Muskogee Nursing Center
602 North M Street, Muskogee, OK 74403 · Muskogee County · (918) 682-9232
58 certified beds, about 37 residents a day · For profit - Individual · Medicare and Medicaid since 1999
Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
2 of 5
Quality measures
2 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 375376 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 8, 2025, inspectors cited 7 health deficiencies (the Oklahoma average is 6.4, the national average 9.2).
Of 12 health citations since October 2022, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 6 fines totaling $52,135 in the last three years; the largest was $14,069, and the latest is dated March 10, 2026.
Nurses and nurse aides worked 3.16 hours per resident per day, against 3.79 across Oklahoma and 3.86 nationally. Registered nurses accounted for 0.22 of those hours.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
210/22
211/23
701/25
103/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
6D
3E
1F
Potential for minimal harm
0A
0B
1C
March 10, 2026Complaint inspection · 1 citation
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteOn [DATE] at 5:30 p.m., an IJ situation was determined to exist related to the facility's failure to ensure supervision was provided to prevent Resident #1 from elopement. A quarterly assessment, dated [DATE], showed the resident had moderate cognition impairment with a BIMS of 12. An undated face sheet showed Resident #1 had diagnoses which included dementia, diabetes, and psychosis. A care plan, dated [DATE], for Resident #1 showed the resident was at risk for wandering. A facility incident report, dated [DATE], showed Resident #1 had left the facility and was struck by a car and expired later. On [DATE] at 5:35 p.m., the administrator was notified of the existence of an IJ situation related to the facility's failure to provide supervision to prevent elopement. The IJ template was provided to the administrator. On [DATE] at 3:00 p.m., an acceptable plan of removal was approved by OSDH. [...]
January 8, 2025Standard inspection, Complaint inspection · 7 citations
- F Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Inspectors wroteBased on record review and interview, the facility failed to ensure accurate staffing information for the PBJ reports was provided to CMS for the fourth quarter of 2024. A facility document titled All Residents, dated 01/06/25, documented 38 residents resided at the facility.
- E Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review and interview, the facility failed to ensure SNF ABN forms included the required information for two (#43 and #48) of three sampled resident reviewed for skilled services beneficiary review. The DON identified 10 residents that had discharged from part A skilled services in the previous six months to the survey.
- E Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on record review and interview, the facility failed to ensure licensed nurses were competent to perform tasks of their position by conducting a skills check and documenting the results for each licensed nurse. A facility employee list provided by the DON documented eight licensed nurses worked at the facility.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and interview, the facility failed to: a. implement an enhanced barrier precaution policy to prevent the spread of multidrug-resistant organisms; and b. ensure a licensed practical nurse performed hand hygiene during tracheostomy care for one (#36) of one sampled resident reviewed for tracheostomy care. The administrator reported the census in the facility was 38 and one resident had a tracheostomy.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on record review and interview, the facility failed to ensure dialysis communication forms were consistently filled out for one (#21) of one sampled resident reviewed for dialysis. The administrator reported three residents in the facility received dialysis services.
- D Provide timely, quality laboratory services/tests to meet the needs of residents.
Inspectors wroteBased on record review and interview, the facility failed to ensure a resident with a diagnosis of diabetes and received routine insulin had an HgbA1C lab collected as ordered by a physician for one (#22) of five sampled residents reviewed for unnecessary medications. The DON stated 23 residents at the facility have physician routine orders for HgbA1C tests.
- D Have a plan that describes the process for conducting QAPI and QAA activities.
Inspectors wroteBased on record review and interview, the facility failed to ensure lab work identified by the QA committee as not having been done was collected once the omission was identified for one (#22) of five sampled residents reviewed for unnecessary medications. A facility document titled All Residents, dated 01/06/25, documented 38 residents resided at the facility.
November 16, 2023Standard inspection · 2 citations
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure staff wore hair nets and beard guards while in the kitchen. The CDM identified 33 residents received services from the kitchen. She identified one resident who solely received nutrition and hydration through a peg tube.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on record review and interview, the facility failed to update COVID-19 Policy and Procedures at least annually. The Administrator reported there were 34 residents residing in the facility.
October 29, 2022Standard inspection · 2 citations
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on record review, observation, and interview, the facility failed to conduct routine pressure ulcer assessments, follow physician orders for pressure ulcer treatment, and update the care plan for one (#15) of two residents sampled for pressure ulcers. The Resident Census and Conditions of Residents form documented one resident with pressure ulcers.
- C Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Inspectors wroteBased on record review and interview, the facility failed to submit direct care staffing data to CMS at any time in the past. The Resident Census and Conditions of Residents form documented 33 residents resided in the facility.
Fire safety inspections
4 fire safety citations on file: 2 on November 16, 2023, 2 on October 29, 2022.
Every fire safety citation4 citations
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Provide properly protected cooking facilities.
- F Establish an Emergency Preparedness Program (EP).
- E Provide properly protected cooking facilities.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| March 10, 2026 | Fine | $14,069 |
| January 8, 2024 | Fine | $4,938 |
| January 2, 2024 | Fine | $4,545 |
| December 11, 2023 | Fine | $13,762 |
| November 20, 2023 | Fine | $4,235 |
| October 30, 2023 | Fine | $10,586 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Oklahoma | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.16 | 3.79 | 3.86 |
| Registered nurses | 0.22 | 0.34 | 0.69 |
| All nursing staff on weekends | 3.13 | 3.44 | 3.42 |
| Nurse aides | 2.25 | ||
| Licensed practical nurses | 0.69 | ||
| Nursing staff turnover (share who left in a year) | not reported | 55.5% | 45.8% |
| Registered nurse turnover | not reported | 53.6% | 42.9% |
| Administrators who left | not reported |
CMS expects 2.91 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.17 on weekdays and 3.13 on weekends, 1% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.18 in April to June 2025 to 3.16 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.16 | 0.22 | 3.17 | 3.13 | 0.0% | 0 of 90 | 37 |
| Oct to Dec 2025 | 3.42 | 0.27 | 3.43 | 3.39 | 0.0% | 4 of 92 | 34 |
| Jul to Sep 2025 | 3.38 | 0.34 | 3.56 | 2.93 | 0.0% | 8 of 92 | 36 |
| Apr to Jun 2025 | 3.18 | 0.33 | 3.30 | 2.87 | 0.0% | 0 of 91 | 41 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Oklahoma, Jan to Mar 2026 | 3.79 | 0.32 | 3.94 | 3.42 | 2.2% | 1.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Oklahoma | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 14.0 | 13.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.9 | 1.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.6 | 2.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 4.7 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 11.9 | 13.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 7.5 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 38.6 | 17.5 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.6 | 2.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.0 | 3.0 | 1.8 |
Owners and operators
Legal business name: MUSKOGEE HEALTH SERVICES LLC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Lowe, Tina | Corporate officer | Individual | 10/01/2016 | |
| Montgomery, Thomas | Corporate officer | Individual | 04/10/1992 | |
| Management Services Inc | Operational/managerial control | Organization | 10/01/2016 | |
| Anderson, William | Operational/managerial control | Individual | 04/01/2025 | |
| Lowe, Tina | Operational/managerial control | Individual | 10/01/2016 | |
| McCoy, Stella | Operational/managerial control | Individual | 04/01/2025 | |
| Montgomery, Thomas | Operational/managerial control | Individual | 04/10/1992 | |
| Management Services Inc | Adp of the SNF | Organization | 12/31/2025 | |
| Anderson, William | Adp of the SNF | Individual | 04/01/2025 | |
| Lowe, Tina | Adp of the SNF | Individual | 10/01/2016 | |
| McCoy, Stella | Adp of the SNF | Individual | 04/01/2025 | |
| Montgomery, Thomas | Adp of the SNF | Individual | 04/10/1992 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 4 problems in this area, most recently on January 8, 2025: "Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on March 10, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on January 8, 2025: "Provide and implement an infection prevention and control program."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on January 8, 2025: "Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.13 hours per resident per day, below the Oklahoma average of 3.44.
Other nursing homes nearby
- Broadway Care & Rehab Center Muskogee, 0.4 mi · 1 of 5 stars · 28 citations
- Heartway at York Manor Health and Rehab Muskogee, 1 mi · 1 of 5 stars · 41 citations
- Pleasant Valley Health Care Center Muskogee, 1.2 mi · 2 of 5 stars · 29 citations
- Eastgate Village Care & Rehab Center Muskogee, 1.6 mi · 3 of 5 stars · 24 citations
- Brentwood Extended Care & Rehab Muskogee, 3.3 mi · 1 of 5 stars · 45 citations
- The Springs Skilled Nursing and Therapy Muskogee, 4.7 mi · 3 of 5 stars · 37 citations
- Fort Gibson Care & Rehab Center Fort Gibson, 6.8 mi · 3 of 5 stars · 35 citations
- Wagoner Health & Rehab Wagoner, 15 mi · 2 of 5 stars · 37 citations
Oklahoma contacts for a concern about a nursing home
These are the official offices in Oklahoma. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Oklahoma State Department of Health, Long Term Care Service, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Oklahoma Long-Term Care Ombudsman, Office of the Attorney General, 1-800-211-2116. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: OSDH Long Term Care Surveys search, where Oklahoma publishes its own records on licensed homes.
Common questions
- What is Muskogee Nursing Center's Medicare star rating?
- CMS rates Muskogee Nursing Center 1 out of 5 stars overall, with 1 for health inspections, 2 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Muskogee Nursing Center get at its last inspection?
- 7 health deficiencies at the standard inspection on January 8, 2025. The Oklahoma average is 6.4.
- Has Muskogee Nursing Center been fined?
- Yes. CMS lists 6 fines totaling $52,135 in the last three years.
- Does Muskogee Nursing Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Muskogee Nursing Center?
- CMS lists 12 owners and managers. Legal business name: MUSKOGEE HEALTH SERVICES LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.