Quality Center for Rehabilitation and Healing LLC
932 Baddour Parkway, Lebanon, TN 37087 · Wilson County · (615) 444-1836
280 certified beds, about 261 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1983
Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
2 of 5
Staffing
2 of 5
Quality measures
1 of 5
CMS note: The accuracy of the data for this rating could not be validated by CMS.
CMS Care Compare ratings, data as of September 1, 2026 · CCN 445154 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 10, 2023, inspectors cited 5 health deficiencies (the Tennessee average is 4.4, the national average 9.2).
Of 19 health citations since May 2018, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.45 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.44 of those hours.
45.3% of nursing staff left within the year CMS measured (Tennessee average 48.9%).
CMS links it to Carerite Centers, an affiliated group of 34 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
905/18
205/19
508/23
110/25
201/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 19 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
14D
2E
1F
Potential for minimal harm
0A
0B
1C
January 7, 2026Complaint inspection · 2 citations
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on review of the National Library of Medicine article review, Black Box Warning review, the facility's Licensed Practical Nurse Job Description review, policy review, facility documentation review, medical record review, observation, and interview, the facility failed to ensure all nursing staff possessed the competencies and skill sets necessary to provide nursing and related services to meet the residents' needs safely for 2 of 4 (Resident #11 and #12) sampled residents.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on facility policy review, Job Description review, medical record review, and interview the facility failed to provide pharmaceutical services that assured a system of records of receipt and disposition of all controlled drugs in sufficient detail to enable an accurate account of medication destruction for 4 of 4 (Resident #8, #10, #11, and #12) sampled residents reviewed for drug destruction.
October 2, 2025Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on facility policy review, medical record review, Emergency Medical Services (EMS) record review, Hospital record review, Facility investigation review, and interview, the facility failed to ensure an injury of unknown origin was reported to the appropriate agencies immediately, but not later than 2 hours after the injury was noted, for 1 of 11 (Resident #2) sampled residents reviewed for abuse.
August 10, 2023Standard inspection · 5 citations
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on medical record review, hospital record review, facility document review, observation, and interview, the facility failed to adequately monitor and implement appropriate interventions for 1 of 1 (Resident #21) resident who was exhibiting self-mutilating behaviors. Between 6/23/2023 and 7/17/2023, Resident #1 began chewing on his fingers which resulted in infection and subsequent partial amputations on 7/18/2023. The facility's failure to adequately monitor and implement interventions resulted in harm.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on facility policy review, observations, and interviews, the facility failed to provide effective maintenance services to maintain a safe and homelike environment for 1 of 4 (Smoking Area #1) outside smoking areas where residents had independent access to smoke throughout out the day. Failure to provide effective maintenance services resulted in peeling paint to 7 outside benches and 1 bench with broken board to the seated area.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to implement interventions on care plans for 2 of 60 (Resident #9 and #106) residents reviewed.
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on facility policy review, medical record review, and interviews, the facility failed to ensure nursing staff was competent when one (1) nurse failed to administer medications ordered by the physician to 1 of 3 (Resident #365) residents reviewed.
- D Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Inspectors wroteBased on facility policy review, medical record review, observation and interview, the facility failed to store a resident's personal food in a safe manner for 1 of 25 (Resident #9) residents reviewed with personal refrigerators.
May 8, 2019Standard inspection · 2 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on facility policy review, manufacturer guidelines, observation, facility maintenance reports and interview, the facility failed to ensure clean and sanitary conditions of the main kitchen ice machine, food contact surfaces (dishes), failed to maintain the dish machine in proper working order to prevent cross contamination and failed to date, label and monitor refrigerated and dry foods.
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on facility policy review, medical record review, observation and interview, the facility failed to secure the personal privacy and confidentiality of 1 narcotic book containing narcotic sign out sheets for Resident #48.
May 3, 2018Standard inspection · 9 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on review of the manufacturer's recommendations, observation and interview, the facility dietary department failed to operate the dish machine in safe operating condition.
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, interview, and medical record review, the facility dietary department failed to ensure the resident received food preferences and failed to receive food at a safe and appetizing temperature.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on facility policy review, medical record review, observations, and interview, the facility failed to ensure dignity for 2 of 10 residents (Resident #193 and Resident #209) with catheters.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to keep the call light within reach for 1 of 16 residents (Resident #242) observed on the 400 hall.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on facility policy review, medical record review, and interview ,the facility failed to ensure care plans were updated for 3 of 68 residents (Resident # 164, Resident # 209, and Resident #253) reviewed.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to store wound cleanser in a locked medication cart for 1 of 18 residents (Resident #201) reviewed on the 500 hall.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on facility policy review, observation, interview, and medical record review, the facility failed to follow transmission based precautions and hand washing protocols between residents during meal tray pass on the 200 hall and South skilled hall; failed to change a PICC (peripherally inserted central catheter) dressing timely for 1 of 5 sampled residents (Resident #109) requiring dressing changes.
- D Keep all essential equipment working safely.
Inspectors wroteBased on review of the manufacturer's recommendations, observation and interview, the facility dietary department failed to maintain the dish machine in safe operating condition, and failed to maintain the dish room door in a safe manner.
- C Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on review of nutritional guidelines, menu review, and interview, the facility menu failed to meet nutritionally adequate standards for 3 of 4 weeks in the menu cycle.
Fire safety inspections
13 fire safety citations on file: 3 on August 10, 2023, 3 on May 8, 2019, 7 on May 3, 2018.
Every fire safety citation13 citations
- D Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- D Have restrictions on the use of portable space heaters.
- D Ensure proper usage of power strips and extension cords.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Have corridors or aisles that are unobstructed and are at least 8 feet in width.
- D Provide properly protected cooking facilities.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Have properly installed electrical wiring and gas equipment.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- C Establish policies and procedures for volunteers.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Tennessee | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.45 | 3.80 | 3.86 |
| Registered nurses | 0.44 | 0.60 | 0.69 |
| All nursing staff on weekends | 2.85 | 3.31 | 3.42 |
| Nurse aides | 1.99 | ||
| Licensed practical nurses | 1.02 | ||
| Nursing staff turnover (share who left in a year) | 45.3% | 48.9% | 45.8% |
| Registered nurse turnover | 40.7% | 43.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.42 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.70 on weekdays and 2.85 on weekends, 23% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 6.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.64 in April to June 2025 to 3.45 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.45 | 0.44 | 3.70 | 2.85 | 6.4% | 0 of 90 | 261 |
| Oct to Dec 2025 | 3.61 | 0.36 | 3.84 | 3.05 | 5.5% | 0 of 92 | 252 |
| Jul to Sep 2025 | 3.55 | 0.35 | 3.76 | 3.02 | 4.9% | 0 of 92 | 254 |
| Apr to Jun 2025 | 3.64 | 0.45 | 3.91 | 2.97 | 5.5% | 0 of 91 | 261 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Tennessee, Jan to Mar 2026 | 3.75 | 0.56 | 3.95 | 3.27 | 4.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Tennessee | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 11.2 | 14.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.5 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.6 | 3.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.2 | 1.7 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 11.7 | 17.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.1 | 5.0 | 4.6 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.5 | 22.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 5.2 | 11.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.7 | 1.6 | 1.8 |
Owners and operators
Legal business name: QUALITY CENTER FOR REHABILITATION AND HEALING. CMS links this home to Carerite Centers, a group of 34 nursing homes averaging 3.6 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Quality Tn Ventures LLC | 5% or greater direct ownership interest | Organization | 100% | 07/01/2016 |
| Einhorn, Neal | Managing control - governing body | Individual | 07/01/2016 | |
| Friedman, Mark | Managing control - governing body | Individual | 07/01/2016 | |
| Friedman, Mark | Corporate officer | Individual | 07/01/2016 | |
| Quality Tn Ventures LLC | Operational/managerial control | Organization | 07/01/2016 | |
| Eme, Ijagha | Operational/managerial control | Individual | 06/01/2022 | |
| Grisham, Julie | Operational/managerial control | Individual | 08/14/2018 | |
| Washer, Stephanie | Operational/managerial control | Individual | 11/08/2021 | |
| Md Friedman Family 2017 Trust | Adp of the SNF | Organization | 07/01/2016 | |
| Neal Einhorn Family 2017 Trust | Adp of the SNF | Organization | 08/29/2017 | |
| Eme, Ijagha | Adp of the SNF | Individual | 06/01/2022 | |
| Grisham, Julie | Adp of the SNF | Individual | 08/14/2018 | |
| Washer, Stephanie | Adp of the SNF | Individual | 11/08/2021 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 5 problems in this area, most recently on August 10, 2023: "Have a policy regarding use and storage of foods brought to residents by family and other visitors."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on August 10, 2023: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 2 problems in this area, most recently on January 7, 2026: "Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on January 7, 2026: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.85 hours per resident per day, below the Tennessee average of 3.31.
Other nursing homes nearby
- Lebanon Center for Rehabilitation and Healing, LLC Lebanon, 2 mi · 5 of 5 stars · 4 citations
- Pavilion-Ths, LLC Lebanon, 3.4 mi · 5 of 5 stars · 8 citations
- Cedar Creek Post Acute Mount Juliet, 13.4 mi · 1 of 5 stars · 32 citations
- Hartsville Convalescent Center Hartsville, 15 mi · 1 of 5 stars · 27 citations
- The Waters of Gallatin Gallatin, 15.8 mi · 2 of 5 stars · 12 citations
- Smith County Health and Rehabilitation Carthage, 16.3 mi · 5 of 5 stars · 6 citations
- Gallatin Center for Rehabilitation and Healing Gallatin, 16.5 mi · 4 of 5 stars · 25 citations
- NHC Place Sumner Gallatin, 16.8 mi · 5 of 5 stars · 7 citations
Tennessee contacts for a concern about a nursing home
These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Tennessee Health Facilities Commission, Division of Licensure and Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Tennessee Long-Term Care Ombudsman, Department of Disability and Aging, 877-236-0013. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Quality Center for Rehabilitation and Healing LLC's Medicare star rating?
- CMS rates Quality Center for Rehabilitation and Healing LLC 1 out of 5 stars overall, with 2 for health inspections, 2 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Quality Center for Rehabilitation and Healing LLC get at its last inspection?
- 5 health deficiencies at the standard inspection on August 10, 2023. The Tennessee average is 4.4.
- Has Quality Center for Rehabilitation and Healing LLC been fined?
- CMS lists no fines in the last three years.
- Does Quality Center for Rehabilitation and Healing LLC accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Quality Center for Rehabilitation and Healing LLC?
- CMS lists 13 owners and managers, and links the home to Carerite Centers. Legal business name: QUALITY CENTER FOR REHABILITATION AND HEALING.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.