Park Manor of McKinney
1801 Pearson Ave, McKinney, TX 75069 · Collin County · (972) 562-8880
138 certified beds, about 83 residents a day · Government - Hospital district · Medicare and Medicaid since 1993
CMS Care Compare ratings, data as of September 1, 2026 · CCN 675175 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 10, 2025, inspectors cited 0 health deficiencies (the Texas average is 9.4, the national average 9.2).
Of 19 health citations since March 2023, 2 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).
CMS lists 1 fine totaling $29,426 in the last three years; the largest was $29,426, and the latest is dated April 25, 2024.
Nurses and nurse aides worked 3.25 hours per resident per day, against 3.39 across Texas and 3.86 nationally. Registered nurses accounted for 0.45 of those hours.
62.4% of nursing staff left within the year CMS measured (Texas average 55.3%).
CMS links it to The Ensign Group, an affiliated group of 344 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 19 health citations on file.
July 22, 2026Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interviews and record review, the facility failed to ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, were reported, immediately but not later than 2 hours after the allegation was made, if the events that caused the allegation involved abuse or bodily injury, to the administrator of the facility and to other officials, including the State Survey Agency in accordance with State law through established procedures for 1 of 5 residents (Resident #1) reviewed for reporting allegations of abuse. The facility nursing staff failed to identify, assess and report a skin injury to Resident #1's lower left extremity from 7/10/26 to 7/22/26. [...]
June 10, 2025Standard inspection · 0 citations
March 19, 2025Complaint inspection · 1 citation
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on interview and record review, the facility failed to notify the resident or the resident's representative of the transfer or discharge and the reasons for the move in writing and in a language and manner they understand and send a copy of the notice to a representative of the Office of the State Long-Term Care Ombudsman for one of two residents (Resident #1) reviewed for discharge notices. The facility failed to notify Resident #1 in writing of his transfer/discharge to home due to his behaviors of exit seeking, the reason for the discharge, the right to appeal and they failed to send a copy of the notice to the Ombudsman as soon as practicable. This failure could place residents at risk of being transferred or discharged , and not having access to available advocacy services, discharge/transfer options, and appeal processes.
April 25, 2024Standard inspection, Complaint inspection · 13 citations
- K Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Inspectors wroteBased on observation, interview and record review, the facility failed to promptly notify the resident's physician, physician's assistant, nurse practitioner, or clinical nurse specialist of results that fell outside of clinical reference ranges in accordance with facility policies and procedures for notification of a practitioner or per the ordering physicians' orders for one of three residents (Resident #1) reviewed for notification. 1. The facility failed to notify Resident #1's primary Physician and Infectious Disease Nurse Practitioner for three days when Resident #1 tested positive for C. Diff on 04/19/24. (Per CDC website: C. diff is a bacterium that causes diarrhea and colitis (an inflammation of the colon). Most cases of C. diff infection occur when a resident is taking an antibiotic or not long after resident has finished taking antibiotics. C. diff can be life-threatening. [...]
- K Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review, the facility failed to maintain an Infection Prevention and Control Program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for two (Residents #1 and Resident #6) of four residents observed for infection control. 1. The facility failed to place Resident #1 who tested positive Clostridioides difficile (C. Diff) on 4/19/2024 in isolation until 04/22/2024, three days after the positive C. Diff result were obtained. (Per CDC website : C. diff is a bacterium that causes diarrhea and colitis (an inflammation of the colon) .Most cases of C. diff infection occur when a resident is taking an antibiotic or not long after resident has finished taking antibiotics. C. diff can be life-threatening. Some of the C. Diff risk factors included: [...]
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure that Residents, who needed respiratory care, was provided such care consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences for three (Resident #15, #20, and #40) of three residents reviewed for respiratory care. 1. The facility failed to ensure Resident #15's nebulizer mask was properly stored. 2. The facility failed to ensure Resident #20's nasal cannula tubing and humidity bottle were labeled or dated. 3. The facility failed to ensure Resident #40's nasal cannula tubing were labeled or dated. These failures could place the residents at risk for respiratory infection and not having their respiratory needs met.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the right to a dignified existence, self-determination, and communication with and access to persons and services inside and outside the facility for 2 of 5 (Resident #7, Resident #42) residents reviewed for resident rights. The facility failed to promote Resident #7 and 42's right to communication with kitchen staff who primarily spoke Spanish and little to no English. This failure could affect all residents who communicate food and snack requests, verbally and written, by contributing to unmet nutritional and dietary needs and choices.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences for two (Resident #3 and Resident #46) of twelve residents reviewed for reasonable accommodation of needs. The facility failed to ensure the call light system in Resident #3 and #46's rooms was in a position that was accessible to the residents. This failure could place the residents at risk of being unable to obtain assistance when needed and help in the event of an emergency.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and record reviews, the facility failed to provide a safe, clean, comfortable, and homelike environment for 3 of 5 (Resident #18, Resident #35, and Resident #52) residents reviewed for safe, clean, comfortable, and homelike environment. The facility failed to provide clean privacy curtains for Resident #18, Resident #35, and Resident #52. These failures could place residents at risk for an unsanitary and hazardous living conditions.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on interviews and record review, the facility failed to ensure each resident received an accurate assessment, reflective of the resident's status for one (Resident #12) of three residents reviewed for accuracy of assessments. The facility failed to ensure Resident #12's Quarterly MDS assessment dated [DATE] accurately reflected that Resident #12 had impairments to both upper extremities and both lower extremities. This failure could place residents at risk for not receiving care and services to meet their needs, diminished function of health, and regressions in their overall health.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interviews, and record reviews, the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that were identified in the comprehensive assessment for a resident for two (Resident # 12 and Resident #117) of eight residents reviewed for Care Plans. 1. The facility failed to ensure Resident #12's care plan dated 02/04/2024 included a care plan for catheter care. 2. The facility failed to create a care plan for Resident #117's order for Coumadin (blood thinner.) These failures could place residents at risk for not having care plans they needed.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review the facility failed to provide the necessary services for residents who are unable to carry out activities of daily living to maintain good grooming and personal hygiene for 1 (Resident #20) of 4 residents reviewed for ADLs. The facility failed to ensure Resident #20 had his fingernails cleaned and trimmed. This failure could place residents who were dependent on staff for ADL care at risk for loss of dignity, risk for infections and a decreased quality of life.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure that a resident with pressure ulcers received necessary treatment and services consistent with professional standards of practice to promote healing, prevent infections and prevent new ulcers for 1 (Resident #50) of 4 residents reviewed for pressure ulcers . The facility WCN failed to perform hand hygiene or change her gloves after cleaning Resident #50's wounds. This failure could expose the residents to high risk of cross contamination, infection, worsening of wound conditions and serious illness.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on interview, and record review, the facility failed to ensure a resident maintained acceptable parameters of nutritional status, unless the resident's clinical condition demonstrated that this was not possible, for one (Resident #51) of five residents reviewed for nutritional status and weight loss. The facility failed to obtain Resident #51's weight per physician order. This failure could place residents at increased risk of decline in nutritional status, weight loss, and overall health and wellness.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased observation, interview, and record review, the facility failed to ensure that two (Resident #3 and Resident #46) of ten residents were provided medications and/or biologicals and pharmaceutical services to meet the needs of the residents. The facility failed to ensure MA B re-ordered medications in a timely manner for Resident #3 (Eliquis 2.5 mg) and Resident #46 (Gabapentin 300 mg). This failure placed the residents at risk of not receiving medications as ordered by the physician.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview, and record review, the facility failed to ensure a resident's medical record was kept in accordance with accepted professional standards and practices, including complete and accurately documented for one (Residnet #51) of five residents reviewed for medical records. The facility failed to ensure Resident #51's electronic medical record contained accurately documented information. This failure could place residents at increased risk of decline in overall health and wellness.
March 16, 2023Standard inspection · 4 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure food was stored, prepared, distributed and served in accordance with professional standards for food service safety for the facility's only kitchen reviewed for kitchen sanitation. The facility failed to ensure the Iced Tea Dispenser, located in the facility's only kitchen, had the cover placed on top after filing it with tea. This failure could place residents at risk for cross contamination and other air-borne illnesses.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and record review the facility failed to provide residents with a safe, clean, comfortable, and homelike environment for 1 of 1 rooms (room [ROOM NUMBER]) reviewed for environment. The facility failed to ensure residents in room [ROOM NUMBER] were provided with a safe, clean, comfortable, and homelike environment during observations on 03/13/2023 and 03/14/2023. These failures could place residents at risk of not residing in a safe, clean, comfortable, and homelike environment. Findings Included: During observation on 03/14/2023 at 11:13am of #404, the room appeared decorated with personal items, but with various areas of scratched, chipped, and discolored/stained off-white, light brown areas to the walls. The areas of concern were as follows: 1. The wall area separating the bathroom from the resident living area had a crack approximately 2.5 feet long. [...]
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interviews, and record review, the facility failed to ensure residents' Care Plan was implemented for 1 of 8 residents (Resident #50) reviewed for Care Plans. The facility failed to ensure the care plan related to resident #50's Non-weight Bearing (NWB) status was implemented . This failure could place residents at risk for reinjury or further injury. Findings Included: Review of Resident #50's Face Sheet, dated 03/16/23, revealed she was a 68 -year-old female admitted on [DATE]. Relevant diagnoses included Displaced fracture of lateral malleolus of right fibula (right ankle fracture), Diabetes (high blood sugar), Pain, and difficulty walking. Review of Resident #50's MDS, dated [DATE] stated she was moderately cognitively intact with a BIMS score of 14. She required extensive assistance of one staff for bed mobility, toilet use, and personal hygiene. [...]
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents received adequate supervision and assistance devices to prevent accidents for 1 (Resident #50) of 8 residents reviewed for accidents and hazards. The facility failed to ensure Resident #50 was provided with the appropriate level of assistance to support the resident during transfer to prevent her from bearing weight on her fractured ankle. This failure could place resident #50 at risk of re-injuring the ankle or falling and injuring. Findings Included: Review of Resident #50's Face Sheet, dated 03/16/23, revealed she was a [AGE] year-old female admitted on [DATE]. Relevant diagnoses included Displaced fracture of lateral malleolus of right fibula (right ankle fracture), Diabetes (high blood sugar), Pain, and difficulty walking. [...]
Fire safety inspections
1 fire safety citation on file: 1 on June 10, 2025.
Every fire safety citation1 citation
- E Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| April 25, 2024 | Fine | $29,426 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Texas | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.25 | 3.39 | 3.86 |
| Registered nurses | 0.45 | 0.43 | 0.69 |
| All nursing staff on weekends | 2.65 | 2.98 | 3.42 |
| Nurse aides | 1.71 | ||
| Licensed practical nurses | 1.09 | ||
| Nursing staff turnover (share who left in a year) | 62.4% | 55.3% | 45.8% |
| Registered nurse turnover | 66.7% | 54.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.52 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.50 on weekdays and 2.65 on weekends, 24% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.37 in April to June 2025 to 3.25 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.25 | 0.45 | 3.50 | 2.65 | 0.1% | 0 of 90 | 83 |
| Oct to Dec 2025 | 3.35 | 0.40 | 3.60 | 2.71 | 0.0% | 0 of 92 | 81 |
| Jul to Sep 2025 | 3.31 | 0.38 | 3.50 | 2.84 | 0.3% | 0 of 92 | 81 |
| Apr to Jun 2025 | 3.37 | 0.36 | 3.58 | 2.84 | 0.0% | 0 of 91 | 77 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Texas, Jan to Mar 2026 | 3.33 | 0.40 | 3.50 | 2.93 | 2.2% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Texas | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 20.1 | 15.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.4 | 0.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 20.6 | 14.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.2 | 3.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 2.0 | 9.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 18.9 | 25.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.5 | 12.3 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.5 | 2.2 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 2.1 | 1.8 |
Owners and operators
Legal business name: HAMILTON COUNTY HOSPITAL DISTRICT. CMS links this home to The Ensign Group, a group of 344 nursing homes averaging 3.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Rodriguez, Genevy | Managing control - governing body | Individual | 07/01/2022 | |
| Sharma, Neeraj | Managing control - governing body | Individual | 09/13/2024 | |
| Burnam, Soon | Corporate officer | Individual | 08/01/2022 | |
| Hooper, Grady | Corporate officer | Individual | 12/01/2015 | |
| Keetch, Chad | Corporate officer | Individual | 03/01/2011 | |
| Yellowstar Healthcare LLC | Operational/managerial control | Organization | 08/01/2022 | |
| Rodriguez, Genevy | Operational/managerial control | Individual | 07/01/2022 | |
| Sharma, Neeraj | Operational/managerial control | Individual | 09/13/2024 | |
| Ensign Services Inc | Adp of the SNF | Organization | 04/19/2022 | |
| Standard Bearer Healthcare Op, LP | Adp of the SNF | Organization | 08/01/2022 | |
| The Ensign Group Inc | Adp of the SNF | Organization | 08/01/2022 | |
| Yellowstar Healthcare LLC | Adp of the SNF | Organization | 10/29/2025 | |
| Rodriguez, Genevy | Adp of the SNF | Individual | 07/01/2022 | |
| Sharma, Neeraj | Adp of the SNF | Individual | 09/13/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on March 19, 2025: "Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on April 25, 2024: "Provide safe and appropriate respiratory care for a resident when needed."
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on April 25, 2024: "Ensure each resident receives an accurate assessment."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on July 22, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.65 hours per resident per day, below the Texas average of 2.98.
Other nursing homes nearby
- North Park Health and Rehabilitation Center McKinney, 0.9 mi · 3 of 5 stars · 10 citations
- Belterra Health & Rehab McKinney, 3 mi · 4 of 5 stars · 20 citations
- McKinney Healthcare and Rehabilitation Center McKinney, 3.5 mi · 4 of 5 stars · 22 citations
- Princeton Medical Lodge Princeton, 6.5 mi · 3 of 5 stars · 13 citations
- The Belmont at Twin Creeks Allen, 7.6 mi · 4 of 5 stars · 27 citations
- Victoria Gardens of Allen Allen, 8.2 mi · 4 of 5 stars · 20 citations
- Baybrooke Village Care and Rehab Center McKinney, 8.3 mi · 3 of 5 stars · 44 citations
- Victoria Gardens of Frisco Frisco, 10.5 mi · 4 of 5 stars · 16 citations
Texas contacts for a concern about a nursing home
These are the official offices in Texas. NursingHomeClear cannot take or act on complaints.
- Resident advocate: Texas Office of the State Long-Term Care Ombudsman, 800-252-2412. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Park Manor of McKinney's Medicare star rating?
- CMS rates Park Manor of McKinney 2 out of 5 stars overall, with 3 for health inspections, 1 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Park Manor of McKinney get at its last inspection?
- 0 health deficiencies at the standard inspection on June 10, 2025. The Texas average is 9.4.
- Has Park Manor of McKinney been fined?
- Yes. CMS lists 1 fine totaling $29,426 in the last three years.
- Does Park Manor of McKinney accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Park Manor of McKinney?
- CMS lists 14 owners and managers, and links the home to The Ensign Group. Legal business name: HAMILTON COUNTY HOSPITAL DISTRICT.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.