What is Ottawa Co Riverview Nursing Ho's Medicare star rating?

CMS rates Ottawa Co Riverview Nursing Ho 4 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did Ottawa Co Riverview Nursing Ho get at its last inspection?

10 health deficiencies at the standard inspection on February 26, 2026. The Ohio average is 10.5.

Does Ottawa Co Riverview Nursing Ho accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Ottawa Co Riverview Nursing Ho?

CMS lists 10 owners and managers. Legal business name: COUNTY OF OTTAWA.

Ottawa Co Riverview Nursing Ho: Inspections & Ratings

The record in brief

At its most recent standard inspection, on February 26, 2026, inspectors cited 10 health deficiencies (the Ohio average is 10.5, the national average 9.2).

Of 14 health citations since January 2020, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 1 fine totaling $17,345 in the last three years; the largest was $17,345, and the latest is dated June 10, 2025.

Nurses and nurse aides worked 4.26 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.63 of those hours.

38.9% of nursing staff left within the year CMS measured (Ohio average 48.7%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

101/20

105/23

102/24

106/25

1002/26

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

13D

Potential for minimal harm

February 26, 2026Standard inspection · 10 citations

D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 12, 2026

Inspectors wroteBased on observation, staff interview, and policy review, the facility failed to ensure residents were treated in a dignified manner. This affected three (#31, #25, #67) of three residents reviewed for dignity. The facility census was 86.
D

Ensure that residents are fully informed and understand their health status, care and treatments.

F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 12, 2026

Inspectors wroteBased on record review and staff interview, the facility failed to ensure residents were informed about treatment options and alternatives before beginning treatment with psychoactive medications. This affected one (#9) of five residents reviewed for psychoactive medications. The facility census was 86.
D

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 12, 2026

Inspectors wroteBased on review of the electronic and paper medical records, review of care conference meeting progress notes, review of a signed Do Not Resuscitate (DNR) order, review of physician orders, review of the plan of care, staff interview, and policy review, the facility failed to ensure a resident's code status was consistent throughout the medical record. This affected one (#8) of 29 residents reviewed for code status in the initial sample pool. The facility census was 86.
D

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 12, 2026

Inspectors wroteBased on review of the medical record, observation, staff interview, and policy review, the facility failed to ensure proper use and monitoring of a physical restraint. This affected one (#10) of one resident reviewed for restraints. The facility identified one resident with a restraint. The facility census was 86.
D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 12, 2026

Inspectors wroteBased on review of the medical record, review of care conference meeting documentation, resident and family interview, staff interview, and policy review, the facility failed to ensure residents and resident representatives were invited to care conference meetings. This affected two (#8, #25) of two residents reviewed for care planning. The facility census was 86.
D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 12, 2026

Inspectors wroteBased on medical record review, staff interview, and review of the facility policy, the facility failed to follow the bowel protocol. This affected one resident (#95) reviewed for bowel movements. The facility census was 86.
D

Provide safe, appropriate dialysis care/services for a resident who requires such services.

F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 12, 2026

Inspectors wroteBased on record review, staff interview, policy review, and review of the facility's hemodialysis center contract, the facility failed to ensure consistent communication occurred between the facility and the dialysis center for residents who received hemodialysis (HD). This affected one (#12) of one resident in the facility who received hemodialysis. The facility census was 86.
D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 12, 2026

Inspectors wroteBased on observation, staff interview, record review, and policy review, the facility failed to ensure licensed nurses applied lidocaine patches for pain. This affected one (#57) of one resident reviewed for pain management. The facility census was 86.
D

Ensure that residents are free from significant medication errors.

F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 12, 2026

Inspectors wroteBased on review of the medical record, review of medication administration records, review of physician orders, review of pharmacy guidelines, observation, staff interview, and policy review, the facility failed to ensure a resident was free from a significant medication error. This affected one (#67) of three residents observed for medication administration. The facility census was 86.
D

Provide routine and 24-hour emergency dental care for each resident.

F790 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 12, 2026

Inspectors wroteBased on record review, staff interview, family interview, and facility policy review the facility failed to arrange routine dental care visits for one (#25) of two residents reviewed for dental care. The facility census was 86.

June 10, 2025Complaint inspection · 1 citation

J

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

F700 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 11, 2025

Inspectors wroteBased on medical record review, observation, staff interview, coroner interview, coroner's office investigator interview, review of the U.S. Food and Drug Administration Guide to Bed Safety Bed Rails in Hospitals, Nursing Homes and Home Healthcare, review of Zenith 9000 Bed Service Manual, review of the Panacea Air Ease Owner's Manual review of policy on Bed Safety and Bed Rails, review of the facility investigation timeline, and review of the county coroner's preliminary findings, the facility failed to thoroughly assess the residents for the risk of entrapment when utilizing bed rails, when the facility assessment did not include compressing the alternating pressure relieving mattress (APM) to measure the potential gap between the mattress and the side rail, the medical needs that will be addressed with the use of bed rails, the risk from the use of bed rails and how these will be [...]

February 15, 2024Complaint inspection · 1 citation

D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 15, 2024

Inspectors wroteBased on record review, staff interview, review of facility Self-Reported Incidents (SRI's), and review of facility policy, the facility failed to ensure staff reported an allegation of resident to resident sexual abuse to the administrator or designee in a timely manner. This affected two Residents (#10 and #11) of three reviewed for abuse. The facility census was 67.

May 18, 2023Standard inspection · 1 citation

D

Provide care and assistance to perform activities of daily living for any resident who is unable.

F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 6, 2023

Inspectors wroteBased on observation, medical record review, resident and staff interview, and facility policy review, the facility failed to ensure dependent residents received timely assistance with activities of daily living. This affected two (#10 and #36) of four residents reviewed for activities of daily living. The facility census was 50.

January 23, 2020Standard inspection · 1 citation

D

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 12, 2020

Inspectors wroteBased on medical record review, staff interview, and policy review, the facility failed to ensure the resident's advance directives were accurate in the medical record. This affected one (Resident #40) of two residents reviewed for advance directives. The facility census was 83.

Fire safety inspections

27 fire safety citations on file: 16 on February 26, 2026, 7 on May 18, 2023, 4 on January 23, 2020.

Every fire safety citation27 citations

F
Address subsistence needs for staff and patients.

E 15 · February 26, 2026 · Corrected (the home has a date of correction)
F
Create arrangements with other facilities to receive patients.

E 25 · February 26, 2026 · Corrected (the home has a date of correction)
F
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

K 321 · February 26, 2026 · Corrected (the home has a date of correction)
F
Construct fire resistant interior walls.

K 331 · February 26, 2026 · Corrected (the home has a date of correction)
F
Have approved installation, maintenance and testing program for fire alarm systems.

K 345 · February 26, 2026 · Corrected (the home has a date of correction)
F
Inspect, test, and maintain automatic sprinkler systems.

K 353 · February 26, 2026 · Corrected (the home has a date of correction)
F
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

K 372 · February 26, 2026 · Corrected (the home has a date of correction)
F
Have properly installed electrical wiring and gas equipment.

K 511 · February 26, 2026 · Corrected (the home has a date of correction)
F
Provide a written emergency evacuation plan.

K 711 · February 26, 2026 · Corrected (the home has a date of correction)
F
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

K 741 · February 26, 2026 · Corrected (the home has a date of correction)
E
Meet requirements for sections of health care facilities separated by fire resistive construction.

K 131 · February 26, 2026 · Corrected (the home has a date of correction)
E
Keep aisles, corridors, and exits free of obstruction in case of emergency.

K 211 · February 26, 2026 · Corrected (the home has a date of correction)
E
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

K 222 · February 26, 2026 · Corrected (the home has a date of correction)
E
Have properly located and lighted "Exit" signs.

K 293 · February 26, 2026 · Corrected (the home has a date of correction)
E
Install an approved automatic sprinkler system.

K 351 · February 26, 2026 · Corrected (the home has a date of correction)
E
Install corridor and hallway doors that block smoke.

K 363 · February 26, 2026 · Corrected (the home has a date of correction)
F
Use approved construction type or materials.

K 161 · May 18, 2023 · Corrected (the home has a date of correction)
F
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

K 222 · May 18, 2023 · Corrected (the home has a date of correction)
F
Provide properly protected cooking facilities.

K 324 · May 18, 2023 · Corrected (the home has a date of correction)
F
Have approved installation, maintenance and testing program for fire alarm systems.

K 345 · May 18, 2023 · Corrected (the home has a date of correction)
F
Install an approved automatic sprinkler system.

K 351 · May 18, 2023 · Corrected (the home has a date of correction)
F
Provide a written emergency evacuation plan.

K 711 · May 18, 2023 · Corrected (the home has a date of correction)
E
Install corridor and hallway doors that block smoke.

K 363 · May 18, 2023 · Corrected (the home has a date of correction)
F
Have generator or other power source capable of supplying service within 10 seconds.

K 918 · January 23, 2020 · Corrected (the home has a date of correction)
E
Have properly installed electrical wiring and gas equipment.

K 511 · January 23, 2020 · Corrected (the home has a date of correction)
E
To conduct inspection, testing and maintenance of fire doors by qualified individuals.

K 761 · January 23, 2020 · Corrected (the home has a date of correction)
E
Have proper medical gas storage and administration areas.

K 923 · January 23, 2020 · Corrected (the home has a date of correction)

Fines and payment denials

Date	Penalty	Amount or length
June 10, 2025	Fine	$17,345

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Ohio	United States
All nursing staff (RN, LPN and aides)	4.26	3.69	3.86
Registered nurses	0.63	0.64	0.69
All nursing staff on weekends	4.03	3.28	3.42
Nurse aides	2.58
Licensed practical nurses	1.06
Nursing staff turnover (share who left in a year)	38.9%	48.7%	45.8%
Registered nurse turnover	21.4%	43.9%	42.9%
Administrators who left	0

CMS expects 3.59 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.36 on weekdays and 4.03 on weekends, 8% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 11.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.41 in April to June 2025 to 4.26 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	4.26	0.63	4.36	4.03	11.2%	0 of 90	85
Oct to Dec 2025	4.32	0.58	4.40	4.13	13.6%	0 of 92	87
Jul to Sep 2025	4.31	0.63	4.40	4.09	11.2%	0 of 92	87
Apr to Jun 2025	4.41	0.66	4.52	4.12	11.3%	0 of 91	88
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Ohio, Jan to Mar 2026	3.64	0.60	3.80	3.24	4.6%	0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Ohio	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	11.6	5.3	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	1.4	0.2	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	1.4	0.5	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	4.0	3.2	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	0.7	1.2	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	12.4	6.1	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	2.7	3.4	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	11.5	8.8	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	13.6	24.9	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	6.4	12.9	12.0
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	0.9	1.7	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	2.0	1.8	1.8

Owners and operators

Legal business name: COUNTY OF OTTAWA.

Name	Role	Type	Since
County of Ottawa	Direct ownership interest	Organization	06/01/1980
Coppeler, Mark	Corporate officer	Individual	01/03/2017
Douglas, Donald	Corporate officer	Individual	01/01/2019
Stahl, Mark	Corporate officer	Individual	01/01/2016
Concept Rehab, Inc.	Operational/managerial control	Organization	09/01/2001
County of Ottawa	Operational/managerial control	Organization	06/01/1980
Coppeler, Mark	Operational/managerial control	Individual	01/24/2025
Douglas, Donald	Operational/managerial control	Individual	01/01/2019
Stahl, Mark	Operational/managerial control	Individual	01/01/2016
County of Ottawa	Adp of the SNF	Organization	06/01/1980

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on February 26, 2026: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections."
How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on February 26, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on February 26, 2026: "Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment."
How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on February 26, 2026: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."

Other nursing homes nearby

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Port Clinton, 10.8 mi · 1 of 5 stars · 42 citations
Genoa Retirement Village
Genoa, 11.8 mi · 5 of 5 stars · 15 citations
Parkview Care Center
Fremont, 11.8 mi · 2 of 5 stars · 50 citations
Valley View Health Campus
Fremont, 12.1 mi · 4 of 5 stars · 19 citations
Countryside Manor Nursing and Rehabilitation LLC
Fremont, 12.3 mi · 1 of 5 stars · 48 citations
Bethesda Care Center
Fremont, 12.5 mi · 2 of 5 stars · 39 citations
Windsor Lane Healthcare Center
Gibsonburg, 14.1 mi · 3 of 5 stars · 40 citations
The Gardens of St. Francis
Oregon, 16.6 mi · 3 of 5 stars · 40 citations

Ohio contacts for a concern about a nursing home

These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.

Common questions

What is Ottawa Co Riverview Nursing Ho's Medicare star rating?: CMS rates Ottawa Co Riverview Nursing Ho 4 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Ottawa Co Riverview Nursing Ho get at its last inspection?: 10 health deficiencies at the standard inspection on February 26, 2026. The Ohio average is 10.5.
Has Ottawa Co Riverview Nursing Ho been fined?: Yes. CMS lists 1 fine totaling $17,345 in the last three years.
Does Ottawa Co Riverview Nursing Ho accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Ottawa Co Riverview Nursing Ho?: CMS lists 10 owners and managers. Legal business name: COUNTY OF OTTAWA.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.