Home / Connecticut / Wallingford
Regency House Nursing and Rehabilitation Center
181 E Main St., Wallingford, CT 06492 · Naugatuck Vly County · (203) 265-1661
130 certified beds, about 124 residents a day · For profit - Corporation · Medicare and Medicaid since 1975
CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 075261 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 1, 2025, inspectors cited 5 health deficiencies (the Connecticut average is 13.4, the national average 9.2).
None of its 16 health citations since July 2021 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.91 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.48 of those hours.
24.8% of nursing staff left within the year CMS measured (Connecticut average 37.4%).
CMS links it to National Health Care Associates, an affiliated group of 42 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
507/21
310/23
307/24
508/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
11D
4E
1F
Potential for minimal harm
0A
0B
0C
August 1, 2025Standard inspection, Complaint inspection · 5 citations
- F Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Inspectors wroteBased on review of facility documents and staff interviews, the facility failed to ensure weekend staffing was reported correctly to the Payroll Based Journal (PBJ) for quarters 3 and 4 in 2024.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for 1 of 3 residents reviewed for abuse (Resident # 92), the facility failed to ensure the resident was free from physical abuse.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for 1 of 3 residents reviewed for abuse (Resident # 92), the facility failed to notify the social work department of a resident-to-resident altercation to ensure timely follow up per facility practice.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on clinical record review, review of facility policy and staff interviews for 1 of 3 residents (Resident # 85) reviewed for pain management, the facility failed to ensure that licensed staff used the correct formation of a medication as per physician orders to meet professional standards.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on clinical record review, review of facility documentation, review of facility policy and staff interviews for 2 of 3 residents (Residents # 7 and Resident # 85) reviewed for pain management and medication documentation, the facility failed to ensure that administration of as-needed medications was documented in the medical record.
July 24, 2024Complaint inspection · 3 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for the one (1) of three (3) residents, (Resident #1), reviewed for accidents, the facility failed to notify a provider timely of a change in condition.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for the one (1) of three (3) residents (Resident #1) reviewed for abuse, the facility failed to ensure that a full investigation was conducted related to an injury of unknown origin.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for the one (1) of three (3) residents, (Resident #1), reviewed for abuse, the facility failed to follow a physician's order related to a STAT (to be done immediately) doppler ultrasound and failed to supervise a resident while on the toilet.
October 10, 2023Standard inspection · 3 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, review of facility policy, and interviews, the facility failed to ensure food items were appropriately dated to reflect the opening date and/or the used-by date.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on review of the clinical record, review of facility policy, and interviews for one of two sampled residents (Resident #50) reviewed for advance directives, the facility failed to ensure there was a physician's order directing cardiopulmonary code status elected by the resident.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on clinical record review and interviews for two sampled residents (Resident #45 and Resident #100) reviewed for privacy, the facility failed to develop and implemented a comprehensive care plan to ensure nursing staff were aware of boundary restrictions between the residents.
July 27, 2021Standard inspection · 5 citations
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, clinical record review, and interviews for two of six residents (Resident #43, Resident #78) reviewed for respiratory care, the facility failed to ensure the oxygen tubing was dated to identify the date it was last changed.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, and interviews for medication storage review, the facility failed to ensure cleaning supplies and personal supplies were stored appropriately, and the facility failed to ensure multidose medications were dated when opened, and the facility failed to ensure expired medications were removed from the medication cart.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, facility policy review, and interviews, for facility infection control review, the facility failed to disinfect the facility glucometer after resident use in accordance with facility policy.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, clinical record review, facility policy review, and staff interviews for one of five residents (Resident #89) reviewed for accidents, the facility failed to ensure staff addressed a physician recommendation timely for a resident with exit seeking behavior.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, observation and interviews for one of five residents (Resident #13) reviewed for accidents, the facility failed to ensure an RN assessment was completed timely after a resident fall before the resident was moved.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Connecticut | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.91 | 3.73 | 3.86 |
| Registered nurses | 0.48 | 0.69 | 0.69 |
| All nursing staff on weekends | 3.52 | 3.37 | 3.42 |
| Nurse aides | 2.21 | ||
| Licensed practical nurses | 1.21 | ||
| Nursing staff turnover (share who left in a year) | 24.8% | 37.4% | 45.8% |
| Registered nurse turnover | 13.3% | 38.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.53 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.06 on weekdays and 3.52 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.96 in April to June 2025 to 3.91 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.91 | 0.48 | 4.06 | 3.52 | 0.1% | 0 of 90 | 124 |
| Oct to Dec 2025 | 3.92 | 0.51 | 4.10 | 3.43 | 0.2% | 0 of 92 | 125 |
| Jul to Sep 2025 | 4.09 | 0.49 | 4.29 | 3.60 | 0.1% | 0 of 92 | 125 |
| Apr to Jun 2025 | 3.96 | 0.47 | 4.14 | 3.53 | 0.1% | 0 of 91 | 125 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Connecticut, Jan to Mar 2026 | 3.66 | 0.61 | 3.80 | 3.31 | 6.0% | 1.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Connecticut | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 12.1 | 17.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.7 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.9 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.1 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 14.9 | 16.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.1 | 4.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 11.2 | 17.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 25.4 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 14.9 | 10.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.9 | 1.5 | 1.8 |
Owners and operators
Legal business name: REGENCY HOUSE OF WALLINGFORD, INC.. CMS links this home to National Health Care Associates, a group of 42 nursing homes averaging 3.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Barry Bokow 2012 Family Trust | 5% or greater direct ownership interest | Organization | 10% | 10/01/2021 |
| Senga Trust | 5% or greater direct ownership interest | Organization | 23% | 09/10/2021 |
| Ostreicher, Marvin | 5% or greater direct ownership interest | Individual | 68% | 08/29/1990 |
| Zitter, Agnes | 5% or greater indirect ownership interest | Individual | 23% | 09/10/2021 |
| Bond, David | W-2 managing employee | Individual | 07/01/2015 | |
| Bokow, Barry | Corporate director | Individual | 09/07/2004 | |
| Ostreicher, Marvin | Corporate director | Individual | 09/07/2004 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on July 24, 2024: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on August 1, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on August 1, 2025: "Ensure services provided by the nursing facility meet professional standards of quality."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on July 24, 2024: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
Other nursing homes nearby
- Masonicare Health Center Wallingford, 2 mi · 2 of 5 stars · 27 citations
- Skyview Rehab and Nursing Wallingford, 2.4 mi · 3 of 5 stars · 68 citations
- Complete Care at Meriden Meriden, 3.9 mi · 4 of 5 stars · 41 citations
- Connecticut Baptist Homes, Inc Meriden, 4.9 mi · 2 of 5 stars · 20 citations
- Silver Springs Care Center Meriden, 5 mi · 3 of 5 stars · 34 citations
- Curtis Home St. Elizabeth Center, the Meriden, 5.1 mi · 1 of 5 stars · 29 citations
- Meriden Health and Rehab Meriden, 5.3 mi · 1 of 5 stars · 47 citations
- Elim Park Baptist Home, Inc Cheshire, 5.4 mi · 5 of 5 stars · 19 citations
Connecticut contacts for a concern about a nursing home
These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Connecticut Department of Public Health, Facility Licensing and Investigations Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Connecticut Long Term Care Ombudsman Program, 860-424-5200. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Connecticut DPH Nursing Home Site, survey findings by facility, where Connecticut publishes its own records on licensed homes.
Common questions
- What is Regency House Nursing and Rehabilitation Center's Medicare star rating?
- CMS rates Regency House Nursing and Rehabilitation Center 5 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Regency House Nursing and Rehabilitation Center get at its last inspection?
- 5 health deficiencies at the standard inspection on August 1, 2025. The Connecticut average is 13.4.
- Has Regency House Nursing and Rehabilitation Center been fined?
- CMS lists no fines in the last three years.
- Does Regency House Nursing and Rehabilitation Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Regency House Nursing and Rehabilitation Center?
- CMS lists 7 owners and managers, and links the home to National Health Care Associates. Legal business name: REGENCY HOUSE OF WALLINGFORD, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.