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Sapphire Nursing and Rehab at Goshen

46 Harriman Drive, Goshen, NY 10924 · Orange County · (845) 360-1200

24 certified beds, about 111 residents a day · For profit - Individual · Medicare and Medicaid since 1985

CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 335684 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 16, 2025, inspectors cited 3 health deficiencies (the New York average is 8.1, the national average 9.2).

None of its 17 health citations since December 2019 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.81 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 0.65 of those hours.

27.3% of nursing staff left within the year CMS measured (New York average 40.3%).

CMS links it to Sapphire Care Group, an affiliated group of 8 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
14D
2E
0F
Potential for minimal harm
0A
1B
0C
April 16, 2025Standard inspection · 3 citations
  1. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 9, 2025
    Inspectors wroteBased on record review and interviews conducted during the recertification survey from 4/10-[DATE], the facility did not ensure that the comprehensive care plan was reviewed and revised by the interdisciplinary team after a change in condition and conversion to comfort care for 1 of 1 residents investigated for death . Specifically, Resident #113 was admitted to the facility for short term rehabilitation, had a decline in condition during their stay, elected comfort care, and expired at the facility, and the Comprehensive Care Plan did not reflect these changes.
  2. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 9, 2025
    Inspectors wroteBased on observation, interview, and record review, conducted during the recertification survey from 4/10/2025 to 4/16/2025, the facility did not ensure proper storage, preparation, distribution, and service of food in accordance with professional standards for food safety. Specifically, 1) the kitchen had damaged tile and linoleum flooring and 2) staff did not wear a hairnet in order to prevent hair from contacting food.
  3. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 9, 2025
    Inspectors wroteBased on record review, and interviews during a Recertification Survey (4/10/2025 - 4/16/2025), the facility did not maintain an infection prevention and control program designed to prevent the development and transmission of communicable diseases and infection. Specifically, the facility did not ensure an infection surveillance plan based on facility assessment was implemented for identifying, tracking, and monitoring infections, communicable diseases, and outbreaks.
December 10, 2024Complaint inspection · 2 citations
  1. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 3, 2025
    Inspectors wroteBased on record review and interviews during an abbreviated survey (NY00362632) the facility did not ensure that a resident who entered the facility with an indwelling catheter was assessed for removal of the catheter as soon as possible unless the resident's clinical condition demonstrated that catheterization was necessary for 2(Resident #1,#2) out of 3 residents reviewed for indwelling catheters. Specifically, (1) Resident #1 was admitted to the facility on [DATE] with a Foley catheter in place, and they were never assessed or trialed for the Foley catheter removal, as per the facility policy. (2) Resident #2 was admitted to the facility on [DATE] with a Foley catheter in place, and they were never assessed or trialed for the Foley catheter removal, as per the facility policy.
  2. D
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    F711 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 3, 2025
    Inspectors wroteBased on record review and interviews during an abbreviated survey (NY00362632) the facility did not ensure the physician reviewed the resident's total program of care, including treatments at each visit and a decision about the continued appropriateness of the resident's current medical regimen for 1 out of 3 residents (Resident #1, #2) reviewed for Foley catheter use. Specifically, (1) Resident #1 was admitted to the facility with a Foley catheter on 10/18/2024. Attending Physician #1 did not address Resident #1's Foley catheter when they completed their history and physical. The history and physical documented Resident #1 had stress incontinence and the catheter section documented not applicable. Resident #1 was discharged back to the hospital on [DATE] with the foley catheter still in place. (2) Resident #2 was admitted to the facility with a Foley catheter on 11/16/2024. [...]
February 7, 2023Standard inspection · 4 citations
  1. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 11, 2023
    Inspectors wroteBased on interview, and review of facility records during the Recertification Survey beginning on 1/31/2023 and ending on 2/7/2023, the facility did not ensure sufficient nursing staff to provide nursing services to attain or maintain the highest practicable physical, mental, and psychosocial well-being of the resident population in accordance with resident needs. Specifically, three of three resident care units reviewed for sufficient staff did not consistently meet the facility staffing minimum. In addition, during a Resident Council meeting, residents verbalized staffing was inadequate.
  2. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2023
    Inspectors wroteBased on observation, interview, and record review conducted during Recertification Survey between 1/31/2023 -2/7/2023, the facility did not ensure they provided a safe, clean, comfortable, and homelike environment. Specifically, on 3 of 3 units there were window curtains hanging off the tracks, peeling chipped wall paint, damaged sheet rock, and dirty/stained bed mattress were observed.
  3. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2023
    Inspectors wroteBased on observation, record review and interview conducted during 1/31/23-2/7/23 Recertification Survey the facility did not ensure that residents received treatment and care in accordance with professional standards of practice and/or the comprehensive person centered care plan for 1 of 5 residents (#24) reviewed for pressure ulcers and 1 of 1 resident (Resident #65) reviewed for skin conditions. Specifically, 1) bilateral heel protectors were not applied for Resident #24 who was assessed as high risk for pressure ulcers and had bilateral heel pressure ulcers and 2) the facility did not provide routine wound assessments and or skin checks for Resident #65 assessed with right heel bogginess upon admission.
  4. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2023
    Inspectors wroteBased on observation, record review, and interview during the recertification survey from 1/31/23 through 02/7/23, the facility failed to ensure residents remained free of accident hazards, for 1 of 3 resident reviewed for accidents. Specifically, Resident #60 was not provided liquids in the prescribed consistency, and was not provided supervision during meals as planned.
December 10, 2019Standard inspection · 8 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 4, 2020
    Inspectors wroteBased on observation, interview and record review the facility did not ensure that proper cooling procedures were implemented for food that was cooked and cooled to be used at a later date. Specifically, temperature logs used to document cooling temperatures to ensure that food is cooled according to acceptable timeframes were not being completed.
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 4, 2020
    Inspectors wroteBased on observation, interview and record review during the recent recertification survey, it could not be ensured that the facility implemented care plan intervention for positioning devices. Specifically, Resident #75 required wheelchair positioning devices in order to sit upright in the chair. This was evident for one resident reviewed for positioning.
  3. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 4, 2020
    Inspectors wroteBased on record review and interview during the recent recertification survey, it could not be ensured that the facility reviewed, revised and updated a nutrition care plan to address the declining nutritional status for Resident #82. This was evident for 1 of 4 residents reviewed for nutrition.
  4. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 4, 2020
    Inspectors wroteBased on observations, interviews and record review conducted during the Recertification Survey it cannot be ensured that the facility provided care and services to address the resident's skin and wound care needs in accordance with professional standards of practice 1 of 5 residents (Resident #55) reviewed for pressure ulcers. Specifically, physician's orders/treatments were not put in place for the care/treatment of left lower extremity deep tissue injuries.
  5. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 4, 2020
    Inspectors wroteBased on record review, observation and interview during the recent recertification survey, the facility did not ensure that acceptable parameters of nutritional status were maintained for Resident #82. This was evident for 1 of 4 residents reviewed for nutrition.
  6. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 4, 2020
    Inspectors wroteBased on observations, interviews, and record review conducted during the Recertification Survey, it could not be ensured that the facility reviewed each resident's drug regime to certify that they are free of unnecessary medications for 1 of 5 residents (Resident #9) reviewed for unnecessary medications. Specifically, a lack of documentation to indicate the continued use of an antipsychotic medication.
  7. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 4, 2020
    Inspectors wroteBased on observation and interview conducted during a recertification survey, the facility did not ensure that staff followed proper hand hygiene during wound care treatment for 1 of 5 residents (#55) reviewed for pressure ulcers.
  8. B
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) February 4, 2020
    Inspectors wroteBased on record review and interview during the most recent recertification survey, the facility did not ensure that written notification was sent to the families (or resident representative) and the ombudsman with information regarding transfers from the facility to the hospital. This was evident for 2 of 2 residents reviewed for hospitalization (Residents # 93, #9).

Fire safety inspections

18 fire safety citations on file: 5 on April 16, 2025, 7 on February 7, 2023, 6 on December 10, 2019.

Every fire safety citation18 citations
  1. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 16, 2025 · Corrected (the home has a date of correction)
  2. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · April 16, 2025 · Corrected (the home has a date of correction)
  3. E
    Install proper backup exit lighting.
    K 281 · April 16, 2025 · Corrected (the home has a date of correction)
  4. E
    Have properly located and lighted "Exit" signs.
    K 293 · April 16, 2025 · Corrected (the home has a date of correction)
  5. D
    Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    K 225 · April 16, 2025 · Corrected (the home has a date of correction)
  6. E
    Provide properly protected cooking facilities.
    K 324 · February 7, 2023 · Corrected (the home has a date of correction)
  7. E
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · February 7, 2023 · Corrected (the home has a date of correction)
  8. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · February 7, 2023 · Corrected (the home has a date of correction)
  9. D
    Install proper backup exit lighting.
    K 281 · February 7, 2023 · Corrected (the home has a date of correction)
  10. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 7, 2023 · Corrected (the home has a date of correction)
  11. D
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · February 7, 2023 · Corrected (the home has a date of correction)
  12. C
    Conduct testing and exercise requirements.
    E 39 · February 7, 2023 · Corrected (the home has a date of correction)
  13. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · December 10, 2019 · Corrected (the home has a date of correction)
  14. E
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · December 10, 2019 · Corrected (the home has a date of correction)
  15. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · December 10, 2019 · Corrected (the home has a date of correction)
  16. D
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · December 10, 2019 · Corrected (the home has a date of correction)
  17. C
    Develop Emergency Preparedness policies and procedures.
    E 13 · December 10, 2019 · Corrected (the home has a date of correction)
  18. C
    Develop a communication plan.
    E 29 · December 10, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNew YorkUnited States
All nursing staff (RN, LPN and aides)3.813.633.86
Registered nurses0.650.710.69
All nursing staff on weekends3.393.183.42
Nurse aides2.20
Licensed practical nurses0.96
Nursing staff turnover (share who left in a year)27.3%40.3%45.8%
Registered nurse turnover18.2%39.8%42.9%
Administrators who leftnot reported

CMS expects 4.68 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.98 on weekdays and 3.39 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.61 in April to June 2025 to 3.81 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.810.653.983.39 0.0%0 of 90111
Oct to Dec 20253.690.603.863.25 5.5%0 of 92115
Jul to Sep 20253.640.643.853.10 2.0%0 of 92115
Apr to Jun 20253.610.623.803.13 0.0%0 of 91115
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
New York, Jan to Mar 20263.550.683.723.139.8%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNew YorkUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
10.914.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.50.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.71.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.23.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.11.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
6.912.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.16.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
4.613.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
13.620.623.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
5.59.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.71.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.11.41.8

Owners and operators

Legal business name: GOSHEN OPERATIONS LLC. CMS links this home to Sapphire Care Group, a group of 8 nursing homes averaging 2.6 stars overall.

NameRoleTypeShareSince
Goshen Operations LLC5% or greater direct ownership interestOrganization100%09/01/2017
Abramczyk, Machla5% or greater indirect ownership interestIndividual20%09/01/2017
Farkowitz, Esther5% or greater indirect ownership interestIndividual33%09/01/2017
Schuck, Robert5% or greater indirect ownership interestIndividual13%09/01/2017
Platschek, RichardOperational/managerial controlIndividual09/01/2017

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on December 10, 2024: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on April 16, 2025: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on April 16, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on April 16, 2025: "Provide and implement an infection prevention and control program."

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Common questions

What is Sapphire Nursing and Rehab at Goshen's Medicare star rating?
CMS rates Sapphire Nursing and Rehab at Goshen 5 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Sapphire Nursing and Rehab at Goshen get at its last inspection?
3 health deficiencies at the standard inspection on April 16, 2025. The New York average is 8.1.
Has Sapphire Nursing and Rehab at Goshen been fined?
CMS lists no fines in the last three years.
Does Sapphire Nursing and Rehab at Goshen accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Sapphire Nursing and Rehab at Goshen?
CMS lists 5 owners and managers, and links the home to Sapphire Care Group. Legal business name: GOSHEN OPERATIONS LLC.

Sources

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