Onyx Care of Arcadia
660 Factory Outlet Drive, Arcadia, LA 71001 · Bienville County · (318) 263-2025
120 certified beds, about 112 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1995
Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
1 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 195346 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on September 17, 2025, inspectors cited 3 health deficiencies (the Louisiana average is 6.4, the national average 9.2).
None of its 18 health citations since August 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.50 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.24 of those hours.
43.7% of nursing staff left within the year CMS measured (Louisiana average 47.6%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
1008/23
107/24
208/24
205/25
309/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
7D
11E
0F
Potential for minimal harm
0A
0B
0C
September 17, 2025Standard inspection · 3 citations
- E Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record reviews and interview, the facility failed to inform and provide written information to formulate an advance directive for 5 (#2, #8, #23, #71, #116) out of 5 residents reviewed for advance directives.
- E Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on record review, observation and interviews the facility failed to ensure each resident's drug regimen was free from unnecessary drugs for 1 (#8) of 2 (#8, #80) residents reviewed for infections. The facility failed to ensure Resident #8's Tobramycin ophthalmic medication was stopped after indication for use was resolved.
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observations, interviews, and menu review, the facility failed to ensure the menu was followed for 10 (#9, #12, #13, #23, #37, #52, #54, #62, #86, #90) of 10 (#9, #12, #13, #23, #37, #52, #54, #62, #86, #90) residents that had an order for a pureed diet.
May 21, 2025Complaint inspection · 2 citations
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review, and interviews the facility failed to ensure a plan of care was developed for 1(#3) resident of 3 (#1, #2, #3) sampled residents. The facility failed develop a plan of care for Resident #3's hospice care.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review, and interview the facility failed to inform the resident's responsible party (RP) of a resident's change in condition for 1 (#1) of 3 (#1, #2, #3) sampled residents. The facility failed to notify Resident #1's RP of the initiation of oxygen.
August 21, 2024Standard inspection · 2 citations
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, interviews and record reviews, the facility failed to ensure residents remained as free of accident hazards as possible for 1 (#92) of 2 (#68, #92) residents reviewed for accidents. The facility failed to ensure 1). a thorough investigation was conducted after each incident involving a resident's laptray and 2). a laptray was not applied to a resident's gerichair after multiple incidents occurred that involved a laptray.
- D Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on observations, record review, and interview, the facility failed to have a completed Physical Restraint Informed Consent for 1 (#71) of 2 (#71, #92) sampled residents reviewed for restraints.
July 18, 2024Complaint inspection · 1 citation
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on record review and interview, the facility failed to treat and care for each resident in a manner which promoted dignity by failing to ensure resident's medical conditions were not discussed in a community environment for 1 (#3) of 4 (#1, #3, #5, and #6) residents reviewed for Resident's Rights.
August 16, 2023Standard inspection · 10 citations
- E Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure that residents receive services with reasonable accommodation of resident needs and preferences for 6 (#80, #1, #2, #76, #92, #93) of 6 residents (#80, #1, #2, #76, #92, #93) residents by failing to provide residents with proper utensils to consume meals.
- E Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on record review, observation, and interviews, the facility failed to ensure 1(#78) of 1 (#78) resident reviewed for limited range of motion received appropriate treatment and services to prevent further decrease in range of motion by failing to apply hand splint daily as ordered.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure the residents environment remained as free of accident hazards as possible for 14 residents (#2,#92,#53,#17,#80,#69,#98,#51,#59,#58,#76,#71,#93,#1) reviewed for accident hazards as evidenced by failing to ensure the water temperature in the resident bathroom sinks remained under 120 degrees Fahrenheit and 2) failing to ensure environment on the locked unit does not have sharps accessible to residents identified as self-injurious (#1).
- E Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on observation, record review and interview the facility failed to ensure that pain management is provided to residents who require such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences for 1 of 1 (#12) resident investigated for pain management. The facility had 102 residents in the facility.
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, record review, and interview the facility failed to prepare food that is palatable to taste.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview the facility failed to store, prepare, distribute and serve food in accordance with professional standard for food safety by not: 1) Discarding expired milk prior to serving to residents, 2) Holding ground beef prior to cooking outside of refrigeration.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observations, interviews, and record review the facility failed to ensure each resident was treated with respect and dignity and in an enviornment that promoted maintenance or enhancement of his or her quality of life for 1 (#59) of 1 (#59) residents' sampled for dignity by failing to ensure that clothing fit resident #59 in a manner as not to expose her in front of peers.
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on record review and interview the facility failed to ensure the resident received unopened mail delivered to the facility for 1 of 1(#97) with a complaint of receiving opened mail.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure that all alleged violations involving injuries of unknown source were reported immediately, but not later than 2 hours, if the event result in serious bodily injury, to the administrator of the facility and to other officials including to the State Survey Agency for 1 (#1) of 1 (#1) sampled residents with an injury of unknown origin.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, interviews, and record review the facility failed to provide assistance for residents who were unable to carry out activities of daily living and received the necessary services to maintain good grooming and personal hygiene for 1 (#2) of 1 (#2) residents investigated for ADL (activities of daily living) care by failing to ensure resident recieved baths/showers and clean clothing and trimmed fingernails.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Louisiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.50 | 3.76 | 3.86 |
| Registered nurses | 0.24 | 0.31 | 0.69 |
| All nursing staff on weekends | 3.03 | 3.21 | 3.42 |
| Nurse aides | 2.32 | ||
| Licensed practical nurses | 0.94 | ||
| Nursing staff turnover (share who left in a year) | 43.7% | 47.6% | 45.8% |
| Registered nurse turnover | 40.0% | 41.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.29 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.69 on weekdays and 3.03 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.84 in April to June 2025 to 3.50 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.50 | 0.24 | 3.69 | 3.03 | 3.0% | 0 of 90 | 112 |
| Oct to Dec 2025 | 3.84 | 0.26 | 4.05 | 3.31 | 0.7% | 0 of 92 | 109 |
| Jul to Sep 2025 | 3.89 | 0.24 | 4.07 | 3.43 | 0.1% | 0 of 92 | 108 |
| Apr to Jun 2025 | 3.84 | 0.18 | 4.05 | 3.32 | 0.0% | 0 of 91 | 110 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Louisiana, Jan to Mar 2026 | 3.64 | 0.26 | 3.86 | 3.10 | 3.6% | 0.9% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Louisiana
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Louisiana, all employers | |||
| CNAs (nursing assistants) | $14.67 | $13.97 to $16.87 | 20,690 |
| LPNs and LVNs | $27.63 | $23.87 to $29.43 | 17,600 |
| Registered nurses | $38.57 | $33.19 to $45.00 | 48,970 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Louisiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 11.7 | 17.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.1 | 1.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.8 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.0 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 7.6 | 3.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 10.2 | 17.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.1 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 18.0 | 22.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.9 | 28.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 20.1 | 14.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 2.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.9 | 2.7 | 1.8 |
Owners and operators
Legal business name: Legal Business Name Not Available.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Ownership data not available |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on September 17, 2025: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on August 21, 2024: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on September 17, 2025: "Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on August 21, 2024: "Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.03 hours per resident per day, below the Louisiana average of 3.21.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Leslie Lakes Retirement Center Arcadia, 0.5 mi · 4 of 5 stars · 12 citations
- Alpine Skilled Nursing and Rehabilitation Ruston, 13.4 mi · 1 of 5 stars · 18 citations
- Presbyterian Village of Homer Homer, 16.5 mi · 4 of 5 stars · 15 citations
- Princeton Place-Ruston Ruston, 16.6 mi · 4 of 5 stars · 9 citations
- Onyx Care of Ruston Ruston, 20.4 mi · 1 of 5 stars · 26 citations
- Meadowview Health & Rehab Center Minden, 21.2 mi · 1 of 5 stars · 31 citations
- Onyx Care of Bernice Bernice, 22.5 mi · 1 of 5 stars · 31 citations
- Town & Country Health & Rehab Minden, 23.1 mi · 1 of 5 stars · 12 citations
Louisiana contacts for a concern about a nursing home
These are the official offices in Louisiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Louisiana Department of Health, Health Standards Section, Nursing Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Louisiana Long-Term Care Ombudsman Program, Governor's Office of Elderly Affairs, (866) 632-0922. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Onyx Care of Arcadia's Medicare star rating?
- CMS rates Onyx Care of Arcadia 3 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Onyx Care of Arcadia get at its last inspection?
- 3 health deficiencies at the standard inspection on September 17, 2025. The Louisiana average is 6.4.
- Has Onyx Care of Arcadia been fined?
- CMS lists no fines in the last three years.
- Does Onyx Care of Arcadia accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Onyx Care of Arcadia?
- CMS lists 1 owner or manager. Legal business name: Legal Business Name Not Available.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.