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Parkside Health and Wellness Center

444 W Lexington, El Cajon, CA 92020 · San Diego County · (619) 442-7744

52 certified beds, about 50 residents a day · For profit - Corporation · Medicare and Medicaid since 1994

CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
5 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 555596 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 30, 2025, inspectors cited 4 health deficiencies (the California average is 15.6, the national average 9.2).

None of its 12 health citations since February 2020 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.20 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 0.58 of those hours.

22.6% of nursing staff left within the year CMS measured (California average 36.7%).

CMS links it to The Ensign Group, an affiliated group of 344 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
10D
2E
0F
Potential for minimal harm
0A
0B
0C
May 30, 2025Standard inspection · 4 citations
  1. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 19, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a cook followed the standardized recipe for sauce preparation. This failure had the potential to affect food palatability (referred to the pleasantness of taste; may influence behavior, particularly concerning the drive to eat) for 48 residents.
  2. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 19, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure two residents (Resident 31 and Resident 10) were treated with dignity and respect when - Resident 30 and Resident 10 were not offered a table to dine in the dining room with other residents. -Residents 30 and 10 ate their meal at a table that was not clean. These failures had the potential to affect residents' psychosocial well-being related to dignity and respect.
  3. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 19, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide adequate services for prevention of a pressure ulcer (PU - injury to the skin and underlying tissue resulting from prolonged pressure) for one of two sampled residents (Resident 1). This failure had the potential for Resident 1 to develop a PU.
  4. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 19, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a nasal cannula (a flexible tubing that delivers oxygen via the nose) was labeled with a date, for one of 13 sampled residents (Resident 21). This failure had the potential for oxygen tubing to be used past the recommended date, increasing the potential for bacteria to form inside the nasal cannula and potentially cause respiratory infection to Resident 21.
December 9, 2021Standard inspection · 3 citations
  1. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 14, 2022
    Inspectors wroteBased on observation, interview, and record review, the facility failed to identify a decline in left hand flexibility for one of two residents (Resident 34), reviewed for range of motion (ROM). As a result, there was the potential for Resident 34 to have a deterioration in ROM, resulting in a loss of independence for activities of daily living (ADL-dressing, bathing, grooming, and personal hygiene).
  2. D
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    F801 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 14, 2022
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure safe and effective Dietetic Services oversight when: 1. A menu alternative was produced without weighing the ingredients, 2. The same food alternative was allowed daily for one resident, and 3. Documentation of ongoing collaboration between the RD and the FNSD was not maintained. This failure to ensure effective oversight of the day-to-day dietetic services operations had the potential to place 50 residents at nutritional risk, and further compromise the residents' medical status. (Cross reference F803)
  3. D
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 14, 2022
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure the nutritional adequacy of an alternate menu item offered to residents. This failure had the potential to result in further compromised medical and nutritional status of residents.
February 7, 2020Standard inspection · 5 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 23, 2020
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure practices that mitigated the risk of resident food contamination were followed, when: 1. Dishware and utensils were stored while wet. In addition, wet water pitchers were air dried outside of the kitchen next to soiled linen barrels. 2. Resident dishware and kitchen equipment were stored with dirt, debris, and objects resembling rat feces on them. 3. Spoiled produce was stored amongst unspoiled produce. 4. Clean dishware and utensils had food debris on them. 5. Glassware had cracks and a food scoop had a melted handle. These failures to mitigate potential food contamination may result in foodborne illness (illness caused from consumption of contaminated or toxic food).
  2. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 23, 2020
    Inspectors wroteBased on observation, interview, and record review, the facility failed to implement the facility's policy and conduct a bioethics committee (committee to support resident rights and make decisions regarding healthcare) when making complex decisions on behalf of one of 15 residents (9) who lacked decision making capacity and had no responsible party. This failure placed Resident 9 at risk for having medical decisions made that were not in the resident's best interest.
  3. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 23, 2020
    Inspectors wroteBased on observation, interview, and record review, the facility failed to protect resident belongings for one of 15 residents (27) reviewed for personal property. This failure resulted in a potential for resident to resident altercation between Resident 27 and Resident 35.
  4. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 23, 2020
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure wound treatments were consistently provided as ordered to one of 15 residents (31), reviewed for quality of care. In addition, a physician's wound treatment order was not carried out, or clarified by nursing staff. These failures had the potential to negatively impact Resident 31's wound healing and to impede the coordination of care.
  5. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 23, 2020
    Inspectors wroteBased on interview and record review, the facility failed to administer tube feedings (places food and fluids directly into the stomach through a tube inserted in the abdomen) consistent with a physician's order for one of two residents (26) reviewed for tube feeding. This failure had the potential for Resident 26 to be placed at risk for altered nutrition related to inadequate caloric intake.

Fire safety inspections

13 fire safety citations on file: 5 on May 30, 2025, 5 on December 9, 2021, 3 on February 7, 2020.

Every fire safety citation13 citations
  1. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · May 30, 2025 · Corrected (the home has a date of correction)
  2. D
    Use approved construction type or materials.
    K 161 · May 30, 2025 · Corrected (the home has a date of correction)
  3. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · May 30, 2025 · Corrected (the home has a date of correction)
  4. D
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · May 30, 2025 · Corrected (the home has a date of correction)
  5. C
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 30, 2025 · Corrected (the home has a date of correction)
  6. D
    Provide primary/alternate means for communication.
    E 32 · December 9, 2021 · Corrected (the home has a date of correction)
  7. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · December 9, 2021 · Corrected (the home has a date of correction)
  8. D
    Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
    K 700 · December 9, 2021 · Corrected (the home has a date of correction)
  9. D
    Have restrictions on the use of highly flammable decorations.
    K 753 · December 9, 2021 · Corrected (the home has a date of correction)
  10. D
    Have proper medical gas storage and administration areas.
    K 923 · December 9, 2021 · Corrected (the home has a date of correction)
  11. E
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 7, 2020 · Corrected (the home has a date of correction)
  12. D
    Install resident room doors of proper design and width.
    K 233 · February 7, 2020 · Corrected (the home has a date of correction)
  13. D
    Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
    K 700 · February 7, 2020 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeCaliforniaUnited States
All nursing staff (RN, LPN and aides)4.204.523.86
Registered nurses0.580.670.69
All nursing staff on weekends3.654.093.42
Nurse aides2.58
Licensed practical nurses1.05
Nursing staff turnover (share who left in a year)22.6%36.7%45.8%
Registered nurse turnover25.0%38.1%42.9%
Administrators who left1

CMS expects 2.82 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.43 on weekdays and 3.65 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.21 in April to June 2025 to 4.20 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.200.584.433.65 0.0%0 of 9050
Oct to Dec 20254.040.564.213.63 0.0%0 of 9251
Jul to Sep 20254.240.524.433.77 0.0%1 of 9251
Apr to Jun 20254.210.564.423.71 0.0%0 of 9150
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
California, Jan to Mar 20264.360.594.523.972.3%0.5% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeCaliforniaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
10.410.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.01.63.2
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
7.69.814.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
0.04.34.6

Owners and operators

Legal business name: PARKSIDE HEALTHCARE INC. CMS links this home to The Ensign Group, a group of 344 nursing homes averaging 3.2 stars overall.

NameRoleTypeShareSince
Michlin, BernardManaging control - governing bodyIndividual12/03/2020
Oldroyd, MatthewManaging control - governing bodyIndividual04/01/2015
Willits, AdamCorporate directorIndividual01/01/2023
Burnam, SoonCorporate officerIndividual09/10/2014
Keetch, ChadCorporate officerIndividual03/01/2011
Oh, KatherineCorporate officerIndividual06/01/2025
Sato, AmiCorporate officerIndividual09/09/2024
Michlin, BernardOperational/managerial controlIndividual12/03/2020
Oldroyd, MatthewOperational/managerial controlIndividual04/01/2015
Port, BarryIndividual is an owner, partner or trustee of any ADP of the SNFIndividual07/10/2025
Ensign Services IncAdp of the SNFOrganization12/01/2014
Burnam, SoonAdp of the SNFIndividual07/10/2025
Michlin, BernardAdp of the SNFIndividual07/10/2025
Oldroyd, MatthewAdp of the SNFIndividual07/10/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on May 30, 2025: "Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on May 30, 2025: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on May 30, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on May 30, 2025: "Provide and implement an infection prevention and control program."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.65 hours per resident per day, below the California average of 4.09.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

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Common questions

What is Parkside Health and Wellness Center's Medicare star rating?
CMS rates Parkside Health and Wellness Center 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Parkside Health and Wellness Center get at its last inspection?
4 health deficiencies at the standard inspection on May 30, 2025. The California average is 15.6.
Has Parkside Health and Wellness Center been fined?
CMS lists no fines in the last three years.
Does Parkside Health and Wellness Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Parkside Health and Wellness Center?
CMS lists 14 owners and managers, and links the home to The Ensign Group. Legal business name: PARKSIDE HEALTHCARE INC.

Sources

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