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Pleasant Valley Rehabilitation and Nursing

12111 Hinson Road, Little Rock, AR 72212 · Pulaski County · (501) 225-8888

97 certified beds, about 77 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2003

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 045390 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 24, 2025, inspectors cited 1 health deficiency (the Arkansas average is 2.7, the national average 9.2).

None of its 15 health citations since November 2022 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.04 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.46 of those hours.

54.5% of nursing staff left within the year CMS measured (Arkansas average 49.5%).

CMS links it to Southern Administrative Services, an affiliated group of 35 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
4D
7E
2F
Potential for minimal harm
0A
2B
0C
April 24, 2025Standard inspection · 1 citation
  1. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 23, 2025
    Inspectors wroteBased on observation of medication administration, interview, record review and facility document review, the facility failed to ensure an insulin pen was primed and the plunger was held down for a count of five (5) seconds after an administration of insulin, according to manufacturer's instructions for 1 (Resident #11) sampled resident reviewed for medication administration.
February 8, 2024Standard inspection · 8 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 8, 2024
    Inspectors wroteF0812 F Based on observations and interview, the facility failed to ensure deep fryer was free of debris to prevent potential cross contamination, floor throughout the kitchen and wall air vent were free of grease, and stains, food items stored in the freezer or refrigerator were sealed, covered and dated, expired food items were promptly removed /discarded by the expiration or use by dates, and foods were dated as when received to ensure first in and first out usage to prevent the potential for food borne illness, 1 of 2 ice machines and 1 of 2 ice scoop holders were maintained in clean and sanitary condition to prevent food and beverage contamination, staff washed their hands between dirty and clean tasks and before handling clean equipment to minimize the potential for contaminating food items for residents who received meals from 1 of 1 kitchen. [...]
  2. E
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    F577 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 29, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure the state survey results were posted in a place readily accessible to residents.
  3. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 29, 2024
    Inspectors wroteBased on observation and interview the facility failed to ensure a homelike environment for 1 (room [ROOM NUMBER]) room on the 200 Hall. The facility also failed to ensure residents meals were removed from serving trays in the dining room to de-emphasize the institutional character of the setting to promote dignity and respect. This failed practice had the potential to affect 2 (Resident's #21 & #42) sample mix residents who received a tray on the 200 Hall during lunchtime Sunday 2/4/24 according to a list provided by the Nurse Consultant on 2/7/24 at 1:01pm.
  4. E
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 29, 2024
    Inspectors wroteBased on interview and record review the facility failed to ensure 1 (Resident #35) of 5 (Residents #13, #21, #35, #42, #66) sample mix residents that were reviewed for unnecessary medications received a diagnosis prior to receiving an anti-depressant medication.
  5. E
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 29, 2024
    Inspectors wroteBased on observation and interview, the facility failed to ensure that pureed food items were blended to a smooth, lump free consistency to minimize the risk of choking or other complications for those residents who required pureed diets for 1 of 1 meal observed. The failed practice had the potential to affect 5 residents who received pureed diets, as documented on the list Dietary Supervisor provided by the Food Service Supervisor on 02/08/2024
  6. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 29, 2024
    Inspectors wroteBased on interview the facility failed to ensure isolation laundry was handled correctly to prevent the spread of infection. This failed practice had the potential to affect 15 (Resident's #1, #6, #7, #11, #20, #21, #25, #27, #36, #37, #42, #50, #53, #54, #64) sample mix residents who depend on the facility to provide laundry services according to a list provided by the Social Services Director on 2/7/24 at 3:48pm.
  7. E
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 29, 2024
    Inspectors wroteBased on observation and interview the facility failed to ensure a safe environment for 1 (room [ROOM NUMBER]) room on the 200 Hall. This failed practice had the potential to affect 3 (Resident #13, #42, & #53) residents who were ambulatory on the 200 Hall, and the facility failed to ensure the residents were provided a homelike environment for 5 (room [ROOM NUMBER], room [ROOM NUMBER], Room112, room [ROOM NUMBER], and room [ROOM NUMBER]) rooms on the 100 Hall .
  8. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 29, 2024
    Inspectors wroteBased on observation and interview the facility failed to ensure a vial of long-acting insulin was properly labeled with an open date. This failed practice had the potential to affect 1 (Resident #12) sample mix residents according to a list provided by the Nurse Consultant on [DATE] at 1:01pm.
September 12, 2023Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 6, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure an injury of unknown source/origin was reported to the Office of Long-Term Care (OLTC) and other agencies in accordance with state and federal laws for 1of 1 (Resident #2) of 3 sampled residents. This failed practice had the potential to affect 73 residents that reside in the facility.
November 4, 2022Standard inspection · 5 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) December 4, 2022
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure foods stored in the freezer, refrigerator and dry storage area were covered and dated to minimize the potential for food borne illness for residents who received meals from 1 of 1 kitchen; expired dairy products and food items were promptly removed /discarded on or before the expiration or use by date to prevent the growth of bacteria; dietary staff washed their hands between dirty and clean tasks and before they handled clean equipment or food items to prevent potential for cross contamination for residents who received meals from 1 of 1 kitchen. These failed practices had the potential to affect 82 residents who received meals from the kitchen (total census: 83) as documented on a list provided by Dietary Supervisor on 10/31/22.
  2. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 4, 2022
    Inspectors wroteBased on observation and interview, the facility failed to ensure the resident's environment was free from accident hazards for 2 (Resident #19 and Resident #80) of the 7 sample residents (R #6, R #10, R #19, R #61, R #64, R #74, and #80) at the facility, who were ambulatory or propel themselves in a wheelchair, as evidenced by Resident #19 had two bottles of peri wash on his over bed table, and R #80 had 1 (1.5 Liter) bottle of mouthwash, 1 can of aerosol hairspray, four bottles of shampoo and two bottles of hair conditioner on the floor next to his nightstand. This failed practice had the potential to affect 39 residents who ambulated by any means, or self-propelled according to a list provided by the Interim Administrator on 11/3/22
  3. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 4, 2022
    Inspectors wroteBased on interview and record review, the facility failed to ensure pneumococcal immunizations were administered to eligible residents and immunization records were tracked and documented completely for 6 (Resident #6, R #22, R #25, R #52, R #56, R #61) of 6 sample selected residents who had signed consents for the Pneumococcal vaccine to help protect against Pneumococcal bacteria which could cause serious infections and be potentially fatal. This failed practice had the potential to affect 133 admissions since the facility's last survey on 11/4/21 per the admission Lists provided by the Interim Administrator on 11/3/22.
  4. B
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) November 4, 2022
    Inspectors wroteBased on record review and interview, the facility failed to ensure 1 (Resident #55) of 1 sampled resident had a ventilator as documented on the resident Minimum Data Set (MDS) Assessments.
  5. B
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) November 4, 2022
    Inspectors wroteBased on record review and interview, the facility failed to include the recommendations from the Preadmission Screening and Resident Review (PASARR) determination and evaluation report into the Care Plan for 2 (Resident #10 and Resident #28) of 2 sampled residents who had Level 2 screening recommendations.

Fire safety inspections

3 fire safety citations on file: 1 on February 8, 2024, 2 on November 4, 2022.

Every fire safety citation3 citations
  1. F
    Provide properly protected cooking facilities.
    K 324 · February 8, 2024 · Corrected (the home has a date of correction)
  2. F
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · November 4, 2022 · Corrected (the home has a date of correction)
  3. E
    Properly provide smoke detection systems in areas open to corridors.
    K 347 · November 4, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeArkansasUnited States
All nursing staff (RN, LPN and aides)4.044.023.86
Registered nurses0.460.410.69
All nursing staff on weekends3.413.453.42
Nurse aides2.70
Licensed practical nurses0.87
Nursing staff turnover (share who left in a year)54.5%49.5%45.8%
Registered nurse turnover70.0%44.8%42.9%
Administrators who left0

CMS expects 3.49 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.29 on weekdays and 3.41 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.94 in April to June 2025 to 4.04 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.040.464.293.41 1.5%0 of 9077
Oct to Dec 20254.110.434.343.53 1.5%0 of 9278
Jul to Sep 20253.830.404.043.29 1.6%0 of 9279
Apr to Jun 20253.940.534.173.36 1.8%0 of 9174
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Arkansas, Jan to Mar 20264.050.404.283.472.0%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeArkansasUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
5.59.513.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.23.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
5.610.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.64.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
1.710.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
32.824.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
15.112.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.92.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.82.11.8

Owners and operators

Legal business name: PLEASANT VALLEY HEALTH AND REHAB, LLC. CMS links this home to Southern Administrative Services, a group of 35 nursing homes averaging 3.9 stars overall.

NameRoleTypeShareSince
4p2t1 Ops Holding LP5% or greater direct ownership interestOrganization100%01/14/2022
Jej Assets LP5% or greater indirect ownership interestOrganization06/14/2022
Ponthie, Sharlot5% or greater indirect ownership interestIndividual08/15/2022
Nichols, CourtneyW-2 managing employeeIndividual08/15/2022
Ponthie, JohnCorporate officerIndividual08/15/2022
Alexark1 LLCOperational/managerial controlOrganization06/14/2022
Jej Management, LLCOperational/managerial controlOrganization06/14/2022

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on April 24, 2025: "Ensure that residents are free from significant medication errors."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on February 8, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on February 8, 2024: "Allow residents to easily view the nursing home's survey results and communicate with advocate agencies."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on February 8, 2024: "Provide and implement an infection prevention and control program."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.41 hours per resident per day, below the Arkansas average of 3.45.

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Arkansas contacts for a concern about a nursing home

These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.

Common questions

What is Pleasant Valley Rehabilitation and Nursing's Medicare star rating?
CMS rates Pleasant Valley Rehabilitation and Nursing 4 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Pleasant Valley Rehabilitation and Nursing get at its last inspection?
1 health deficiency at the standard inspection on April 24, 2025. The Arkansas average is 2.7.
Has Pleasant Valley Rehabilitation and Nursing been fined?
CMS lists no fines in the last three years.
Does Pleasant Valley Rehabilitation and Nursing accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Pleasant Valley Rehabilitation and Nursing?
CMS lists 7 owners and managers, and links the home to Southern Administrative Services. Legal business name: PLEASANT VALLEY HEALTH AND REHAB, LLC.

Sources

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