Medina Memorial Hospital SNF
200 Ohio Street, Medina, NY 14103 · Orleans County · (585) 798-2000
30 certified beds, about 29 residents a day · Non profit - Other · Medicare and Medicaid since 1970
CMS Care Compare ratings, data as of September 1, 2026 · CCN 335313 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 24, 2024, inspectors cited 2 health deficiencies (the New York average is 8.1, the national average 9.2).
None of its 8 health citations since January 2020 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.36 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 0.84 of those hours.
52.9% of nursing staff left within the year CMS measured (New York average 40.3%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.
May 24, 2024Standard inspection · 2 citations
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on observation, interview, and record review conducted during the Standard survey completed on [DATE], the facility did not ensure the system developed for advance directives was implemented in a manner that was consistent with residents' wishes for three (Resident #6, #21, and #24) of 16 residents reviewed for advance directives. Specifically, the facility did not ensure that all advance directive identifiers were consistent with the resident's advance directives. Facility staff were utilizing a process that was not consistent with the facilities current documented processes.
- D Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on observation, interview and record review conducted during a Standard survey completed on 5/24/24, the facility did not ensure residents were free from physical restraints imposed for purposes of discipline or convenience that were not required to treat the resident's medical symptoms, used for the least amount of time and document ongoing re-evaluation of the need for restraints for three (Resident #9,23, and 24) of three residents reviewed for physical restraints. Specifically, Residents #9, #23 and #24 had no assessments for the initiation or ongoing re-evaluation of the continued use of position change alarms. Additionally, there were no provider orders or notes to address the medical reason that warranted the use of the device.
August 2, 2022Standard inspection · 3 citations
- F Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on interview and record review conducted during a Standard survey conducted 7/28/22 through 8/2/22, the facility did not use the services of a Registered Nurse (RN) for at least eight consecutive hours a day, seven days a week. Specifically, one of one resident care unit (skilled nursing facility (SNF) independent of the hospital) reviewed for staffing revealed an RN was not scheduled for eight consecutive hours per day on the weekends and holidays for the past four months. The finding is: Review of a facility Policy and Procedure (P&P) titled RN Staffing for [NAME] Memorial Hospital SNF dated 9/1/2020 documented an RN will be scheduled to be on the SNF unit for eight consecutive hours/day, seven days a week. [...]
- D Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Inspectors wroteBased on observation, interview, and record review conducted during a Standard survey started 7/28/22 and completed 8/2/22 the facility must attempt to use appropriate alternatives prior to installing a side or bed rail. If a bed or side rail is used, the facility must ensure correct installation, use, and maintenance of bed rails. Assess the resident for risk of entrapment from bed rails prior to installation. Review the risks and benefits of bed rails with the resident or resident representative and obtain informed consent prior to installation. Specifically, one (Resident #3) of one resident observed for side rail use the facility did not ensure the resident was assessed for the risk of entrapment prior to installation, and ensure risks versus benefits of the bed rails were reviewed with the resident or if applicable the resident's representative on an ongoing basis. The finding is: [...]
- B Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on interview and record review during the Standard survey from conducted from 7/28/22 through 8/2/22, the facility did not provide the appropriate liability and appeal notices to Medicare beneficiaries at the termination of Medicare coverage for three (Residents #11, 17, and 20) of three residents reviewed. Specifically, the facility did not provide responsible party (RP) with a Skilled Nursing Facility Advance Beneficiary Notice (SNF ABN) and a Notice of Medicare Non-Coverage (NOMNC) (#11), the facility did not provide the resident or RP with a SNF ABN and there was no documented evidence the NOMNC was mailed to RP after telephone contact (#17) and there was no documented evidence the NOMNC was mailed to the RP after telephone contact (#20).
January 6, 2020Standard inspection · 3 citations
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interiew and record review conducted during an Standard survey completed on 1/6/20, the facility did not ensure that all alleged violations including abuse, neglect, exploitation or mistreatment including injuries of unknown origin source, are reported immediately, but not later than two hours later after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury to the Administrator and other officials (including to the State Survey Agency and the Adult Protective Services where state law provides for jurisdiction in long-term care facilities) in accordance with State Law through established procedures. Specifically, one (Residents #26) of one resident reviewed for reporting of alleged violations of abuse were involved in a resident to resident altercation. [...]
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, record review, and interview completed during the Standard survey completed 1/6/20, the facility did not ensure that a resident with limited range of motion receives appropriate treatment and equipment to prevent further decrease in range of motion. Specifically, one (Resident #5) of one resident reviewed for range of motion (ROM) services was not provided with a palm guard (assistive device that positions the fingers away from the palm) to their right hand as recommended by Occupational Therapy (OT). The finding is: 1. Resident #5 was admitted to the facility on [DATE] with diagnoses including dementia, depression and contractures (loss of joint mobility). The Minimum Data Set (MDS- a resident assessment tool) dated 11/6/19 documented the resident was severely cognitively impaired, and was rarely/never understood, sometimes understands. [...]
- D Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on interview and record review conducted during the Standard survey completed on 1/6/20, the facility did not use the services of a Registered Nurse (RN) for at least eight consecutive hours a day, seven days a week. Specifically, one of one resident care unit (skilled nursing facility independent of the hospital) reviewed for staffing revealed an RN was not scheduled for eight consecutive hours per day on the weekends and holidays for the past four months. Specifically, one of one resident care unit (skilled nursing facility (SNF) independent of the hospital) reviewed for staffing revealed an RN was not scheduled for eight consecutive hours per day on the weekends and holidays for the past three months. The finding is: [...]
Fire safety inspections
4 fire safety citations on file: 2 on May 24, 2024, 2 on August 2, 2022.
Every fire safety citation4 citations
- E Have an alternate power supply for its alarm system.
- E Follow proper procedures when the fire alarm was out of service for more than 4 hours.
- E Have approved installation, maintenance and testing program for fire alarm systems.
- E Have generator or other power source capable of supplying service within 10 seconds.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | New York | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.36 | 3.63 | 3.86 |
| Registered nurses | 0.84 | 0.71 | 0.69 |
| All nursing staff on weekends | 4.04 | 3.18 | 3.42 |
| Nurse aides | 2.64 | ||
| Licensed practical nurses | 0.87 | ||
| Nursing staff turnover (share who left in a year) | 52.9% | 40.3% | 45.8% |
| Registered nurse turnover | not reported | 39.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.68 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.48 on weekdays and 4.04 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.34 in April to June 2025 to 4.36 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.36 | 0.84 | 4.48 | 4.04 | 2.0% | 0 of 90 | 29 |
| Oct to Dec 2025 | 4.02 | 0.83 | 4.20 | 3.55 | 1.1% | 0 of 92 | 28 |
| Jul to Sep 2025 | 4.01 | 0.82 | 4.17 | 3.59 | 3.5% | 0 of 92 | 30 |
| Apr to Jun 2025 | 4.34 | 0.95 | 4.50 | 3.95 | 2.4% | 0 of 91 | 29 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| New York, Jan to Mar 2026 | 3.55 | 0.68 | 3.72 | 3.13 | 9.8% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | New York | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 23.3 | 14.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.9 | 0.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 6.3 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.9 | 3.1 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 32.3 | 12.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.6 | 6.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 26.9 | 13.7 | 15.4 |
Owners and operators
Legal business name: ORLEANS COMMUNITY HEALTH.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Condo, Lori | W-2 managing employee | Individual | 11/19/1999 | |
| Elman, Richard | Corporate director | Individual | 04/01/2021 | |
| Foley, Kevin | Corporate director | Individual | 04/01/2016 | |
| Johnson, Lynn | Corporate director | Individual | 04/01/2016 | |
| Mark, Lance | Corporate director | Individual | 04/01/2019 | |
| Misiti, Joseph | Corporate director | Individual | 04/01/2016 | |
| Blount, Shannon | Corporate officer | Individual | 04/01/2016 | |
| Hewitt, Cynthia | Corporate officer | Individual | 11/05/2010 | |
| McGaffick, April | Corporate officer | Individual | 03/12/2013 | |
| Meland, Dawn | Corporate officer | Individual | 11/05/2010 | |
| Monti, David | Corporate officer | Individual | 11/05/2010 | |
| Shurtz, Marc | Corporate officer | Individual | 07/29/2020 | |
| Sponaugle, Dale | Corporate officer | Individual | 04/01/2016 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on May 24, 2024: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on May 24, 2024: "Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 2 problems in this area, most recently on August 2, 2022: "Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on August 2, 2022: "Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail."
Other nursing homes nearby
- Orchard Rehabilitation & Nursing Center Medina, 1.5 mi · 3 of 5 stars · 18 citations
- The Villages of Orleans Health and Rehabilitation Albion, 4.9 mi · 2 of 5 stars · 24 citations
- Absolut Center for Nursing and Rehabilitation at G Gasport, 9.1 mi · 1 of 5 stars · 14 citations
- Elderwood at Lockport Lockport, 14 mi · 4 of 5 stars · 10 citations
- Lockport Rehab & Health Care Center Lockport, 14.7 mi · 4 of 5 stars · 12 citations
- Newfane Rehab & Health Care Center Newfane, 15.6 mi · 2 of 5 stars · 22 citations
- Western New York State Veterans Home Batavia, 17.9 mi · 5 of 5 stars · 2 citations
- The Grand Rehabilitation and Nursing at Batavia Batavia, 18.3 mi · 2 of 5 stars · 18 citations
New York contacts for a concern about a nursing home
These are the official offices in New York. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: New York State Department of Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- State inspection reports: NYS Health Profiles: Nursing Homes, where New York publishes its own records on licensed homes.
Common questions
- What is Medina Memorial Hospital SNF's Medicare star rating?
- CMS rates Medina Memorial Hospital SNF 4 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Medina Memorial Hospital SNF get at its last inspection?
- 2 health deficiencies at the standard inspection on May 24, 2024. The New York average is 8.1.
- Has Medina Memorial Hospital SNF been fined?
- CMS lists no fines in the last three years.
- Does Medina Memorial Hospital SNF accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Medina Memorial Hospital SNF?
- CMS lists 13 owners and managers. Legal business name: ORLEANS COMMUNITY HEALTH.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.