Heartway at York Manor Health and Rehab
500 South York, Muskogee, OK 74403 · Muskogee County · (918) 682-6724
60 certified beds, about 39 residents a day · Non profit - Corporation · Medicare and Medicaid since 1993
CMS Care Compare ratings, data as of September 1, 2026 · CCN 375132 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on September 15, 2025, inspectors cited 18 health deficiencies (the Oklahoma average is 6.4, the national average 9.2).
None of its 41 health citations since October 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.21 hours per resident per day, against 3.79 across Oklahoma and 3.86 nationally. Registered nurses accounted for 0.31 of those hours.
69.4% of nursing staff left within the year CMS measured (Oklahoma average 55.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 41 health citations on file.
September 15, 2025Standard inspection, Complaint inspection · 18 citations
- F Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on record review and interview, the facility failed to maintain evidence of grievances with resolutions for 1 (#8) of 1 sampled resident sampled reviewed for grievances. The administrator identified 41 residents resided in the facility.
- F Post nurse staffing information every day.
Inspectors wroteBased on observation, interview, and record review, the facility failed to include the actual and working hours of licensed and unlicensed staff on the daily posted staffing and failed to ensure disciplines were included on the nurse staffing data for 7 (09/08/25 through 09/14/25) of 7 days reviewed for posted nurse staffing. The DON identified 41 residents resided in the facility.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to ensure kitchen equipment was properly dried before storing, the ice machine was free of debris and build-up and cross contamination was prevented during 2 of 2 meal services observed. The DON identified 41 residents ate meals from the kitchen.
- F Implement a program that monitors antibiotic use.
Inspectors wroteBased on record review and interview, the facility failed to implement an antibiotic stewardship program. The DON identified 41 residents resided in the facility.
- F Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Inspectors wroteBased on record review and interview, the facility failed to ensure an individual was designated as the infection preventionist. The DON identified 41 residents resided in the facility.
- E Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on record review and interview, the facility failed to provide care for 1 (#4) of 1 sampled resident reviewed for nephrostomy care. The administrator identified one resident who had a nephrostomy in the facility.
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure ordered medication was available for 2 (#45 and #11) of 10 sampled residents were reviewed for medication availability. The DON identified 41 residents received medications.
- E Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on record review and interview, the facility failed to provide rationales for gradual dose reductions for 4 (#8, 45, 9 and #11) of 5 sampled residents reviewed for unnecessary medications. The DON identified 27 residents resided in the facility and received psychotropic medications.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review and interview, the facility failed to ensure resident representatives were notified of a change in condition for 1 (#9) of 1 sampled resident reviewed for notification of change. The DON identified 41 residents resided in the facility.
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on record review and interview, the facility failed to ensure a recapitulation of the resident's stay had been completed and discharge medication information had been provided for 1 (#44) of 1 sampled resident who was reviewed for discharge. The DON identified one resident had been discharged in the past 3 months.
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on record review and interview, the facility failed to ensure assessments were encoded and transmitted for 2 (#9 and #45) of 12 sampled residents whose assessments were reviewed. The DON identified 41 residents resided in the facility.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and interview, the facility failed to ensure assessments were accurate for 1 (#16) of 12 sampled residents whose assessments were reviewed. The DON identified 41 residents resided in the facility.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interview, the facility failed to ensure care plans were comprehensive for 2 (#16 and #4) of 12 sampled residents reviewed for comprehensive care plans. The DON identified 41 residents resided in the facility.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record review and interview, the facility failed to revise and accurately revise a care plan for 2 (#9 and #4) of 2 residents sampled were reviewed for care plans. The administrator identified 41 residents resided in the facility.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a medication error rate of 5% or less. Two medication errors were observed out of 31 opportunities, which indicated a 6.25% medication error rate. The DON identified 41 residents receive medications in the facility. On 09/10/25 at 8:19 a.m., CMA #2 was observed to administer Budesonide-Fomotorol Fumarate (a corticosteroid medication for chronic obstructive pulmonary disease) 80-4.5 mcg/act 2 puffs to Resident #45. CMA #2 was not observed to encourage or instruct Resident #45 to rinse their mouth after using the inhaler. Resident #45 was not observed to receive Daliresp (a medication for chronic obstructive pulmonary disease) 250 MCG tablet by mouth. An undated policy titled Administration of Inhalers by Certified Medication Aides, read in part, Encourage mouth rinse if corticosteroid inhaler was used. [...]
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and interview, the facility failed to ensure medications were secured for 1 (treatment cart #1) of 1 treatment carts observed. The DON identified two treatment carts in the facility.
- D Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure menus were followed for 1 meal of 1 meal observed. The DON identified 41 residents ate meals from the kitchen.
- D Dispose of garbage and refuse properly.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure trash cans were covered in the kitchen for 1 (the trash can by the handwashing sink) of 2 trash cans observed in the kitchen. The human resources employee identified 2 trash cans in the kitchen, and the DON identified 41 residents received nourishment from the kitchen.
January 29, 2025Standard inspection · 6 citations
- E Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on record review and interview, the facility failed to provide written notices of transfer to residents transferred to acute care hospitals by the facility for three (#17, 27, and #45) of three sampled residents reviewed for discharges and hospitalizations. The ADON stated nine residents had transferred to an acute care hospital in the previous three months.
- E Post nurse staffing information every day.
Inspectors wroteBased on observation and interview, the facility failed to post nurse staffing in a prominent place accessible to residents and visitors. The administrator identified 42 residents who resided in the facility.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure: a. the deep fryer was cleaned after use; and b. refrigerated items were labeled and dated for the residents. The dietary manager identified 40 residents who received meals prepared by the kitchen and two residents who received nutrition via tube feeding.
- E Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Inspectors wroteBased on record review and interview, the facility failed to ensure the facility medical director participated in the quality assessment and performance improvement program. The ADON stated there were 42 residents residing at the facility.
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review and interview, the facility failed to ensure a NOMNC form was provided to a resident within the mandated time frame for one (#10) of three sampled residents reviewed for beneficiary notices. The ADON reported there had been five discharges from Medicare covered part A services in the past six months.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure infection control practices were followed for one (#26) of two sampled residents who were reviewed for wound care. The DON identified three residents who were currently receiving wound care treatments.
October 16, 2023Standard inspection, Complaint inspection · 17 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. The Resident Census and Conditions of Residents form documented 42 residents resided in the facility with one resident who required tube feedings.
- E Honor the resident's right to manage his or her financial affairs.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure residents on the resident trust fund had the right to manage their own financial affairs for three (#1, 37, and #38) of three residents reviewed for trust funds. The facility administrator reported 39 residents were on the trust fund.
- E Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Inspectors wroteBased on record review and interview the facility failed to ensure quarterly statements were provided to the residents who were on the trust fund for one (#27) of three residents reviewed for trust funds. The administrator reported 39 residents were on the trust fund.
- E Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and interview, the facility failed to ensure resident assessments accurately reflected the residents' status for three (#12, 23, and #28) of 16 sampled residents whose assessments were reviewed. The Resident Census and Conditions of Residents form documented a census of 42 residents.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and interview, the facility failed to ensure: a. dirty linens were stored properly. b. proper PPE was present in the laundry room. c. a program was designed to help prevent the development of Legionnaires' disease and Pontiac fever cased by Legionella bacteria. The Resident Census and Conditions of Residents form documented a census of 42 residents.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure residents code status was documented correctly throughout the residents' clinical records for one (#31) and a DNR consent form documented complete information for one (#3) of two residents reviewed for code status. The Resident Census and Conditions of Residents form documented 42 residents resided in the facility.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on record review and interview, the facility failed to notify a representative of a discharge to the hospital for one (#96) of three residents sampled for discharges. The Resident Census and Conditions of Residents form documented 42 residents resided in the facility.
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on record review and interview the facility failed to ensure a significant change assessment was submitted to CMS within 14 days of completion for one (#7) of 21 residents whose assessments were reviewed. The Resident Census and Conditions of Residents form documented 42 residents resided in the facility.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on record review and interview, the facility failed to ensure a resident with a newly evident possible serious mental disorder was referred to OHCA for one (#12) of one sampled resident whose PASRR screening was reviewed. The Resident Census and Conditions of Residents form documented a census of 42 residents.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, record review, and interview, it was determined the facility failed to ensure baths were performed for one (#31) of three residents sampled for ADLs. The Resident Census and Conditions of Residents form documented a census of 42 residents.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, record review, and interview, the facility failed to administer oxygen according to physician orders for one (#3) of one resident reviewed for respiratory care. The Resident Census and Conditions of Residents form documented 10 residents received respiratory treatments.
- D Provide care or services that was trauma informed and/or culturally competent.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure residents with a diagnosis of post traumatic stress disorder received culturally competent trauma informed care in order to eliminate or mitigate triggers which could cause re-traumatization of the resident for one (#39) of one resident reviewed for behavior. The Resident Census and Conditions of Residents form documented 34 residents had psychiatric diagnoses and two had behavioral needs.
- D Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Inspectors wroteBased on observation, record review, and interview, the facility failed to review the risks and benefits of side rails with the resident or resident representative and obtain an informed consent prior to installation for two (#13 and #28) of two sampled residents reviewed for side rails. The administrator identified 15 residents in the facility had bed rails on their beds.
- D Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on record review and interview the facility failed to ensure the services of an RN was available in the facility eight hours daily seven days a week and failed to ensure an RN was designated to serve as the DON. The Resident Census and Conditions of Residents form documented 42 residents resided in the facility.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the attending physician documented they had reviewed a consultant pharmacist's recommendation or provide a rational for disagreeing with a request to reduce a medication for one (#23) of five residents whose medications were reviewed. The Resident Census and Conditions of Residents form documented 42 residents resided in the facility.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure significant medication errors did not occur for one (#23) of five residents whose medications were reviewed. The Resident Census and Conditions of Residents form documented 42 residents resided in the facility.
- D Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation and interview, the facility failed to prepare food in a form which met the individual needs of residents for one (#10) of one resident reviewed for a mechanically altered diet. The Resident Census and Conditions of Residents form documented a nine resident in the facility with mechanically altered diets and one resident who required tube feedings.
Fire safety inspections
9 fire safety citations on file: 6 on September 15, 2025, 2 on January 29, 2025, 1 on October 16, 2023.
Every fire safety citation9 citations
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Have properly located and lighted "Exit" signs.
- F Have an alternate power supply for its alarm system.
- E Provide properly protected cooking facilities.
- E Install an approved automatic sprinkler system.
- D Have power receptacles that are properly grounded.
- F Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- E Provide properly protected cooking facilities.
- F Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Oklahoma | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.21 | 3.79 | 3.86 |
| Registered nurses | 0.31 | 0.34 | 0.69 |
| All nursing staff on weekends | 3.39 | 3.44 | 3.42 |
| Nurse aides | 2.40 | ||
| Licensed practical nurses | 0.50 | ||
| Nursing staff turnover (share who left in a year) | 69.4% | 55.5% | 45.8% |
| Registered nurse turnover | not reported | 53.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 2.36 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.13 on weekdays and 3.39 on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 6.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.11 in April to June 2025 to 3.21 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.21 | 0.31 | 3.13 | 3.39 | 6.2% | 0 of 90 | 39 |
| Oct to Dec 2025 | 3.19 | 0.33 | 3.11 | 3.37 | 5.3% | 1 of 92 | 40 |
| Jul to Sep 2025 | 3.10 | 0.46 | 3.02 | 3.31 | 2.4% | 0 of 92 | 39 |
| Apr to Jun 2025 | 3.11 | 0.45 | 3.04 | 3.29 | 2.8% | 0 of 91 | 41 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Oklahoma, Jan to Mar 2026 | 3.79 | 0.32 | 3.94 | 3.42 | 2.2% | 1.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Oklahoma
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Oklahoma, all employers | |||
| CNAs (nursing assistants) | $17.27 | $15.82 to $18.39 | 19,410 |
| LPNs and LVNs | $28.04 | $24.06 to $29.84 | 11,540 |
| Registered nurses | $39.87 | $37.19 to $47.55 | 38,270 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Oklahoma | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 7.9 | 13.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 3.2 | 1.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.9 | 2.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.5 | 4.7 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 5.3 | 13.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 7.2 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 48.6 | 17.5 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.0 | 2.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 4.8 | 3.0 | 1.8 |
Owners and operators
Legal business name: HEARTWAY CORPORATION.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Tno Holdings, LLC | 5% or greater mortgage interest | Organization | 12/21/2021 | |
| Barton, Blaine | Managing control - governing body | Individual | 03/15/2023 | |
| Blue, Randall | Managing control - governing body | Individual | 03/15/2023 | |
| Salyer, Thomas | Managing control - governing body | Individual | 03/15/2023 | |
| Sanford, Andrew | Managing control - governing body | Individual | 03/15/2023 | |
| Barton, Blaine | Corporate director | Individual | 03/15/2023 | |
| Blue, Randall | Corporate director | Individual | 03/15/2023 | |
| Darby, Jan | Corporate director | Individual | 02/05/2025 | |
| Salyer, Thomas | Corporate director | Individual | 03/15/2023 | |
| Sanford, Andrew | Corporate director | Individual | 03/15/2023 | |
| Barton, Blaine | Corporate officer | Individual | 03/15/2023 | |
| Baucom, Kathy | Corporate officer | Individual | 03/15/2023 | |
| Blue, Randall | Corporate officer | Individual | 03/15/2023 | |
| Darby, Jan | Corporate officer | Individual | 02/05/2025 | |
| Salyer, Thomas | Corporate officer | Individual | 03/15/2023 | |
| Sanford, Andrew | Corporate officer | Individual | 03/15/2023 | |
| Forvis Mazars LLP | Operational/managerial control | Organization | 01/09/2023 | |
| Barton, Blaine | Operational/managerial control | Individual | 03/15/2023 | |
| Baucom, Kathy | Operational/managerial control | Individual | 09/10/2010 | |
| Blue, Randall | Operational/managerial control | Individual | 03/15/2023 | |
| Breashears, Shirley | Operational/managerial control | Individual | 03/16/2023 | |
| Hermance, Terry | Operational/managerial control | Individual | 08/01/2023 | |
| Marshall, Andrea | Operational/managerial control | Individual | 09/08/2023 | |
| Salyer, Thomas | Operational/managerial control | Individual | 03/15/2023 | |
| Sanford, Andrew | Operational/managerial control | Individual | 03/15/2023 | |
| Bokf,na | Adp of the SNF | Organization | 11/16/2021 | |
| Forvis Mazars LLP | Adp of the SNF | Organization | 03/26/2025 | |
| Nutrition Management Services Inc. | Adp of the SNF | Organization | 01/01/2013 | |
| Baucom, Kathy | Adp of the SNF | Individual | 09/20/2010 | |
| Blue, Randall | Adp of the SNF | Individual | 03/15/2023 | |
| Breashears, Shirley | Adp of the SNF | Individual | 03/16/2023 | |
| Hermance, Terry | Adp of the SNF | Individual | 08/01/2023 | |
| Marshall, Andrea | Adp of the SNF | Individual | 09/08/2023 | |
| Sanford, Andrew | Adp of the SNF | Individual | 03/15/2023 | |
| Taylor, Justin | Adp of the SNF | Individual | 01/08/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 9 problems in this area, most recently on September 15, 2025: "Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances."
- When is the care plan meeting, and can family attend it?Inspectors cited 7 problems in this area, most recently on September 15, 2025: "Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 6 problems in this area, most recently on September 15, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 6 problems in this area, most recently on September 15, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.39 hours per resident per day, below the Oklahoma average of 3.44.
Other nursing homes nearby
- Broadway Care & Rehab Center Muskogee, 0.7 mi · 1 of 5 stars · 28 citations
- Pleasant Valley Health Care Center Muskogee, 0.7 mi · 2 of 5 stars · 29 citations
- Muskogee Nursing Center Muskogee, 1 mi · 1 of 5 stars · 12 citations
- Eastgate Village Care & Rehab Center Muskogee, 1.2 mi · 3 of 5 stars · 24 citations
- Brentwood Extended Care & Rehab Muskogee, 4.2 mi · 1 of 5 stars · 45 citations
- The Springs Skilled Nursing and Therapy Muskogee, 5.5 mi · 3 of 5 stars · 37 citations
- Fort Gibson Care & Rehab Center Fort Gibson, 6.7 mi · 3 of 5 stars · 35 citations
- Wagoner Health & Rehab Wagoner, 15.8 mi · 2 of 5 stars · 37 citations
Oklahoma contacts for a concern about a nursing home
These are the official offices in Oklahoma. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Oklahoma State Department of Health, Long Term Care Service, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Oklahoma Long-Term Care Ombudsman, Office of the Attorney General, 1-800-211-2116. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: OSDH Long Term Care Surveys search, where Oklahoma publishes its own records on licensed homes.
Common questions
- What is Heartway at York Manor Health and Rehab's Medicare star rating?
- CMS rates Heartway at York Manor Health and Rehab 1 out of 5 stars overall, with 1 for health inspections, 4 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Heartway at York Manor Health and Rehab get at its last inspection?
- 18 health deficiencies at the standard inspection on September 15, 2025. The Oklahoma average is 6.4.
- Has Heartway at York Manor Health and Rehab been fined?
- CMS lists no fines in the last three years.
- Does Heartway at York Manor Health and Rehab accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Heartway at York Manor Health and Rehab?
- CMS lists 35 owners and managers. Legal business name: HEARTWAY CORPORATION.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.