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Oneida Nursing and Rehab Center

18805 Alberta Dr, Oneida, TN 37841 · Scott County · (423) 569-8382

56 certified beds, about 39 residents a day · For profit - Individual · Medicare and Medicaid since 1991

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
3 of 5
Quality measures
1 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 445254 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 17, 2026, inspectors cited 5 health deficiencies (the Tennessee average is 4.4, the national average 9.2).

Of 12 health citations since January 2020, 3 were rated as actual harm or immediate jeopardy to residents (3 immediate jeopardy).

CMS lists 1 fine totaling $52,111 in the last three years; the largest was $52,111, and the latest is dated September 22, 2023.

Nurses and nurse aides worked 3.86 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.64 of those hours.

59.5% of nursing staff left within the year CMS measured (Tennessee average 48.9%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
3K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
5D
0E
4F
Potential for minimal harm
0A
0B
0C
June 17, 2026Standard inspection · 5 citations
  1. F
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 27, 2026
    Inspectors wroteBased on facility policy review, facility job description review, observations, and interviews, the facility failed to identify quality deficiencies related to Enhanced Barrier Precautions (EBP) and put action plans in place to prevent deficient practice. The facility's failure had the potential to affect 37 out of 37 residents.
  2. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 27, 2026
    Inspectors wroteBased on facility policy review, Infection Preventionist (IP) Job Description review, Centers for Disease Control and Prevention (CDC) website review, observations, and interviews, the facility failed to ensure the facility staff followed the most used up to date guidance for infection control procedures related to Enhanced Barrier Precautions (EBP). The failure was identified by a sample selected of 3 residents (Resident #21, Resident #5, and Resident #36) to review, the findings had the potential to affect the census population of 37 residents.
  3. F
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    F882 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 27, 2026
    Inspectors wroteBased on facility policy review, Infection Preventionist (IP) job description review, Centers for Disease Control and Prevention (CDC) website review, observation, and interview, the facility failed to ensure the IPs practiced using the most current guidance for infection control procedures related to Enhanced Barrier Precautions (EBP). The failure had the potential to affect 37 of 37 residents in the facility.
  4. D
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 27, 2026
    Inspectors wroteBased on medical record review and interviews, the facility failed to ensure Notice of Medicare Non-Coverage (NOMNC) was provided to 1 resident (Resident #44) of 3 residents reviewed for beneficiary notices.
  5. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 27, 2026
    Inspectors wroteBased on facility policy review, facility professional standards documentation, medical record review, and interviews the facility failed to ensure basic nursing standards for the rights of medication administration were followed for 1 resident (Resident #5) of 5 residents reviewed for Unnecessary Medications.
September 22, 2023Standard inspection · 7 citations
  1. K
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · Immediate jeopardy to resident health or safety, pattern · Corrected (the home has a date of correction) October 7, 2023
    Inspectors wroteBased on facility policy review, professional standards review, medical record review, observation and interview, the facility failed to provide services which met professional standards of practice when a Registered Nurse (RN) #1 failed to administer essential medications, including anti-hypertensives, cardiac medications, and insulin, as ordered by the resident's physician, and failed to notify the physician when the essential medications had been withheld for 3 residents (Resident #3, #13, and #22) of 7 residents reviewed for medication administration. The facility's failure had the potential to create negative adverse outcomes to Residents #3, #13 and #22 and had the potential to affect all residents of the facility. [...]
  2. K
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Immediate jeopardy to resident health or safety, pattern · Corrected (the home has a date of correction) October 9, 2023
    Inspectors wroteBased on facility policy review, medical record review, and interview the facility failed to ensure essential medications were administered as ordered by the physician and failed to notify the physician when the medications had been withheld, which had the potential to alter therapeutic drug levels and create negative adverse outcomes for 3 residents (Resident #3, #13, and #22) of 7 residents sampled for medication administration. The facility's failure placed Resident #3, Resident #13, Resident #22 in immediate jeopardy (a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, impairment, or death to a resident) and had the potential to affect all residents of the facility. The Immediate Jeopardy (IJ) of F684 was cited at a scope and severity of K and was effective 8/12/2023-9/21/2023. [...]
  3. K
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · Immediate jeopardy to resident health or safety, pattern · Corrected (the home has a date of correction) October 9, 2023
    Inspectors wroteBased on facility policy review, medical record review, and interview, the facility failed to ensure 3 residents (Residents #3, #13, and #22) of 7 residents reviewed for Medication Administration were free of any significant medication errors when a Registered Nurse (RN) #1 failed to administer anti-hypertensives, cardiac medications, and insulin to the residents and failed to notify the physician after the essential medications had been omitted. The RN's failure to administer essential medications as ordered by the physician placed Residents #13 and #22 in immediate jeopardy (a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, impairment, or death to a resident) and had the potential to affect all residents in the facility. [...]
  4. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 9, 2023
    Inspectors wroteBased on facility policy review, observation, and interview the facility failed to ensure food items were properly stored in 2 of 3 freezers, failed to ensure expired food items were not available for resident use on 1 of 1 bread cart, failed to properly store food items in 1 of 2 refrigerators, and failed to ensure pots and pans were stored appropriately in 1 of 1 pot and pan storage area, which had the potential to effect 34 of 35 residents.
  5. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 29, 2023
    Inspectors wroteBased on medical record review and interview, the facility failed to refer 1 resident (Resident #3) of 4 residents reviewed for Pre-admission Screening and Resident Review (PASRR), to the state-designated authority for a Level II PASRR after the resident was identified with possible serious mental disorder diagnosis.
  6. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 20, 2023
    Inspectors wroteBased on facility policy review, record review, observation, and interview, the facility failed to develop a comprehensive care plan to meet the person-centered dementia care needs for 2 residents (Resident #3 and #29), and activities of daily living (ADL) care needs for 1 resident (Resident #33) of 16 residents reviewed for care plans.
  7. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 13, 2023
    Inspectors wroteBased on facility policy review, medical record review, observation and interview, the facility failed to implement appropriate infection control practices by improperly storing a Continuous Positive Air Pressure (CPAP) mask and tubing and improperly securing a catheter bag for 2 residents (Residents #15 and #33) of 35 residents reviewed for infection prevention.
January 24, 2020Standard inspection · 0 citations

Fire safety inspections

3 fire safety citations on file: 2 on June 17, 2026, 1 on September 22, 2023.

Every fire safety citation3 citations
  1. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · June 17, 2026 · Corrected (the home has a date of correction)
  2. D
    Install corridor and hallway doors that block smoke.
    K 363 · June 17, 2026 · Corrected (the home has a date of correction)
  3. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · September 22, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
September 22, 2023Fine $52,111

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeTennesseeUnited States
All nursing staff (RN, LPN and aides)3.863.803.86
Registered nurses0.640.600.69
All nursing staff on weekends3.343.313.42
Nurse aides2.21
Licensed practical nurses1.01
Nursing staff turnover (share who left in a year)59.5%48.9%45.8%
Registered nurse turnover71.4%43.2%42.9%
Administrators who left0

CMS expects 3.41 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.07 on weekdays and 3.34 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.90 in April to June 2025 to 3.86 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.860.644.073.34 0.0%0 of 9039
Oct to Dec 20253.500.523.663.10 0.0%0 of 9241
Jul to Sep 20253.300.533.452.93 0.0%0 of 9242
Apr to Jun 20253.900.804.103.41 0.0%0 of 9136
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Tennessee, Jan to Mar 20263.750.563.953.274.0%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Tennessee

JobMedianMiddle halfEmployed
Tennessee, all employers
CNAs (nursing assistants)$18.27$17.09 to $19.6627,040
LPNs and LVNs$28.31$23.64 to $30.1220,830
Registered nurses$39.18$36.28 to $45.7972,200
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeTennesseeUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
25.314.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
7.80.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
10.61.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.63.43.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.61.71.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
19.817.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
11.45.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
9.016.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
34.422.623.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
21.611.212.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.11.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
4.61.61.8

Owners and operators

Legal business name: PREFERRED HEALTH SERVICES OF TENNESSEE, INC.

NameRoleTypeShareSince
Defoor, Kenneth5% or greater direct ownership interestIndividual49%09/01/1997
Defoor, Perry5% or greater direct ownership interestIndividual51%09/01/1997
Cotton, ChristopherManaging control - governing bodyIndividual12/27/2021
Fults, MelissaManaging control - governing bodyIndividual08/03/2020
Merkle, MaryManaging control - governing bodyIndividual04/01/2023
Shepherd, JessicaManaging control - governing bodyIndividual11/01/2016
Defoor, AnsleyCorporate directorIndividual01/01/2025
Defoor, AnsleyCorporate officerIndividual01/01/2025
Souchet, EmberCorporate officerIndividual01/01/2025
Taylor, CraigCorporate officerIndividual05/01/2014
Chitwood-Owens, AngelaOperational/managerial controlIndividual05/01/2014
Cotton, ChristopherOperational/managerial controlIndividual12/27/2021
Defoor, AnsleyOperational/managerial controlIndividual01/01/2025
Fults, MelissaOperational/managerial controlIndividual08/03/2020
Holcombe, MichelleOperational/managerial controlIndividual09/18/2015
Shepherd, JessicaOperational/managerial controlIndividual11/01/2016
Guardian Pharmacy of Knoxville, LLCAdp of the SNFOrganization01/01/2025
Mj Mental Health, LLCAdp of the SNFOrganization01/01/2025
Prema Financial Solutions, LLCAdp of the SNFOrganization01/01/2025
Quality Care Rehab IncAdp of the SNFOrganization01/01/2025
SaltmarshAdp of the SNFOrganization01/01/2025
Chitwood-Owens, AngelaAdp of the SNFIndividual05/01/2014
Cotton, ChristopherAdp of the SNFIndividual12/27/2021
Defoor, AnsleyAdp of the SNFIndividual01/01/2025
Fults, MelissaAdp of the SNFIndividual08/03/2020
Merkle, MaryAdp of the SNFIndividual04/01/2023
Shepherd, JessicaAdp of the SNFIndividual11/01/2016

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on June 17, 2026: "Ensure services provided by the nursing facility meet professional standards of quality."
  2. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on June 17, 2026: "Provide and implement an infection prevention and control program."
  3. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 1 problem in this area, most recently on June 17, 2026: "Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on June 17, 2026: "Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered."

Other nursing homes nearby

Tennessee contacts for a concern about a nursing home

These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.

Common questions

What is Oneida Nursing and Rehab Center's Medicare star rating?
CMS rates Oneida Nursing and Rehab Center 1 out of 5 stars overall, with 1 for health inspections, 3 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Oneida Nursing and Rehab Center get at its last inspection?
5 health deficiencies at the standard inspection on June 17, 2026. The Tennessee average is 4.4.
Has Oneida Nursing and Rehab Center been fined?
Yes. CMS lists 1 fine totaling $52,111 in the last three years.
Does Oneida Nursing and Rehab Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Oneida Nursing and Rehab Center?
CMS lists 27 owners and managers. Legal business name: PREFERRED HEALTH SERVICES OF TENNESSEE, INC.

Sources

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