an observation and interview on 10/23/23 at 9:23 AM, R5 was seated in her room watching television. [...]
  7. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 16, 2023
    Inspectors wroteThe facility failed to assist residents/representatives to engage/participate in the care planning process, including attendance at care planning conferences with facility Interdiciplinary Team(IDT) for one Resident (R10), of seven residents reviewed, resulting in the liklihood of unmet care needs and delay in discharge planning.
  8. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 16, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to: (1.) prevent Urinary Tract Infections (UTI's); (2.) failed to follow up with urology appointment; and (3.) provided catheter care per CDC standards of practice for one Resident (#10) of one resident reviewed for catheters and UTI's, resulting in the likelihood of signs and symptoms of catheter complications going unnoticed, catheter dislodgment, missed urology follow up appointment, and catheter associated urinary tract infection with hospitalization and prolonged illness.
  9. C
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) November 16, 2023
    Inspectors wroteBased on interview and record review, the facility failed to develop an abuse policy consistent with current regulatory language for reporting allegations of abuse to the State Agency, resulting in the potential for allegations of abuse to not be reported timely to the State Agency for all eight facility residents.
  10. C
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    F838 · Administration · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) November 16, 2023
    Inspectors wroteBased on interview and record review, the facility failed to annually review and update the facility-wide assessment to address the resident population, acuity, staffing levels, physical environment and risk assessment which had the potential to affect all 8 residents residing at the facility. This deficient practice resulted in the increased likelihood for insufficient resources to provide for resident care and emergency/disaster needs.

Fire safety inspections

17 fire safety citations on file: 6 on September 4, 2025, 4 on October 2, 2024, 7 on October 25, 2023.

Every fire safety citation17 citations
  1. F
    Provide properly protected cooking facilities.
    K 324 · September 4, 2025 · Corrected (the home has a date of correction)
  2. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · September 4, 2025 · Corrected (the home has a date of correction)
  3. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · September 4, 2025 · Corrected (the home has a date of correction)
  4. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · September 4, 2025 · Corrected (the home has a date of correction)
  5. E
    Have exits that are accessible at all times.
    K 271 · September 4, 2025 · Corrected (the home has a date of correction)
  6. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · September 4, 2025 · Corrected (the home has a date of correction)
  7. F
    Provide properly protected cooking facilities.
    K 324 · October 2, 2024 · Corrected (the home has a date of correction)
  8. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · October 2, 2024 · Corrected (the home has a date of correction)
  9. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · October 2, 2024 · Corrected (the home has a date of correction)
  10. F
    Have properly installed electrical wiring and gas equipment.
    K 511 · October 2, 2024 · Corrected (the home has a date of correction)
  11. F
    Create arrangements with other facilities to receive patients.
    E 25 · October 25, 2023 · Corrected (the home has a date of correction)
  12. F
    List the names and contact information of those in the facility.
    E 30 · October 25, 2023 · Corrected (the home has a date of correction)
  13. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · October 25, 2023 · Waiver
  14. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · October 25, 2023 · Waiver
  15. E
    Have restrictions on the use of highly flammable decorations.
    K 753 · October 25, 2023 · Corrected (the home has a date of correction)
  16. D
    Install corridor and hallway doors that block smoke.
    K 363 · October 25, 2023 · Corrected (the home has a date of correction)
  17. D
    Ensure that sources of ignition are removed from patients receiving respiratory therapy.
    K 925 · October 25, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
September 4, 2025Payment Denial 8 days from October 2, 2025

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMichiganUnited States
All nursing staff (RN, LPN and aides)5.753.993.86
Registered nurses1.210.780.69
All nursing staff on weekends4.823.503.42
Nurse aides3.60
Licensed practical nurses0.94
Nursing staff turnover (share who left in a year)42.9%44.1%45.8%
Registered nurse turnover50.0%39.2%42.9%
Administrators who left0

CMS expects 3.54 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.12 on weekdays and 4.82 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.39 in April to June 2025 to 5.75 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.751.216.124.82 1.0%0 of 9018
Oct to Dec 20256.931.517.305.94 1.2%0 of 9214
Jul to Sep 20255.241.245.564.43 5.2%0 of 9219
Apr to Jun 20255.391.255.764.46 1.7%0 of 9120
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Michigan, Jan to Mar 20263.950.704.143.453.3%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Michigan

JobMedianMiddle halfEmployed
Michigan, all employers
CNAs (nursing assistants)$19.03$18.35 to $21.5943,290
LPNs and LVNs$31.47$29.83 to $35.5210,880
Registered nurses$45.34$39.46 to $49.74104,950
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Orchard Creek Skilled Nursing. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMichiganUS
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.11.6
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
17.724.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
3.811.712.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Orchard Creek Skilled Nursing's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (70.6% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

70.6% this home

Better than the national rate

US median of homes 51.5% · Michigan: 89 better, 22 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 139 eligible stays.

Potentially preventable readmissions

9.3% this home

No different from the national rate

US median of homes 10.7% · Michigan: 0 better, 9 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 135 eligible stays.

Infections that led to a hospital stay

7.8% this home

No different from the national rate

US median of homes 7.1% · Michigan: 1 better, 1 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 63 eligible stays.

Self-care and mobility at discharge

78.4% this home

Median of homes: Michigan57.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 51 residents counted.

Falls with major injury

0.0% this home

Median of homes: Michigan0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 66 residents counted.

New or worsened pressure ulcers

7.1% this home

Median of homes: Michigan1.3% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 66 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Michigan99.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 47 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: ORCHARD CREEK HEALTH CARE INC.

NameRoleTypeShareSince
Orchard Creek Health Care Inc5% or greater direct ownership interestOrganization100%07/21/1997
Meyer, Richard5% or greater indirect ownership interestIndividual100%07/21/1997
Chilcote, DaleOperational/managerial controlIndividual10/11/2011

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 5 problems in this area, most recently on September 4, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on September 4, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 2 problems in this area, most recently on September 4, 2025: "Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on September 4, 2025: "Ensure that residents are fully informed and understand their health status, care and treatments."

Other nursing homes nearby

Michigan contacts for a concern about a nursing home

These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.

Common questions

What is Orchard Creek Skilled Nursing's Medicare star rating?
CMS rates Orchard Creek Skilled Nursing 4 out of 5 stars overall, with 2 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Orchard Creek Skilled Nursing get at its last inspection?
8 health deficiencies at the standard inspection on September 4, 2025. The Michigan average is 9.9.
Has Orchard Creek Skilled Nursing been fined?
CMS lists no fines in the last three years.
Does Orchard Creek Skilled Nursing accept Medicaid?
CMS lists it as "Medicare", so it is not certified for Medicaid.
Who owns Orchard Creek Skilled Nursing?
CMS lists 3 owners and managers. Legal business name: ORCHARD CREEK HEALTH CARE INC.

Sources

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