Parkwood Health Care Facility
3301 Stadium Drive, Phenix City, AL 36867 · Russell County · (334) 297-0237
74 certified beds, about 71 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1978
CMS Care Compare ratings, data as of September 1, 2026 · CCN 015179 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 13, 2026, inspectors cited 4 health deficiencies (the Alabama average is 4, the national average 9.2).
None of its 14 health citations since October 2018 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.11 hours per resident per day, against 3.88 across Alabama and 3.86 nationally. Registered nurses accounted for 0.80 of those hours.
35.8% of nursing staff left within the year CMS measured (Alabama average 46.9%).
CMS links it to Crowne Health Care, an affiliated group of 18 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.
February 13, 2026Standard inspection, Complaint inspection · 4 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, interviews, and a facility policy title Cleaning Dishes/Dish Machine: the facility failed to ensure sanitary conditions were maintained in the dishwashing area to prevent cross contamination. Specifically, staff were observed working on both the soiled (dirty) side and the clean side of the dish room without changing gloves between tasks. This practice had the potential to affect 71 of 71 residents who received meals from the kitchen. Findings Include: A facility policy titled, Cleaning Dishes/Dish Machine dated 2023 revealed: . Procedure: Staff will follow these procedures for washing dishes: . 2. The person loading dirty dishes will not handle the clean dishes unless they change into a clean apron and wash their hands thoroughly before moving from dirty to clean dishes. [...]
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interviews, and the facility's policy titled Housekeeping the facility failed to ensure a safe, clean, and comfortable environment for three of 21 residents reviewed. Specifically Resident Identifier (RI) #3's, RI #41's, and RI #51's rooms had scrapes and holes in the drywall and cracks in the ceiling. Additionally, RI #3's and RI #41's room had brown stains observed on the ceiling, and the window blinds in RI #41's room were not functioning properly. These conditions had the potential to negatively impact residents' comfort and overall homelike environment. Findings Include:An undated policy titled Housekeeping documented: . Housekeeping is one of the most important environmental services since it plays a major role in providing a healthy, comfortable environment. [...]
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interviews, resident's medical records, review of Facility Reported Incidents (FRIs) received by the State Agency, the facility's investigative files, the facility's policies titled ABUSE POLICY and Behavior Management Program Policy and Procedures the facility failed to protect the residents' right to be free from physical abuse perpetrated by other residents. Specifically:1. On 06/08/2024 the facility failed to protect Resident Identifier (RI) #39's right to be free from physical abuse perpetrated by RI #78. On 06/08/2024 Registered Nurse (RN) #9 witnessed RI #78 slap RI #39 on the head. RI #78 had a history of aggressive behaviors, which included verbal and physical aggression. The facility failed to provide adequate supervision and interventions for RI #78 to prevent other residents from being abused. [...]
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview, medical record review and a facility policy titled, Care Planning Policy and Procedure, the facility failed to develop a comprehensive care plan to address Resident Identifier (RI) #53 use of PRN (as needed) oxygen. Record review indicated the resident received oxygen as needed however, there was no care plan in place to address the use of PRN oxygen, including indications, monitoring or staff interventions. This failure had the potential to result in inconsistent implementation of care and unmet respiratory needs. This deficient practice affect RI #53 one of one resident sampled for respiratory care. Findings Include: A policy titled Care Planning Policy and Procedure with a revised date of October 2022 documented: Policy: The care plan is a guide for all staff on a course of action that will attain or maintain a resident's highest practicable level of well-being. [...]
December 5, 2019Standard inspection · 2 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, resident record review and review of a facility document titled F550 Resident Rights, the facility failed to ensure Resident Identifier (RI) #112 and RI #9 were not left in the hall for 25 minutes, lined up parallel to the wall, in their wheel chairs, wrapped in sheets, while waiting for showers near the front entrance of the facility. This affected two of 23 sampled residents.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, record review and review of facility policies titled Incontinent Care and Catheter Care Using Disposable Wipes and Hand Hygiene Policy and Procedure, the facility failed to ensure a Certified Nursing Assistant (CNA) washed her hands between glove changes during perineal care and prior to the application of a moisture barrier and a clean brief to Resident Identifier (RI) #46, a resident who required staff assistance with both toileting and personal hygiene. This affected one of one resident observed for incontinence care.
October 25, 2018Standard inspection · 8 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interviews, review of the facility policy related to the cleaning of food carts, and recommendations from the manufacturers of the Auto-Chlor dish machine, the facility failed to ensure: 1) staff sanitized a cart used for transporting resident trays after use; and 2) resident dishes/trays were consistently washed at recommended water temperatures. This had the potential to affect all 70 residents for whom meals were prepared and served at the time of this survey.
- D Honor the resident's right to manage his or her financial affairs.
Inspectors wroteBased on interviews, record reviews and a review of the Resident Handbook, the facility failed to ensure resident personal funds/petty cash was available after business hours and on the weekends. This affected three of eleven residents, Resident Identifier (RI) #24, #26 and #39, who attended resident council/group meeting. Findings Include: A review of the Resident Handbook revealed the following: . You should anticipate your cash needs for weekends and withdraw funds accordingly on Friday before the business office closes . RI #24 was admitted to the facility on [DATE]. RI #26 was admitted to the facility on [DATE]. RI # 39 was admitted to the facility on [DATE]. On 10/24/18 at 11:00 AM, during the group meeting, residents were asked if funds were available on evenings and weekends. [...]
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation, interview, record review and a review of the facility's policies titled, ENTERAL TUBE ADMINISTRATION and MEDICATION ADMINISTRATION - GENERAL GUIDELINES, the facility failed to ensure licensed staff provided privacy to Resident Identifier (RI) #167, during an observation of medication administration via (by) G (Gastrostomy) Tube (GT). This affected one of one sampled resident observed for medications administered via GT. Findings Include: A review of the facility's policy titled, ENTERAL TUBE ADMINISTRATION dated 01/12, revealed the following: . Procedures 1. Explain the procedure and screen the resident for privacy . A review of the facility's policy titled, MEDICATION ADMINISTRATION - GENERAL GUIDELINES dated 01/12, revealed the following: . Procedures . 18. Provide privacy for resident . [...]
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, interview, record review, review of a Walmart receipt and a review of the facility's policy titled, ABUSE POLICY, the facility failed to ensure RI #62's 32 inch LED (Light Emitting Diodes) television (TV) was mounted in his/her room after purchase with RI #62's funds on 9/18/18. This affected one of one sampled resident whose purchases were reviewed. Findings Include: A review of the facility's policy titled, ABUSE POLICY dated November 2016, revealed the following: . Misappropriation of Resident's Property - Misappropriation of resident property is the deliberate misplacement, exploitation or wrongful, temporary or permanent use of resident's belongings, property . without the resident's consent. Acts that constitute the misappropriation of resident property include, but are not limited to, the theft or attempted theft of a resident's . personal property, . [...]
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure licensed staff did not leave Resident Identifier (RI) #167's medications unattended and out of licensed staff's line of sight. This affected one of eight residents observed during medication administration. Findings Include: RI #167 was admitted on [DATE] with diagnoses to include Encounter for Attention to Gastrostomy and End Stage Renal Disease. On 10/24/18 at 9:00 AM, Employee Identifier (EI) #4, Registered Nurse (RN) was observed preparing the following medications for administration to RI #167 via GT. 1. Multivitamin one per GT QD (every day) 2. Ascorbic Acid 500 mg (milligram) one per GT QD 3. Metoprolol Tartrate 25 mg give 1/4 tablet (6.25 mg) one per GT BID (twice a day) EI #4 entered RI #167's room. RI #167's roommate was seated in the wheelchair and the therapist was at the resident's bedside. [...]
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews, record reviews, and a review of the facility's policy titled, Glove Use and Policy and Procedure for Aseptic Technique With Dressing Changes, the facility failed to ensure licensed staff washed their hands after removing unclean gloves and before applying clean gloves during an observation of medication administration and wound care. This affected Resident Identifier (RI) #167, who was one of eight residents observed during medication administration and one of three residents observed during wound care. Findings Include: A review of the facility's policy titled, Glove Use with a revised date of 6/17, revealed the following: . PROCEDURE: . 9. Hand hygiene is necessary prior to donning (putting on) and after gloves are removed. [...]
- C Ensure residents have reasonable access to and privacy in their use of communication methods.
Inspectors wroteBased on interviews and a review of the facility's Resident Handbook, the facility failed to ensure resident's received mail on Saturdays and received mail unopened. This affected eleven of eleven residents who attended the Resident Council meeting on 10/24/18, who said they did not receive mail on Saturday and three of eleven residents who received mail that had been opened. This deficient practice had the potential to affect all residents in the facility who receive mail. Findings Include: A review of the facility's Resident Handbook revealed the following: .11. Mail. You have the right to privacy in written communications, including the right to . promptly receive mail that is unopened . [...]
- C Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Inspectors wroteBased on observation and interviews, the facility failed to ensure a notice was posted to indicate the availability of the most recent survey results. This deficient practice had the potential to affect all 72 residents who currently reside in the facility, as well as visitors and other individuals who visit the facility. Findings Include: On 10/23/18 at 10:30 AM, the survey results were observed in a plastic binder outside of and adjacent to Employee Identifier (EI) #8's, Administrator, office which was located in the front lobby. There was a label on the binder that documented the following: The last 3 annual ADPH (Alabama Department of Public Health) survey results. There were no postings or signs observed in the facility as to the location of the survey results. [...]
Fire safety inspections
12 fire safety citations on file: 4 on February 13, 2026, 3 on December 5, 2019, 5 on October 25, 2018.
Every fire safety citation12 citations
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Install an approved automatic sprinkler system.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Have corridors or aisles that are unobstructed and are at least 8 feet in width.
- D Inspect, test, and maintain automatic sprinkler systems.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Provide properly protected cooking facilities.
- D Inspect, test, and maintain automatic sprinkler systems.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Alabama | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.11 | 3.88 | 3.86 |
| Registered nurses | 0.80 | 0.65 | 0.69 |
| All nursing staff on weekends | 3.51 | 3.26 | 3.42 |
| Nurse aides | 2.34 | ||
| Licensed practical nurses | 0.96 | ||
| Nursing staff turnover (share who left in a year) | 35.8% | 46.9% | 45.8% |
| Registered nurse turnover | 28.6% | 39.5% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.35 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.35 on weekdays and 3.51 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.27 in April to June 2025 to 4.11 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.11 | 0.80 | 4.35 | 3.51 | 0.0% | 0 of 90 | 71 |
| Oct to Dec 2025 | 4.39 | 0.86 | 4.62 | 3.80 | 0.0% | 0 of 92 | 71 |
| Jul to Sep 2025 | 4.30 | 0.93 | 4.54 | 3.72 | 0.0% | 0 of 92 | 73 |
| Apr to Jun 2025 | 4.27 | 0.87 | 4.54 | 3.57 | 0.0% | 0 of 91 | 73 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Alabama, Jan to Mar 2026 | 3.88 | 0.63 | 4.13 | 3.27 | 0.9% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Alabama
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Alabama, all employers | |||
| CNAs (nursing assistants) | $16.41 | $14.45 to $17.49 | 25,250 |
| LPNs and LVNs | $27.42 | $23.15 to $29.71 | 11,580 |
| Registered nurses | $37.06 | $30.53 to $40.09 | 54,340 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Alabama | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.0 | 12.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.5 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.1 | 2.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.5 | 3.3 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 8.1 | 12.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.5 | 5.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 15.7 | 21.2 | 15.4 |
Short-term rehab results
For a stay to recover after a hospital visit, these are the results CMS publishes for Parkwood Health Care Facility's Medicare short-stay residents. How to read these, and what Medicare pays for.
CMS reports none of these results for this home: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Owners and operators
Legal business name: PARKWOOD HEALTH CARE FACILITY, LLC. CMS links this home to Crowne Health Care, a group of 18 nursing homes averaging 4.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Crowne Operations, Inc | 5% or greater direct ownership interest | Organization | 11/01/2003 | |
| Jennifer Jones McInnish Family Dynasty Trust #1 | 5% or greater indirect ownership interest | Organization | 12/31/2016 | |
| Richard Bryan Jones Family Dynasty Trust #1 | 5% or greater indirect ownership interest | Organization | 12/31/2016 | |
| McInnish, Trenton | W-2 managing employee | Individual | 08/10/2018 | |
| Dunnam, Noel | Corporate director | Individual | 06/11/2015 | |
| Jones, Richard | Corporate director | Individual | 06/11/2015 | |
| Manning, Marcus | Corporate director | Individual | 06/11/2015 | |
| Wilder, John | Corporate director | Individual | 12/03/2003 | |
| Dunnam, Noel | Corporate officer | Individual | 06/11/2015 | |
| Jones, Richard | Corporate officer | Individual | 06/11/2015 | |
| Crowne Management, LLC | Operational/managerial control | Organization | 12/10/2009 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on February 13, 2026: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on February 13, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on February 13, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on February 13, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
Other nursing homes nearby
- Bridgeway Health and Rehabilitation Center Phenix City, 1 mi · 3 of 5 stars · 6 citations
- Canterbury Health Care Facility Phenix City, 2.6 mi · 2 of 5 stars · 13 citations
- Magnolia Manor of Columbus Nursing Center - West Columbus, 3.5 mi · 2 of 5 stars · 4 citations
- Magnolia Manor of Columbus Nursing Center - East Columbus, 3.6 mi · 3 of 5 stars · 21 citations
- Spring Harbor at Green Island Columbus, 4.7 mi · 3 of 5 stars · 10 citations
- Orchard View Rehabilitation & Skilled Nursing Ctr Columbus, 6.8 mi · 2 of 5 stars · 13 citations
- Ridgecrest Rehab & Skilled Nursing Center Columbus, 6.9 mi · 5 of 5 stars · 11 citations
- River Towne Center Columbus, 7.6 mi · 1 of 5 stars · 24 citations
Alabama contacts for a concern about a nursing home
These are the official offices in Alabama. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Alabama Department of Public Health, Bureau of Health Provider Standards, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Alabama Office of the State Long-Term Care Ombudsman Program, 334-242-5753. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Alabama Health Care Facilities Deficiencies, where Alabama publishes its own records on licensed homes.
Common questions
- What is Parkwood Health Care Facility's Medicare star rating?
- CMS rates Parkwood Health Care Facility 5 out of 5 stars overall, with 3 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Parkwood Health Care Facility get at its last inspection?
- 4 health deficiencies at the standard inspection on February 13, 2026. The Alabama average is 4.
- Has Parkwood Health Care Facility been fined?
- CMS lists no fines in the last three years.
- Does Parkwood Health Care Facility accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Parkwood Health Care Facility?
- CMS lists 11 owners and managers, and links the home to Crowne Health Care. Legal business name: PARKWOOD HEALTH CARE FACILITY, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.