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Edenbrook Lakeside

2115 E Woodstock Pl, Milwaukee, WI 53202 · Milwaukee County · (414) 271-1020

145 certified beds, about 91 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1982

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
3 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 525319 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 7, 2026, inspectors cited 20 health deficiencies (the Wisconsin average is 9.5, the national average 9.2).

Of 43 health citations since September 2023, 5 were rated as actual harm or immediate jeopardy to residents (3 immediate jeopardy).

CMS lists 2 fines totaling $138,434 in the last three years; the largest was $78,621, and the latest is dated January 10, 2024.

Nurses and nurse aides worked 3.43 hours per resident per day, against 4.21 across Wisconsin and 3.86 nationally. Registered nurses accounted for 1.02 of those hours.

41.4% of nursing staff left within the year CMS measured (Wisconsin average 46.9%).

CMS links it to Eden Senior Care, an affiliated group of 21 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 43 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
3J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
30D
7E
1F
Potential for minimal harm
0A
0B
0C
June 2, 2026Complaint inspection · 3 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 30, 2026
    Inspectors wroteBased on observation, record review, and staff interviews, the facility did not ensure they provided an environment free from accident hazards for 2 of 4 residents (R) reviewed for accidents and supervision (R59 and R110.) Certified Nursing Assistant (CNA)-E rolled R59 away from them while providing care in bed and R59 rolled out of bed on to the floor. The facility's investigation into the fall identified R59's specialty air mattress was not appropriately attached to the bedframe allowing the mattress to flip upright when R59 was rolled onto their right side causing R59 to fall. R59 suffered a L2 lumbar fracture as a result of the fall from the bed to the floor. R110 has been assessed to need the assistance of 1 staff member and a gait belt for safety for transfers. Surveyor observed R110 being transferred by 1 staff member without the use of a gait belt for safety. Evidenced by: [...]
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 30, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility did not maintain an infection prevention and control program designed to reduce the transmission of disease and infection for 1 of 1 resident (R) on enhanced barrier precautions (R110.)On 6/2/26, Certified Nursing Assistant (CNA)-F and CNA-G did not wear appropriate personal protective equipment when providing morning cares and toileting with R110 who is on enhanced barrier precautions.
  3. D
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    F909 · Environmental · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 30, 2026
    Inspectors wroteBased on observation, interview, and record review the facility did not ensure proper inspection of resident's beds for 2 (R110 & R59) of 5 beds. *A gap of approximately five inches was observed between R110's air mattress and foot board on 6/1/256 & 6/2/26. *On 4/17/26, staff reported R59's bed suddenly lifted on the window side causing R59 to fall on the floor. Post-incident inspections identified a broken clip securing the air mattress strap to R59's bed frame. There is no evidence that R59's bed was inspected after the air mattress was placed. On 6/1/26, surveyors observed approximately five inches of R59's mattress was not supported by the bed frame on the left side.
April 7, 2026Standard inspection, Complaint inspection · 20 citations
  1. J
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) May 4, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility did not ensure residents with a pressure injury or at risk for pressure injuries received necessary treatment and services, consistent with professional standards of practice, to prevent the development of pressure injuries and to promote healing for 7 of 8 residents (R2, R11, R15, R47, R74, R85, and R105) reviewed for pressure injuries. *R2 was admitted to the facility without any pressure injuries (PIs) and was assessed to be at risk for PIs. R2 developed an unstageable PI to the sacrum. The facility failed to implement an air mattress and implement a turning and repositing program prior to sacrum pressure injury development. The sacrum PI became infected requiring intravenous antibiotics and a 2-week hospitalization. The sacrum PI is currently a stage 4. [...]
  2. F
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) May 4, 2026
    Inspectors wroteBased on interview and record review, the facility did not ensure that sufficient nursing staff was provided to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. The facility did not designate a licensed nurse to serve as a charge nurse on each tour of duty. * The facility did not designate a charge nurse for each tour of duty on each daily nursing schedule.* The facility triggered for excessively low weekend staffing for the months of October through December in 2025. This deficient practice has the potential to affect 98 of 98 residents in the Facility.
  3. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 4, 2026
    Inspectors wroteBased on observation and interview, the facility did not ensure all drugs and biologicals were stored and labeled in accordance with currently accepted professional principles and did not ensure expired medications were removed from 2 of 3 medication carts.*An expired stock bottle of Acetaminophen 325 mg (milligrams) was observed in the first-floor south medication cart.*R95's Lispro insulin pen was not dated when opened & used.*2 blister packs of Hydralazine 100 mg (milligrams) containing 30 tablets each for R45 were expired on 8/31/25 and 9/30/25.*R59's Cyclobenzaprine 10 mg blister pack containing 22 tablets was expired on 2/28/26.
  4. E
    Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.
    F826 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 4, 2026
    Inspectors wroteBased on record review and interviews, the facility did not ensure that residents received specialized respiratory therapy provided by and performed by qualified personnel for no less than three residents while Respiratory Therapist (RT)-L was employed at the facility.*Respiratory Therapist (RT)-L was hired [DATE]. RT-L's RT license expired on [DATE]. RT-L worked in the facility from [DATE] until [DATE] with an expired license.
  5. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 30, 2026
    Inspectors wroteBased on observation, interview, and record review the facility did not maintain an infection prevention and control program designed to reduce the transmission of disease and infection for 4 (R11, R15, R3, & R46) of 4 residents reviewed. *Appropriate hand hygiene was not observed during incontinent cares for R11.*Certified Nursing Assistant (CNA)-Y did not wear appropriate PPE (Personal Protective Equipment) while providing incontinence cares for R15 who is on enhanced barrier precautions.*Licensed Practical Nurse (LPN)-T touched R3's medication with her bare hands.*During G (gastrointestinal)-tube medication administration the syringe was observed to fall on the floor. Registered Nurse (RN)-U rinsed the syringe off and proceed to use the syringe to administer R46's medication.
  6. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 4, 2026
    Inspectors wroteBased on observation and interviews, the facility did not ensure each resident is treated with dignity and respect that promoted maintenance or enhancement of quality of life. This occurred for 2 (R77 & R105) of 22 residents reviewed for dignity.*R77 was observed to be in a gown during the survey process. R77 would prefer to wear clothes.*R105 was in the same soiled clothes during the survey process. R105 preferred to wear clean clothes.
  7. D
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    F553 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 4, 2026
    Inspectors wroteBased on interview and record review the facility did not provide the opportunity for 2 (R77 and R105) of 2 residents reviewed to participate in the development and implementation of their person-centered plan of care by not facilitating the inclusion of R105 and R77 in the care planning process. *R77 was admitted on [DATE], and there is no documentation in R77's electronic medical record that R77 and/or representative participated in the development and implementation of R77's person-centered plan of care.*R105 was admitted on [DATE], and there is no documentation in R105's electronic medical record that R105 and/or representative participated in the development and implementation of R105's person-centered plan of care.
  8. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 4, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility did not ensure 1 (R70) of 1 residents reviewed was clinically appropriate to self-administer medications.* R70 was observed with approximately 11 medication pills in a medication cup on the over bed table next to R70. R70 did not have a self administration assessment of medication completed.
  9. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 4, 2026
    Inspectors wroteBased on observation and interviews, the facility did not ensure 1 (R77) of 22 residents reviewed were provided with reasonable accommodations for resident needs and preferences. *R77 was provided an over toilet riser with bilateral handles by therapy, and the over toilet riser was removed without a medical or safety reason.
  10. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 4, 2026
    Inspectors wroteBased on interview and record review, the facility did not implement policy and procedures related to screening employees for a prior history of abuse, neglect, exploitation of residents, or misappropriation of resident property for 1 of 8 employees reviewed. The facility did not ensure their abuse policy was implemented when one employee's (Housekeeper-V) Integrated Background Information System (IBIS) background check was not obtained before the employee started working at the facility.
  11. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 4, 2026
    Inspectors wroteBased on interview and record review the facility did not ensure a comprehensive person-centered care plan was developed for 3 (R11, R77 & R85) of 22 residents reviewed. *R11 did not have an oxygen care plan. *R77 did not have a care plan for tubi grips. *R85 did not have a dehydration care plan.
  12. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 4, 2026
    Inspectors wroteBased on interview, and record review, the facility did not update the comprehensive person-centered care plan for 1 (R10) of 22 residents to meet a resident's medical, nursing and psychosocial needs that are identified in the comprehensive assessment. R10's care plan was not updated after R10 was removed from hospice services.
  13. D
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    F676 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 4, 2026
    Inspectors wroteBased on interview and record review, the facility did not ensure that 1 (R105) of 4 residents reviewed for ADL (Activities of Daily Living) assistance received the necessary services to maintain ability to practice good grooming and personal hygiene.*R105, whom requires assistance from facility staff, did not receive any showers in the last 30 days and was observed in the same clothes during survey.
  14. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 4, 2026
    Inspectors wroteBased on interview and record review, the facility did not ensure that 2 (R5, R47 and R105) of 4 residents who are unable to carry out activities of daily living received the necessary services to maintain good grooming and personal hygiene.*R5, who is dependent on staff, only received 1 shower in 30 days, with no documented refusals. R5, who is also dependent on staff for toileting, was not checked or changed for incontinence and was observed with a saturated brief.*R47, who is dependent on staff, did not receive any showers in the last 30 days, with no documented refusals. R47, who is totally dependent on staff, was not checked or changed for incontinence per R47's care plan.
  15. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 4, 2026
    Inspectors wroteBased on observations, interviews, and record review, the facility did not ensure residents received necessary care and treatment in accordance with professional standards of practice for 1 (R77) of 22 residents reviewed for quality of care.*R77's physician orders document that R77 is to wear bilateral tubi-grips during the day and off at night. Surveyor observed R77 not wearing bilateral tubi-grips during the survey process.
  16. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 4, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility did not ensure 2 (R74 & R2) of 6 residents with limited range of motion receive appropriate treatment and services to increase range of motion and/or to prevent further decrease in range of motion. *R74 was observed not wearing the right palm guard and left-hand carrot during the survey. *R2 was observed not wearing bilateral palm guards during the survey.
  17. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility did not ensure the environment remained free of accident hazards with smoking materials for 1 (R82) of 2 residents reviewed for smoking and that residents received adequate supervision to prevent accidents for 2 (R22 and R106) of 3 residents reviewed for falls. * R82 was seen vaping in R82's room for the duration of the survey. * R22 was observed not to have fall interventions in place the duration of the survey. R22 also had multiple falls that were not thoroughly investigated. * R106 had multiple falls that were not thoroughly investigated. Findings Include: The facility's policy and procedure titled Smoking and E-Cigarettes revised on [DATE] documents: When the resident requests to smoke (includes smoking of any material, including but not limited to tobacco, marijuana, saliva (sage), etc). [...]
  18. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 4, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility did not ensure 1 (R4) of 6 residents reviewed for nutrition received therapeutic diet when there is a nutritional problem and the health care provider orders a therapeutic diet.* R4 was not provided with a meal supplement per R4's plan of care.
  19. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 4, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility did not ensure that 1 (R5) of 1 residents reviewed with a gastronomy tube (G-tube) received appropriate treatment and services. *R5 has a physician order to measure R5's G-tube to check for placement, indicating R5's tube length should be 16 inches plus or minus 1. This order was not transcribed into the R5's Medication Administration Record (MAR)/ Treatment Administration Record (TAR) so that nursing staff could accurately monitor placement of R5's G-tube.
  20. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 4, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility did not provide the necessary respiratory care and services for 1 (R11) of 1 resident receiving oxygen therapy. R11's oxygen concentrator did not have a humidification bottle according to physician orders.
February 26, 2025Complaint inspection · 2 citations
  1. D
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 19, 2025
    Inspectors wroteBased on record review and interview, the facility did not provide all the required transfer notice information for a resident transfer out of the facility. This was observed with 1 (R6) of 1 resident transfer reviews. * R6 was transferred to the hospital from the facility. There is not documentation they were provided the required transfer notice information.
  2. D
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    F626 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 19, 2025
    Inspectors wroteBased on record review and interview, the facility did not permit a resident to be readmitted to the facility immediately following hospitalization. This was observed with 1 (R6) of 1 resident reviewed for readmission. * R6 was transferred from the facility to the hospital on [DATE]. On 12/13/24 R6 was transferred from the hospital back to the facility however the facility denied readmission. R6 was sent back to the hospital. R6 did not have a change in their clinical status to be denied readmission to the facility. R6 was readmitted to the facility on [DATE] from the hospital.
October 24, 2024Standard inspection, Complaint inspection · 5 citations
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 18, 2024
    Inspectors wroteBased on observation, interview, and record review the facility did not ensure 2 (R82 and R31) of 18 residents reviewed had an individualized comprehensive plan of care. * R82 did not have a comprehensive care plan for R82's foley catheter that was inserted on 9/23/2024. * R31 was assessed to be incontinent of bowel and bladder and did not have a care plan in place with relevant interventions.
  2. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 18, 2024
    Inspectors wroteBased on observation, interview and record review the facility did not ensure 1 (R55) of 1 residents receiving medications through G (Gastronomy Tube ) tube received the care necessary to meet professional standards. * On 10/24/24, Surveyor observed LPN (Licensed Practical Nurse)-C administer medications to R55 via G tube. LPN-C did not check G tube placement prior to instilling medication.
  3. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 18, 2024
    Inspectors wroteBased on interview and record review, the facility did not ensure residents received post fall assessments as indicated in the Facility policy in order to guarantee a resident received treatment and care in accordance with professional standards of practice for 1 (R56) of 5 residents reviewed for falls. R56 did not have post fall assessments completed per policy of once per shift for 3 days for falls that occurred on June 6/29/24 and 8/30/2024.
  4. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 18, 2024
    Inspectors wroteBased on interview and record review, the Facility did not ensure that residents who require dialysis receive such services, consistent with professional standards of practice, including the ongoing communication with the dialysis center before and after dialysis treatments for 1 (R43) of 2 residents reviewed for dialysis. R43 has a physician order for dialysis at Fresenius on Capitol on Tuesday, Thursday and Saturday. Communication between the Facility and the dialysis center was not being shared with each visit.
  5. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 18, 2024
    Inspectors wroteBased on observation, interview, and record review the facility did not ensure its medication error rates are not 5 percent or greater. The facility medication error rate was 41.67%. On 10/24/24, R55 was administered medications via G (gastronomy) tube. LPN-C did not flush the G tube with water before or/and after instilling medications. R55 received 15 medications via G tube. Due to LPN-C not flushing with water after instilling medications, all 15 medications are medication errors which resulted in medication error rate of 41.67%.
March 27, 2024Complaint inspection · 2 citations
  1. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 29, 2024
    Inspectors wroteBased on record review, interview, and facility policy review, the facility failed to ensure one (Resident (R)2) out of five reviewed for medications received ordered medications upon admission. This had the potential for the resident to have unmet care and health needs.
  2. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 29, 2024
    Inspectors wroteBased on record review, interview, and facility policy review, the facility failed to administer one (Resident (R) 1) out of five residents insulin in a timely manner, in accordance with the physician's order. This had the potential for the resident to have unmet health care needs.
January 24, 2024Complaint inspection · 2 citations
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on observations, interviews, and record review, the facility did not ensure 1 (R3) of 3 residents reviewed for pressure injuries received necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new injuries from developing. -R3 developed a facility-acquired, unstageable pressure injury to the sacrum on 10/28/23. The facility's wound Registered Nurse (RN)-D measured the wound but did not include a thorough initial assessment of the wound bed upon discovery. The facility's documentation of the Braden's score for predicting pressure injuries was inconsistent in the weeks preceding the development of the sacral pressure injury and continued to be inconsistent after the development of the pressure injury. The Braden score ranged from 8 to 15. [...]
  2. E
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    F711 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 22, 2024
    Inspectors wroteBased on record review and interview, the facility did not ensure the physician wrote, signed, and dated progress notes at each visit for 4 (R1, R2, R3 and R4) of 4 residents reviewed for MD visit notes. Resident visit notes were not available in Electronic Medical Records (EMR) for R1, R2, R3 and R4 and when requested by Surveyor, were reviewed and signed by the Medical Director on the day requested instead of the visit day.
January 10, 2024Complaint inspection · 1 citation
  1. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on observation, record review and interview, the facility did not ensure a resident with pressure injuries received the necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new pressure injuries from developing for 1 of 3 (R19) residents reviewed for pressure injuries.
December 6, 2023Complaint inspection · 2 citations
  1. J
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 2, 2024
    Inspectors wroteBased on observation, interviews, and record review, the facility failed to ensure 1 of 1 resident (R16) reviewed for abuse was free from sexual abuse. The facility did not ensure R16 was free from sexual abuse by another resident (R17.) On 12/01/23, R17 was found in R16's room by a CNA. R17 was on top of R16; R16's gown was pulled up over her abdomen, R16's brief was torn, and R17's hand was observed moving back and forth on R16's vagina. R17 had also engaged in fondling R16's breasts and sucking on her nipples. R16 had activated her call light and shouted for assistance 16 minutes prior to staff responding and removing R17 from R16's room. The facility's failure to keep R16 safe from sexual abuse created a finding of immediate jeopardy that began on 12/1/23. Surveyor notified NHA (Nursing Home Administrator) A of the immediate jeopardy on 12/6/23 at 1:24 PM. [...]
  2. J
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    F678 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 2, 2024
    Inspectors wroteBased on record review and interview, the facility failed to provide basic life support, including Cardiopulmonary Resuscitation (CPR) to a resident who required emergency care for 1 (R6) of 3 residents reviewed for CPR. The facility currently has 73 out of 98 residents who desire CPR (Full Code). R6 was a full code (wanted CPR) and was found pulseless and nonbreathing on [DATE]. An LPN (Licensed Practical Nurse) failed to initiate CPR when R6 was found to be pulseless and not breathing. The LPN checked the resident's code status (which was full code,) then called the on-call nurse, contacted the physician, contacted the Power of Attorney, went up 1 floor to get a nurse, returned to the 1st floor, called 911, and then after approximately 15 minutes of R6 first being found unresponsive, facility staff moved her to her room and CPR was initiated. [...]
September 19, 2023Standard inspection, Complaint inspection · 6 citations
  1. E
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 17, 2023
    Inspectors wroteBased on resident and staff interview and record review, the facility did not ensure grievances or recommendations from resident council meetings were investigated, considered and/or provide follow up for 4 (R70, R93, R88, R63) of 4 Resident in attendance for Resident Council. The facility did not investigate, consider suggestions and/or provide follow up to resident council participants' (R70, R93, R88, R63) grievances and/or concerns that staff were not wearing name tags, staff using personal cell phone in resident care areas, ramp to go outside is hard to get up and door to outside closes too quickly. These concerns were documented several months in a row in the Resident Council Meeting minutes without documented follow up. [...]
  2. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) October 17, 2023
    Inspectors wroteBased on interview and record review the facility did not ensure that 4 (R206, R13, R451 and R452) of 7 Residents reviewed for falls received treatment and care based upon assessment of individual needs. * R206 had a fall on 4/16/23 and post fall monitoring which included vital signs each shift for 72 hours was not always completed. * R13 had a falls on 2/28/23 and 5/9/2. Post fall monitoring which included a Registered Nurse assessment and/or vital signs each shift for 72 hours was not always completed. * R451 had a fall on 7/19/23 and post fall monitoring which included vital signs each shift for 72 hours was not always completed. A Registered Nurse assessment was not completed immediately after the fall. * R452 had a falls on 2/7/23, 2/17/23, 4/6/23, 4/7/23, 4/17/23, 4/23/23 and 4/26/23. [...]
  3. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 17, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility did not store drugs and biologicals in locked compartments affecting three of three floors of the facility potentially affecting mobile residents. Observations on the first, second, and third floor during the survey process showed medication carts to be unlocked and unsupervised with other unauthorized staff and residents in the vicinity of the carts.
  4. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 17, 2023
    Inspectors wroteBased on observation, interview and record review, the facility did not develop a comprehensive resident centered care plan for 1 (R13) of 1 residents reviewed for elopement and the use of a wanderguard. The facility did not develop a plan of care related for elopement precautions and monitoring related to the use of a wanderguard for R13. Findings Include: The facility policy, entitled Elopement Risk and Prevention, dated 6/2022 states: It is the policy of this facility that all residents are afforded adequate supervision to provide the safest environment possible. All residents will be assessed for behaviors or conditions that put them at risk for wandering/elopement. All residents so identified will have these issues addressed in their individual care plan. [...]
  5. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 17, 2023
    Inspectors wroteBased on observation, interview and record review the facility did not ensure 1(15) of 7 residents with pressure injuries received the necessary services for healing. R15 was admitted to the facility on [DATE] with six pressure injuries. Four of the pressure injuries were assessed to be unstageable and the other 2 pressure injuries were assessed to be stage 4. The medical record indicates on 1/31/23 R15's pressure injuries were assessed by Wound Physician-M who wrote treatment orders for daily dressing changes. The medical record reveals the treatment orders were transcribed and completed on 2/2/23. R15 did not have treatments completed on 2/1/23. There is no evidence the pressure injuries worsened.
  6. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 17, 2023
    Inspectors wroteBased on interview and record review the Facility did not ensure the physician acted upon recommendations by the pharmacist for 2 (R40, R38) of 5 Residents reviewed for unnecessary medications. *On 7/19/23, Pharmacy recommendations were given for R40 and not followed up upon. *On 8/28/23, Pharmacy recommendations were given for R38 and not followed up upon in a timely fashion.

Fire safety inspections

21 fire safety citations on file: 6 on April 7, 2026, 7 on October 24, 2024, 8 on September 19, 2023.

Every fire safety citation21 citations
  1. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · April 7, 2026 · Corrected (the home has a date of correction)
  2. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · April 7, 2026 · Corrected (the home has a date of correction)
  3. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 7, 2026 · Corrected (the home has a date of correction)
  4. D
    Have restrictions on the use of highly flammable decorations.
    K 753 · April 7, 2026 · Corrected (the home has a date of correction)
  5. D
    Have proper medical gas storage and administration areas.
    K 923 · April 7, 2026 · Corrected (the home has a date of correction)
  6. C
    Have simulated fire drills held at unexpected times.
    K 712 · April 7, 2026 · Corrected (the home has a date of correction)
  7. E
    Install corridor and hallway doors that block smoke.
    K 363 · October 24, 2024 · Corrected (the home has a date of correction)
  8. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · October 24, 2024 · Corrected (the home has a date of correction)
  9. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · October 24, 2024 · Corrected (the home has a date of correction)
  10. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · October 24, 2024 · Corrected (the home has a date of correction)
  11. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · October 24, 2024 · Corrected (the home has a date of correction)
  12. D
    Have proper medical gas storage and administration areas.
    K 923 · October 24, 2024 · Corrected (the home has a date of correction)
  13. C
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · October 24, 2024 · Corrected (the home has a date of correction)
  14. F
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · September 19, 2023 · Waiver
  15. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · September 19, 2023 · Waiver
  16. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · September 19, 2023 · Corrected (the home has a date of correction)
  17. E
    Have an enclosure around a vertical opening shaft.
    K 311 · September 19, 2023 · Corrected (the home has a date of correction)
  18. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · September 19, 2023 · Corrected (the home has a date of correction)
  19. E
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · September 19, 2023 · Corrected (the home has a date of correction)
  20. D
    Meet requirements for the use of electrical equipment.
    K 919 · September 19, 2023 · Corrected (the home has a date of correction)
  21. D
    Ensure proper usage of power strips and extension cords.
    K 920 · September 19, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
January 10, 2024Fine $59,813
January 10, 2024Payment Denial 11 days from February 23, 2024
December 6, 2023Fine $78,621

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeWisconsinUnited States
All nursing staff (RN, LPN and aides)3.434.213.86
Registered nurses1.020.990.69
All nursing staff on weekends2.893.773.42
Nurse aides2.02
Licensed practical nurses0.38
Nursing staff turnover (share who left in a year)41.4%46.9%45.8%
Registered nurse turnover10.0%39.7%42.9%
Administrators who left1

CMS expects 4.35 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.65 on weekdays and 2.89 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.63 in April to June 2025 to 3.43 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.431.023.652.89 1.6%0 of 9091
Oct to Dec 20253.441.033.662.90 1.9%0 of 9290
Jul to Sep 20253.591.073.803.05 2.0%0 of 9286
Apr to Jun 20253.631.023.823.16 1.4%0 of 9184
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Wisconsin, Jan to Mar 20264.190.954.363.748.8%0.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Wisconsin

JobMedianMiddle halfEmployed
Wisconsin, all employers
CNAs (nursing assistants)$21.70$19.03 to $22.7528,370
LPNs and LVNs$30.65$28.67 to $36.067,390
Registered nurses$45.93$39.39 to $49.3368,060
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Edenbrook Lakeside. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

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Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeWisconsinUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
6.716.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.02.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.92.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.63.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
13.318.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.25.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
11.415.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
28.223.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
10.915.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.31.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.92.31.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Edenbrook Lakeside's Medicare short-stay residents. On returning residents home or to the community, CMS rates it worse than the national rate (34.6% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

34.6% this home

Worse than the national rate

US median of homes 51.5% · Wisconsin: 52 better, 26 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 51 eligible stays.

Potentially preventable readmissions

11.6% this home

No different from the national rate

US median of homes 10.7% · Wisconsin: 0 better, 6 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 58 eligible stays.

Infections that led to a hospital stay

7.3% this home

No different from the national rate

US median of homes 7.1% · Wisconsin: 0 better, 0 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 41 eligible stays.

Self-care and mobility at discharge

50.0% this home

Median of homes: Wisconsin54.2% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 24 residents counted.

Falls with major injury

2.6% this home

Median of homes: Wisconsin0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 38 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: Wisconsin2.2% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 38 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Wisconsin100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 7 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: LAKE TERRACE NURSING AND REHAB LLC. CMS links this home to Eden Senior Care, a group of 21 nursing homes averaging 2.6 stars overall.

NameRoleTypeShareSince
Feinstein, Dan5% or greater direct ownership interestIndividual08/01/2018
Lifsics, Channie5% or greater direct ownership interestIndividual9%08/01/2018
Polstein, Mordechai5% or greater direct ownership interestIndividual16%08/01/2018
Stesel, Maxim5% or greater direct ownership interestIndividual45%08/01/2018
Reynolds, SandraW-2 managing employeeIndividual08/01/2018
Rice, PamelaW-2 managing employeeIndividual08/01/2018
Polstein, MordechaiCorporate officerIndividual08/01/2018
Lifsics, ChannieOperational/managerial controlIndividual08/01/2018
Mauer, DovieOperational/managerial controlIndividual08/01/2018
Rice, PamelaOperational/managerial controlIndividual08/01/2018

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 18 problems in this area, most recently on June 2, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 7 problems in this area, most recently on April 7, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 6 problems in this area, most recently on April 7, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on April 7, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.89 hours per resident per day, below the Wisconsin average of 3.77.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Wisconsin contacts for a concern about a nursing home

These are the official offices in Wisconsin. NursingHomeClear cannot take or act on complaints.

Common questions

What is Edenbrook Lakeside's Medicare star rating?
CMS rates Edenbrook Lakeside 1 out of 5 stars overall, with 1 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Edenbrook Lakeside get at its last inspection?
20 health deficiencies at the standard inspection on April 7, 2026. The Wisconsin average is 9.5.
Has Edenbrook Lakeside been fined?
Yes. CMS lists 2 fines totaling $138,434 in the last three years.
Does Edenbrook Lakeside accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Edenbrook Lakeside?
CMS lists 10 owners and managers, and links the home to Eden Senior Care. Legal business name: LAKE TERRACE NURSING AND REHAB LLC.

Sources

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