Saint Johns on the Lake
1858 N Prospect Ave, Milwaukee, WI 53202 · Milwaukee County · (414) 272-2022
27 certified beds, about 22 residents a day · Non profit - Church related · Medicare and Medicaid since 1994
CMS Care Compare ratings, data as of September 1, 2026 · CCN 525539 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 3, 2025, inspectors cited 6 health deficiencies (the Wisconsin average is 9.5, the national average 9.2).
Of 14 health citations since February 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 5.25 hours per resident per day, against 4.21 across Wisconsin and 3.86 nationally. Registered nurses accounted for 1.45 of those hours.
38.7% of nursing staff left within the year CMS measured (Wisconsin average 46.9%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.
April 1, 2026Complaint inspection · 1 citation
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interview and record review, the facility did not ensure that all alleged violations involving abuse, neglect, exploitation, or mistreatment were thoroughly investigated for 1 (R1) of 1 allegations of abuse or neglect reviewed.*The care plan was delayed in being updated and a key intervention was not added after the investigation was completed. The investigation was not thorough, no like-resident interviews were conducted and the five days of wellness checks facility proposed to monitor R1 after the incident were not completed.
June 3, 2025Standard inspection · 6 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility did not store and prepare food in accordance with professional standards for food service safety potentially affecting all 20 residents that eat food prepared by the facility. *In the facility's main kitchen, observations of partially used and undated food were observed in the walk-in cooler. Open food was observed in the refrigerator in the resident floor main kitchen with no open or use by date.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on interview, and record review, the facility did not establish and maintain an infection prevention and control program based on current standards of practice, designed to provide a safe environment and to help prevent the development and transmission of communicable diseases and infections. This deficient practice has the potential to affect all 21 residents in the facility. *The facility's Water Management Plan (WMP) was not based on current standards of practice and did not: - Include the infection preventionist as part of the water management plan committee. - Identify corrective actions when control limits do not meet acceptable ranges of control limits (temperature ranges). *The facility does not monitor the dryer ventilation going to the outside of the facility from the facility dryers in the basement laundry room to make sure the vent remains clear and free of debris.
- F Keep all essential equipment working safely.
Inspectors wroteBased upon observation, interview and record review the facility did not ensure they had a system in place to ensure monitoring of and maintaining of laundry vents that extended up from the laundry room to the outside. This has the potential to effect all 21 Residents residing in the facility. *The facility does not monitor the dryer ventilation going to the outside of the facility from the facility dryers in the basement laundry room to make sure the vent remains clear and free of debris.
- D Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Inspectors wroteBased on interview and record review, the facility did not ensure a resident who uses a psychotropic PRN (as needed) drug had an order limited to 14 days for 1 (R6) of 5 residents reviewed for unnecessary medications. R6 had an order for PRN Ativan with a start date of 5/17/2025 and no end date.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on interview and record review, the facility did not ensure for 1 (R16) of 1 residents reviewed for a level 1 and level 2 PASARR (Preadmission Screening and Resident Review) had the screenings completed as required. *R16 did not have a PASARR level 1 screen completed prior to admission to the facility. A level 1 screen was completed on the day of admission. Additionally, the facility did not ensure a level 2 screen was completed based upon the results of the level 1 screen.
- D Implement a program that monitors antibiotic use.
Inspectors wroteBased on interview, and record review the facility did not include 1 (R15) of 2 residents reviewed for antibiotic stewardship on the facility line listing to ensure antibiotic use was monitored per facility protocols and ensure the antibiotic administration was included as part of the overall facility infection prevention and control program. *R15 was receiving an intravenous (IV) Antibiotic (ABT) and was not added to the antibiotic/infection control line list. The line list is part of the antibiotic stewardship program which allows the facility to monitor and track antibiotic use and infections.
April 24, 2024Standard inspection · 1 citation
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility did not establish and maintain an infection prevention and control program based on current standards of practice, designed to provide a safe environment and to help prevent the development and transmission of communicable diseases and infections. This deficient practice has the potential to effect all 21 residents in the facility. *The facility's Water Management Plan (WMP) was not based on current standards of practice and did not: [...]
February 21, 2023Standard inspection · 6 citations
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, and record review, the facility did not ensure 1 (R11) of 2 residents reviewed for pressure injuries had pressure injuries assessed in accordance with current standards of practice to ensure ongoing monitoring to help progress towards improvement. R11 developed a deep tissue injury (DTI) to both heels on 7/26/22. The weekly wound assessment had documentation with no measurements of the wound to show the weekly progression of the pressure injury. On 1/25/23, R11 was assessed by the wound physician to have unstageable pressure injuries.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, record review and interview, the facility did not ensure staff working in the kitchen followed standards of practice for proper handling of food while maintaining hand hygiene. This had the potential to effect 8 out of 23 residents who eat food prepared in the main kitchen. Cook-F was observed donning gloves after washing her hands, Cook-F then proceeded to touch menus, contaminating her hands. Cook-F did not change gloves or rewash her hands before proceeding to prepare sandwiches for residents.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review the facility did not ensure that residents received treatment and care in accordance with professional standards of practice and the comprehensive person-centered care plan for 2 of 2 (R6 and R10) residents reviewed for weights. R6 did not have monthly weights done as ordered. R10 did not have weekly weights done as ordered.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview and record review the facility did not ensure 2 (R6 and R10) of 12 residents had physician orders transcribed correctly. R6 was admitted to the facility on [DATE] and had an order for Tobramycin that was not transcribed correctly and then was not administered as ordered. R10 had an order for an antibiotic that was not transcribed correctly and was given the medication past the prescribed stop date.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on interview and record review the facility did not ensure each resident's drug regimen was free from unnecessary drugs for 1 of 5 (R10) residents reviewed. R10 received Levofloxacin (antibiotic) for an excessive duration and without adequate indications for its use.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review the facility did not maintain an infection prevention and control program designed to provide a safe and sanitary environment to help prevent the development and transmission of communicable diseases and infections. This deficient practice had the potential to affect 3 of 3 residents (R4, R11 and R124) residing on the unit. The glucometer, which is shared between residents, was not cleaned according to the label instructions.
Fire safety inspections
21 fire safety citations on file: 8 on June 3, 2025, 5 on April 24, 2024, 8 on February 21, 2023.
Every fire safety citation21 citations
- F Conduct testing and exercise requirements.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Provide properly protected cooking facilities.
- D Install properly constructed and protected linen or trash chutes.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Have proper medical gas storage and administration areas.
- C Have simulated fire drills held at unexpected times.
- F Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
- F Have generator or other power source capable of supplying service within 10 seconds.
- D Install a fire alarm system that can be heard throughout the facility.
- D Inspect, test, and maintain automatic sprinkler systems.
- C Have simulated fire drills held at unexpected times.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Install a fire alarm system that can be heard throughout the facility.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
- E Have an enclosure around a vertical opening shaft.
- E Provide properly protected cooking facilities.
- E Have restrictions on the use of portable space heaters.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Wisconsin | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.25 | 4.21 | 3.86 |
| Registered nurses | 1.45 | 0.99 | 0.69 |
| All nursing staff on weekends | 4.86 | 3.77 | 3.42 |
| Nurse aides | 3.06 | ||
| Licensed practical nurses | 0.74 | ||
| Nursing staff turnover (share who left in a year) | 38.7% | 46.9% | 45.8% |
| Registered nurse turnover | 14.3% | 39.7% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.39 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.41 on weekdays and 4.86 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 9.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.21 in April to June 2025 to 5.25 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.25 | 1.45 | 5.41 | 4.86 | 9.5% | 0 of 90 | 22 |
| Oct to Dec 2025 | 5.20 | 1.29 | 5.39 | 4.74 | 12.2% | 0 of 92 | 23 |
| Jul to Sep 2025 | 5.09 | 1.31 | 5.25 | 4.70 | 6.0% | 0 of 92 | 22 |
| Apr to Jun 2025 | 5.21 | 1.42 | 5.36 | 4.82 | 4.8% | 0 of 91 | 21 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Wisconsin, Jan to Mar 2026 | 4.19 | 0.95 | 4.36 | 3.74 | 8.8% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Wisconsin | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 13.9 | 16.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 12.0 | 2.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.4 | 2.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 6.8 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 15.2 | 18.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.4 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 4.9 | 15.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 25.0 | 23.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 18.3 | 15.5 | 12.0 |
Owners and operators
Legal business name: SAINT JOHN'S COMMUNITIES, INC..
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Saint John's Communities, Inc. | Direct ownership interest | Organization | 07/01/1994 | |
| Us Bank, N.a. | 5% or greater mortgage interest | Organization | 12/09/2015 | |
| Anderson, Renee | Corporate officer | Individual | 07/01/2011 | |
| Lemminger, Dan | Corporate officer | Individual | 10/03/2011 | |
| Saint John's Communities, Inc. | Operational/managerial control | Organization | 07/01/1994 | |
| The Medical College of Wisconsin Inc | Operational/managerial control | Organization | 10/01/2024 | |
| Loyd, Matthew | Operational/managerial control | Individual | 01/16/2021 | |
| Petitt, Dorothy | Operational/managerial control | Individual | 10/18/2021 | |
| Saltness, Rachel | Operational/managerial control | Individual | 10/01/2024 | |
| Behavioral Solutions Inc | Adp of the SNF | Organization | 10/01/2024 | |
| Brighton Hospice Wisconsin LLC | Adp of the SNF | Organization | 08/07/2023 | |
| Community Foot and Ankle Clinic Inc | Adp of the SNF | Organization | 02/26/2019 | |
| Davis Clinical Consulting | Adp of the SNF | Organization | 12/30/2024 | |
| Dietitians on Demand Corporate Solutions, LLC | Adp of the SNF | Organization | 01/31/2022 | |
| Guardian Pharmacy of Madison, LLC | Adp of the SNF | Organization | 08/01/2023 | |
| Hearing Care at Home LLC | Adp of the SNF | Organization | 12/08/2022 | |
| Hometown Hospice & Homecare Inc | Adp of the SNF | Organization | 09/17/2014 | |
| Integrated Therapy Managment Partners, LLC | Adp of the SNF | Organization | 02/01/2024 | |
| Kare Technologies LLC | Adp of the SNF | Organization | 01/01/2023 | |
| Legacy Hospice Cares LLC | Adp of the SNF | Organization | 04/13/2022 | |
| Madison Medical Affiliates Inc | Adp of the SNF | Organization | 12/05/2013 | |
| Preferred Dentistry Associates, LLC | Adp of the SNF | Organization | 07/01/2024 | |
| Saint John's Communities, Inc. | Adp of the SNF | Organization | 07/01/1994 | |
| The Medical College of Wisconsin Inc | Adp of the SNF | Organization | 06/23/2025 | |
| Anderson, Cassandra | Adp of the SNF | Individual | 03/14/2022 | |
| Anderson, Renee | Adp of the SNF | Individual | 07/01/2011 | |
| Armbruster, Kathy | Adp of the SNF | Individual | 10/01/2016 | |
| Arndt, Betty | Adp of the SNF | Individual | 05/01/2022 | |
| Beal, Polly | Adp of the SNF | Individual | 05/02/2014 | |
| Beckley Milner, Diane | Adp of the SNF | Individual | 05/01/2018 | |
| Burke, Erin | Adp of the SNF | Individual | 11/04/2019 | |
| Butler, Helene | Adp of the SNF | Individual | 05/24/1999 | |
| Coburn, Matthew | Adp of the SNF | Individual | 05/01/2021 | |
| Coppernoll, Lee | Adp of the SNF | Individual | 05/01/2018 | |
| Eager, David | Adp of the SNF | Individual | 05/01/2023 | |
| Exum-Pryor, Lakeshia | Adp of the SNF | Individual | 07/23/2018 | |
| Fry, William | Adp of the SNF | Individual | 05/01/2024 | |
| Geszvain, Melissa | Adp of the SNF | Individual | 09/03/2019 | |
| Gunter, Matthew | Adp of the SNF | Individual | 06/01/2024 | |
| Henderson, Antonio | Adp of the SNF | Individual | 06/22/2020 | |
| Hildebrand, Kirsten | Adp of the SNF | Individual | 05/01/2023 | |
| Kelnhofer, Alan | Adp of the SNF | Individual | 01/12/2025 | |
| Lemminger, Dan | Adp of the SNF | Individual | 10/03/2011 | |
| Loyd, Matthew | Adp of the SNF | Individual | 01/18/2021 | |
| Luther, Anne | Adp of the SNF | Individual | 08/29/2007 | |
| Mass, Omar | Adp of the SNF | Individual | 02/14/2022 | |
| Moon, Judith | Adp of the SNF | Individual | 05/02/2015 | |
| Patrinos, Daniel | Adp of the SNF | Individual | 05/01/2023 | |
| Petitt, Dorothy | Adp of the SNF | Individual | 10/18/2021 | |
| Saltness, Rachel | Adp of the SNF | Individual | 10/01/2024 | |
| Schreiner, Richard | Adp of the SNF | Individual | 05/01/2024 | |
| Whiteside, Cazmer | Adp of the SNF | Individual | 05/13/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on June 3, 2025: "Provide and implement an infection prevention and control program."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on April 1, 2026: "Respond appropriately to all alleged violations."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on June 3, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on February 21, 2023: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Edenbrook Lakeside Milwaukee, 0.3 mi · 1 of 5 stars · 43 citations
- Jewish Home and Care Center Milwaukee, 0.5 mi · 1 of 5 stars · 36 citations
- Milwaukee Catholic Home Milwaukee, 0.7 mi · 4 of 5 stars · 13 citations
- Eastcastle Pl Bradford Ter Conv Ctr Milwaukee, 0.9 mi · 5 of 5 stars · 16 citations
- Milwaukee Health and Rehab Milwaukee, 3.3 mi · 4 of 5 stars · 21 citations
- Mercy Health Services Milwaukee, 4.1 mi · 3 of 5 stars · 32 citations
- St. Ann Health and Rehabilitation Center Milwaukee, 4.1 mi · 4 of 5 stars · 21 citations
- Bayshore Nursing & Rehab Glendale, 4.8 mi · 1 of 5 stars · 128 citations
Wisconsin contacts for a concern about a nursing home
These are the official offices in Wisconsin. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Wisconsin Department of Health Services, Division of Quality Assurance, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Wisconsin Board on Aging and Long Term Care, Ombudsman Program, 1-800-815-0015. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Wisconsin DHS Provider Search (Survey History), where Wisconsin publishes its own records on licensed homes.
Common questions
- What is Saint Johns on the Lake's Medicare star rating?
- CMS rates Saint Johns on the Lake 4 out of 5 stars overall, with 3 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Saint Johns on the Lake get at its last inspection?
- 6 health deficiencies at the standard inspection on June 3, 2025. The Wisconsin average is 9.5.
- Has Saint Johns on the Lake been fined?
- CMS lists no fines in the last three years.
- Does Saint Johns on the Lake accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Saint Johns on the Lake?
- CMS lists 52 owners and managers. Legal business name: SAINT JOHN'S COMMUNITIES, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.