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Novant Health Presbyterian Medical Center-Snu

200 Hawthorne Lane, Charlotte, NC 28207 · Mecklenburg County · (704) 384-4000

12 certified beds, about 9 residents a day · Non profit - Corporation · Medicare and Medicaid since 1994

CMS high performing icon Inside a hospital Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
5 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 345467 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on August 27, 2025, inspectors cited 0 health deficiencies (the North Carolina average is 4.7, the national average 9.2).

None of its 5 health citations since April 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 6.47 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 2.27 of those hours.

53.3% of nursing staff left within the year CMS measured (North Carolina average 49.0%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 5 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
2D
2E
1F
Potential for minimal harm
0A
0B
0C
August 27, 2025Standard inspection · 0 citations
August 15, 2024Standard inspection · 3 citations
  1. E
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 10, 2024
    Inspectors wroteBased on observations and staff interviews, the facility failed to keep the area around the garbage compacter free of accumulated trash and debris for 1 of 1 garbage compacter observed.
  2. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 10, 2024
    Inspectors wroteBased on observations, staff interviews, and record review, the facility failed to apply signage indicating the use of oxygen outside the resident's room for 2 of 2 residents reviewed for oxygen use (Resident #9 and Resident #5).
  3. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 10, 2024
    Inspectors wroteBased on observations, record review and staff interviews, the facility failed to maintain a medication error rate of 5% or less as evidenced by 2 medication errors out of 26 opportunities. This resulted in a medication error rate of 7.69% for 1 of 3 residents (Resident #1) observed during medication administration observation.
April 19, 2023Standard inspection · 2 citations
  1. F
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 16, 2023
    Inspectors wroteBased on observations and staff interviews the facility failed to remove loose garbage and debris from underneath 1 of 1 trash lift located in the back of the kitchen area with no closed door separating the kitchen and food was being prepared a short distance away. This practice had the potential to impact sanitary conditions, food served to residents and attract pests/rodents.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 16, 2023
    Inspectors wroteBased on observations and staff interviews, the facility failed to discard expired food items and remove grease build up on and around the fryer used to prepare food. These practices had the potential to affect food served to 7 of 7 residents.

Fire safety inspections

3 fire safety citations on file: 3 on October 31, 2019.

Every fire safety citation3 citations
  1. E
    Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    K 225 · October 31, 2019 · Corrected (the home has a date of correction)
  2. D
    Have exits that are accessible at all times.
    K 271 · October 31, 2019 · Corrected (the home has a date of correction)
  3. D
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · October 31, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNorth CarolinaUnited States
All nursing staff (RN, LPN and aides)6.473.853.86
Registered nurses2.270.620.69
All nursing staff on weekends6.393.423.42
Nurse aides2.79
Licensed practical nurses1.42
Nursing staff turnover (share who left in a year)53.3%49.0%45.8%
Registered nurse turnovernot reported45.6%42.9%
Administrators who leftnot reported

CMS expects 3.83 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.50 on weekdays and 6.39 on weekends, 2% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 6.63 in April to June 2025 to 6.47 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20266.472.276.506.39 0.0%0 of 909
Oct to Dec 20256.432.066.576.05 0.0%1 of 9210
Jul to Sep 20256.611.996.796.14 0.0%0 of 9211
Apr to Jun 20256.632.076.796.17 0.0%0 of 9110
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
North Carolina, Jan to Mar 20263.650.533.823.258.0%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for North Carolina

JobMedianMiddle halfEmployed
North Carolina, all employers
CNAs (nursing assistants)$18.49$17.28 to $21.0864,010
LPNs and LVNs$30.42$28.50 to $33.5118,010
Registered nurses$40.56$37.87 to $49.06111,120
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Novant Health Presbyterian Medical Center-Snu. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNorth CarolinaUS
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.21.41.6
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
19.122.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
6.912.912.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Novant Health Presbyterian Medical Center-Snu's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (75.1% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

75.1% this home

Better than the national rate

US median of homes 51.5% · North Carolina: 93 better, 25 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 97 eligible stays.

Potentially preventable readmissions

10.7% this home

No different from the national rate

US median of homes 10.7% · North Carolina: 1 better, 4 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 104 eligible stays.

Infections that led to a hospital stay

6.0% this home

No different from the national rate

US median of homes 7.1% · North Carolina: 1 better, 3 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 62 eligible stays.

Self-care and mobility at discharge

73.1% this home

Median of homes: North Carolina54.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 93 residents counted.

Falls with major injury

0.0% this home

Median of homes: North Carolina0.6% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 101 residents counted.

New or worsened pressure ulcers

3.7% this home

Median of homes: North Carolina2.5% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 101 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: North Carolina97.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 9 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: THE PRESBYTERIAN HOSPITAL.

NameRoleTypeShareSince
Novant Health, Inc.5% or greater direct ownership interestOrganization100%01/01/2007
Armato, CarlCorporate directorIndividual01/01/2012
Black, TeraCorporate directorIndividual01/01/2025
Case, KimberlyCorporate directorIndividual05/01/2021
Ehtisham, SaadCorporate directorIndividual01/01/2021
Feinour, JamieCorporate directorIndividual03/25/2025
Johnson, JamesCorporate directorIndividual01/01/2017
Jones, ThaddeusCorporate directorIndividual01/01/2021
Lewis, JohnCorporate directorIndividual01/01/2021
Lobo, LouisCorporate directorIndividual01/01/2020
Lyons, MarshaCorporate directorIndividual01/01/2021
Taylor, JamesCorporate directorIndividual01/01/2021
Wilson, PatrickCorporate directorIndividual05/01/2023
Deitemeyer, KandiCorporate officerIndividual01/01/2021
Gundala, SrivatsatejaswiOperational/managerial controlIndividual02/14/2023
Black, TeraTrustee of the SNFIndividual01/01/2025
Ehtisham, SaadTrustee of the SNFIndividual01/01/2025
Novant Health, Inc.Adp of the SNFOrganization05/15/2025
Gundala, SrivatsatejaswiAdp of the SNFIndividual02/14/2023

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on August 15, 2024: "Dispose of garbage and refuse properly."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on August 15, 2024: "Provide safe and appropriate respiratory care for a resident when needed."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on August 15, 2024: "Ensure medication error rates are not 5 percent or greater."

Other nursing homes nearby

North Carolina contacts for a concern about a nursing home

These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.

Common questions

What is Novant Health Presbyterian Medical Center-Snu's Medicare star rating?
CMS rates Novant Health Presbyterian Medical Center-Snu 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Novant Health Presbyterian Medical Center-Snu get at its last inspection?
0 health deficiencies at the standard inspection on August 27, 2025. The North Carolina average is 4.7.
Has Novant Health Presbyterian Medical Center-Snu been fined?
CMS lists no fines in the last three years.
Does Novant Health Presbyterian Medical Center-Snu accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Novant Health Presbyterian Medical Center-Snu?
CMS lists 19 owners and managers. Legal business name: THE PRESBYTERIAN HOSPITAL.

Sources

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