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Home / West Virginia / Saint Albans

Riverside Valley of Journey

6500 Maccorkle Avenue Sw, Saint Albans, WV 25177 · Kanawha County · (304) 768-0002

90 certified beds, about 86 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1970

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
2 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 515035 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 8, 2025, inspectors cited 10 health deficiencies (the West Virginia average is 11.7, the national average 9.2).

None of its 40 health citations since February 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.49 hours per resident per day, against 3.67 across West Virginia and 3.86 nationally. Registered nurses accounted for 0.75 of those hours.

CMS links it to Journey Healthcare, an affiliated group of 33 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 40 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
25D
13E
2F
Potential for minimal harm
0A
0B
0C
December 18, 2025Complaint inspection · 2 citations
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 20, 2026
    Inspectors wroteBased on observation and staff interview the facility failed to follow Physicians orders and maintain standard of nursing care for tube feeding syringe and graduate. This was a random opportunity for discovery. Resident Identifier: # 1 Facility Census: #84Findings include:a) Resident #1On 12/18/25 at 3:10 PM observation found the tube feeding syringe and graduate container at bedside used for tube feeding flushes, residual checks and tube feeding administration were not dated. The resident had a current order for:1) Enteral Feed Order: every day and night shift Check tube placement before initiation of formula, medication administration and flushing tube. 2) Jevity 1.5 237 mls 6 times daily to provide 2139 Kcals, 90gr protein, 720 ml free water. Flush with 60 mls water before and after feeding for a total of 1800 mls six times a day. [...]
  2. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 20, 2026
    Inspectors wroteBased on observation, record review and staff interview the facility failed to ensure a Resident with pressure ulcers receives necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing. This was true for one (1) of three (3) pressures reviewed for care. Resident Identifier: #1 Facility Census: #84Findings include:1) Resident #1On 12/18/25 at 9:50 AM observation found that Resident #1 had the following wound treatments for the left thigh and sacrum ordered by the Physician. Left Thigha) Cleanse area to left thigh with vashe (wound cleanser) pat dry, apply silvasorb, cover with calcium alginate, and cover with foam dressing. Change daily and as needed (PRN), every day shift for wound care. Sacrumb) Wound to sacrum. Cleanse with in house wound care (IHWC). Pat dry. [...]
July 8, 2025Standard inspection, Complaint inspection · 10 citations
  1. E
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 7, 2025
    Inspectors wrotee) Resident #139 A review of Resident #139's medical record on 07/02/25 found the resident was sent to the hospital on [DATE] after facility staff discovered he was smoking an illegal drug in his room at his facility. The resident reported to staff that he had swallowed the drug therefore they sent him to the emergency room via ambulance. The initial review of the reportable incident found the only issue identified was the residents illegal drug use in the facility. An interview with Nursing Home Administrator (NHA) on the morning of 0702/25 confirmed the resident was sent to the hospital on [DATE] and he was not permitted to return to the facility. When asked if they issued the resident a 30 day discharge notice the facility initially was uncertain if they did or not. [...]
  2. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 7, 2025
    Inspectors wroteb) Resident #55 A review of Resident #55's medical record found she suffered an unwitnessed fall on 12/11/24 and 12/18/24. According to the incident reports neurological assessments were initiated on both occasions. In the afternoon of 07/7/25 the Director of Nursing (DON) was asked to provide the surveyor with a copy of the neurological assessments for Resident #55 on 12/11/24 and 12/18/24. Later in the afternoon the DON confirmed there were no neurological assessments found for the fall on 12/11/24. She did provide the neurological assessments for 12/18/24. A review of the neurological assessments for 12/18/24 found they were incomplete. The assessment consists of 25 occasions were a neurological assessment should be completed beginning with the initial assessment and proceeding as follows: 1. Initial 2. 15 minute evaluation #1 3. !5 minute evaluation #2 4. 15 minute evaluation #3 5. [...]
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 7, 2025
    Inspectors wroteBased on observation and staff interview the facility failed to ensure food was stored and prepared in a safe and sanitary manner. This failed practice has the potential to effect more than an isolated number of residents. Facility Census: 84. Findings Include: a) Initial tour of the Kitchen An initial tour of the kitchen upon entrance of the facility on 07/01/25 at 9:00 AM found the walk-in refrigerator had one gallon of milk with best by date June 26, 2025. Certified Dietary Manager CDM #16 reported that the milk deliverer will take it back when he comes to deliver fresh milk if it was date and placed seperately from the food good for consumption. I expressed that it was not currently separate from the milk in date to be used and she marked it and separated it for pick up and set it aside. b)Tour of the nourishment rooms on the floors on 07/02/25. [...]
  4. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 7, 2025
    Inspectors wroted) Resident #24 On 07/01/25 at 1:16 PM, Nursing Assistant (NA) #91 was observed removing Resident #24's tray from her room. It did not appear that the resident had eaten much of the food. The silverware on the tray had not been unwrapped from the napkin. When questioned, NA #91 stated the resident was able to feed herself. On 07/02/25, review of Resident #24's electronic health records, specifically the task report for amount eaten/fluids consumed at meals, showed documentation the resident had eaten 76 to 100 percent (%) of lunch on 07/01/25. The medical records also confirmed the resident could feed herself after set up. The resident had a Brief Interview for Mental Status (BIMS) score of 15, indicating the resident was mentally intact. [...]
  5. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 7, 2025
    Inspectors wroteBased on record review and staff interview, the facility failed to ensure a complete and accurate care plan in the area of psychotropic medications. This deficient practice had the potential to affect one (1) of five (5) residents reviewed for the care area of unnecessary medications. Resident identifier: #51. Facility census: 84.
  6. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 7, 2025
    Inspectors wroteBased on record review and staff interview, the facility failed to ensure Activities of Daily Living (ADL) care was provided to dependent residents. One (1) of two (2) residents reviewed for the care area of Activities of Daily Living had not received twice weekly showers. Resident Identifier: #74. Facility Census: 84. a) Resident #74 Review of the facility's shower schedule showed Resident #74 was to receive showers on Mondays and Thursdays. Review of Resident #74's bathing task reports for May 2025 showed the resident had received a shower on 05/19/25, a full body bed bath on 05/19/25, and partial baths on the remaining Mondays and Thursdays of the month. [...]
  7. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 7, 2025
    Inspectors wroteb) Resident #12 The facility's policy titled Resident Self-Administration of Medication, with implementation date 02/01/24 and revision date 02/14/24 stated as follows: - A resident may only self-administer medications after the facility's interdisciplinary team (IDT) has determined which medications may be self-administered safely. The results of the assessment by the IDT would be recorded on the Medication Self-Administration Assessment Form. - Medications for self-administration must be stored in a manner that prevents access by other residents. - Nurses and Aides are required to report to the charge nurse on duty any medication found at the bedside not authorized for bedside storage. On 07/02/25 at 7:52 AM, medication administration to Resident #12 by Registered Nurse (RN) #9 was observed. [...]
  8. D
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review and staff interview, the facility failed to ensure residents did not receive foods they were allergic to. This was true for one (1) of three (3) residents reviewed for food allergies. This was found to be an issue of past non-compliance that began on 12/13/24 and ended on 12/19/24. Resident Identifier: #189. Facility census: 84.
  9. D
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    F810 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 7, 2025
    Inspectors wroteBased on observation, record review, and staff interview, the facility failed to provide physician-ordered adaptive eating equipment to Resident #24. This was a random opportunity for discovery. Resident Identifier: #24. Facility census: 84.
  10. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 7, 2025
    Inspectors wroteBased on observation, record review and staff interview, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Contact precautions were not followed for a resident with shingles. This was a random opportunity for discovery. Resident Identifier: #46. Facility census: 84.
August 1, 2024Standard inspection, Complaint inspection · 12 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) September 30, 2024
    Inspectors wroteBased on observation, policy review and staff interview the facility failed to provide a clean comfortable home like environment. These practices were found in more than a limited area of the facility. residents reviewed for environment during the Long-Term Care Survey Process. Sixteen (16) resident rooms had a black substance on the heating/cooling unit. Windowsills and doorjambs were covered in a black substance. The resident's bathroom was not maintained in a sanitray conditin. Room Numbers: #99, #100, #101, #102, #103, #104, #105, #107, #131, #132, #133, #134, #136, #138, #109, #110. Resident identifiers: #43, #75, #32, and #69. Facility census: 80. Facility census: 80.
  2. E
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    F636 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 30, 2024
    Inspectors wroteBased on staff interview and record review the facility failed to complete a comprehensive assessment for mood and behavior. This was true for six (6) of 25 residents reviewed during the Long-Term Survey Process. Resident identifiers: #44, #47, #34, #71, #4 and #54. Facility Census: 80. Findings Included: a) Resident #44 On 07/31/24 during record review of Resident #44 MDS review of Quarterly Minimum Data Set (MDS) assessment 06/19/24, Section C, cognitive pattern, was not assessed and section D, Mood, was not assessed. During an Interview on 07/31/24 at 1:55 PM the Cooperate Nurse verified the section C and D was not completed for Resident #44s 06/19/24 MDS assessment. b) Resident #47 On 07/31/24 during record review of Resident #47 MDS review of Quarterly Minimum Data Set (MDS) assessment 06/30/24, Section C, cognitive pattern, was not assessed and section D, Mood, was not assessed. [...]
  3. E
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 30, 2024
    Inspectors wroteBased on record review and staff interviews the facility failed to identify Major Depressive disorder on Preadmission Screening and Resident Review (PASSR). This was found true for two (2) of five(5) residents reviewed during the long term care survey process. Facility Census: 80 Resident identifiers: #22, and #26.
  4. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 30, 2024
    Inspectors wroteBased on observation, U.S. Pharmacopeia, and staff interview, the facility failed to ensure all medical supplies in the medication storage room were stored in accordance with manufacturers recommended standards. This failed practice had the potential to affect more than a limited number of residents. Facility Census:
  5. D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 30, 2024
    Inspectors wroteBased on record review and staff interview, the facility failed to transmit residents assessments for a discharge. This failed practice was found true for one (1) of two (2) residents reviewed under the Facility Tasks during the Long Term Care Survey and hat the potential to affect a limited number of residents residing in the facility. Facility census:80. Resident Identifier:
  6. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 30, 2024
    Inspectors wroteBased on staff interview and record review the facility failed to complete a new Preadmission Screening and Resident Review (PASARR) for Resident #20 when the original PASARR had expired. This failed practice was found true for (1) one of (5) five residents reviewed for PASARR during the Long-Term Care Survey Process. Resident identifier: #20. Facility census: 80.
  7. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 30, 2024
    Inspectors wroteBased on record review, and staff interview, the facility failed to ensure a Resident had a person-centered comprehensive care plan developed and implemented to meet his / her other preferences and goals, and address the resident's medical, physical, mental, and psychosocial needs. This practice affected one (1) of (24) resident's care plans reviewed during the Long-Term Care Survey Process (LTCSP). The failure to ensure the comprehensive care plan was developed for the resident's highest practicable well-being placed the residents at risk of not receiving services that would meet their desires or wants and a decreased quality of life. Resident Identifiers: #44. Facility census: 80.
  8. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 30, 2024
    Inspectors wroteBased on record review and staff interview, the facility failed to revise a care plan for one (1) of 24 residents. Resident #53 regarding the cardiopulmonary (CPR) status. Resident Identifiers: #53. Facility Census: 80. Findings Include: a) Resident #53 On [DATE] at 11:40 AM, a record review was completed for Resident #53. The review found a focus area of I choose to have CPR. An intervention was listed as I prefer to be left alone with my family. On [DATE] at 11:55 AM, the Director of Nursing (DON) was notified. The DON stated, I don't know why this intervention is under this focus area .we will get it corrected.
  9. D
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    F661 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 30, 2024
    Inspectors wroteBased on investigation, record review and interview, the facility failed to develop a discharge summary which included a recapitulation of the resident's stay, a final summary of the resident's status, reconciliation of all pre and post discharge medications, and develop a post-discharge plan of care, including discharge instructions. Resident identifier #85. Facility Census: 80.
  10. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 30, 2024
    Inspectors wroteBased on record review and staff interview, the facility failed to maintain an accurate and complete record for transfers to an acute care facility for Resident #15. This is true for two (2) of three (3) residents reviewed under the care area of hospitalizations. Resident identifier: #15. Facility Census: 80.
  11. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 30, 2024
    Inspectors wroteBased on observation, record review and staff interview, the facility failed to maintain an appropriate infection control program during meal service for Resident #15. This was a random opportunity for discovery. Facility Census: 80.
  12. D
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    F925 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 30, 2024
    Inspectors wroteBased on observation and staff interview the facility failed to incorporate an effective pest control program. One (1) room had gnats. Facility census: 80. a) room [ROOM NUMBER] A On 07/29/24 12:13 PM during the initial tour there were gnats all over the over bed table including his drinks and pudding. On 07/29/24 at 12:15 PM during an interview Nurse Aide #3 verified the gnats and stated that they do have an issue with gnats in this room. She stated that she would get someone to clean the room.
November 22, 2023Complaint inspection · 5 citations
  1. F
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) January 9, 2024
    Inspectors wroteBased on observation and staff interview the facility failed to notify residents of a menu change. This was a random opportunity of discovery. This failed practice has the potential to affect all residents, as all residents residing in the facility currently receive a diet. Facility census: 84.
  2. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) January 9, 2024
    Inspectors wroteBased on observation and staff interview, the facility failed to store food in accordance with professional standards for food service safety. The facility failed to label and date food items that were opened. The facility also failed to complete dishwasher temperature logs. This failed practice had the potential to affect all residents, as all residents residing in the facility at this time receive an oral diet. Facility Census:
  3. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 9, 2024
    Inspectors wroteBased on record review, resident interview and staff interview, the facility failed to follow Physicians orders for medication and treatment orders. This was true for five (5) of eight (8) medication administration Resident records reviewed. In addition, one (1) resident was not served the portions of food as ordered by the physician. Resident Identifiers: #17, #40, #66, #75, #79 and #1. Facility Census: #84. Findings Included: a) On 11/21/23 at 11:43 AM, Resident #17 stated she doesn't always get her medications on time. On 11/21/23 at 1:10 PM record review of Medication Administration Audit Review Reports for eight (8) residents found the following medications/treatments administered late according to the standard practice of care to administer medications/treatments one hour prior or one hour after the scheduled time. [...]
  4. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 9, 2024
    Inspectors wroteBased on observation, resident interview and staff interview, the facility failed to provide a safe, clean, and homelike environment for Resident #25 and #29. These were random opportunities of discovery. Resident identifiers: #25 and #29. Facility Census: 84. Findings Included: a) Resident #25 On 11/21/23 at 10:57 AM, an initial interview was conducted with Resident #25. Resident #25 stated, there is something on my curtain .I've told them, but they don't do anything about it .I've only been here one (1) week. An observation of a dry brown substance the length of the privacy curtain and approximately six (6) inches in width was made. On 11/21/23 at 11:24 AM, Scheduler #51 confirmed there was a dry brown substance on the privacy curtain. Scheduler #51 stated, I will put a work order in. On 11/21/23 at 11:30 AM, the Administrator was notified. [...]
  5. D
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    F808 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 9, 2024
    Inspectors wroteBased on observation and staff interview the facility failed to provide a therapeutic diet as ordered by the physician for a resident with diagnosis of adult failure to thrive. This was a random opportunity for discovery. Resident identifier: #1. Facility census:
February 8, 2023Standard inspection · 11 citations
  1. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 15, 2023
    Inspectors wrotea) Resident #12 During an interview and observation on 02/06/23 at 2:49 PM, Resident #12 states that he don't / can't get out of bed. He stated that no activities are provided for him. Resident #12 does have a television available. A review of the current care plan with the initiated date of 01/13/23 showed activities care plan: Focus: --Prefers to be called ---- and is dependent for emotional, intellectual, physical, and social needs. Resident #12 has an Activities of Daily Living (ADL) self-care performance deficit related to limited mobility, generalized weakness, Atherosclerotic Heart Disease (ASHD), history of falls,Pulmonary Embolism ( PE), Congestive Heart Failure (CHF), and Epilepsy. Goal: --Resident #12 will attend or participate in activities of choice one or two times weekly by next review date. [...]
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 15, 2023
    Inspectors wroteBased on observation, policy review and staff interview the facility failed to store food in accordance with professional standards for food safety. The facility failed to label and date food items that were open. The facility also failed to keep kitchen equipment clean and sanitized. The facility also failed to complete the dishwasher and refrigerator temperature log. This failed practice had the potential to affect more than a limited number of residents currently receiving nourishment from the facility's kitchen. Facility Census: 80 Findings Included: A review of a facility policy titled Food Storage: Cold Foods with a revision ate on 04/18 read as following. Procedures 4. An accurate thermometer will be kept in each refrigerator and freezer. A written record of daily temperatures will be recorded. 5. [...]
  3. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 15, 2023
    Inspectors wroted) Resident #20 During an observation during the initial interview on [DATE] at 12:50 PM Nurse Aide (NA) #68 delivered Resident # 20 lunch meal tray. The resident stated he did not want it, NA #68 stated its meatloaf. Do you not even want to try it? NA #68 offered him an alternative to the lunch meal Resident # 20 stated, No I will be fine. NA #68 took the tray and left the cup of coffee and a glass of juice. During a review on [DATE] at 9:00 AM Resident #20's medical record revealed a documentation under the nutrition task of the amount eaten on [DATE] at 12:17 PM - 76-100 % consumed. During an interview on [DATE] at 9:47 AM NA #68, stated Resident # 20 did refuse his lunch meal yesterday, Not sure what I documented for his percentage consumed I would have to look. This surveyor revealed the documentation of 76-100 % eaten. NA #68 stated I probably confused him with another Resident. [...]
  4. E
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 15, 2023
    Inspectors wroteBased on record review and staff interview, the facility failed to ensure five (5) of five (5) residents reviewed were informed about the benefits and risks of pneumococcal vaccines and had the opportunity to receive pneumococcal vaccines unless medically contraindicated, refused, or already immunized. This deficient practice had the potential to affect more than a limited number of residents at the facility. Resident identifiers: #2, #61, #33, #65, #12. Facility census: 80.
  5. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 15, 2023
    Inspectors wroteBased on resident interview, medical record review, and staff interview, the facility failed to ensure the resident could make choices that were important to him. Resident #61's preferred to have his prosthetic leg kept in his room, but it was kept in the physical therapy department. This deficient practice had the potential to affect one (1) of seven (7) residents reviewed for the care area of choices. Resident identifier: #61. Facility census: 80.
  6. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 15, 2023
    Inspectors wroteBased on record review and staff interview, the facility failed to ensure a complete and accurate Minimum Data Set (MDS) assessment for one (1) of 29 residents reviewed in the long-term care survey process. Resident identifier: #6. Facility census: 80.
  7. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 15, 2023
    Inspectors wroteBased on record review and staff interview, the facility failed to revise a care plan under the care area of hospice and end-of-life care. This was true for one (1) of 29 residents reviewed for care planning. Resident Identifier: #325. Census: 80. Findings Included: a) Resident #325 On 02/06/23 at 2:10 PM, a record review was completed for Resident #325. The care plan interventions dated 08/19/22 listed hospice referral indicated and notify MD (medical doctor) and/or Hospice for potential changes or needs for treatment changes. (Typed as written.) The record review found no active physician's order indicating the resident was currently under hospice services. The facility matrix was also reviewed and hospice services were not indicated. An interview with Social Services (SS) #84 on 02/07/23 at 11:54 AM took place. SS #84 confirmed the resident was not under the care of hospice services. [...]
  8. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 15, 2023
    Inspectors wroteBased on record review and staff interview, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice. Physician's orders for fingerstick blood glucose levels were not followed for one (1) of three (3) residents reviewed for the care area of insulin. Resident identifier: #61. Facility census: 80.
  9. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 15, 2023
    Inspectors wroteBased on observation, record review, resident and staff interview the facility failed to provide respiratory care by not providing their Bi-Pap as ordered. This was true for two (2) of two (2) residents reviewed for the Respiratory Oxygen care area. Resident Identifiers: #33 and #70. Facility Census: 80. Findings Included: a) Resident #33 On 02/06/23 at 2:46 PM Resident #33 states she is to have a Bi-Pap but she doesn't know where it is. The Bi-Pap was not in her room. This was confirmed with Registered Nurse (RN) #24 on 02/06/23 at 2:47 PM. During an interview on 02/07/23 at 10:05 AM, RN Unit Manager #61 stated due to COVID needs, the Resident was moved from room [ROOM NUMBER] to her current room, #132 on 01/17/23 and is moving back to 129 today. Upon investigation the BiPap was located in the overnight drawer in her old room [ROOM NUMBER]. [...]
  10. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 15, 2023
    Inspectors wroteBased on observation, record review, and staff interview, the facility failed to provide medication administration in accordance with professional standards of practice. Resident #35. Facility Census: 80. Findings Included: a) Resident # 35 On 02/07/23 at 9:16 AM, a medicine cup with multiple pills with no label was found in the medicine cart. There was no way to identify pills which were opened and poured in the medicine cup. Licensed Practical Nurse (LPN) #91 stated I tried to give them to the resident but she said she was sick and couldn't take them right now. LPN #91 stated I can get rid of them and pull some more for the resident. On 02/07/23 at 9:20 AM, Unit Manager (UM) #61 was notified and confirmed the pills were poured into the medicine cup without any type of label. UM #61 stated I'll dispose of them. [...]
  11. D
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 15, 2023
    Inspectors wroteBased on record review and staff interview, the facility failed to clarify two (2) of five (5) residents reviewed for the care area of immunizations wishes to receive COVID-19 vaccinations. Resident identifiers: #12, #65. Facility census: 80.

Fire safety inspections

8 fire safety citations on file: 2 on July 8, 2025, 1 on August 1, 2024, 5 on February 8, 2023.

Every fire safety citation8 citations
  1. C
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 8, 2025 · Corrected (the home has a date of correction)
  2. C
    Have proper medical gas storage and administration areas.
    K 923 · July 8, 2025 · Corrected (the home has a date of correction)
  3. C
    Provide properly protected cooking facilities.
    K 324 · August 1, 2024 · Corrected (the home has a date of correction)
  4. F
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · February 8, 2023 · Corrected (the home has a date of correction)
  5. F
    Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
    K 926 · February 8, 2023 · Corrected (the home has a date of correction)
  6. E
    Install corridor and hallway doors that block smoke.
    K 363 · February 8, 2023 · Corrected (the home has a date of correction)
  7. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · February 8, 2023 · Corrected (the home has a date of correction)
  8. C
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · February 8, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeWest VirginiaUnited States
All nursing staff (RN, LPN and aides)3.493.673.86
Registered nurses0.750.730.69
All nursing staff on weekends3.173.173.42
Nurse aides1.96
Licensed practical nurses0.79
Nursing staff turnover (share who left in a year)not reported44.1%45.8%
Registered nurse turnovernot reported42.3%42.9%
Administrators who left0

CMS expects 4.16 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.62 on weekdays and 3.17 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.45 in April to June 2025 to 3.49 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.490.753.623.17 0.0%0 of 9086
Oct to Dec 20253.450.683.563.16 0.0%0 of 9285
Jul to Sep 20253.630.713.803.21 0.0%0 of 9286
Apr to Jun 20253.450.683.652.96 0.0%0 of 9186
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
West Virginia, Jan to Mar 20263.560.673.753.083.9%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeWest VirginiaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
26.114.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.30.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.71.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.64.43.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.21.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
24.815.914.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.14.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
11.613.415.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
19.022.423.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
10.311.312.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.51.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.71.81.8

Owners and operators

Legal business name: RIVERSIDE VALLEY OF JOURNEY, LLC. CMS links this home to Journey Healthcare, a group of 33 nursing homes averaging 1.9 stars overall.

NameRoleTypeShareSince
Journey Cz of Wv LLC5% or greater direct ownership interestOrganization100%09/01/2024
Journey Cz Wv Healthcare Holdings LLC5% or greater indirect ownership interestOrganization100%09/01/2024
McGuinness, BernardIndirect ownership interestIndividual09/01/2024
Bradford, JoshuaCorporate officerIndividual09/01/2024
Huddleston, JohnCorporate officerIndividual09/01/2024
McGuinness, BernardCorporate officerIndividual09/01/2024
Journey Cz Management LLCOperational/managerial controlOrganization09/01/2024
Bradford, JoshuaOperational/managerial controlIndividual09/01/2024
Huddleston, JohnOperational/managerial controlIndividual09/01/2024
McGuinness, BernardOperational/managerial controlIndividual09/01/2024
Drumm Intermediary Sub Co LLCAdp of the SNFOrganization08/01/2024
Drumm Merger CoAdp of the SNFOrganization08/01/2024
Drumm Merger Co Sub LLCAdp of the SNFOrganization08/01/2024
Fillmore Strategic Investors LLCAdp of the SNFOrganization08/01/2024
Journey Cz Management LLCAdp of the SNFOrganization09/01/2024
Washington State Investment BoardAdp of the SNFOrganization08/01/2024
Bradford, JoshuaAdp of the SNFIndividual09/01/2024
Huddleston, JohnAdp of the SNFIndividual09/01/2024
McGuinness, BernardAdp of the SNFIndividual09/01/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 14 problems in this area, most recently on July 8, 2025: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 8 problems in this area, most recently on December 18, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 7 problems in this area, most recently on July 8, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on July 8, 2025: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."

Other nursing homes nearby

West Virginia contacts for a concern about a nursing home

These are the official offices in West Virginia. NursingHomeClear cannot take or act on complaints.

Common questions

What is Riverside Valley of Journey's Medicare star rating?
CMS rates Riverside Valley of Journey 3 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Riverside Valley of Journey get at its last inspection?
10 health deficiencies at the standard inspection on July 8, 2025. The West Virginia average is 11.7.
Has Riverside Valley of Journey been fined?
CMS lists no fines in the last three years.
Does Riverside Valley of Journey accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Riverside Valley of Journey?
CMS lists 19 owners and managers, and links the home to Journey Healthcare. Legal business name: RIVERSIDE VALLEY OF JOURNEY, LLC.

Sources

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