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Home / Arkansas / Little Rock

Nursing and Rehabilitation Center at Good Shepherd

3001 Aldersgate Road, Little Rock, AR 72205 · Pulaski County · (501) 217-9774

120 certified beds, about 79 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1998

CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 045343 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on January 15, 2026, inspectors cited 1 health deficiency (the Arkansas average is 2.7, the national average 9.2).

None of its 26 health citations since November 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.09 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.22 of those hours.

64.6% of nursing staff left within the year CMS measured (Arkansas average 49.5%).

CMS links it to Central Arkansas Nursing Centers, an affiliated group of 38 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 26 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
3D
21E
2F
Potential for minimal harm
0A
0B
0C
January 15, 2026Standard inspection · 1 citation
  1. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 13, 2026
    Inspectors wroteBased on observation, record review, interview, and facility policy review the facility failed to ensure Enhanced Barrier Precautions (EBP) were followed during medication administration through a Percutaneous Endoscopic Gastrostomy (PEG) tube for one (Resident #3) sampled resident based on one of one observation. Specifically, nursing staff did not wear a gown for Personal Protection Equipment (PPE) during medication pass.
October 4, 2024Standard inspection, Complaint inspection · 9 citations
  1. F
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    F838 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 3, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure the facility assessment included pertinent information to assure the necessary care and resources were allocated to meet the needs of the residents in 1 of 1 facility. This deficient practice had the potential to affect all residents of the facility. The total census was 100 residents.
  2. E
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 3, 2024
    Inspectors wroteBased on observation, interview, and in-service review, it was determined that the facility failed to ensure resident's call lights were in reach for 5 (Residents #13, #24, #51, #80, and #96) of 25 sampled residents.
  3. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) November 3, 2024
    Inspectors wroteBased on observations, interviews, and facility document review, it was determined that the facility failed to clean and sanitize the shower room on 500 Hall which was reviewed for environmental concerns.
  4. E
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 3, 2024
    Inspectors wroteBased on observation, interviews, record review, and facility policy review, the facility failed to ensure the Minimum Data Set (MDS) assessment was accurately completed for 2 (Resident #88, and Resident #30) of 25 residents reviewed for MDS accuracy. Specifically, the facility failed to ensure information regarding the resident's medication regimen was accurately completed for Resident #30 and failed to ensure information regarding a fall with major injury was accurately completed for Resident #88.
  5. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) November 3, 2024
    Inspectors wroteBased on observations, interviews, record review, facility document review, it was determined the facility failed to update and/or revise the resident's care plan for 5 (Residents #7, #36, #91, #30, and #72) of 25 residents reviewed for comprehensive care planning. Specifically, the facility failed to include unnecessary medications for Resident #30, change in wound care status for Resident #72, and falls for Resident #7, #36, and #91.
  6. E
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 3, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure meals were prepared and served according to the planned written menu to ensure nutritionally balanced meals were provided for the residents for 2 of 2 meals observed.
  7. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 3, 2024
    Inspectors wroteBased on observation and interview, the facility failed to ensure foods stored in the refrigerator and freezer were dated to ensure first in and first out; expired dairy products were promptly removed/discarded on or before the expiration or use by date, to prevent the potential for foodborne illnesses; manufacturer's instructions were followed to prevent potential for food spoilage and or bacteria growth; dietary staff washed their hands before handling clean equipment or food items to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen, and hot food items were maintained at 135 degrees Fahrenheit or above on the steam table while awaiting service to prevent potential food borne illness for 1 of 1 meals observed.
  8. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 3, 2024
    Inspectors wroteBased on observations, interviews, record review, facility document review, and facility policy review, it was determined the facility failed to provide dignity regarding cleaning the resident after meals for one (Resident #72) of one resident reviewed for resident rights regarding dignity.
  9. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 3, 2024
    Inspectors wroteBased on observations, interviews, record review, facility document review, and facility policy review, it was determined the facility failed to ensure an oxygen concentrator was clean, set at the correct rate for delivery, and the tubing was dated appropriately for 1 (Resident #25) of 1 sampled resident reviewed for oxygen therapy.
November 17, 2023Standard inspection · 16 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) December 17, 2023
    Inspectors wroteBased on observation and interview, the facility failed to ensure dairy product stored in the refrigerator was sealed to prevent potential for cross contamination; kitchen vents were cleaned to provide a sanitary environment for food preparation, floors, dish washer door frames, kitchen walls, door frames and baseboards were free of rotten wood, chipped floor tiles, debris, dirt, grease, grime, rust, stains, and spills; wall tiles were replaced, kitchen sink was free of utility tape on it; 2 of 2 ice machines were maintained in clean and sanitary condition to prevent potential for bacteria growth for residents who received meals from 1 of 1 kitchen. [...]
  2. E
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    F557 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 17, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a suprapubic urinary catheter drainage bag was concealed in a privacy bag when visible to promote dignity and privacy. This failed practice had the potential to affect Resident #81 sample mixed resident with a urinary catheter according to a list of residents with catheters provided by the Administrator on 11/17/23 at 9:10 AM.
  3. E
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 17, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure call lights were in reach to ensure a safe environment for 2 Residents [Resident #30 and #59] out of 23 Residents [Residents #4, #9, #15, #17, #26, #30, #36, #39, #40, #59, #60, #68, #71, #74, #77, #84, #98, #100, #103, #106, #108, #110, and #221] sample mixed residents from a list of Residents able to use call lights provided by the Administrator on 11/17/23 at 9:10 AM.
  4. E
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 17, 2023
    Inspectors wroteBased on interview, and record review the facility failed to ensure 2 Residents (Resident #108, and Resident #4) of 4 Residents (Resident #4, Resident #100, Resident #108, and Resident #221) sampled residents who were reviewed for advance directive had an advance directive readily available in their clinical record.
  5. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 17, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to maintain resident rooms in good repair [rooms [ROOM NUMBERS]] of 12 rooms on 400 hall, failed to maintain resident rooms in good repair for 1 (room [ROOM NUMBER]) of 8 rooms on 500 Hall.
  6. E
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    F636 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 17, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure either a Death or Discharge Minimum Data Set (MDS) was performed for 2 (Residents #2 and #87) sampled residents identified as having MDS records over 120 days old.
  7. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 17, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure fingernails were regularly trimmed and cleaned to promote good personal hygiene and grooming. for 2 [Resident #4 and #77] Residents of 23 [Residents #4, #9, #15, #17, #26, #30, #36, ##9, #40, #59, #60, #68, #71, #74, #77, #84, #98, #100, #103, #106, #108, #110, and #221] sample mixed residents from a list of residents provided by the Administrator on 11/17/23 at 9:10 am who require assistance with nail care.
  8. E
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 17, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure an ongoing schedule of activities was provided to meet the needs of 16 Residents (Residents #15, #26, #30, #36, #40, #53, #68, #71, #77, #98, #100, #103, #108, #110, #116, and #221) of 24 sampled residents.
  9. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 17, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to obtain a physician's order to administer oxygen for 1 [Resident #15] resident out of 11 [Resident's #15, #36, #53, #59, #60, #74, #77, #98, #100, #110, and #221] sample mix residents on oxygen. The facility failed to complete a Neurological Assessment after an unwitnessed fall, for 1 [Resident #30] resident of 6 [Residents #30, #74, #77, #84, #98, #103] sample mixed residents who had an unwitnessed fall in the past 3 month The facility failed to follow a physician's order, for 1 [Resident #74] resident out of 11 [Resident's #15, #36, #53, #59, #60, #74, #77, #98, #100, #110, #221] sample mix residents who receive oxygen.
  10. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 17, 2023
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure resident medication was not left at the beside. for 1 Resident #110 out of 24 sampled residents, and the facility failed to provide the proper trash can for the disposal of cigarette butts in the smoking area. This had the potential to affect 115 residents provided by the Administrator from the census list on 11/13/23. The facility failed to post alerts that oxygen was being administered for 4 (Residents #15, #60, #100, #221) of 12 (Residents #15, #36, #53, #59, #60, #74, #77, #98, #100, #104, #110, and #221) sampled residents that had orders for supplemental oxygen. The facility failed to secure a maintenance access hatch in 1 room [ROOM NUMBER] of 8 rooms on 500 Hall. [...]
  11. E
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 17, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to follow physician orders for 5 (Resident #74, Resident #98, Resident #100, Resident #110, and Resident #221) of 12 (Resident #15, Resident #36, Resident #53, Resident #59, Resident #60, Resident #68, Resident #74, Resident #77 Resident #98, Resident #100, Resident #110, and Resident #221) sampled residents who had an order for oxygen, and failed to ensure a Continuous Positive Airway Pressure [CPAP] mask was contained. This failed practice had the ability to affect 1 Resident #74 of 3 Residents (Residents #26, #60, #74) sample mixed residents that use a CPAP from a list provided by the Administrator on 11/16/23 at 11:24 AM.
  12. E
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 17, 2023
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure meals were prepared and served in accordance with the planned written menu to meet the nutritional needs of the residents for 1 of 1 meal observed. On11/14/23 at 07:38 AM, the following observations were made during breakfast meal service. a. The residents on pureed diets were served pureed sausage, pureed bread, pureed eggs, pureed oatmeal, juice, and milk. There was no pureed pear or pureed french toast served to them. b. The residents on regular and mechanical soft diets were not served fruits. c. On11/14/23 at 8:05 AM Dietary Employee (DE) #1 used a #16 scoop (1/4) cup inside a pan of pureed oatmeal on the steam table to serve a single portion of pureed oatmeal to the residents on pureed diets. [...]
  13. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 17, 2023
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure meals were served in a method that maintained the appearance of cold and hot foods at temperatures that were acceptable to residents to improve palatability and encourage good nutritional intake during 2 of 2 meal observed. This failed practice had the potential to affect 20 residents who receive meal trays in their rooms on the 100 and 200 Hall, 6 residents who receive meal trays on the 300 hall, 15 residents who receive meal trays in their room on the 400 hall, 10 residents who receive meal trays in their room on 500 Hall, 20 residents who receive meal trays in their room on the 700 hall, as documented on a list 1 provided by the Dietary Supervisor on 11/15/23 at 10:47 AM.
  14. E
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 17, 2023
    Inspectors wroteBased on observation and interview, the facility failed to ensure pureed food items were blended to a smooth, lump-free consistency to minimize the risk of choking or other complications for residents who required pureed diets for 3 of 3 meals observed. This failed practice had the potential to affect 11 residents who received pureed diets.
  15. E
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    F868 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 17, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure all required members of the QAA committee attended required quarterly Quality Assessment and Assurance/Quality Assurance & Performance Improvement (QAA/QAPI) meetings.
  16. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 17, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure staff had on appropriate Personal Protective Equipment (PPE) for 1 (Resident #84) of 2 (Resident #40, and Resident #84) sampled residents that were on contact isolation, and failed to ensure a nasal cannula [NC] found on the floor was discarded for1 [Resident #59] resident of 11 [Resident's #15, #36, #53, #59, #60, #74, #77, #98, #100, #110, #221] sample mixed residents that receive oxygen.

Fire safety inspections

9 fire safety citations on file: 3 on January 15, 2026, 1 on October 4, 2024, 5 on November 17, 2023.

Every fire safety citation9 citations
  1. F
    Use approved construction type or materials.
    K 161 · January 15, 2026 · Corrected (the home has a date of correction)
  2. F
    Provide properly protected cooking facilities.
    K 324 · January 15, 2026 · Corrected (the home has a date of correction)
  3. F
    Ensure proper usage of power strips and extension cords.
    K 920 · January 15, 2026 · Corrected (the home has a date of correction)
  4. F
    Provide properly protected cooking facilities.
    K 324 · October 4, 2024 · Corrected (the home has a date of correction)
  5. F
    Conduct risk assessment and an All-Hazards approach.
    E 6 · November 17, 2023 · Corrected (the home has a date of correction)
  6. F
    Provide emergency officials' contact information.
    E 31 · November 17, 2023 · Corrected (the home has a date of correction)
  7. F
    Conduct testing and exercise requirements.
    E 39 · November 17, 2023 · Corrected (the home has a date of correction)
  8. F
    Implement emergency and standby power systems.
    E 41 · November 17, 2023 · Corrected (the home has a date of correction)
  9. F
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · November 17, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeArkansasUnited States
All nursing staff (RN, LPN and aides)4.094.023.86
Registered nurses0.220.410.69
All nursing staff on weekends3.593.453.42
Nurse aides2.60
Licensed practical nurses1.27
Nursing staff turnover (share who left in a year)64.6%49.5%45.8%
Registered nurse turnover57.1%44.8%42.9%
Administrators who left0

CMS expects 3.45 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.29 on weekdays and 3.59 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.76 in April to June 2025 to 4.09 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.090.224.293.59 0.7%0 of 9079
Oct to Dec 20253.870.224.133.22 1.5%0 of 9288
Jul to Sep 20253.870.244.113.25 1.2%0 of 9292
Apr to Jun 20253.760.224.003.16 0.4%0 of 9196
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Arkansas, Jan to Mar 20264.050.404.283.472.0%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Arkansas

JobMedianMiddle halfEmployed
Arkansas, all employers
CNAs (nursing assistants)$16.55$14.52 to $17.3417,260
LPNs and LVNs$27.22$23.82 to $29.4310,010
Registered nurses$37.95$32.04 to $43.4029,400
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Nursing and Rehabilitation Center at Good Shepherd. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeArkansasUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
3.79.513.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.63.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
6.310.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.64.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
3.310.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
19.124.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
9.812.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.02.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.12.11.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Nursing and Rehabilitation Center at Good Shepherd's Medicare short-stay residents. On returning residents home or to the community, CMS rates it worse than the national rate (42.2% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

42.2% this home

Worse than the national rate

US median of homes 51.5% · Arkansas: 7 better, 25 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 186 eligible stays.

Potentially preventable readmissions

10.9% this home

No different from the national rate

US median of homes 10.7% · Arkansas: 0 better, 3 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 202 eligible stays.

Infections that led to a hospital stay

8.9% this home

No different from the national rate

US median of homes 7.1% · Arkansas: 0 better, 7 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 102 eligible stays.

Self-care and mobility at discharge

35.2% this home

Median of homes: Arkansas64.4% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 54 residents counted.

Falls with major injury

1.8% this home

Median of homes: Arkansas0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 55 residents counted.

New or worsened pressure ulcers

4.1% this home

Median of homes: Arkansas2.7% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 55 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Arkansas98.8% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 3 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: NURSING AND REHABILITATION CENTER AT GOOD SHEPHERD LLC. CMS links this home to Central Arkansas Nursing Centers, a group of 38 nursing homes averaging 3.6 stars overall.

NameRoleTypeShareSince
Morton, MichaelCorporate officerIndividual12/12/2024
Siems, JenniferOperational/managerial controlIndividual12/10/2024
Central Arkansas Nursing Centers IncAdp of the SNFOrganization01/01/2025
Ecumenical Care and Rehabilitation CenterAdp of the SNFOrganization12/12/2024
Nursing Consultants IncAdp of the SNFOrganization01/01/2025
Morton, MichaelAdp of the SNFIndividual12/12/2024
Siems, JenniferAdp of the SNFIndividual10/20/2024
Tennyson, JoshuaAdp of the SNFIndividual12/10/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 7 problems in this area, most recently on October 4, 2024: "Reasonably accommodate the needs and preferences of each resident."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 6 problems in this area, most recently on October 4, 2024: "Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on October 4, 2024: "Provide safe and appropriate respiratory care for a resident when needed."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on October 4, 2024: "Ensure each resident receives an accurate assessment."

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Common questions

What is Nursing and Rehabilitation Center at Good Shepherd's Medicare star rating?
CMS rates Nursing and Rehabilitation Center at Good Shepherd 5 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Nursing and Rehabilitation Center at Good Shepherd get at its last inspection?
1 health deficiency at the standard inspection on January 15, 2026. The Arkansas average is 2.7.
Has Nursing and Rehabilitation Center at Good Shepherd been fined?
CMS lists no fines in the last three years.
Does Nursing and Rehabilitation Center at Good Shepherd accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Nursing and Rehabilitation Center at Good Shepherd?
CMS lists 8 owners and managers, and links the home to Central Arkansas Nursing Centers. Legal business name: NURSING AND REHABILITATION CENTER AT GOOD SHEPHERD LLC.

Sources

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