The Belmont at Twin Creeks
999 Raintree Circle, Allen, TX 75013 · Collin County · (972) 390-8088
112 certified beds, about 86 residents a day · For profit - Corporation · Medicare and Medicaid since 2009
CMS Care Compare ratings, data as of September 1, 2026 · CCN 676237 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 22, 2025, inspectors cited 6 health deficiencies (the Texas average is 9.4, the national average 9.2).
Of 27 health citations since February 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $8,278 in the last three years; the largest was $8,278, and the latest is dated January 30, 2025.
Nurses and nurse aides worked 3.40 hours per resident per day, against 3.39 across Texas and 3.86 nationally. Registered nurses accounted for 0.56 of those hours.
42.4% of nursing staff left within the year CMS measured (Texas average 55.3%).
CMS links it to Cantex Continuing Care, an affiliated group of 37 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 27 health citations on file.
May 30, 2026Complaint inspection · 3 citations
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, interviews, and record review the facility failed to ensure that residents who needed respiratory care, were provided such care consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences for three of six residents (Residents #2, #3, and #4) reviewed for respiratory care. 1. The facility failed to ensure Resident #2's BiPAP (bilevel positive airway pressure: normalizes breathing by delivering pressurized air into the upper airway leading into the lungs) mask was properly stored when not in use on 05/29/2026.2. The facility failed to ensure Resident #3's CPAP (continuous positive airway pressure: machine used to deliver pressurized air through a mask to keep airways open) mask was properly stored when not in use on 05/29/2026.3. [...]
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure drugs and biologicals used in the facility were labeled in accordance with currently accepted professional principles, and included the appropriate accessory and cautionary instructions, and the expiration date when applicable and failed to ensure, in accordance with State and Federal laws, all drugs and biologicals were stored in locked compartments under proper temperature controls, and permitted only authorized personnel to have access to the keys for three of ten residents (Residents #2, #5, and #6) reviewed for labelling of drugs and biologicals.1. The facility failed to ensure Resident #2's zinc oxide (a form of barrier cream used to treat skin irritations, diaper rash, and other skin conditions) was not left on top of the resident's overbed table on 05/29/2026.2. [...]
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure the resident's right to personal privacy during medical treatment and personal care and confidentiality of personal and medical records for one of five residents (Residents #1) reviewed for privacy and confidentiality. The facility failed to ensure Resident #1's pharmacy slip, with his name and the name of his medication on it, was not left at the ledge of the nurse's station on 05/29/2026. This failure could place the residents at risk of having their personal and medical record exposed to unauthorized individuals.
April 21, 2026Complaint inspection · 3 citations
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure that a resident who needed respiratory care, was provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, lack of care plan interventions, and physician orders for oxygen administration for four of twelve residents (Residents #2, #3, #4 and #5) reviewed for respiratory care. 1. The facility failed to ensure Resident #2 had her nebulizer mask and nasal cannula bagged when not in use on 04/21/26. 2. The facility failed to ensure Resident #3's nasal cannula, connected to the oxygen concentrator, (medical device that extracts oxygen from room air by filtering out or separating the nitrogen from the oxygen) was properly stored on 04/21/26. 3. [...]
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure, in accordance with State and Federal laws, all drugs and biologicals were stored in locked compartments under proper temperature controls and permitted only authorized personnel to have access to the keys for 6 of 8 (Residents #4, #6, #7, #8, #9, and #10) reviewed for medication storage. 1. The facility failed to ensure Resident #6 did not have a pink paste (moisture barrier cream) inside the room on [DATE]. 2. The facility failed to ensure a white powder (Nystatin) was not inside Resident #7's room on [DATE]. 3. The facility failed to ensure Resident #8 did not have a pink paste (moisture barrier cream) inside the room on [DATE]. 4. The facility failed to ensure Resident #9 did not have a Topical anesthetic spray and pink paste (moisture barrier cream) inside the room on [DATE] 5. [...]
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure the resident had the right to personal privacy and confidentiality of his or her personal and medical records for one of five residents (Resident #1) reviewed for privacy and confidentiality. The facility failed to ensure Resident #1's medication prescription was not left on top of the medication cart on 04/21/26. This failure could place residents at risk of not having their personal privacy maintained while care was provided and their personal and medical record exposed to unauthorized individuals.
May 22, 2025Standard inspection, Complaint inspection · 6 citations
- D Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Inspectors wroteBased on interview and record review, the facility failed to ensure residents were free from chemical restraints that were not required to treat the residents' medical symptoms for 1 (Resident #89) of 5 residents reviewed for unnecessary medications. The facility failed to ensure Resident #89's PRN prescription of Xanax 0.5mg (a medication used to treat the symptoms of anxiety) was discontinued after 14 days. The facility did not document a rationale for the continued provision of the medication. This failure could place residents at risk for adverse reactions and negative side effects from the administration of medication and dependence on unnecessary medications.
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on interview and record review, the facility failed to complete a discharge summary that included but was not limited to, (i) A recapitulation of the resident's stay that includes, but was not limited to, diagnoses, course of illness/treatment or therapy, and pertinent lab, radiology, and consultation results; (ii) A final summary of the resident's status; (iii) Reconciliation of all pre-discharge medications with the resident's post-discharge medications (both prescribed and over-the-counter) for 1 of (Resident #71) of 3 residents reviewed for discharge planning. The facility failed to complete a recapitulation of stay for Resident #71, who discharged to another facility on 05/06/25. This failure could place residents at risk of a recapitulation of their stay being unavailable to help ensure continuity of care once they discharged from the facility.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure they offered a therapeutic diet when there was a nutritional problem and the health care provider ordered a therapeutic diet for 1 of 3 residents (Resident #27) reviewed for nutritional status. The facility failed to ensure Resident #27 received the therapeutic diet that was ordered for her during the lunch hour on 05/20/25. This failure could result in residents not receiving their ordered therapeutic meal which could lead to malnutrition and/or choking.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident for one (Resident #73) of four residents reviewed for pharmacy services. The facility failed to ensure the medication cart contained accurate narcotic logs for Resident #73. This failure could place residents at risk for medication error and drug diversion.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents were free of any significant medication errors for one (Resident #73) of four residents reviewed for medication errors. The facility failed to ensure morphine (pain medicine) was administered to Resident #73 as ordered from 05/11/25 until 05/18/25 and 05/20/25. (9 days). This failure could place residents at risk for not receiving medications as ordered by their physician and not receiving the intended therapeutic benefit of the medications.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews, and record review the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for two (Resident #57 and Resident #84) of eight residents, reviewed for infection control. 1. The facility failed to ensure CNA G performed hand hygiene during incontinence care and did not soil the wipes container with soiled gloves for Resident #57. 2. The facility failed to ensure CNA H did not soil the wipes container with soiled gloves for Resident #84. This failure placed residents at risk for healthcare associated cross contamination and infections.
January 30, 2025Complaint inspection · 3 citations
- G Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, interviews, and record review, the facility failed to ensure the right to be free from abuse was provided for 1 (Resident #1) of 6 residents reviewed for abuse and neglect. The facility failed to protect Resident #1 from abuse when CNA A was witnessed being verbally and physically abusive to Resident #1, resulting in Resident #1 becoming fearful of CNA A. The noncompliance was identified as PNC. The noncompliance began on 12/23/24 and ended on 12/27/24. The facility had corrected the noncompliance before the survey began. This failure could place residents at risk for abuse and neglect.
- E Provide or obtain dental services for each resident.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure that residents received routine and 24-hour emergency dental services for one of (Residents #2) of three residents reviewed for the provision of routine/emergency dental services. The facility failed to ensure Resident #2 received routine dental care. This failure could affect residents by placing them at risk of pain, weight loss, infection, difficulty eating and a decline in their quality of life due to unmet dental needs.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interviews and record review, the facility failed to ensure all alleged violations involving abuse and neglect were immediately reported, including injuries of unknown origin, but not later than 2 hours after the allegation was made if the events that caused the allegation involved abuse or resulted in serious bodily injury 24 hours after the allegations were made, to the State Survey Agency for one (Resident #1) of six residents reviewed for abuse. 1. Facility staff (CNA B) failed to notify the Abuse Coordinator/ADM of witnessed abuse of Resident #1 by CNA A. 2. The Abuse Coordinator failed to report to the State Survey Agency alleged abuse when Resident #1 reported abuse to facility staff on 12/09/2024. This failure could place residents at risk of injuries, abuse, and/or neglect. Findings Include: [...]
August 23, 2024Complaint inspection · 1 citation
- D Provide appropriate foot care.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that residents receive proper treatment and care to maintain good foot health for one (Resident #1) of four residents reviewed for foot care. The facility failed to ensure Resident #1 received foot care. This failure could place residents at risk of diminished quality of life by not receiving care and services to meet their needs.
July 6, 2024Complaint inspection · 1 citation
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observations, interviews, and record review the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident, for 1 of 2 Residents (Resident #1) reviewed for medication administration. Resident #1 received medication (Oxybutynin and Trazodone) on 06/22/2024 that was prescribed for another resident. The noncompliance was identified as PNC. The noncompliance began on 06/22/2024 and ended on 06/22/2024. The facility had corrected the noncompliance before the survey on 07/06/2024. This deficient practice could affect resident who received medication and place them at risk of not receiving the appropriate amount of medication and could result in an adverse reaction or a decline in health.
April 13, 2024Complaint inspection · 2 citations
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview and record review the facility failed to provide a safe, clean, and comfortable environment for 2 of 7 (Resident #4 and #5) residents reviewed for resident rights. The facility failed to ensure Resident #4's room, which shared a bathroom with Resident #5's room, was clean and free of urine odors. This failure could place residents at risk of living in an unsanitary, unclean environment which could diminish their quality of life.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 2 (Residents #2 and #8) of 4 residents reviewed for incontinence care. CNA A and CNA B failed to perform hand hygiene during incontinence care for Resident #2 and Resident #8. These failures placed all residents at risk of unintended infections and inadequate treatment.
March 22, 2024Standard inspection, Complaint inspection · 7 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety in the facility's only kitchen. The facility failed to ensure foods were properly stored, labeled, and expired foods were discarded. This failure could have affected 83 of the 87 residents at the facility by placing them at risk for food exposed to adulteration or contaminantes. Adulterated foods have had severe health effects. Diarrhea, nausea, allergic reactions, diabetes, and cardiovascular disease have been observed upon consumption of adulterated food.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure all allegations of abuse were reported immediately to the State agency, thoroughly investigated, and residents were protected during investigation for 1 of 5 residents reviewed for abuse and neglect. (Resident #34). The facility failed to report immediately to the State agency when Resident #34 was found alone on the floor in her room. These failures could place residents at risk for not having allegations of abuse investigated.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure individuals with mental disorders were evaluated and received care and services in the most integrated setting appropriate to their needs for 1 of 3 residents (Resident #95) reviewed for PASRR Level I screenings. The facility did not correctly identify Resident #95 as having a mental illness and did not complete a new PASRR Level I Screening. This failure placed residents at risk of not receiving adequate services or care related to mental illnesses.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on interview and record review, the facility failed to develop and implement a baseline care plan for each resident that includes the instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care for 1 (Resident #95) of 3 residents reviewed for baseline care plans, in that: The facility failed to ensure Resident #95's baseline care plan was completed and included information related to her care needs and status at the time of her admission. This failure could place newly admitted residents at risk of not receiving continuity of care and communication among nursing home staff to ensure their immediate care needs are met.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interviews and record review the facility failed to develop and implement a comprehensive person care plan for each resident that included measurable objectives and timetables to meet a resident's medical, nursing, and mental and psychosocial needs for two of eight residents reviewed for care plans. (Residents #08 and #35). The facility failed to develop and implement person-centered care plans for Residents #08 and #35. This deficient practice placed residents at risk of not having their individualized needs met in a timely manner and communicated to providers and could result in injury and a decline in physical well-being. Findings Included: 1. [...]
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents who are fed by enteral means receive the appropriate treatment and services to prevent complications of enteral feeding including but not limited to aspiration pneumonia, diarrhea, vomiting, dehydration, and metabolic abnormalities for one resident (Resident #51) of 2 residents reviewed for enteral nutrition. LVN E failed to check for residual volume prior to medication administration for Resident #51 These failures could affect all residents who receive enteral feeding and place them at risk for metabolic abnormalities, medical complications, or a decline in health due to not following appropriate procedures.
- E Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on interview and record review the facility failed to ensure parenteral fluids must be administered consistent with professional standards of practice and in accordance with physician orders for 1 of 2 (Resident #250) residents reviewed for parenteral fluids. The facility did not ensure Resident #250's central line (a tube that is inserted into a large vein in the neck, chest, groin, or arm to give fluids, blood, medications, or to do medical tests quickly) dressing was changed per the physician's order. This failure could place residents at risk for receiving care that is not safe and meets professional care standards. Findings Included: Record review of the face sheet dated 03/22/24 indicated Resident #250 was a [AGE] year-old female who discharged from the facility on 02/12/24. [...]
February 7, 2023Standard inspection · 1 citation
- D Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure each resident received food that accommodates resident preferences for one resident (Resident #21) of five residents reviewed for food preferences. The facility failed to ensure Resident #21's likes and dislikes food preferences were honored during the lunch service on 02/06/23. This failure could cause residents who ate meals from the kitchen at risk of not having their choices and food preferences accommodated, possible weight loss, and a diminished quality of life.
Fire safety inspections
4 fire safety citations on file: 4 on March 22, 2024.
Every fire safety citation4 citations
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Provide properly protected cooking facilities.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| January 30, 2025 | Fine | $8,278 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Texas | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.40 | 3.39 | 3.86 |
| Registered nurses | 0.56 | 0.43 | 0.69 |
| All nursing staff on weekends | 3.06 | 2.98 | 3.42 |
| Nurse aides | 1.81 | ||
| Licensed practical nurses | 1.04 | ||
| Nursing staff turnover (share who left in a year) | 42.4% | 55.3% | 45.8% |
| Registered nurse turnover | 33.3% | 54.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.79 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.54 on weekdays and 3.06 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.24 in April to June 2025 to 3.40 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.40 | 0.56 | 3.54 | 3.06 | 1.0% | 0 of 90 | 86 |
| Oct to Dec 2025 | 3.22 | 0.52 | 3.33 | 2.92 | 0.7% | 0 of 92 | 89 |
| Jul to Sep 2025 | 3.20 | 0.51 | 3.37 | 2.78 | 0.8% | 0 of 92 | 94 |
| Apr to Jun 2025 | 3.24 | 0.52 | 3.42 | 2.80 | 1.3% | 0 of 91 | 93 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Texas, Jan to Mar 2026 | 3.33 | 0.40 | 3.50 | 2.93 | 2.2% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Texas | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 7.7 | 15.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.4 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.1 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 6.6 | 14.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.4 | 3.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 6.4 | 9.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 21.3 | 25.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.8 | 12.3 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.3 | 2.2 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 2.1 | 1.8 |
Owners and operators
Legal business name: DALLAS COUNTY HOSPITAL DISTRICT. CMS links this home to Cantex Continuing Care, a group of 37 nursing homes averaging 3.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Dallas County Hospital District | 5% or greater direct ownership interest | Organization | 100% | 09/01/2019 |
| Castaneda, Edmundo | Corporate officer | Individual | 01/10/2022 | |
| Cerise, Frederick | Corporate officer | Individual | 03/24/2014 | |
| Belmont Care Center Ltd Co | Operational/managerial control | Organization | 09/01/2019 | |
| Amiri, Rachel | Operational/managerial control | Individual | 05/03/2023 | |
| Belmont Care Center Ltd Co | Adp of the SNF | Organization | 03/31/2025 | |
| Amiri, Rachel | Adp of the SNF | Individual | 05/03/2023 | |
| Freeman, Nancy | Adp of the SNF | Individual | 05/10/2021 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on May 30, 2026: "Provide safe and appropriate respiratory care for a resident when needed."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on May 30, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on May 30, 2026: "Keep residents' personal and medical records private and confidential."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on May 22, 2025: "Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function."
Other nursing homes nearby
- Victoria Gardens of Allen Allen, 1.5 mi · 4 of 5 stars · 20 citations
- McKinney Healthcare and Rehabilitation Center McKinney, 4.6 mi · 4 of 5 stars · 22 citations
- The Park in Plano Plano, 5.3 mi · 2 of 5 stars · 36 citations
- Stonemere Rehabilitation Center Frisco, 5.6 mi · 4 of 5 stars · 22 citations
- Victoria Gardens of Frisco Frisco, 6.5 mi · 4 of 5 stars · 16 citations
- Baybrooke Village Care and Rehab Center McKinney, 6.6 mi · 3 of 5 stars · 44 citations
- Collinwood Nursing and Rehabilitation Plano, 6.6 mi · 2 of 5 stars · 24 citations
- Belterra Health & Rehab McKinney, 6.7 mi · 4 of 5 stars · 20 citations
Texas contacts for a concern about a nursing home
These are the official offices in Texas. NursingHomeClear cannot take or act on complaints.
- Resident advocate: Texas Office of the State Long-Term Care Ombudsman, 800-252-2412. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is The Belmont at Twin Creeks's Medicare star rating?
- CMS rates The Belmont at Twin Creeks 4 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did The Belmont at Twin Creeks get at its last inspection?
- 6 health deficiencies at the standard inspection on May 22, 2025. The Texas average is 9.4.
- Has The Belmont at Twin Creeks been fined?
- Yes. CMS lists 1 fine totaling $8,278 in the last three years.
- Does The Belmont at Twin Creeks accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns The Belmont at Twin Creeks?
- CMS lists 8 owners and managers, and links the home to Cantex Continuing Care. Legal business name: DALLAS COUNTY HOSPITAL DISTRICT.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.