Cumberland Village Care
136 Davis Lane, Lafollette, TN 37766 · Campbell County · (423) 562-0760
182 certified beds, about 150 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1992
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
2 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 445276 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 14, 2025, inspectors cited 4 health deficiencies (the Tennessee average is 4.4, the national average 9.2).
None of its 16 health citations since October 2019 was rated as actual harm or immediate jeopardy.
CMS lists 1 fine totaling $18,769 in the last three years; the largest was $18,769, and the latest is dated September 11, 2024.
Nurses and nurse aides worked 3.32 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.51 of those hours.
26.1% of nursing staff left within the year CMS measured (Tennessee average 48.9%).
CMS links it to Genesis Healthcare, an affiliated group of 184 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
710/19
110/21
209/24
110/24
401/25
101/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
12D
2E
2F
Potential for minimal harm
0A
0B
0C
January 30, 2025Complaint inspection · 1 citation
- E Keep all essential equipment working safely.
Inspectors wroteBased on facility policy review, interviews, and observation, the facility failed to ensure the kitchen equipment was maintained in good working order for 1 dishwasher and 1 hot water heater for the kitchen to ensure proper sanitization of kitchen and foodware, which had the potential to affect 156 of 158 residents.
January 14, 2025Standard inspection · 4 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on facility policy review, observations, and interviews, the facility failed to ensure the kitchen cooking and serving equipment was maintained in a sanitary condition and failed to ensure 3 dented cans and 2 containers of expired juice were discarded, which had the potential to affect 148 of 152 residents.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on facility policy review, medical record review, observations, and interviews, the facility failed to obtain a physician's orders for dialysis site monitoring, failed to document dialysis site assessments for thrill, bruit, and infection, and failed to complete dialysis communications records for 1 resident (Resident #71) of 1 resident reviewed for dialysis.
- D Dispose of garbage and refuse properly.
Inspectors wroteBased on facility policy review, observation, and interview, the facility failed to ensure garbage and refuse were properly contained in 2 of 3 dumpsters (dumpsters #1 and #2) and the outside dumpster area was not maintained in a sanitary condition.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on facility policy review, observation, and interview, the facility failed to offer hand hygiene assistance to residents prior to meals for 6 residents (Residents #88, #57, #105, #94, #99, and #302), of 6 residents observed on 1 of 3 hallways observed for meal tray distribution and failed to ensure staff donned appropriate Personal Protective Equipment for 1 resident (Resident #35) of 4 residents observed on Enhanced Barrier Precautions (EBP).
October 23, 2024Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on facility policy review, medical record review and interviews, the facility failed to ensure physician orders were followed for 1 resident (Resident #3) of 5 residents reviewed for elevated fingerstick blood sugar (BS) levels.
September 11, 2024Complaint inspection · 2 citations
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on facility policy review, medical record review, facility investigation review, observations, and interviews the facility failed to protect the residents' right to be free from physical abuse by another resident for 4 residents (Resident #17 and #5, #3, and #10) of 14 sampled residents reviewed for abuse. On 4/11/2024, Resident #18 hit Resident #17 and caused a laceration above his right eye and abrasion to his left elbow. On 1/31/2024, Resident #6 hit Resident #5 in the face causing a nosebleed. On 1/11/2024, Resident #4 struck Resident #3 in the head. On 4/29/2024 Resident #11 struck Resident #10 in the arm.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on facility policy review, medical record review and interviews, the facility failed to ensure physician orders were followed for 1 resident (Resident #3) of 5 residents reviewed for elevated fingerstick blood sugar (BS) levels.
October 20, 2021Standard inspection · 1 citation
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on medical record review and interview, the facility failed to maintain an accurate medical record for 1 resident (#131) of 32 medical records reviewed. Medical record review showed Resident #131 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including Peripheral Vascular Disease, Restless Leg Syndrome, and Vitamin B-12 Deficiency Anemia. Review of Resident #131's medical record showed a Tennessee Physician Orders for Scope of Treatment (POST) form from a local hospital dated [DATE] .CARDIOPULMONARY RESUSCITATION (CPR) . Further review showed the POST form had been signed by the Physician and Resident #131. Review of current active Physician Orders showed .FULL CODE . with an order date of [DATE]. [...]
October 29, 2019Standard inspection · 7 citations
- F Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on facility policy review, observation, and interview, the facility failed to ensure all expired medications were discarded for 1 of 3 medication storage rooms observed.
- F Dispose of garbage and refuse properly.
Inspectors wroteBased on facility policy review, observation, and interview the facility failed to dispose of garbage and refuse properly and failed to maintain a clean environment in the dumpster area for around 3 of 3 trash dumpsters and in 1 of 1 cardboard dumpster observed.
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on the facility policy review, medical record review, observation, and interview, the facility failed to complete an assessment for self-administration of medications for 2 residents (#4) and (#70) of 6 residents reviewed for medication administration.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to provide nail care for 1 resident (#36) of 31 residents reviewed.
- D Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Inspectors wroteBased on facility policy review, medical record review, observation, and interview the facility failed to monitor 1 resident (#111) with wandering behaviors of 31 residents reviewed.
- D Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Inspectors wroteBased on facility policy review, medical record review, and interview, the facility failed to obtain and maintain a hospice plan of care and hospice visit notes in the medical record for 1 resident (#52) of 3 residents reviewed for hospice.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on facility policy review, observation, and interview, the facility failed to maintain infection control guidelines during a meal service for 1 of 3 hallways.
Fire safety inspections
10 fire safety citations on file: 7 on January 14, 2025, 3 on October 29, 2019.
Every fire safety citation10 citations
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Install corridor and hallway doors that block smoke.
- D Provide properly protected cooking facilities.
- D Have properly installed electrical wiring and gas equipment.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Use approved construction type or materials.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| September 11, 2024 | Fine | $18,769 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Tennessee | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.32 | 3.80 | 3.86 |
| Registered nurses | 0.51 | 0.60 | 0.69 |
| All nursing staff on weekends | 2.80 | 3.31 | 3.42 |
| Nurse aides | 1.94 | ||
| Licensed practical nurses | 0.88 | ||
| Nursing staff turnover (share who left in a year) | 26.1% | 48.9% | 45.8% |
| Registered nurse turnover | 28.6% | 43.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.57 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.53 on weekdays and 2.80 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.98 in April to June 2025 to 3.32 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.32 | 0.51 | 3.53 | 2.80 | 0.0% | 0 of 90 | 150 |
| Oct to Dec 2025 | 3.14 | 0.46 | 3.32 | 2.68 | 0.0% | 0 of 92 | 151 |
| Jul to Sep 2025 | 3.12 | 0.37 | 3.30 | 2.66 | 0.0% | 2 of 92 | 149 |
| Apr to Jun 2025 | 2.98 | 0.36 | 3.16 | 2.51 | 0.0% | 1 of 91 | 158 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Tennessee, Jan to Mar 2026 | 3.75 | 0.56 | 3.95 | 3.27 | 4.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Tennessee | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.0 | 14.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.2 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.7 | 3.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.4 | 1.7 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 6.0 | 17.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.4 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 15.9 | 16.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 25.2 | 22.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 6.9 | 11.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.1 | 1.6 | 1.8 |
Owners and operators
Legal business name: SUNBRIDGE REGENCY - TENNESSEE, LLC. CMS links this home to Genesis Healthcare, a group of 184 nursing homes averaging 2.3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Regency Health Services, LLC | 5% or greater direct ownership interest | Organization | 100% | 02/02/2015 |
| Fc-Gen Operations Investment LLC | 5% or greater indirect ownership interest | Organization | 12/01/2012 | |
| Gen Operations I LLC | 5% or greater indirect ownership interest | Organization | 12/01/2012 | |
| Gen Operations II LLC | 5% or greater indirect ownership interest | Organization | 12/01/2012 | |
| Genesis Healthcare Inc | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Genesis Healthcare LLC | 5% or greater indirect ownership interest | Organization | 12/01/2012 | |
| Genesis Holdings LLC | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Sun Healthcare Group, Inc. | 5% or greater indirect ownership interest | Organization | 12/01/2012 | |
| Sunbridge Healthcare LLC | 5% or greater indirect ownership interest | Organization | 12/01/2008 | |
| Whitman, Arnold | 5% or greater indirect ownership interest | Individual | 12/01/2012 | |
| Berg, Michael | Corporate officer | Individual | 12/01/2012 | |
| Bridgeford, Laura | Corporate officer | Individual | 04/01/2024 | |
| Mendelson, Avi | Corporate officer | Individual | 04/01/2024 | |
| Flowers, Rob | Operational/managerial control | Individual | 02/23/2017 | |
| Mansour, Elie | Operational/managerial control | Individual | 04/01/2020 | |
| Flowers, Rob | Adp of the SNF | Individual | 02/23/2017 | |
| Mansour, Elie | Adp of the SNF | Individual | 01/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on January 14, 2025: "Provide safe, appropriate dialysis care/services for a resident who requires such services."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on January 14, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on January 14, 2025: "Provide and implement an infection prevention and control program."
- Can we see a resident room, a shower room and the dining room on this visit?Inspectors cited 1 problem in this area, most recently on January 30, 2025: "Keep all essential equipment working safely."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.80 hours per resident per day, below the Tennessee average of 3.31.
Other nursing homes nearby
- Tennova Lafollette Health and Rehab Center Lafollette, 4.8 mi · 4 of 5 stars · 17 citations
- Rocky Top Care Center Rocky Top, 9.5 mi · 1 of 5 stars · 28 citations
- Andersonville Tn Opco LLC Andersonville, 12.5 mi · 3 of 5 stars · 7 citations
- Beech Tree Health and Rehabilitation Jellico, 15.7 mi · 1 of 5 stars · 25 citations
- The Waters of Clinton, LLC Clinton, 16.1 mi · 4 of 5 stars · 14 citations
- Huntsville Post-Acute and Rehabilitation Center Huntsville, 18.6 mi · 2 of 5 stars · 28 citations
- Willow Ridge Center Maynardville, 22.1 mi · 2 of 5 stars · 11 citations
- Oneida Nursing and Rehab Center Oneida, 22.4 mi · 1 of 5 stars · 12 citations
Tennessee contacts for a concern about a nursing home
These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Tennessee Health Facilities Commission, Division of Licensure and Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Tennessee Long-Term Care Ombudsman, Department of Disability and Aging, 877-236-0013. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Cumberland Village Care's Medicare star rating?
- CMS rates Cumberland Village Care 4 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Cumberland Village Care get at its last inspection?
- 4 health deficiencies at the standard inspection on January 14, 2025. The Tennessee average is 4.4.
- Has Cumberland Village Care been fined?
- Yes. CMS lists 1 fine totaling $18,769 in the last three years.
- Does Cumberland Village Care accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Cumberland Village Care?
- CMS lists 17 owners and managers, and links the home to Genesis Healthcare. Legal business name: SUNBRIDGE REGENCY - TENNESSEE, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.