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Rialto Post Acute Center

1471 S Riverside Ave, Rialto, CA 92376 · San Bernardino County · (909) 877-1361

177 certified beds, about 160 residents a day · For profit - Corporation · Medicare and Medicaid since 1967

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 055213 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on January 8, 2026, inspectors cited 9 health deficiencies (the California average is 15.6, the national average 9.2).

Of 33 health citations since January 2022, 2 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).

CMS lists 2 fines totaling $23,621 in the last three years; the largest was $15,340, and the latest is dated January 8, 2026.

Nurses and nurse aides worked 4.21 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 0.45 of those hours.

50.2% of nursing staff left within the year CMS measured (California average 36.7%).

CMS links it to Serrano Group, an affiliated group of 11 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 33 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
2J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
28D
3E
0F
Potential for minimal harm
0A
0B
0C
July 29, 2026Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Not yet corrected
    Inspectors wroteBased on interview and record review, the facility failed to report an allegation of sexual abuse to the California Department of Public Heath (CDPH) for one of three sampled residents (Resident 1), when Resident 1 claimed she was sexually abused by a treatment nurse (TN). This failure had the potential to place Resident 1 at risk for further abuse and physical or psychological harm. During a review of Resident 1's admission Record (form with health information), the admission Record indicated an admission date of June 4, 2026, with diagnoses which included history of falling, left artificial hip joint (a man made part that replaces the natural hip when it is damaged), and type 2 diabetes mellitus (when the body cannot process sugar appropriately and results in too much sugar in the bloodstream). [...]
March 16, 2026Complaint inspection · 1 citation
  1. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 7, 2026
    Inspectors wroteBased on interview and record review, the facility failed to identify signs of developing pressure ulcer (a tissue damage that results in full thickness loss of skin) in a timely manner for one of three sampled residents (Resident 1). This failure had the potential for Resident 1's pressure ulcer to worsen due to not receiving the proper treatment that it needs.
January 8, 2026Standard inspection, Complaint inspection · 9 citations
  1. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 31, 2026
    Inspectors wroteBased on observation, interviews, and record reviews, the facility failed to ensure adequate supervision and safe environment to prevent elopement for one of five residents (Resident 175), reviewed for accidents. On January 7, 2026, Resident 175 (a resident diagnosed with Parkinson's disease [a brain disorder that causes tremors, slowed movement, poor balance, and difficulty with walking and coordination, increasing fall and wandering risks] and at high risk for falls) exited the facility through an alarmed emergency exit door, unsupervised. As a result, Resident 175 was found by the local police approximately one mile from the facility and was then transported by ambulance to the hospital for evaluation. This failure placed Resident 175 at risk for serious harm, injury or death including but not limited to traffic injury, exposure to environmental hazards, and inability to seek help. [...]
  2. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2026
    Inspectors wroteBased on observation, interviews and record review, the facility failed to ensure residents were provided with a dignified dining experience for two of six sampled residents (Resident 94 and 185) when Certified Nursing Assistants (CNA 1, 2, and 4) were standing over residents while assisting them to eat. This failure has the potential to cause Residents 94 and 185 to feel disrespected and negatively affect their psychosocial well-being and individuality. 1. [...]
  3. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure confidentiality of resident's Electronic Health Records (EHR- medical records kept on a computer system) when a Licensed Vocational Nurse (LVN 7) left Resident 96's health information on the computer screen, unattended and visible to the public in the hallway. This failure had the potential to place Resident 96's private information to be at risk of being disclosed by an unauthorized person. [...]
  4. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure the care plan (a personalized, written document that details an individual's health conditions, specific needs, goals, preferences, and the support required to achieve them) for two of ## sampled residents (Residents 162 and 23) was developed and implemented when: Resident 161 did not have a care plan allowing medication at his bedside. Resident 23 did not have a care plan for smoking. These failures had the potential for Resident 161 and Resident 23 to be at risk of injury, due to delayed intervention and supervision.1. [...]
  5. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain accurate records of controlled medications (medications that are controlled by government due to potential abuse or addiction) for one of six sampled medication carts (Medication Cart A-1) with narcotics when the Narcotic Count Sheet (a narcotic log used by the facility to verify counting of controlled medications at the change of shift, signed by the incoming and outgoing licensed nurses) had one missing signature for the outgoing licensed nurse on January 2, 2026,This failure had the potential to result in drug diversion (illegally obtaining or using prescription drugs), undetected medication discrepancies, or medication errors which could compromise the health and safety for the vulnerable population of 159 residents. [...]
  6. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure storage of medications were properly secured for one of 12 medication carts (Medication Cart A-1) when one Licensed Vocational Nurse (LVN 7) left the medication cart keys, on top of the medication cart, unattended in the hallway in Wing A. This failure had the potential to result in unauthorized access to medications, including controlled substances, which could result in medication diversion (illegally obtaining or using prescription drugs), unauthorized access, misuse, and harm to a highly vulnerable population of 159 residents. [...]
  7. D
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    F800 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a physician-ordered therapeutic diet was provided for one of six sampled resident (Resident 7), when nutritional supplements (Health shake and Sherbert) listed on the meal ticket were omitted in the lunch tray. This failure had potential to place Resident 7 at risk for weight loss and nutritional decline. [...]
  8. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure proper and safe infection control practices were followed when: One Certified Nursing Assistant (CNA 6) entered Resident 184's room, without performing hand hygiene and used the same gloves after emptying Residents 67's urinal (portable container, often bottle-shaped used to collect urine for urination) to turn off the call light,Resident 184's intravenous catheter (IV- a small, flexible plastic tube that a healthcare provider puts into a vein to deliver fluids, medicine, nutrition, or blood directly into the bloodstream) on the left wrist was found unlabeled. [...]
  9. D
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure call light (a device that allows patients to communicate with nursing staff when they need assistance) was within reach for two of 32 sampled residents (Resident 24 and 120). This failure had the potential to place Residents 24 and 120 at risk of harm when they are unable to summon staff during an emergency or when needing assistance. 1. During a review of Resident 120's admission Records (a document that gives a summary of resident information), the admission Records indicated, Resident 120 was admitted to the facility on [DATE], with diagnoses which included, end stage renal disease, (chronic kidney disease where kidneys lose almost all function) and history of falling. [...]
May 20, 2025Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 3, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to cross check discharge medications according to the facility policy for one of four residents (Resident 4), when a Licensed Vocational Nurse (LVN 1) improperly transferred Resident 4's Atorvastatin (a medication intended to lower cholesterol and prevent strokes, heart attacks, and chest pain), as well as Eliquis (a blood thinner that reduces blood clotting) to the caregiver of Resident 1 during discharge, despite Resident 1 not being prescribed these medications. This failure led to the loss of medications and increased the risk of a stroke for Resident 4, while also exposing Resident 1 to potential adverse effects from the medications, which could result in injury and harm.
May 2, 2025Complaint inspection · 1 citation
  1. D
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    F557 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 19, 2025
    Inspectors wroteBased on interview and record review, the facility failed to uphold the dignity of one of three residents (Resident 1) when two Certified Nursing Assistants (CNAs) were observed by a surveyor exposing resident 1 ' s body while assisting with transferring Resident 1 in bed. This failure has the potential to expose clinically compromise Resident 1 to the public when they pass by the room.
April 11, 2025Complaint inspection · 1 citation
  1. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 1, 2025
    Inspectors wroteBased on interview, and record review, the facility failed to provide one-on-one supervision, (continuous monitoring of residents by a staff for safety reason. This may involve staff member staying within arm's reach at all times) and the wander guard (wander management system designed to help protect residents, particularly those with memory impairment, from elopement) was not applied for one of four sampled residents (Resident 1) who was a recent admit and on parole. These failures resulted in Resident 1's elopement ( refers to a resident leaving the facility without permission or staff knowledge) and possibly contributed to his death.
March 13, 2025Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 1, 2025
    Inspectors wroteBased on interview and record review, the facility failed to report two of three sampled residents (Resident 1 and Resident 2) per their policy and procedure to the California Department of Public Health (CDPH) of alleged abuse, when a staff member allegedly twisted Resident 1's wrist and when a Certified Nurse Assistant (CNA) allegedly pushed Resident 2's leg forcibly while on a mechanical lift resulting in pain . This failure has potential to affected (Resident 1 and Resident 2)'s health, safety, and well-being.
January 28, 2025Complaint inspection · 1 citation
  1. D
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    F573 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 5, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure a resident was able to exercise the right to access personal and medical records for one of three residents (Resident 1), when medical records for Resident 1 were requested by a law firm for a legal matter but were not delivered within two working days of the request as per the facility's policy. This failure resulted in a violation of Resident 1's right to have access to medical records as requested by a law firm.
November 14, 2024Standard inspection · 4 citations
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 12, 2024
    Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to protect a resident's right to be free from resident-to-resident physical abuse for 1 (Resident #216) of 3 residents reviewed for abuse. Specifically, Resident #88 hit Resident #216 with a plastic water pitcher after a verbal disagreement on 11/09/2024.
  2. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 12, 2024
    Inspectors wroteBased on interview, record review, facility document review, and facility policy review, the facility failed to ensure Minimum Data Set (MDS) assessments were accurate for 3 (Residents #22, #97, and #119) of 33 residents reviewed for MDS accuracy.
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 12, 2024
    Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to ensure potentially hazardous medications were secured to prevent potential accidents for 2 (Resident #104 and Resident #75) of 3 residents reviewed for accidents.
  4. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 12, 2024
    Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to provide urinary catheter care in a manner to minimize the potential for urinary tract infection (UTI) or other complications for 1 (Resident #52) of 2 residents reviewed for urinary catheter care and services. Facility staff failed to follow clean technique and rinse the soap from the resident's skin during urinary catheter care and failed to properly position the urinary catheter drainage bag to facilitate drainage.
January 12, 2024Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 29, 2024
    Inspectors wroteBased on interview and record review, the facility failed to report a discoloration on back of head for one of three sampled residents (Resident 1) per there policy and procedure to the state agency for an unusual occurrence for (Resident 1). This failure has the potential to put (Resident 1) health, safety, and well-being at risk.
November 28, 2023Complaint inspection · 1 citation
  1. D
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    F557 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 11, 2023
    Inspectors wroteBased on interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1) had retained use of personal possessions when Resident 1 was moved from her previous room to her new room, but the facility left her belongings in the previous room while being occupied by a newly assigned resident (Resident 2). This failure had the potential for Resident 1's personal belongings to be inappropriately used by another resident and prevent Resident 1 to retain personal use of her possessions.
November 17, 2023Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 5, 2023
    Inspectors wroteBased on interview and record review the facility failed to follow their Policy when the licensed nurse failed to follow physician medication order for one of three sampled Residents (Resident 1) This failure had the potential to place a clinically compromised Residents (Resident 1) health and safety at risk. When not getting glucose checks as ordered and not receiving the necessary insulin as prescribed by the physician.
September 28, 2023Complaint inspection · 2 citations
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 16, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1) was treated with respect and dignity when two staff members (Registered Nurse [RN 1] and Certified Nursing Assistant [CNA 1]) were yelling and arguing in front of her in her room. This failure compromised Resident 1's dignity and environment, which had the potential for Resident 1 to experience psychosocial harm (mental harm and suffering).
  2. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 16, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to follow their policy and procedure (P&P) when there were missing documentation for bowel and bladder elimination for one of three sampled residents (Resident 1). These failures had the potential to cause unsafe conditions and poor quality of life for Resident 1.
January 7, 2022Standard inspection · 8 citations
  1. E
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 27, 2022
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure one of 37 residents receiving insulin (Residents 49) was free of significant medication errors when Resident 102 received insulin (a medication used to reduce high levels of sugar in the blood) that was past the manufacturer's specified beyond-use date (BUD- last date a product can be safely used after it has been altered for patient use) from January 1, 2022 to January 5, 2022. This failure had the potential to place Resident 102 at risk of infection due to potentially being administered a contaminated medication. In addition, medication that is past the BUD may not be as effective as intended by the manufacturer or prescriber which increases the risk for adverse events.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 27, 2022
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure safe and sanitary food preparation and storage practices in the kitchen when: 1. There was a black grime and grease build-up in between and behind the oven and stove, and trash on the floor behind the stove. 2. A microwave available to heat resident food was not kept in sanitary condition, which could be transferred to resident food during reheating. 3. There was water dripping from black rubber drainage pipe of the freezer fan and turned into ice on top of the sealed raw roast beef in the walk-in freezer. These failures had the potential to attract pests, contaminate residents' food, and cause foodborne illnesses to a population of 134 medically compromised residents who received food from the kitchen.
  3. E
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 27, 2022
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure proper disposal of garbage and refuse when four of five of the dumpsters were overflowing with bags of trash. This failure had the potential to attract insects and pests that could affect the health and safety of a highly vulnerable population of 139 residents.
  4. D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 27, 2022
    Inspectors wroteBased on interview and record review, the facility failed to ensure a Minimum Data Set (MDS- a facility assessment tool) assessment was completed and submitted to the Centers of Medicare and Medicaid Services (CMS) in accordance with federal submission timeframes, for one resident reviewed for resident assessment (Resident 1). This failure resulted in inadequate monitoring of Resident 1's progress and decline, and the lack of resident specific information to CMS for payment and quality measure monitoring.
  5. D
    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
    F646 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 27, 2022
    Inspectors wroteBased on interview and record review, the facility failed to ensure the Pre-admission Screening and Resident Review (PASRR- a federal requirement to help ensure individuals who have a mental disorder or intellectual disabilities are not inappropriately placed in nursing homes for long term care) was re-evaluated after a Significant Change in Status Assessment (SCSA- a comprehensive Minimum Data Set [MDS- a facility assessment tool] assessment done for a resident that must be completed when a resident meets the significant change guidelines for either improvement or decline), for two of two residents reviewed for PASRR (Residents 109 and 118). These failures had the potential for Residents 109 and 118 not to receive the care and services most appropriate for their needs.
  6. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 27, 2022
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure appropriate intervention was provided after a dialysis treatment (process of removing excess water and cleaning the blood in people whose kidneys no longer work) for one of three residents reviewed for dialysis (Resident 81) when Resident 81's dialysis access dressing was not removed in a timely manner for two consecutive days. This failure had the potential for infection and/or clotting to Resident 81's dialysis access site.
  7. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 27, 2022
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure insulin (drug used to lower blood sugar) was used in accordance with manufacturer's recommendations or direction for storage, use, and disposal for three of 37 residents receiving insulin (Residents 102, 32, and 124) when: 1. Resident 102's insulin was actively in use and available past the manufacturer's beyond-use date (BUD- last date a product can be safely used after it has been altered for patient use). 2. Resident 32's and 124's insulins were actively in use and available without an open date. These failures had the potential for Residents 102, 32, and 124 to receive insulin with reduced potency which could cause inadequate blood sugar control. These may result in the physician increasing insulin doses based on the blood sugar results placing the residents at risk for harm.
  8. D
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 27, 2022
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure one of two residents reviewed for environment (Resident 34), was provided with a functioning call light (system used by resident to signal a need for assistance from staff). This failure had the potential for Resident 34 to have unidentified care concerns and/or needs, which had the potential to deprive him of care.

Fire safety inspections

19 fire safety citations on file: 4 on January 8, 2026, 5 on November 14, 2024, 10 on January 7, 2022.

Every fire safety citation19 citations
  1. D
    Use approved construction type or materials.
    K 161 · January 8, 2026 · Corrected (the home has a date of correction)
  2. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · January 8, 2026 · Corrected (the home has a date of correction)
  3. D
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · January 8, 2026 · Corrected (the home has a date of correction)
  4. C
    Provide emergency officials' contact information.
    E 31 · January 8, 2026 · Corrected (the home has a date of correction)
  5. E
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · November 14, 2024 · Corrected (the home has a date of correction)
  6. D
    Provide emergency officials' contact information.
    E 31 · November 14, 2024 · Corrected (the home has a date of correction)
  7. D
    Conduct testing and exercise requirements.
    E 39 · November 14, 2024 · Corrected (the home has a date of correction)
  8. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · November 14, 2024 · Corrected (the home has a date of correction)
  9. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · November 14, 2024 · Corrected (the home has a date of correction)
  10. D
    Use approved construction type or materials.
    K 161 · January 7, 2022 · Corrected (the home has a date of correction)
  11. D
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · January 7, 2022 · Corrected (the home has a date of correction)
  12. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · January 7, 2022 · Corrected (the home has a date of correction)
  13. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · January 7, 2022 · Corrected (the home has a date of correction)
  14. D
    Install corridor and hallway doors that block smoke.
    K 363 · January 7, 2022 · Corrected (the home has a date of correction)
  15. D
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · January 7, 2022 · Corrected (the home has a date of correction)
  16. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · January 7, 2022 · Corrected (the home has a date of correction)
  17. D
    Meet requirements for the installation and maintenance of electrical systems.
    K 911 · January 7, 2022 · Corrected (the home has a date of correction)
  18. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · January 7, 2022 · Corrected (the home has a date of correction)
  19. D
    Have proper medical gas storage and administration areas.
    K 923 · January 7, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
January 8, 2026Fine $15,340
April 11, 2025Fine $8,281
April 11, 2025Payment Denial 25 days from May 9, 2025

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeCaliforniaUnited States
All nursing staff (RN, LPN and aides)4.214.523.86
Registered nurses0.450.670.69
All nursing staff on weekends3.784.093.42
Nurse aides2.60
Licensed practical nurses1.16
Nursing staff turnover (share who left in a year)50.2%36.7%45.8%
Registered nurse turnover63.3%38.1%42.9%
Administrators who left0

CMS expects 4.01 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.38 on weekdays and 3.78 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.57 in April to June 2025 to 4.21 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.210.454.383.78 0.0%0 of 90160
Oct to Dec 20254.360.504.543.88 0.0%0 of 92154
Jul to Sep 20254.590.524.774.14 0.0%0 of 92165
Apr to Jun 20254.570.444.813.95 0.0%0 of 91166
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
California, Jan to Mar 20264.360.594.523.972.3%0.5% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeCaliforniaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
8.810.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.10.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.61.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.71.63.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.61.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
17.19.814.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.44.34.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
9.712.015.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
28.222.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
12.211.212.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.22.31.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.31.61.8

Owners and operators

Legal business name: RIALTO HEALTHCARE LLC. CMS links this home to Serrano Group, a group of 11 nursing homes averaging 2 stars overall.

NameRoleTypeShareSince
Rialto Healthcare LLC5% or greater direct ownership interestOrganization02/01/2016
Rialto Op Co LLC5% or greater direct ownership interestOrganization02/01/2016
Bl Rialto LLC5% or greater indirect ownership interestOrganization02/01/2016
Lynn Stanton LLC5% or greater indirect ownership interestOrganization02/01/2016
Myaame LLC5% or greater indirect ownership interestOrganization02/01/2016
Rialto Partners LLC5% or greater indirect ownership interestOrganization02/01/2016
Fensterman, Howard5% or greater indirect ownership interestIndividual02/01/2016
Jacobs, Dov5% or greater indirect ownership interestIndividual02/01/2016
Taub, Judah5% or greater indirect ownership interestIndividual02/01/2016
Jacobs, DovCorporate officerIndividual02/01/2016
Landa, BenjaminCorporate officerIndividual02/01/2016
Scott, AndrewOperational/managerial controlIndividual02/01/2016

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on March 16, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on January 8, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on July 29, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on January 8, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.78 hours per resident per day, below the California average of 4.09.

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Common questions

What is Rialto Post Acute Center's Medicare star rating?
CMS rates Rialto Post Acute Center 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Rialto Post Acute Center get at its last inspection?
9 health deficiencies at the standard inspection on January 8, 2026. The California average is 15.6.
Has Rialto Post Acute Center been fined?
Yes. CMS lists 2 fines totaling $23,621 in the last three years.
Does Rialto Post Acute Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Rialto Post Acute Center?
CMS lists 12 owners and managers, and links the home to Serrano Group. Legal business name: RIALTO HEALTHCARE LLC.

Sources

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