Pensacola Nursing & Rehabilitation Center
235 West Airport Blvd, Pensacola, FL 32505 · Escambia County · (850) 857-5200
120 certified beds, about 109 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1997
Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
2 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 105935 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 9, 2026, inspectors cited 12 health deficiencies (the Florida average is 7.1, the national average 9.2).
None of its 24 health citations since September 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.45 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.73 of those hours.
67.0% of nursing staff left within the year CMS measured (Florida average 41.4%).
CMS links it to Aston Health, an affiliated group of 38 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
209/23
501/25
202/26
1304/26
206/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 24 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
22D
2E
0F
Potential for minimal harm
0A
0B
0C
June 25, 2026Complaint inspection · 2 citations
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, interviews, record reviews, review of the facility's policy and education, and review of Florida Administrative Code, the facility failed to ensure that residents who required ileostomy services received such care consistent with professional standards of nursing practice for 2 of 2 residents reviewed for ileostomy care (Resident #1 and #2).
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews and record review, the facility failed to follow acceptable nationally accepted infection prevention and control standards including proper use of Personal Protective Equipment (PPE) to prevent the spread of infections for 2 of 2 residents observed for direct resident care (Resident#1, #5).
April 9, 2026Standard inspection, Complaint inspection · 13 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observations, interviews, record reviews, policy review, and a review of the Resident Council minutes, the facility failed to uphold resident rights and dignity by not knocking and announcing staff presence before entering the rooms of two residents (Resident #23 and Resident #37).
- D Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on record reviews and interviews, the facility failed to inform residents of care and treatment prior to the start of care and treatment of psychotic medication for 2 out 5 residents reviewed for general consent to treat (Resident # 12 and #37).
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record reviews and staff interviews, the facility failed to maintain required advance directive documentation for 2 of 35 sampled residents (Residents #37 and #114).
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain a clean and comfortable environment for 2 of 29 sampled occupied resident rooms. (Rooms #201 and #206)
- D Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased upon interview and record review, the facility failed to follow up on a grievance for 1 of 3 residents reviewed (Resident #40)
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, and record review, the facility failed to develop and implement a comprehensive care plan for 2 of 2 residents sampled for indwelling urinary catheters (Residents #10 and #122) and 1 of 2 residents reviewed for falls (Resident #11).
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to carry out physician orders for 2 of 20 residents reviewed. (Resident #69 and #108)Observations of Resident #69 were conducted on 04/06/2026 at 12:30 PM and 4:30 PM, 04/07/2026 at 11:30 AM, 2:30 PM, and 4:30 PM, 04/08/2026 at 8:38 AM. During each of these observations, it was noted that Resident #69 had contractures to bilateral hands. Closer observation revealed no splints or braces were in place during these observations. A record review revealed a physician order for Splint/Brace application, Encourage and assist resident to participate with donning and doffing of Bilateral palm protectors' splint/brace. Bilateral Palm protectors to be used at all times except for ADLs and skin assessment. Monitor skin surfaces under device and notify physician of abnormal findings This order was initiated on 3/31/2026. [...]
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased upon interviews and record reviews, the facility failed to provide treatment and services to 1 of 1 residents reviewed for pressure ulcers. (Resident #125)
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on record reviews and interviews, the facility failed to monitor weights for 1 of 3 residents reviewed for weights (Resident #9).
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on observations and record reviews, the facility failed to ensure ongoing communication and collaboration was maintained with the dialysis facility for 1 of 1 resident reviewed for dialysis services (Resident #52).
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observations, staff interviews, and record reviews, the facility failed to acquire pain medication from the pharmacy in a timely manner to ensure proper continuity of care for 1 of 1 resident reviewed for pain (Resident #103).
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure appropriate infection control practices were followed for 3 of 3 residents reviewed for infection control (Residents #1, #10, #122).
- D Put firmly secured handrails on each side of hallways.
Inspectors wroteBased on observation, interview, and policy review, the facility failed to maintain handrails in a safe, secure, and functional condition for the 200 hallway.
February 19, 2026Complaint inspection · 2 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, and record review, the facility failed to implement care plan interventions for supervision during meals for 1 of 4 residents sampled. (Resident #6)
- D Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide an ordered therapeutic diet for 1 of 4 residents sampled. (Resident #6)
January 9, 2025Standard inspection · 5 citations
- E Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on record review, staff interview, and policy review, the facility failed to offer the 2024 influenza vaccine to 1 of 5 sampled residents (Resident #3) and failed to document the provision of education regarding the benefits and potential side effects of the 2024 influenza vaccine and pneumonia vaccine for 5 of 5 sampled residents. (Residents #3, #37, #46, #54, and #73)
- E Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on record review, staff interview, and policy review, the facility failed to offer the 2024 COVID-19 vaccine to 4 of 5 sampled residents. (Residents #37, #46, #54, and #73)
- D Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on record review and interview, the facility failed to act promptly to resolve and properly investigate grievances submitted for 2 out 2 residents sampled. (Resident #54 and #21)
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on record review, interviews, and policy review, the facility failed to ensure ordered medication was available to 1 of 8 residents observed for medication administration. (Resident #97)
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, record review, staff interviews, and policy reviews, the facility failed to ensure staff followed appropriate infection control processes to prevent contamination during 1 of 1 observations of wound care (Resident #3) and failed to ensure staff changed PICC (peripherally inserted central catheter) dressings in accordance with the physician order and facility policy for 1 of 1 sampled residents with a PICC line (Resident #156).
September 21, 2023Standard inspection · 2 citations
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, interviews and policy reviews, the facility failed to store and prepare food in accordance with professional standards for food service safety.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interviews, record reviews, and policy reviews, the facility failed to provide infection control measures for 1 of 2 residents sampled for respiratory care. (Resident #395)
Fire safety inspections
12 fire safety citations on file: 5 on April 9, 2026, 4 on January 9, 2025, 3 on September 21, 2023.
Every fire safety citation12 citations
- D Install emergency lighting that can last at least 1 1/2 hours.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Install corridor and hallway doors that block smoke.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D Ensure that testing and maintenance of electrical equipment is performed.
- D Provide properly protected cooking facilities.
- D Have properly sized and located compartments to protect residents from smoke.
- D Meet requirements for the installation and maintenance of electrical systems.
- D Ensure proper usage of power strips and extension cords.
- D Install corridor and hallway doors that block smoke.
- D Have properly sized and located compartments to protect residents from smoke.
- D Have restrictions on the use of portable space heaters.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.45 | 3.82 | 3.86 |
| Registered nurses | 0.73 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.23 | 3.49 | 3.42 |
| Nurse aides | 2.15 | ||
| Licensed practical nurses | 0.58 | ||
| Nursing staff turnover (share who left in a year) | 67.0% | 41.4% | 45.8% |
| Registered nurse turnover | 65.2% | 46.0% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.39 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.55 on weekdays and 3.23 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.69 in April to June 2025 to 3.45 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.45 | 0.73 | 3.55 | 3.23 | 0.6% | 0 of 90 | 109 |
| Oct to Dec 2025 | 3.45 | 0.80 | 3.56 | 3.16 | 0.4% | 0 of 92 | 96 |
| Jul to Sep 2025 | 3.35 | 0.60 | 3.47 | 3.05 | 0.4% | 0 of 92 | 87 |
| Apr to Jun 2025 | 3.69 | 0.80 | 3.81 | 3.39 | 1.4% | 0 of 91 | 95 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 9.6 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.2 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.3 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.0 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.4 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 6.8 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 7.0 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 18.4 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 27.1 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 19.2 | 9.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.9 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.7 | 1.1 | 1.8 |
Owners and operators
Legal business name: PENSACOLA OPCO, LLC. CMS links this home to Aston Health, a group of 38 nursing homes averaging 2.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Pensacola Member LLC | 5% or greater direct ownership interest | Organization | 100% | 04/01/2022 |
| Sh Indigo Citadel Investors LLC | 5% or greater indirect ownership interest | Organization | 14% | 01/01/2024 |
| Ornstein, Marton | 5% or greater indirect ownership interest | Individual | 7% | 01/01/2024 |
| Wildes, Donna | Corporate officer | Individual | 08/28/2025 | |
| Devarapalli, Hima | Operational/managerial control | Individual | 06/26/2025 | |
| Foster, Dana | Operational/managerial control | Individual | 11/04/2025 | |
| Neal, Latisha | Operational/managerial control | Individual | 12/29/2025 | |
| Salter, Sade | Operational/managerial control | Individual | 01/28/2025 | |
| Wildes, Donna | Operational/managerial control | Individual | 08/28/2025 | |
| Aston Healthcare LLC | Adp of the SNF | Organization | 01/01/2024 | |
| Devarapalli, Hima | Adp of the SNF | Individual | 01/14/2026 | |
| Foster, Dana | Adp of the SNF | Individual | 01/16/2026 | |
| Wildes, Donna | Adp of the SNF | Individual | 08/28/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 6 problems in this area, most recently on June 25, 2026: "Provide and implement an infection prevention and control program."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on April 9, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on June 25, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on April 9, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.23 hours per resident per day, below the Florida average of 3.49.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Gulf Valor Rehabilitation by Harborview Pensacola, 2.3 mi · 4 of 5 stars · 8 citations
- Arabella Health & Wellness of Pensacola Pensacola, 3 mi · 4 of 5 stars · 12 citations
- Havens at Pensacola, the Pensacola, 3.2 mi · 4 of 5 stars · 7 citations
- Specialty Health and Rehabilitation Center Pensacola, 3.4 mi · 4 of 5 stars · 5 citations
- Olive Branch Health and Rehabilitation Center Pensacola, 3.5 mi · 4 of 5 stars · 4 citations
- Solaris Healthcare Pensacola Pensacola, 3.6 mi · 5 of 5 stars · 9 citations
- Life Care Center of Pensacola Pensacola, 4.2 mi · 5 of 5 stars · 3 citations
- Coral Bay at Pensacola, LLC Pensacola, 4.4 mi · 2 of 5 stars · 30 citations
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Pensacola Nursing & Rehabilitation Center's Medicare star rating?
- CMS rates Pensacola Nursing & Rehabilitation Center 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Pensacola Nursing & Rehabilitation Center get at its last inspection?
- 12 health deficiencies at the standard inspection on April 9, 2026. The Florida average is 7.1.
- Has Pensacola Nursing & Rehabilitation Center been fined?
- CMS lists no fines in the last three years.
- Does Pensacola Nursing & Rehabilitation Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Pensacola Nursing & Rehabilitation Center?
- CMS lists 13 owners and managers, and links the home to Aston Health. Legal business name: PENSACOLA OPCO, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.