Home / Pennsylvania / Audubon
Rehab at Shannondell
5000 Shannondell Drive, Audubon, PA 19403 · Montgomery County · (610) 728-5400
120 certified beds, about 115 residents a day · For profit - Corporation · Medicare since 2006
Part of a continuing care retirement community Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 396101 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 28, 2026, inspectors cited 5 health deficiencies (the Pennsylvania average is 10, the national average 9.2).
None of its 11 health citations since July 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.12 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 1.05 of those hours.
40.3% of nursing staff left within the year CMS measured (Pennsylvania average 44.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
307/24
112/24
005/25
206/25
504/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
11D
0E
0F
Potential for minimal harm
0A
0B
0C
April 28, 2026Standard inspection, Complaint inspection · 5 citations · risk-based survey (a shorter visit CMS gives only to higher performing homes)
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on review of clinical records and interview with staff, it was determined that the facility failed to report an elopement incident to the department of health for one of twelve residents reviewed (Resident R125)Review facility policy on Patient Elopement dated September 2022 revealed that under section Purpose: This policy ensures that patients that leave the facility without staff knowledge or without adequate supervision / safety is managed appropriately. Under section Procedures #3 Patient's Rights with Outings: patients who are not at risk of elopement will have their rights preserved and are free to move throughout the facility and leave the facility with supervision. [...]
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on review of clinical records and interview with staff, it was determined that the facility failed to conduct a timely and thorough investigation of an elopement incident for one of twelve residents reviewed (Resident R125). Review facility policy on Patient Elopement dated September 2022 revealed that under section Purpose: This policy ensures that patients that leave the facility without staff knowledge or without adequate supervision / safety is managed appropriately. Under section Procedures #3 Patient's Rights with Outings: patients who are not at risk of elopement will have their rights preserved and are free to move throughout the facility and leave the facility with supervision. [...]
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on review of clinical records and interview with staff, it was determined that the facility failed to ensure that residents are supervised which resulted in a resident leaving the facility without the knowledge of the staff for one on twelve residents reviewed (Resident R125). Review facility policy on Patient Elopement dated September 2022 revealed that under section Purpose: This policy ensures that patients that leave the facility without staff knowledge or without adequate supervision / safety is managed appropriately. Under section Procedures #3 Patient's Rights with Outings: patients who are not at risk of elopement will have their rights preserved and are free to move throughout the facility and leave the facility with supervision. [...]
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on review of facility policy, review of clinical record, observations, and interview with staff it was determined that the facility failed to administer intravenous (IV) medications in accordance with professional standards of practice for one of twelve residents reviewed (Resident R8).
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on review of facility policy, review of clinical documents, observation, and interviews with staff, it has was determined that the facility did not ensure that oxygen therapy was provided in accordance with professional standards of practice related to physician orders and documentation for two out of ten residents reviewed (R1, R12)
June 30, 2025Complaint inspection · 2 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on clinical record, hospital record and policy and procedure review and interviews with staff, it was determined that the facility failed to immediately inform the physician of an accident that resulted in injury for one of five residents reviewed. (Resident R1)
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on review of clinical record, review of policy and procedures, interviews with staff, and review of hospital records, it was determined that the nursing staff failed to properly supervise one of five residents reviewed during transfer and ambulation. (Resident R1)
May 1, 2025Standard inspection · 0 citations
December 4, 2024Complaint inspection · 1 citation
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on staff interviews, review of faciltiy policy and review of clinical records, it was determined that the facility failed to inform the resident and/or her responsible party of their right to formulate an advanced directive upon admission, and failed to clarify the resident's code status upon admission to ensure that the resident's wishes regarding end of life care would be honored for 1 out of 2 residents reviewed (Resident R1).
July 11, 2024Standard inspection · 3 citations
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, review of clinical records and staff interview, it was determined that the facility failed to implement a system of records of receipt and disposition of all controlled drugs between shifts to enable an accurate reconciliation and accountability for two of three medication carts observed. (Medication Cart 3rd Floor B Front and Medication cart 3rd Floor B Back)
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interviews with staff, review of clinical records and facility policy, it was determined that the facility failed to have a medication error rate less than five percent (Residents R9 and R244).
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on review of clinical records, reviewof facility policy, observation, and staff interview, it was determined that the facility failed to ensure that all drugs and biologicals are stored and labeled in accordance with professional standards for one of three medication carts observed (Med cart 3rd B back) and one of two medication rooms observed (Third-floor medication room).
Fire safety inspections
30 fire safety citations on file: 8 on April 28, 2026, 9 on May 1, 2025, 13 on July 11, 2024.
Every fire safety citation30 citations
- F Conduct risk assessment and an All-Hazards approach.
- E Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Have proper medical gas storage and administration areas.
- C Develop Emergency Preparedness policies and procedures.
- C Establish procedures for tracking staff and patients during an emergency.
- C Create arrangements with other facilities to receive patients.
- C Provide family notifications of emergency plan.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Properly select, install, inspect, or maintain portable fire extinguishes.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Meet other general requirements.
- E Provide properly protected cooking facilities.
- E Inspect, test, and maintain automatic sprinkler systems.
- E To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Meet requirements for the installation and maintenance of electrical systems.
- C Conduct testing and exercise requirements.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Install corridor and hallway doors that block smoke.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- E Ensure proper usage of power strips and extension cords.
- C Meet other general requirements.
- C Have properly located and lighted "Exit" signs.
- C Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- C Have simulated fire drills held at unexpected times.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Pennsylvania | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.12 | 3.89 | 3.86 |
| Registered nurses | 1.05 | 0.79 | 0.69 |
| All nursing staff on weekends | 3.77 | 3.53 | 3.42 |
| Nurse aides | 1.70 | ||
| Licensed practical nurses | 1.37 | ||
| Nursing staff turnover (share who left in a year) | 40.3% | 44.5% | 45.8% |
| Registered nurse turnover | 22.6% | 39.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.86 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.27 on weekdays and 3.77 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.09 in April to June 2025 to 4.12 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.12 | 1.05 | 4.27 | 3.77 | 0.0% | 0 of 90 | 115 |
| Oct to Dec 2025 | 4.23 | 1.07 | 4.38 | 3.86 | 0.0% | 0 of 92 | 116 |
| Jul to Sep 2025 | 4.09 | 1.05 | 4.26 | 3.64 | 0.0% | 0 of 92 | 114 |
| Apr to Jun 2025 | 4.09 | 1.07 | 4.29 | 3.60 | 0.0% | 0 of 91 | 114 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Pennsylvania, Jan to Mar 2026 | 3.69 | 0.65 | 3.82 | 3.34 | 11.3% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Pennsylvania | US |
|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.2 | 1.4 | 1.6 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 27.7 | 22.5 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.3 | 9.5 | 12.0 |
Owners and operators
Legal business name: SHANNONDELL, INC..
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Builders Acceptance Corp | 5% or greater direct ownership interest | Organization | 100% | 01/01/2007 |
| Rittenhouse, David | Direct ownership interest | Individual | 09/09/2005 | |
| Rittenhouse, David | Managing control - governing body | Individual | 09/09/2005 | |
| Rittenhouse, David | Corporate officer | Individual | 09/09/2005 | |
| Sorom, Jim | Corporate officer | Individual | 05/06/2002 | |
| Darrenkamp, Scott | Operational/managerial control | Individual | 05/27/2003 | |
| Frank, Ronald | Operational/managerial control | Individual | 08/08/2016 | |
| Freed, Daniel | Operational/managerial control | Individual | 04/13/2007 | |
| Handler Haley, Payce | Operational/managerial control | Individual | 01/04/2016 | |
| Joyce, Jenn | Operational/managerial control | Individual | 07/05/2012 | |
| Kim, Wendy | Operational/managerial control | Individual | 09/02/2016 | |
| Moore, Kelly | Operational/managerial control | Individual | 07/09/2007 | |
| Scott, Dorothy | Operational/managerial control | Individual | 01/29/2024 | |
| Sorom, Jim | Operational/managerial control | Individual | 05/06/2002 | |
| Wethey, Gregory | Operational/managerial control | Individual | 04/06/1970 | |
| Williamson, Victoria | Operational/managerial control | Individual | 11/01/2013 | |
| Darrenkamp, Scott | Adp of the SNF | Individual | 05/27/2003 | |
| Freed, Daniel | Adp of the SNF | Individual | 04/13/2007 | |
| Handler Haley, Payce | Adp of the SNF | Individual | 01/04/2016 | |
| Joyce, Jenn | Adp of the SNF | Individual | 07/05/2012 | |
| Kim, Wendy | Adp of the SNF | Individual | 09/02/2016 | |
| Moore, Kelly | Adp of the SNF | Individual | 07/09/2007 | |
| Rittenhouse, David | Adp of the SNF | Individual | 02/04/1999 | |
| Sorom, Jim | Adp of the SNF | Individual | 05/06/2002 | |
| Wethey, Gregory | Adp of the SNF | Individual | 04/06/1970 | |
| Williamson, Victoria | Adp of the SNF | Individual | 11/01/2013 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on April 28, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on July 11, 2024: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on April 28, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on June 30, 2025: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
Other nursing homes nearby
- King of Prussia Skilled Nursing and Rehabilitation King of Prussia, 2.2 mi · 2 of 5 stars · 68 citations
- Norriton Square Nursing and Rehabilitation Center Norristown, 4.1 mi · 2 of 5 stars · 39 citations
- Markley Rehabilitation and Healthcare Center Norristown, 4.3 mi · 4 of 5 stars · 28 citations
- Onyx Wellness Center Norristown, 4.4 mi · 1 of 5 stars · 25 citations
- Ivory Wellness Center Norristown, 4.7 mi · 2 of 5 stars · 67 citations
- Suburban Woods Health & Reha Norristown, 5 mi · 5 of 5 stars · 20 citations
- Parkhouse Rehabilitation and Nursing Center Royersford, 5.6 mi · 2 of 5 stars · 31 citations
- Phoenix Center for Rehabilitation and Nursing,the Phoenixville, 5.6 mi · 2 of 5 stars · 32 citations
Pennsylvania contacts for a concern about a nursing home
These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Pennsylvania Department of Health, Division of Nursing Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Pennsylvania Long-Term Care Ombudsman Program, Department of Aging, 717-783-8975. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Pennsylvania Department of Health Nursing Care Facility Locator, where Pennsylvania publishes its own records on licensed homes.
Common questions
- What is Rehab at Shannondell's Medicare star rating?
- CMS rates Rehab at Shannondell 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Rehab at Shannondell get at its last inspection?
- 5 health deficiencies at the standard inspection on April 28, 2026. The Pennsylvania average is 10.
- Has Rehab at Shannondell been fined?
- CMS lists no fines in the last three years.
- Does Rehab at Shannondell accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Rehab at Shannondell?
- CMS lists 26 owners and managers. Legal business name: SHANNONDELL, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.