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Ozark Health and Rehabilitation, LLC

312 Bryan Drive, Ozark, AL 36360 · Dale County · (334) 774-2561

149 certified beds, about 141 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1978

Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 015208 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 16, 2023, inspectors cited 3 health deficiencies (the Alabama average is 4, the national average 9.2).

None of its 5 health citations since June 2018 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.74 hours per resident per day, against 3.88 across Alabama and 3.86 nationally. Registered nurses accounted for 0.37 of those hours.

46.3% of nursing staff left within the year CMS measured (Alabama average 46.9%).

CMS links it to Nhs Management, an affiliated group of 43 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 5 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
4D
0E
1F
Potential for minimal harm
0A
0B
0C
June 16, 2023Standard inspection · 3 citations
  1. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 21, 2023
    Inspectors wroteBased on observation, record review, interviews, and review of facility policies, the facility failed to ensure that side were not used in a manner to physically restrain Resident #107. This affected one of one sampled residents reviewed for side rail use as a restraint.
  2. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 21, 2023
    Inspectors wroteBased on observations, interviews, record review, and facility policy review, the facility failed to revise a comprehensive person-centered care plan for (Resident #107). Specifically, the facility failed to revise a comprehensive care plan for Resident #107 to include the use of siderails as an enabler for bed mobility and transfers. This affected one of 26 sampled residents comprehensive care plans reviewed.
  3. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 21, 2023
    Inspectors wroteBased on observations, interviews, record review, and facility policy review, the facility failed to ensure residents who required extensive to total assistance with personal hygiene were regularly offered trimming or shaving of facial hair and trimming of fingernails to maintain good grooming and hygiene. This affected two of five sampled residents reviewed for activities of daily living (ADLs) for (Resident #65 and Resident #107).
June 13, 2019Standard inspection · 2 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 18, 2019
    Inspectors wroteBased on observation, interviews, review of a facility policy (Budget Guidelines) and the 2017 Food Code United States Public Health, the facility failed to: 1) routinely date and discard food items within a timely manner; 2) prevent the cross-contamination of food prior to service on the 6/11/19 and during the 6/12/19 lunch tray lines via contact with an unsanitized thermometer handle, and flies; 3) ensure all foods were checked for safe and sanitary temperatures prior to service on the 6/12/19 lunch tray line; and 4) re-heat food found to be below 135 degrees on the 6/12/19 lunch tray line. This had the potential to affect all 137 residents for whom meals were prepared and served at the time of this survey. Findings Included: 1) FOOD LABELING/TIMELY DISCARD The facility policy titled, Budget Guidelines (policy number DS. VI-6, with an effective date of 08/10/18) specifies: h. [...]
  2. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2019
    Inspectors wroteBased on observation,interview, medical record review and review of a facility document titled Peri-Care the facility failed to ensure a Certified Nursing Assistant (CNA) did not clean bowel movement from Resident Identifier (RI) #128, a resident with history of a Urinary Tract Infection (UTI), then with the same gloves, place a clean brief on the resident. This was observed on 6/11/19 and affected one of two residents observed for incontinent care. Findings Include: A review of an undated facility document titled: PERI-CARE revealed: . 3. WASH HANDS AND APPLY GLOVES 4. WASH PUBIC AREA . 8. REMOVE GLOVES AND WASH HANDS--APPLY CLEAN GLOVES 9. TURN RESIDENT ON SIDE 10. WASH ANAL AREA . 12. REMOVE GLOVES AND WASH HANDS-APPLY CLEAN GLOVES . 14. PLACE CLEAN BRIEF . RI #128 was admitted to the facility on [DATE] with a diagnosis to include Parkinson's Disease. [...]
June 28, 2018Standard inspection · 0 citations

Fire safety inspections

14 fire safety citations on file: 8 on June 16, 2023, 3 on June 13, 2019, 3 on June 28, 2018.

Every fire safety citation14 citations
  1. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · June 16, 2023 · Corrected (the home has a date of correction)
  2. F
    Install an approved automatic sprinkler system.
    K 351 · June 16, 2023 · Corrected (the home has a date of correction)
  3. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · June 16, 2023 · Corrected (the home has a date of correction)
  4. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · June 16, 2023 · Corrected (the home has a date of correction)
  5. E
    Install corridor and hallway doors that block smoke.
    K 363 · June 16, 2023 · Corrected (the home has a date of correction)
  6. D
    Have horizontal exits used in accordance with safety requirements.
    K 226 · June 16, 2023 · Corrected (the home has a date of correction)
  7. D
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · June 16, 2023 · Corrected (the home has a date of correction)
  8. D
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · June 16, 2023 · Corrected (the home has a date of correction)
  9. D
    Meet other general requirements that are deficient.
    K 300 · June 13, 2019 · Corrected (the home has a date of correction)
  10. D
    Install corridor and hallway doors that block smoke.
    K 363 · June 13, 2019 · Corrected (the home has a date of correction)
  11. D
    Ensure proper usage of power strips and extension cords.
    K 920 · June 13, 2019 · Corrected (the home has a date of correction)
  12. E
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · June 28, 2018 · Corrected (the home has a date of correction)
  13. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · June 28, 2018 · Corrected (the home has a date of correction)
  14. D
    Install an approved automatic sprinkler system.
    K 351 · June 28, 2018 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeAlabamaUnited States
All nursing staff (RN, LPN and aides)3.743.883.86
Registered nurses0.370.650.69
All nursing staff on weekends3.243.263.42
Nurse aides2.49
Licensed practical nurses0.88
Nursing staff turnover (share who left in a year)46.3%46.9%45.8%
Registered nurse turnover37.5%39.5%42.9%
Administrators who left0

CMS expects 3.11 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.95 on weekdays and 3.24 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.06 in April to June 2025 to 3.74 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.740.373.953.24 0.0%0 of 90141
Oct to Dec 20253.860.444.063.33 0.0%0 of 92136
Jul to Sep 20254.000.494.193.51 0.0%0 of 92135
Apr to Jun 20254.060.454.313.43 0.0%0 of 91139
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Alabama, Jan to Mar 20263.880.634.133.270.9%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Alabama

JobMedianMiddle halfEmployed
Alabama, all employers
CNAs (nursing assistants)$16.41$14.45 to $17.4925,250
LPNs and LVNs$27.42$23.15 to $29.7111,580
Registered nurses$37.06$30.53 to $40.0954,340
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeAlabamaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
5.712.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.90.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.62.41.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.23.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.02.01.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
6.412.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
6.65.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
23.721.215.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
17.024.823.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
9.311.312.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.92.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.21.71.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Ozark Health and Rehabilitation, LLC's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (46.4% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

46.4% this home

No different from the national rate

US median of homes 51.5% · Alabama: 41 better, 10 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 80 eligible stays.

Potentially preventable readmissions

10.6% this home

No different from the national rate

US median of homes 10.7% · Alabama: 1 better, 3 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 91 eligible stays.

Infections that led to a hospital stay

6.1% this home

No different from the national rate

US median of homes 7.1% · Alabama: 0 better, 1 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 47 eligible stays.

Self-care and mobility at discharge

66.7% this home

Median of homes: Alabama50.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 24 residents counted.

Falls with major injury

3.6% this home

Median of homes: Alabama0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 28 residents counted.

New or worsened pressure ulcers

8.2% this home

Median of homes: Alabama2.1% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 28 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Alabama100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 15 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: OZARK HEALTH AND REHABILITATION, LLC. CMS links this home to Nhs Management, a group of 43 nursing homes averaging 2.9 stars overall.

NameRoleTypeShareSince
Nhs Operations LLC5% or greater direct ownership interestOrganization100%11/08/2002
James Norman Estes Jr Tr5% or greater indirect ownership interestOrganization5%11/08/2002
Jennifer Lee Estes Tr 0310935% or greater indirect ownership interestOrganization5%11/08/2002
Estes, James5% or greater indirect ownership interestIndividual89%11/08/2002
Estes - McAbee Investments5% or greater security interestOrganization06/09/2020
Regions Bank5% or greater security interestOrganization08/27/2012
Baggett, BryanManaging control - governing bodyIndividual05/27/2024
Richburg, JulieManaging control - governing bodyIndividual12/11/2014
Rasco, LynnCorporate directorIndividual07/01/2022
Estes, JamesCorporate officerIndividual11/08/2002
Long, PhillipCorporate officerIndividual10/01/2019
Baggett, BryanOperational/managerial controlIndividual05/27/2024
Gouge, SonyaOperational/managerial controlIndividual06/06/2017
Rasco, LynnOperational/managerial controlIndividual07/01/2022
Richburg, JulieOperational/managerial controlIndividual12/11/2014
Gouge, SonyaAdp of the SNFIndividual02/07/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on June 16, 2023: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on June 16, 2023: "Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on June 16, 2023: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on June 13, 2019: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.24 hours per resident per day, below the Alabama average of 3.26.

Other nursing homes nearby

Alabama contacts for a concern about a nursing home

These are the official offices in Alabama. NursingHomeClear cannot take or act on complaints.

Common questions

What is Ozark Health and Rehabilitation, LLC's Medicare star rating?
CMS rates Ozark Health and Rehabilitation, LLC 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Ozark Health and Rehabilitation, LLC get at its last inspection?
3 health deficiencies at the standard inspection on June 16, 2023. The Alabama average is 4.
Has Ozark Health and Rehabilitation, LLC been fined?
CMS lists no fines in the last three years.
Does Ozark Health and Rehabilitation, LLC accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Ozark Health and Rehabilitation, LLC?
CMS lists 16 owners and managers, and links the home to Nhs Management. Legal business name: OZARK HEALTH AND REHABILITATION, LLC.

Sources

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