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Saint Johns on the Lake

1858 N Prospect Ave, Milwaukee, WI 53202 · Milwaukee County · (414) 272-2022

27 certified beds, about 22 residents a day · Non profit - Church related · Medicare and Medicaid since 1994

Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
5 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 525539 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 3, 2025, inspectors cited 6 health deficiencies (the Wisconsin average is 9.5, the national average 9.2).

Of 14 health citations since February 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 5.25 hours per resident per day, against 4.21 across Wisconsin and 3.86 nationally. Registered nurses accounted for 1.45 of those hours.

38.7% of nursing staff left within the year CMS measured (Wisconsin average 46.9%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
8D
1E
4F
Potential for minimal harm
0A
0B
0C
April 1, 2026Complaint inspection · 1 citation
  1. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 30, 2026
    Inspectors wroteBased on interview and record review, the facility did not ensure that all alleged violations involving abuse, neglect, exploitation, or mistreatment were thoroughly investigated for 1 (R1) of 1 allegations of abuse or neglect reviewed.*The care plan was delayed in being updated and a key intervention was not added after the investigation was completed. The investigation was not thorough, no like-resident interviews were conducted and the five days of wellness checks facility proposed to monitor R1 after the incident were not completed.
June 3, 2025Standard inspection · 6 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 29, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility did not store and prepare food in accordance with professional standards for food service safety potentially affecting all 20 residents that eat food prepared by the facility. *In the facility's main kitchen, observations of partially used and undated food were observed in the walk-in cooler. Open food was observed in the refrigerator in the resident floor main kitchen with no open or use by date.
  2. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 29, 2025
    Inspectors wroteBased on interview, and record review, the facility did not establish and maintain an infection prevention and control program based on current standards of practice, designed to provide a safe environment and to help prevent the development and transmission of communicable diseases and infections. This deficient practice has the potential to affect all 21 residents in the facility. *The facility's Water Management Plan (WMP) was not based on current standards of practice and did not: - Include the infection preventionist as part of the water management plan committee. - Identify corrective actions when control limits do not meet acceptable ranges of control limits (temperature ranges). *The facility does not monitor the dryer ventilation going to the outside of the facility from the facility dryers in the basement laundry room to make sure the vent remains clear and free of debris.
  3. F
    Keep all essential equipment working safely.
    F908 · Environmental · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 29, 2025
    Inspectors wroteBased upon observation, interview and record review the facility did not ensure they had a system in place to ensure monitoring of and maintaining of laundry vents that extended up from the laundry room to the outside. This has the potential to effect all 21 Residents residing in the facility. *The facility does not monitor the dryer ventilation going to the outside of the facility from the facility dryers in the basement laundry room to make sure the vent remains clear and free of debris.
  4. D
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 7, 2025
    Inspectors wroteBased on interview and record review, the facility did not ensure a resident who uses a psychotropic PRN (as needed) drug had an order limited to 14 days for 1 (R6) of 5 residents reviewed for unnecessary medications. R6 had an order for PRN Ativan with a start date of 5/17/2025 and no end date.
  5. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 7, 2025
    Inspectors wroteBased on interview and record review, the facility did not ensure for 1 (R16) of 1 residents reviewed for a level 1 and level 2 PASARR (Preadmission Screening and Resident Review) had the screenings completed as required. *R16 did not have a PASARR level 1 screen completed prior to admission to the facility. A level 1 screen was completed on the day of admission. Additionally, the facility did not ensure a level 2 screen was completed based upon the results of the level 1 screen.
  6. D
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2025
    Inspectors wroteBased on interview, and record review the facility did not include 1 (R15) of 2 residents reviewed for antibiotic stewardship on the facility line listing to ensure antibiotic use was monitored per facility protocols and ensure the antibiotic administration was included as part of the overall facility infection prevention and control program. *R15 was receiving an intravenous (IV) Antibiotic (ABT) and was not added to the antibiotic/infection control line list. The line list is part of the antibiotic stewardship program which allows the facility to monitor and track antibiotic use and infections.
April 24, 2024Standard inspection · 1 citation
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 24, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility did not establish and maintain an infection prevention and control program based on current standards of practice, designed to provide a safe environment and to help prevent the development and transmission of communicable diseases and infections. This deficient practice has the potential to effect all 21 residents in the facility. *The facility's Water Management Plan (WMP) was not based on current standards of practice and did not: [...]
February 21, 2023Standard inspection · 6 citations
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) April 17, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility did not ensure 1 (R11) of 2 residents reviewed for pressure injuries had pressure injuries assessed in accordance with current standards of practice to ensure ongoing monitoring to help progress towards improvement. R11 developed a deep tissue injury (DTI) to both heels on 7/26/22. The weekly wound assessment had documentation with no measurements of the wound to show the weekly progression of the pressure injury. On 1/25/23, R11 was assessed by the wound physician to have unstageable pressure injuries.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 27, 2023
    Inspectors wroteBased on observation, record review and interview, the facility did not ensure staff working in the kitchen followed standards of practice for proper handling of food while maintaining hand hygiene. This had the potential to effect 8 out of 23 residents who eat food prepared in the main kitchen. Cook-F was observed donning gloves after washing her hands, Cook-F then proceeded to touch menus, contaminating her hands. Cook-F did not change gloves or rewash her hands before proceeding to prepare sandwiches for residents.
  3. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 27, 2023
    Inspectors wroteBased on interview and record review the facility did not ensure that residents received treatment and care in accordance with professional standards of practice and the comprehensive person-centered care plan for 2 of 2 (R6 and R10) residents reviewed for weights. R6 did not have monthly weights done as ordered. R10 did not have weekly weights done as ordered.
  4. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 27, 2023
    Inspectors wroteBased on interview and record review the facility did not ensure 2 (R6 and R10) of 12 residents had physician orders transcribed correctly. R6 was admitted to the facility on [DATE] and had an order for Tobramycin that was not transcribed correctly and then was not administered as ordered. R10 had an order for an antibiotic that was not transcribed correctly and was given the medication past the prescribed stop date.
  5. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 27, 2023
    Inspectors wroteBased on interview and record review the facility did not ensure each resident's drug regimen was free from unnecessary drugs for 1 of 5 (R10) residents reviewed. R10 received Levofloxacin (antibiotic) for an excessive duration and without adequate indications for its use.
  6. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 27, 2023
    Inspectors wroteBased on observation, interview and record review the facility did not maintain an infection prevention and control program designed to provide a safe and sanitary environment to help prevent the development and transmission of communicable diseases and infections. This deficient practice had the potential to affect 3 of 3 residents (R4, R11 and R124) residing on the unit. The glucometer, which is shared between residents, was not cleaned according to the label instructions.

Fire safety inspections

21 fire safety citations on file: 8 on June 3, 2025, 5 on April 24, 2024, 8 on February 21, 2023.

Every fire safety citation21 citations
  1. F
    Conduct testing and exercise requirements.
    E 39 · June 3, 2025 · Corrected (the home has a date of correction)
  2. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · June 3, 2025 · Corrected (the home has a date of correction)
  3. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · June 3, 2025 · Corrected (the home has a date of correction)
  4. E
    Provide properly protected cooking facilities.
    K 324 · June 3, 2025 · Corrected (the home has a date of correction)
  5. D
    Install properly constructed and protected linen or trash chutes.
    K 541 · June 3, 2025 · Corrected (the home has a date of correction)
  6. D
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · June 3, 2025 · Corrected (the home has a date of correction)
  7. D
    Have proper medical gas storage and administration areas.
    K 923 · June 3, 2025 · Corrected (the home has a date of correction)
  8. C
    Have simulated fire drills held at unexpected times.
    K 712 · June 3, 2025 · Corrected (the home has a date of correction)
  9. F
    Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
    K 132 · April 24, 2024 · Corrected (the home has a date of correction)
  10. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · April 24, 2024 · Corrected (the home has a date of correction)
  11. D
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · April 24, 2024 · Corrected (the home has a date of correction)
  12. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 24, 2024 · Corrected (the home has a date of correction)
  13. C
    Have simulated fire drills held at unexpected times.
    K 712 · April 24, 2024 · Corrected (the home has a date of correction)
  14. F
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · February 21, 2023 · Corrected (the home has a date of correction)
  15. F
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · February 21, 2023 · Corrected (the home has a date of correction)
  16. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 21, 2023 · Corrected (the home has a date of correction)
  17. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 21, 2023 · Corrected (the home has a date of correction)
  18. E
    Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
    K 132 · February 21, 2023 · Corrected (the home has a date of correction)
  19. E
    Have an enclosure around a vertical opening shaft.
    K 311 · February 21, 2023 · Corrected (the home has a date of correction)
  20. E
    Provide properly protected cooking facilities.
    K 324 · February 21, 2023 · Corrected (the home has a date of correction)
  21. E
    Have restrictions on the use of portable space heaters.
    K 781 · February 21, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeWisconsinUnited States
All nursing staff (RN, LPN and aides)5.254.213.86
Registered nurses1.450.990.69
All nursing staff on weekends4.863.773.42
Nurse aides3.06
Licensed practical nurses0.74
Nursing staff turnover (share who left in a year)38.7%46.9%45.8%
Registered nurse turnover14.3%39.7%42.9%
Administrators who left1

CMS expects 3.39 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.41 on weekdays and 4.86 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 9.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.21 in April to June 2025 to 5.25 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.251.455.414.86 9.5%0 of 9022
Oct to Dec 20255.201.295.394.74 12.2%0 of 9223
Jul to Sep 20255.091.315.254.70 6.0%0 of 9222
Apr to Jun 20255.211.425.364.82 4.8%0 of 9121
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Wisconsin, Jan to Mar 20264.190.954.363.748.8%0.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeWisconsinUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
13.916.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
12.02.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.42.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
6.83.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
15.218.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
6.45.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
4.915.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
25.023.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
18.315.512.0

Owners and operators

Legal business name: SAINT JOHN'S COMMUNITIES, INC..

NameRoleTypeShareSince
Saint John's Communities, Inc.Direct ownership interestOrganization07/01/1994
Us Bank, N.a.5% or greater mortgage interestOrganization12/09/2015
Anderson, ReneeCorporate officerIndividual07/01/2011
Lemminger, DanCorporate officerIndividual10/03/2011
Saint John's Communities, Inc.Operational/managerial controlOrganization07/01/1994
The Medical College of Wisconsin IncOperational/managerial controlOrganization10/01/2024
Loyd, MatthewOperational/managerial controlIndividual01/16/2021
Petitt, DorothyOperational/managerial controlIndividual10/18/2021
Saltness, RachelOperational/managerial controlIndividual10/01/2024
Behavioral Solutions IncAdp of the SNFOrganization10/01/2024
Brighton Hospice Wisconsin LLCAdp of the SNFOrganization08/07/2023
Community Foot and Ankle Clinic IncAdp of the SNFOrganization02/26/2019
Davis Clinical ConsultingAdp of the SNFOrganization12/30/2024
Dietitians on Demand Corporate Solutions, LLCAdp of the SNFOrganization01/31/2022
Guardian Pharmacy of Madison, LLCAdp of the SNFOrganization08/01/2023
Hearing Care at Home LLCAdp of the SNFOrganization12/08/2022
Hometown Hospice & Homecare IncAdp of the SNFOrganization09/17/2014
Integrated Therapy Managment Partners, LLCAdp of the SNFOrganization02/01/2024
Kare Technologies LLCAdp of the SNFOrganization01/01/2023
Legacy Hospice Cares LLCAdp of the SNFOrganization04/13/2022
Madison Medical Affiliates IncAdp of the SNFOrganization12/05/2013
Preferred Dentistry Associates, LLCAdp of the SNFOrganization07/01/2024
Saint John's Communities, Inc.Adp of the SNFOrganization07/01/1994
The Medical College of Wisconsin IncAdp of the SNFOrganization06/23/2025
Anderson, CassandraAdp of the SNFIndividual03/14/2022
Anderson, ReneeAdp of the SNFIndividual07/01/2011
Armbruster, KathyAdp of the SNFIndividual10/01/2016
Arndt, BettyAdp of the SNFIndividual05/01/2022
Beal, PollyAdp of the SNFIndividual05/02/2014
Beckley Milner, DianeAdp of the SNFIndividual05/01/2018
Burke, ErinAdp of the SNFIndividual11/04/2019
Butler, HeleneAdp of the SNFIndividual05/24/1999
Coburn, MatthewAdp of the SNFIndividual05/01/2021
Coppernoll, LeeAdp of the SNFIndividual05/01/2018
Eager, DavidAdp of the SNFIndividual05/01/2023
Exum-Pryor, LakeshiaAdp of the SNFIndividual07/23/2018
Fry, WilliamAdp of the SNFIndividual05/01/2024
Geszvain, MelissaAdp of the SNFIndividual09/03/2019
Gunter, MatthewAdp of the SNFIndividual06/01/2024
Henderson, AntonioAdp of the SNFIndividual06/22/2020
Hildebrand, KirstenAdp of the SNFIndividual05/01/2023
Kelnhofer, AlanAdp of the SNFIndividual01/12/2025
Lemminger, DanAdp of the SNFIndividual10/03/2011
Loyd, MatthewAdp of the SNFIndividual01/18/2021
Luther, AnneAdp of the SNFIndividual08/29/2007
Mass, OmarAdp of the SNFIndividual02/14/2022
Moon, JudithAdp of the SNFIndividual05/02/2015
Patrinos, DanielAdp of the SNFIndividual05/01/2023
Petitt, DorothyAdp of the SNFIndividual10/18/2021
Saltness, RachelAdp of the SNFIndividual10/01/2024
Schreiner, RichardAdp of the SNFIndividual05/01/2024
Whiteside, CazmerAdp of the SNFIndividual05/13/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on June 3, 2025: "Provide and implement an infection prevention and control program."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on April 1, 2026: "Respond appropriately to all alleged violations."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on June 3, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on February 21, 2023: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
  5. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Wisconsin contacts for a concern about a nursing home

These are the official offices in Wisconsin. NursingHomeClear cannot take or act on complaints.

Common questions

What is Saint Johns on the Lake's Medicare star rating?
CMS rates Saint Johns on the Lake 4 out of 5 stars overall, with 3 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Saint Johns on the Lake get at its last inspection?
6 health deficiencies at the standard inspection on June 3, 2025. The Wisconsin average is 9.5.
Has Saint Johns on the Lake been fined?
CMS lists no fines in the last three years.
Does Saint Johns on the Lake accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Saint Johns on the Lake?
CMS lists 52 owners and managers. Legal business name: SAINT JOHN'S COMMUNITIES, INC..

Sources

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