Regency Healthcare & Rehab Center
801 N. Broom Street, Wilmington, DE 19806 · New Castle County · (302) 654-8400
100 certified beds, about 92 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1970
CMS Care Compare ratings, data as of September 1, 2026 · CCN 085012 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 26, 2026, inspectors cited 8 health deficiencies (the Delaware average is 10.9, the national average 9.2).
Of 27 health citations since December 2023, 2 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 2 fines totaling $77,867 in the last three years; the largest was $65,832, and the latest is dated December 31, 2024.
Nurses and nurse aides worked 3.74 hours per resident per day, against 4.35 across Delaware and 3.86 nationally. Registered nurses accounted for 0.65 of those hours.
63.8% of nursing staff left within the year CMS measured (Delaware average 41.3%).
CMS links it to Nationwide Healthcare Services, an affiliated group of 7 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 27 health citations on file.
June 26, 2026Standard inspection · 8 citations
- E Implement a program that monitors antibiotic use.
Inspectors wroteBased on interview and record review, it was determined that for one (R11) out of five residents reviewed for unnecessary medications, the facility failed to have evidence of ongoing antibiotic stewardship implementation when R11's antibiotic usage was not reviewed after not meeting facility antibiotic prescribing criteria.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview, record review, and review of other facility documents, it was determined that for one (R32) out of three residents reviewed for abuse, the facility failed to ensure that R32 was free from verbal abuse from a staff member on 1/9/26. Based on review of the facility's evidence to correct the deficient practice and substantial compliance at the time of the current survey, the deficiency was determined to be past non-compliance as of 1/11/26.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interview, it was determined that for one (R26) out of 20 residents reviewed for care plans, the facility failed to develop a person-centered care plan for an identified need.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record review and interview, it was determined that for one (R67) out of 20 residents reviewed for care plans, the facility failed to review and revise a person-centered care plan for an identified need.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview, record review, and review of other facility documents, it was determined that for two (R56, and R71) out of three residents reviewed for care and services in accordance with professional standards, it was determined that the facility failed to ensure that R56's medication pain patch was removed on the evening shift according to the physician's order. For R71, the facility failed to ensure that the bowel protocol was implemented when R71 did not have a bowel movement for 5 days.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, and record review, it was determined that for one (R4) of two residents reviewed for pressure ulcers, the facility failed to ensure that R4, a resident with a Stage IV pressure injury, received treatment and services consistent with professional standards of practice to promote wound healing and prevent infection during a wound dressing change.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews and record reviews, it was determined that for two (R4 and R56) of seven residents reviewed for infection control, the facility failed to implement an effective infection prevention and control program. Specifically, the facility failed to implement Enhanced Barrier Precautions (EBP) for R4 during incontinent care and a wound dressing change despite an active physician's order and posted EBP signage. For R56, a resident with a multidrug-resistant organism (MDRO), the facility also failed to implement Enhanced Barrier Precautions during medication patch administration. The facility's Enhanced Barrier Precautions (EBP) policy, revised February 2025, stated that Enhanced Barrier Precautions are an infection prevention measure intended to reduce the transmission of multidrug-resistant organisms (MDROs) in nursing homes. [...]
- D Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on observation and interview, for two (R50 and R51) out of three residents reviewed for environment, it was determined that the facility failed to ensure the call system was accessible when each residents' call bell was observed closed inside the residents' bedside table drawers.
July 1, 2025Standard inspection · 2 citations
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review and interview, it was determined that for one (R11) out of two residents reviewed for ADLs (Activities of Daily Living) and one (R27) out of six residents reviewed for abuse, the facility failed to follow the plan of care. For R11, a soiled and wet dressing was not changed per the physician's order. For R27, the facility failed to ensure re-admission orders on 6/28/25 were reviewed by on call provider and transcribed accurately.
- D Provide or obtain dental services for each resident.
Inspectors wroteBased on interview and record review, it was determined that for one (R73) out of two residents reviewed for dental, the facility failed to provide the opportunity for follow up dental services.
February 4, 2025Standard inspection, Complaint inspection · 8 citations
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on record review and interview, it was determined that for one (R23) out of three residents reviewed for communication, the facility failed to provide Spanish-speaking translation/interpretation services during nursing care for R23.
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interview, it was determined that for three (R23, R89 and R43) residents reviewed for care plans the facility failed to develop and implement person-centered care plans, that included measurable objectives and timeframes, to meet each residents' needs.
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review and interview, it was determined that for one (R43) out of one sampled resident, the facility failed to ensure the physician's order to administer quetiapine fumarate (Seroquel) .
- E Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Inspectors wroteBased on observation and interview it was determined that the facility failed to ensure that a qualified person in charge was present during all hours of operation. The presence of a certified food protection manager reduces the risk for a foodborne outbreak especially for vulnerable populations. CMS recognizes the U.S. Food and Drug Administration's (FDA) Food Code and the Centers for Disease Control and Prevention's (CDC) food safety guidance as national standards to procure, store, prepare, distribute, and serve food in long term care facilities in a safe and sanitary manner. [...]
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview, record review and review of other facility documents, it was determined that for two (R42 and R43) out of eight residents reviewed for abuse, the facility failed to ensure that R42 was free from resident - to - resident physical abuse by R43 and R43 was free from physical abuse by R42.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and interview, it was determined that for three (R23, R53 and R89) out of three residents reviewed for communication the facility failed to ensure eash residents' MDS assessments accurately reflected their status.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on record review and interview, it was determined that for one (R69) out one resident reviewed for mood/behavior, the facility failed to coordinate with the PASRR program under Medicaid and refer the resident for an assessment.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on record review, observation and interview, it was determined that for one (R43) out of three residents reviewed for bowel and bladder, the facility failed to evaluate R43's decline in urinary continence and failed to maintain or restore continence after R43's multiple falls related to his need for toileting assistance.
December 31, 2024Complaint inspection · 3 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview, and record review, it was determined that for one (R2) out of three residents reviewed for accidents, the facility failed to provide a safe environment by having two staff members present to assist with turning when R2 received a shower on 10/25/24. R2 sustained harm due to the traumatic removal of the nephrostomy tube during care and needed to be transported to the hospital for emergency treatment. On 10/26/24, R2 was again sent to the emergency room for evaluation of the injuries to his face, torso and lower extremeties. Based on review of the facility's evidence to correct the non-compliance and the facility's substantial compliance at the time of the current survey, this deficiency was determined to be past non-compliance as of 10/29/24.
- E Ensure that residents are free from significant medication errors.
Inspectors wroteBased on record review and interview, it was determined that for one (R5) out of three residents reviewed for pharmacy services, the facility failed to obtain and administer three ordered medications (lacosamide, clonazepam, perampanel) to R5 from 12/27/24 to 12/29/24, which resulted in multiple missed doses of each medication.
- D Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Inspectors wroteBased on record review, it was determined that for one (R5) out of three residents reviewed for Physician services, the facility failed to ensure the physician/provider completed the required Control Prescription [C2- a required form for any controlled (Drug Enforcement Administration's drug schedules II through V) medications that the pharmacy must have completed with the provider's signature and DEA number in order to release the medication to the facility)] form for three medication orders (lacosamide, clonazepam, perampanel) that were necessary for R5's immediate care.
October 9, 2024Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review and interview, it was determined that the facility failed to report R1's allegation of sexual abuse to the Administrator or the State Agency within two hours when it became known on the weekend of 10/5/24. The facility reported the allegation on 10/8/24.
July 17, 2024Complaint inspection · 2 citations
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review, it was determined that for one (R95) out of nine sampled residents reviewed for abuse, the facility failed to protect R95 from verbal abuse.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observation, record review and interview, it was determined that for one (R40) out of one resident reviewed for hearing and visioin the facility failed to ensure the MDS was accurate for one (R40).
December 15, 2023Complaint inspection · 3 citations
- J Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview, record review and review of other facility documentation it was determined that for one (R37) out of twelve residents reviewed for abuse, the facility failed to prevent abuse. For R37 sexual abuse by a staff CNA (Certified Nursing Assistant). An immediate jeopardy (IJ) was identified starting on 6/5/23. Due to the facility's corrective measures following the incident, this is being cited as immediate jeopardy, past non-compliance with an abatement date of 6/10/23. R37 had sustained psychosocial harm as R37 was still affected by the abuse.
- E Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on record review and interview it was determined for one (R37) out of one resident reviewed for range of motion (ROM) the facility failed to ensure the resident received the ordered foot brace to prevent a decline in range of motion.
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on record review and interview it was determined that for two (R438 & R47) out of three residents reviewed for pain, the facility failed to ensure PRN narcotic pain medications were not inappropriately diverted to an agency nurse on 8/23/23. Due to the facility's corrective measures following the incident, this is being cited as past non-compliance.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| December 31, 2024 | Fine | $12,035 |
| December 15, 2023 | Fine | $65,832 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Delaware | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.74 | 4.35 | 3.86 |
| Registered nurses | 0.65 | 0.97 | 0.69 |
| All nursing staff on weekends | 3.44 | 3.89 | 3.42 |
| Nurse aides | 2.09 | ||
| Licensed practical nurses | 1.00 | ||
| Nursing staff turnover (share who left in a year) | 63.8% | 41.3% | 45.8% |
| Registered nurse turnover | 52.9% | 41.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.17 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.87 on weekdays and 3.44 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 6.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.83 in April to June 2025 to 3.74 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.74 | 0.65 | 3.87 | 3.44 | 6.1% | 0 of 90 | 92 |
| Oct to Dec 2025 | 3.86 | 0.65 | 3.97 | 3.57 | 5.4% | 0 of 92 | 92 |
| Jul to Sep 2025 | 3.87 | 0.67 | 3.98 | 3.58 | 8.4% | 0 of 92 | 89 |
| Apr to Jun 2025 | 3.83 | 0.62 | 3.96 | 3.49 | 15.1% | 0 of 91 | 93 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Delaware, Jan to Mar 2026 | 4.05 | 0.79 | 4.21 | 3.67 | 5.7% | 0% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Delaware | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 11.8 | 12.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.8 | 0.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.2 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.0 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.3 | 1.0 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 14.5 | 13.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.8 | 3.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 9.3 | 10.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.5 | 23.4 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 17.1 | 11.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.6 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 5.2 | 1.4 | 1.8 |
Owners and operators
Legal business name: REGENCY HEALTHCARE & REHAB CENTER LLC.. CMS links this home to Nationwide Healthcare Services, a group of 7 nursing homes averaging 2.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Gelley, Leah | 5% or greater direct ownership interest | Individual | 05/01/2007 | |
| Gelley, Meir | 5% or greater direct ownership interest | Individual | 05/01/2007 | |
| Gelley, Meir | W-2 managing employee | Individual | 05/01/2007 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on June 26, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 6 problems in this area, most recently on June 26, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on June 26, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on June 26, 2026: "Implement a program that monitors antibiotic use."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.44 hours per resident per day, below the Delaware average of 3.89.
Other nursing homes nearby
- Gilpin Hall Wilmington, 0.5 mi · 3 of 5 stars · 24 citations
- Complete Care at Hillside LLC Wilmington, 0.8 mi · 4 of 5 stars · 35 citations
- Kentmere Rehabilitation and Healthcare Center Wilmington, 0.9 mi · 3 of 5 stars · 33 citations
- Excelcare at Wilmington LLC Wilmington, 0.9 mi · 3 of 5 stars · 22 citations
- Wilmington Nursing & Rehabilitation Center Wilmington, 3 mi · not rated · 105 citations
- Stonegates Greenville, 3.1 mi · 4 of 5 stars · 20 citations
- Coral Springs Rehab & Healthcare Wilmington, 3.7 mi · 2 of 5 stars · 63 citations
- Kutz Rehabilitation and Nursing Wilmington, 3.7 mi · 2 of 5 stars · 46 citations
Delaware contacts for a concern about a nursing home
These are the official offices in Delaware. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Delaware Division of Health Care Quality, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Delaware Long-Term Care Ombudsman Program, 1-855-773-1002. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Delaware Licensed Nursing Homes, survey reports, where Delaware publishes its own records on licensed homes.
Common questions
- What is Regency Healthcare & Rehab Center's Medicare star rating?
- CMS rates Regency Healthcare & Rehab Center 2 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Regency Healthcare & Rehab Center get at its last inspection?
- 8 health deficiencies at the standard inspection on June 26, 2026. The Delaware average is 10.9.
- Has Regency Healthcare & Rehab Center been fined?
- Yes. CMS lists 2 fines totaling $77,867 in the last three years.
- Does Regency Healthcare & Rehab Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Regency Healthcare & Rehab Center?
- CMS lists 3 owners and managers, and links the home to Nationwide Healthcare Services. Legal business name: REGENCY HEALTHCARE & REHAB CENTER LLC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.