Samuel Mahelona Memorial Hospital
4800 Kawaihau Road, Kapaa, HI 96746 · Kauai County · (808) 822-4961
66 certified beds, about 47 residents a day · Government - State · Medicare and Medicaid since 1976
CMS Care Compare ratings, data as of September 1, 2026 · CCN 125029 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 14, 2026, inspectors cited 8 health deficiencies (the Hawaii average is 9.5, the national average 9.2).
Of 18 health citations since December 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 6.10 hours per resident per day, against 4.97 across Hawaii and 3.86 nationally. Registered nurses accounted for 2.18 of those hours.
7.5% of nursing staff left within the year CMS measured (Hawaii average 36.4%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.
May 14, 2026Standard inspection, Complaint inspection · 8 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review and interview the facility failed to provide adequate supervision to prevent an accident for one of three residents (R) 13 sampled for accidents related to falls resulting in major injury and pain. The deficient practice puts all residents, who are at a high risk for falls, who are informally monitored on one to one for falls prevention, at great risk for a fall with injury and pain. Findings Include:On 08/06/25 at 4:49 PM the Office of Health Care Assurance received an initial report via fax from the facility reporting R13 had an unattended fall on 07/04/25 at 1:00 PM resulting in an Acute comminuted right femoral neck fracture. R13 was transferred to the hospital on [DATE] and underwent surgical repair on 07/05/25. R13 returned to the facility on [DATE] at 1015. [...]
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interview, the facility failed to develop and implement individualized dementia care plans for three of four residents (Resident (R) 4, R6, and R7) reviewed for dementia care. This deficient practice placed residents with dementia at risk for unmet needs and failure to attain or maintain their highest practicable physical, mental, and psychosocial well-being. Findings Include:1) R6 is [AGE] year-old female admitted to the facility on [DATE] for long term care. Diagnoses included the following, but not limited, to high blood pressure, vascular dementia, type 2 diabetes, and motor speech disorder. Review of R6's Electronic Health Record (EHR) revealed R6 is prescribed psychotropic medications, has a diagnosis of dementia, and found no care plan related to dementia care. On 05/13/26 at 02:47 PM, an interview was conducted with Director of Nursing (DON). [...]
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to store and label food, and failed to ensure the ice machine in the kitchen was kept in clean and sanitary condition, in accordance with professional standards for food service safety. This deficient practice puts residents at risk for serious complications from foodborne illness as a result of their compromised health status. Unsanitary food handling and/or equipment maintenance practices represent a potential source of pathogen exposure for all residents at the facility. Findings Include: On 05/11/26 at 08:29 AM, during initial tour of the facility's kitchen, concurrent observation and interview were done with the Hospital Executive Chef (HEC). Observed large plastic container with expired uncooked rice with a use-by label date of 04/07/26. [...]
- D Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on record review and interview, the facility failed to ensure a resident or resident representative was informed of treatment and provided consent for the use of psychotropic medication for one of five residents (Resident (R) 40) reviewed for unnecessary medications. This failure placed R40 at risk for receiving treatment without informed consent and compromised the resident's rights to participate in care planning and treatment decisions. Findings Include: Review of R40's physician orders revealed the resident was prescribed trazodone, an antidepressant medication, 50 milligrams (mg) every morning beginning on 11/10/25. Review of R40's Electronic Health Record (EHR) revealed no documented informed consent for trazodone 50mg prior to administration of the medication. [...]
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on interviews and record review, the facility failed to ensure the discharge/transfer form used by the facility was provided to the resident, resident's representative, and Ombudsman for one of three sampled residents (Resident (R)49).
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations and interviews, the facility failed to ensure one of three treatment carts and one of three medication carts were locked when unattended by nursing staff. This deficient practice allowed unauthorized access to medications and treatment supplies, placing medications at risk for diversion and placing residents at risk for not receiving medications and dressing changes as prescribed. Findings Include:1) On 05/13/26 at 08:34 AM, during medication administration observation, observed the treatment cart with prescribed topical medications and other supplies for the residents in the hallway unlocked and unsecured. Registered Nurse (RN) 24 was asked if medication cart should be locked when not in use, or before leaving treatment cart to administer medication to residents, RN24 confirmed that it should be locked and secured. [...]
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on record review and interview, the facility failed to provide education for five of five residents (Resident (R) 1, R3, R4, R7 and R13) or their representative, reviewed for influenza immunizations, regarding the risks and benefits and potential side effects of influenza immunization before offering the influenza immunization and obtaining consent or declination from the resident or their representative. This deficient practice puts all residents at risk of not being fully informed about their risks and benefits and potential side effects of receiving or declining the influenza immunization. Findings Include:On 05/12/26 at 02:53 PM, record review was conducted for R1, R3, R4, R7 and R13 to assure each resident received or declined their annual influenza vaccination for 2025. The facility was able to provide copies of these residents' consent/declination forms. [...]
- D Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on record review and interview the facility failed to provide education for one of five residents (Resident (R) 1) or their representative, reviewed for COVID-19 vaccine, regarding the benefits and risks and potential side effects associated with the COVID-19 vaccine before offering the vaccine and obtaining consent or declination from the resident or their representative. This deficient practice puts all residents at risk of not being fully informed about the benefits and risks and potential side effects associated with the COVID-19 vaccine administered at the facility. Findings Include:On 05/12/26 at 02:53 PM, record review was conducted for R1 to assure the resident received or declined their COVID-19 vaccine. The facility was able to provide a copy of R1's consent/declination form. [...]
November 22, 2024Standard inspection · 4 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, interviews and record review, the facility failed to dispose of food items that have passed the use by date and store food in accordance with professional standards. This deficient practice puts all the residents and staff who consume food or drink prepared at the facility at risk for foodborne illnesses.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and interviews, the facility failed to ensure a comfortable temperature level for one Resident (R12) sampled. Observed R12 was lying in bed with a blanket covering his entire body, including his face and R12's Family Member (FM)3 seated under the air conditioner (AC). The room was noticeably colder in R12's portion of the room and the AC was blowing directly onto R12. R12 and FM3 reported the room is too cold, the air conditioner constantly blows cold air directly onto him, and must cover his entire body, head included, to avoid the cold air even when he has visitors. Director of Nursing (DON) confirmed the temperature in R12's room was colder than the temperature displayed on the AC controller and the cold air from the AC is not a comfortable temperature for R12. [...]
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review, the facility failed to discard expired medication stored in the medication cart for one Resident. The deficient practice potentially places residents at risk for more than minimal harm.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to ensure a resident's preferences documented on the Advance Health Care Directive (AHCD) was accurately documented on the resident's Physician Order for Life-Sustaining Treatment (POLST) for one of three residents sampled. Review of Resident (R)40's AHCD via Electronic Health Records (EHR) documented the resident's preferences to receive medical treatment to prolong the resident's life. However, review of R40's POLST documented contradicted the resident's AHCD and documented the resident should not have Cardiopulmonary Resuscitation (CPR) and do not attempt to resuscitate. Also, the resident's active diagnosis documented R40 as Do Not Resuscitate (DNR). As a result of this deficient practice, residents are at risk for more than minimal physical harm.
December 1, 2023Standard inspection, Complaint inspection · 6 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview with staff member, the facility failed to ensure food products were stored under sanitary condition and discarded before the expiration or used by date. This failed practice could place all facility residents at risk for food-borne illness. Findings Include: On 11/28/23 at 09:25 AM, concurrent observation and interview was done during the initial kitchen tour with Kitchen Manager (KM). 1) Observed in the kitchen helper three-door fridge, a clear squeeze bottle labeled LV with the date of 11/04. Inquired with KM what was in the clear squeeze bottle, and she stated Lemon vinegar juice. KM further stated the date 11/04 indicated when the lemon vinegar juice was made and should have been discarded a week from when it was made. KM confirmed the lemon vinegar juice was made longer than one week ago. [...]
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record review and interview with staff member, the facility failed to assure one of two residents (R)17 sampled exercised their right to formulate an advanced health care directive (AHCD). This deficient practice has the potential to cause harm to residents when they are provided medical care that is not in accordance with their wishes.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations and staff interview, the facility failed to maintain a safe environment as evidenced by having four cracked, broken electrical outlet covers in the resident's room.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on review of the facility's policy and procedures and staff interview, the facility failed to immediately report allegation of abuse to the adult protective services (APS) in accordance with State Law for a facility reported incident related to allegations of abuse.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and interviews, the facility failed to accurately document the code status of one of the residents sampled (Resident (R) 5). This deficient practice has the potential to adversely affect the level of care for all residents in the facility. Findings Include: A review of R5's Electronic Health Record (EHR) was conducted on [DATE]. R5's EHR contained a completed document titled, Provider Orders for Life-Sustaining Treatment (POLST), dated [DATE]. The POLST document on section A titled, Cardiopulmonary Resuscitation (CPR), indicated that R5 had chosen, Do not attempt resuscitation/DNAR (Allow natural death). Further review of R5's EHR contained a completed document titled, Hawaii Advance Heath Care Directive, dated [DATE]. [...]
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interviews and record review, the facility failed to ensure that all residents who were eligible for the Pneumococcal vaccine received it and/or their medical record indicated that the resident or resident's representative were provided education regarding the benefits and potential side effects of the Pneumococcal vaccine. This deficient practice places one of five residents (Resident (R) 11) sampled at risk for developing pneumonia related complications. This deficient practice has the potential to affect all the residents in the facility. Findings Include: Record review of R11's Electronic Health Record (EHR) was conducted on 11/30/23. R11's EHR indicated that her Pneumococcal vaccination status was unknown. Interview was conducted with the facility's Infection Preventionist (IP) on 11/30/23 at 02:29 PM in the conference room. [...]
Fire safety inspections
2 fire safety citations on file: 1 on December 1, 2023, 1 on September 30, 2022.
Every fire safety citation2 citations
- D Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- E Install corridor and hallway doors that block smoke.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Hawaii | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 6.10 | 4.97 | 3.86 |
| Registered nurses | 2.18 | 1.75 | 0.69 |
| All nursing staff on weekends | 5.66 | 4.41 | 3.42 |
| Nurse aides | 3.52 | ||
| Licensed practical nurses | 0.41 | ||
| Nursing staff turnover (share who left in a year) | 7.5% | 36.4% | 45.8% |
| Registered nurse turnover | 9.5% | 31.5% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.33 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.27 on weekdays and 5.66 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 7.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.78 in April to June 2025 to 6.10 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 6.10 | 2.18 | 6.27 | 5.66 | 7.0% | 0 of 90 | 47 |
| Oct to Dec 2025 | 6.02 | 2.15 | 6.19 | 5.58 | 5.4% | 0 of 92 | 48 |
| Jul to Sep 2025 | 6.08 | 2.24 | 6.27 | 5.62 | 2.0% | 0 of 92 | 46 |
| Apr to Jun 2025 | 5.78 | 2.08 | 5.98 | 5.28 | 0.0% | 0 of 91 | 48 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Hawaii, Jan to Mar 2026 | 4.63 | 1.60 | 4.86 | 4.08 | 6.9% | 0% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
Official wage estimates for Hawaii
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Hawaii, all employers | |||
| CNAs (nursing assistants) | $21.80 | $19.26 to $24.25 | 5,050 |
| LPNs and LVNs | $34.20 | $30.03 to $36.18 | 840 |
| Registered nurses | $65.54 | $48.65 to $69.30 | 12,940 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Hawaii | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.6 | 16.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.0 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.6 | 2.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.8 | 1.9 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 27.4 | 20.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.6 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 7.1 | 11.9 | 15.4 |
Short-term rehab results
For a stay to recover after a hospital visit, these are the results CMS publishes for Samuel Mahelona Memorial Hospital's Medicare short-stay residents. How to read these, and what Medicare pays for.
CMS reports none of these results for this home: The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Owners and operators
Legal business name: SAMUEL MAHELONA MEMORIAL HOSPITAL.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Samuel Mahelona Memorial Hospital | 5% or greater direct ownership interest | Organization | 100% | 03/17/2017 |
| Barnes, Walter | Managing control - governing body | Individual | 01/01/2023 | |
| Kanekoa, Ernest | Managing control - governing body | Individual | 11/01/2020 | |
| Nogami-Streufert, Glenda | Managing control - governing body | Individual | 11/01/2020 | |
| Okada-Asher, Donna | Managing control - governing body | Individual | 12/07/2015 | |
| Rintel, Theodor | Managing control - governing body | Individual | 02/13/2023 | |
| Rowley, Dennis | Managing control - governing body | Individual | 07/01/2023 | |
| Yuh, Christopher | Managing control - governing body | Individual | 04/01/2024 | |
| Asato, Christine | Corporate officer | Individual | 04/01/2018 | |
| Segawa, Lance | Corporate officer | Individual | 04/01/2018 | |
| Samuel Mahelona Memorial Hospital | Operational/managerial control | Organization | 04/01/2015 | |
| Asato, Christine | Operational/managerial control | Individual | 04/01/2018 | |
| Franklin, Nicholas | Operational/managerial control | Individual | 08/16/2022 | |
| Segawa, Lance | Operational/managerial control | Individual | 04/01/2018 | |
| Franklin, Nicholas | Adp of the SNF | Individual | 01/30/2025 | |
| Segawa, Lance | Adp of the SNF | Individual | 01/29/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on May 14, 2026: "Ensure that residents are fully informed and understand their health status, care and treatments."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on May 14, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on May 14, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on May 14, 2026: "Develop and implement policies and procedures for flu and pneumonia vaccinations."
Other nursing homes nearby
- Garden Isle Healthcare and Rehabilitation Center Lihue, 8.4 mi · 5 of 5 stars · 37 citations
- Hale Kupuna Heritage Home, LLC Koloa, 16.1 mi · 4 of 5 stars · 25 citations
- Kauai Veterans Memorial Hospital Waimea, 24.7 mi · 5 of 5 stars · 14 citations
- Kauai Care Center Waimea, 24.7 mi · 3 of 5 stars · 23 citations
Hawaii contacts for a concern about a nursing home
These are the official offices in Hawaii. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Hawaii Department of Health, Office of Health Care Assurance, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Hawaii Long-Term Care Ombudsman Program, Executive Office on Aging, 586-7268. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Samuel Mahelona Memorial Hospital's Medicare star rating?
- CMS rates Samuel Mahelona Memorial Hospital 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Samuel Mahelona Memorial Hospital get at its last inspection?
- 8 health deficiencies at the standard inspection on May 14, 2026. The Hawaii average is 9.5.
- Has Samuel Mahelona Memorial Hospital been fined?
- CMS lists no fines in the last three years.
- Does Samuel Mahelona Memorial Hospital accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Samuel Mahelona Memorial Hospital?
- CMS lists 16 owners and managers. Legal business name: SAMUEL MAHELONA MEMORIAL HOSPITAL.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.