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The Green House Cottages of Poplar Grove

7801 Kanis Rd, Little Rock, AR 72204 · Pulaski County · (501) 404-0500

140 certified beds, about 111 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2018

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 045466 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 26, 2026, inspectors cited 0 health deficiencies (the Arkansas average is 2.7, the national average 9.2).

None of its 24 health citations since October 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 5.26 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.32 of those hours.

55.5% of nursing staff left within the year CMS measured (Arkansas average 49.5%).

CMS links it to Southern Administrative Services, an affiliated group of 35 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 24 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
7D
15E
2F
Potential for minimal harm
0A
0B
0C
March 26, 2026Standard inspection · 0 citations
May 8, 2025Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 7, 2025
    Inspectors wroteBased on observations, interviews, record review, facility policy review, it was determined that the facility failed to ensure care planned fall interventions were implemented for one (Resident #1) of three residents reviewed for quality of care. It was also determined that the facility failed to notify Resident #1's guardian that the resident refused to take ordered medication more than two times in a row.
October 4, 2024Standard inspection · 6 citations
  1. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 28, 2024
    Inspectors wroteBased on observation, record review, interview, and facility policy review, it was determined that the facility failed to ensure the rear casters of the mechanical lift were not locked with lifting and lowering resident to prevent accidents and injuries affecting 1 sampled (Resident #270) of 4 sampled residents reviewed for accidents. The facility failed to ensure the residents environment was free of accidents and hazards for 1 sampled (Resident #48) of 4 sampled residents reviewed for accidents and hazards.
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 28, 2024
    Inspectors wroteBased on observation, interview, and facility policy review, the facility failed to ensure that pills were properly stored in the acceptable package or bottle to prevent mediation errors in Building 1 and failed to ensure a thermometer and temperatures were being monitored in the narcotic refrigerator in Building 4 to ensure medications were stored at an appropriate temperature.
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 24, 2024
    Inspectors wroteBased on observation, record review, and interview, it was determined that the facility failed to ensure that a comprehensive care plan addressed pain for 1 of 1 sampled resident (Resident #58) reviewed for pain management to ensure appropriate interventions were in place.
  4. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 28, 2024
    Inspectors wroteBased on observation, record review, and interview the facility failed to ensure oxygen was administered at the flow rate ordered by the physician to reduce the potential for respiratory complications for 1 (Resident #2) of 2 sampled residents that were reviewed for respiratory therapy.
  5. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 28, 2024
    Inspectors wroteBased on observation and facility policy review, the facility failed to ensure expired food items were promptly removed/discarded on or before the expiration or use by date to prevent the growth of bacteria, and to ensure food stored in the freezer were appropriately dated.
  6. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 28, 2024
    Inspectors wroteBased on observation, record review, interview, and facility policy review, it was determined that the facility failed to ensure proper hand hygiene was performed appropriately with peri care to prevent cross contamination, and the spread of infection. This failed practice affected 1 sampled (Resident #270) resident requiring assistance for incontinence care, with the potential to affect 2 sampled (Resident #58, Resident #270) residents reviewed for bowel and bladder.
April 30, 2024Complaint inspection · 1 citation
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 29, 2024
    Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to maintain an orderly, uncluttered environment for 1 (Resident #3) of 3 sampled residents.
December 29, 2023Complaint inspection · 2 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) January 28, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure staff washed their hands when serving meals, follow the menu and ensure the menu was posted.
  2. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 28, 2024
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure fingernails were regularly trimmed to maintain good hygiene and grooming for 1 Resident #4 sampled residents who required staff assistance with nail care.
October 20, 2023Standard inspection, Complaint inspection · 13 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) November 13, 2023
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure foods stored in the freezer, refrigerator and dry storage area were covered, sealed and dated to minimize the potential for food borne illness for residents who received meals from 1 of 1 kitchen; expired dairy products and food items were promptly removed / discarded on or before the expiration or use by date to prevent the growth of bacteria; dietary staff washed their hands between dirty and clean tasks and before handling clean equipment or contamination; 5 of 10 ice machines and 7 of 10 ice scoop holders were maintained in a clean and sanitary condition to prevent potential contamination of residents' beverages for residents who received meals from 10 of 10 kitchens; [...]
  2. E
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 13, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure physician orders were followed; glucometers were cleaned before and after each use; hand hygiene was performed between residents; medication cart was not left unlocked and with medications on top, and the computer screen was closed when out of the line of sight of the nurse. during medication pass.
  3. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 13, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide necessary services to maintain grooming, personal hygiene, and nail care for 1 (Residents #310) of 1 sampled residents who required assistance for nail care.
  4. E
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 13, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a resident centered activities program was provided daily in each cottage.
  5. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 13, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to maintain a medication error rate of less than 5% during the medication pass.
  6. E
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 13, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure physician's orders were followed to prevent significant medication errors for 2 (Residents #80 and #106) of 2 sampled residents observed during medication pass.
  7. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 13, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure expired medications were removed from the medication storage rooms and medication carts.
  8. E
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) November 13, 2023
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure meals were prepared and served according to the planned written menu and facility quantified recipe for super calorie was followed to meet the nutritional needs of the residents for 1 of 1 meal observed. This failed practice had the potential to affect 7 residents who received meals in Cottage #3, 2 residents who received pureed diets and 2 residents who received super calorie foods in Cottage #10.
  9. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) November 13, 2023
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure meals were served in a method that maintained the appearance and nutritive value of pureed foods that were acceptable to the residents to improve palatability and encourage good nutritional intake during 1 of 1 meal observed. This failed practice had the potential to affect 2 residents who receive meal trays in the Cottage #10, as documented on a list provided by Dietary Supervisor on 10/17/23 at 10:58 AM.
  10. E
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) November 13, 2023
    Inspectors wroteBased on observation and interview, the facility failed to ensure pureed food items were blended to a smooth, lump-free consistency to minimize the risk of choking or other complications for residents who required pureed diets for 2 of 2 meals observed. This failed practice had the potential to affect 6 residents who received pureed diets as provided by the Dietary Supervisor on 10/16/23 at 10:58 AM.
  11. E
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 13, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the lids on 2 of 2 garbage dumpsters were closed and contained to decrease the potential for pest infestation.
  12. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 13, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a multi-use glucometer was disinfected after each resident for 2 (Residents #106 and #312) and failed to ensure staff performed hand hygiene during the administration of medication for 4 (Residents #67, #80, #106 and #312) sampled residents who were observed during medication pass.
  13. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 13, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure a comprehensive care plan was developed to address diabetic fingernail care for 1 (Resident #310) of 1 sampled resident.
October 3, 2023Complaint inspection · 1 citation
  1. E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) November 2, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure an elopement was immediately reported to the state agency for 1 (Residents #1) of 1 case mix resident who had eloped from the facility.

Fire safety inspections

3 fire safety citations on file: 3 on October 20, 2023.

Every fire safety citation3 citations
  1. F
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · October 20, 2023 · Corrected (the home has a date of correction)
  2. F
    Establish roles under a Waiver declared by secretary.
    E 26 · October 20, 2023 · Corrected (the home has a date of correction)
  3. F
    Implement emergency and standby power systems.
    E 41 · October 20, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeArkansasUnited States
All nursing staff (RN, LPN and aides)5.264.023.86
Registered nurses0.320.410.69
All nursing staff on weekends4.803.453.42
Nurse aides3.73
Licensed practical nurses1.21
Nursing staff turnover (share who left in a year)55.5%49.5%45.8%
Registered nurse turnover44.4%44.8%42.9%
Administrators who left1

CMS expects 3.32 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.45 on weekdays and 4.80 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.38 in April to June 2025 to 5.26 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.260.325.454.80 0.8%0 of 90111
Oct to Dec 20255.280.315.484.76 0.8%0 of 92111
Jul to Sep 20255.260.345.404.90 0.9%0 of 92110
Apr to Jun 20255.380.355.674.67 0.8%0 of 91106
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Arkansas, Jan to Mar 20264.050.404.283.472.0%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeArkansasUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
14.79.513.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.23.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.31.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
8.110.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
7.54.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
7.310.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
21.924.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
8.812.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.52.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.52.11.8

Owners and operators

Legal business name: POPLAR GROVE OPERATIONS, LLC. CMS links this home to Southern Administrative Services, a group of 35 nursing homes averaging 3.9 stars overall.

NameRoleTypeShareSince
Mark Kelly Thmpson 2020 Chikdren's Trust5% or greater direct ownership interestOrganization20%06/02/2017
Alexark1 LLC5% or greater indirect ownership interestOrganization01/01/2022
Jej Assets LP5% or greater indirect ownership interestOrganization01/01/2022
Jej Investments LLC5% or greater indirect ownership interestOrganization40%06/02/2018
Jej Management, LLC5% or greater indirect ownership interestOrganization01/01/2022
Ponthie Interests Inc5% or greater indirect ownership interestOrganization06/02/2018
Ponthie, Sharlot5% or greater indirect ownership interestIndividual01/01/2022
Ingle, SoniaContracted managing employeeIndividual09/01/2018
Pratt, AngieContracted managing employeeIndividual09/01/2018
Unruh, TrentContracted managing employeeIndividual09/01/2018
Montgomery, JohnW-2 managing employeeIndividual09/01/2018
Williams, CarnailW-2 managing employeeIndividual04/29/2019
Ponthie, JohnCorporate directorIndividual01/01/2022

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 7 problems in this area, most recently on October 4, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on May 8, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on October 4, 2024: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on October 4, 2024: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  5. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Arkansas contacts for a concern about a nursing home

These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.

Common questions

What is The Green House Cottages of Poplar Grove's Medicare star rating?
CMS rates The Green House Cottages of Poplar Grove 4 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did The Green House Cottages of Poplar Grove get at its last inspection?
0 health deficiencies at the standard inspection on March 26, 2026. The Arkansas average is 2.7.
Has The Green House Cottages of Poplar Grove been fined?
CMS lists no fines in the last three years.
Does The Green House Cottages of Poplar Grove accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns The Green House Cottages of Poplar Grove?
CMS lists 13 owners and managers, and links the home to Southern Administrative Services. Legal business name: POPLAR GROVE OPERATIONS, LLC.

Sources

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