Serenity Estates of Lena
1010 South Logan Street, Lena, IL 61048 · Stephenson County · (815) 369-4561
101 certified beds, about 51 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2007
Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
3 of 5
Staffing
1 of 5
Quality measures
2 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 146114 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 29, 2026, inspectors cited 12 health deficiencies (the Illinois average is 12.6, the national average 9.2).
Of 38 health citations since January 2024, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.19 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 0.71 of those hours.
CMS links it to Serenity Estates, an affiliated group of 5 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
101/24
804/24
108/24
108/24
109/24
102/25
1003/25
111/25
102/26
102/26
1204/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 38 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
29D
6E
2F
Potential for minimal harm
0A
0B
0C
April 29, 2026Standard inspection · 12 citations
- E Honor the resident's right to manage his or her financial affairs.
Inspectors wroteBased on interview and record review the facility failed to ensure residents had access to petty cash. This applies to 4 of 4 residents (R29, R32, R41 & R46) reviewed for resident funds in the sample of 15.
- E Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Inspectors wroteBased on interview and record review the facility failed to ensure residents and/or Power of Attorney's (POA's) received quarterly statements for funds managed by the facility. This applies to 4 of 4 residents (R29, R32, R41 & R46) reviewed for resident funds in the sample of 15.
- E Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Inspectors wroteBased interview and record review the facility failed to ensure Power of Attorney's (POA's) of deceased residents were reimbursed money from accounts being managed by the facility. This applies to 2 of 2 residents (R56 & R57) reviewed for resident funds in the sample of 15.
- E Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on observation, interview, and record review the facility failed to provide sufficient staffing and to address staffing concerns of the facility's Resident Council for 5 of 25 residents (R9,R33,R37,R38,R45) reviewed for staffing in the sample of 25.
- D Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Inspectors wroteBased on observation, interview and record the facility failed to ensure a Gradual Dose Reduction (GDR) for psychotropic medications was completed. This applies to 1 of 5 residents (R26) reviewed for unnecessary medications in the sample of 15.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure pressure ulcer prevention interventions were in place for a resident at risk for pressure ulcers for 1 of 4 residents (R33) reviewed for pressure ulcers in the sample of 15.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation and interviews, the facility failed to ensure safe hot water temperatures in resident care areas for 1 of 25 residents (R2) reviewed for safety and supervision in the sample of 25.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident experiencing significant weight loss was identified and the physician was notified. This resulted in a delay in evaluation and intervention of a significant, unplanned weight loss of 5.88% for one of five (R45) residents reviewed for weight loss in the sample of 15. R45's Face Sheet printed 4/28/2026 documents R45 was admitted to the facility with multiple diagnoses that include influenza, acute respiratory failure, and unspecified protein-calorie malnutrition. On 4/27/2026 at 10:00AM, R45 was in bed, not dressed for the day, blinds closed and lights off, with breakfast (appeared to be oatmeal, eggs, toast and coffee and milk) on bedside table that appeared to be untouched. R45 stated that R45 was tired, had not yet been out of bed, and was not hungry. [...]
- D Provide routine and 24-hour emergency dental care for each resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure urgent/emergent dental services were provided, failed to modify the diet of a resident with chewing difficulty due to dental concerns, and failed to notify the physician regarding dental concerns for 1 of 15 residents (R12) in the sample of 15 reviewed for dental care.
- D Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation, interview and record review the facility failed to serve a resident chopped meat as ordered for 1 of 15 residents (R33) reviewed for diets in the sample of 15.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure Personal Protective Equipment (PPE) was donned prior to providing direct resident care to a resident on Enhanced Barrier Precautions (EBP) for 1 of 15 residents (R33) reviewed for infection control in the sample of 15.
- D Implement a program that monitors antibiotic use.
Inspectors wroteBased on interview and record review, the facility failed to ensure effective implementation of its Infection Prevention and Control Program was effectively implemented to include identification and surveillance of one of one (R32) resident reviewed for prophylactic antibiotic therapy in the sample of 15. R32's Face Sheet printed 4/28/2026 documents R32 was admitted to the facility with multiple diagnoses that include progressive multiple sclerosis and urinary tract infection. R32's Order Summary Report printed 4/28/2026 documents that R32 has an order for Trimethoprim (antibiotic) 100 milligrams one time a day for prophylaxis of urinary tract infection that started on 1/25/2025. [...]
February 25, 2026Complaint inspection · 1 citation
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interview and record review the facility failed to investigate an injury of unknown origin as possible abuse for 1 of 3 residents (R1) reviewed for abuse in the sample of 3.
February 9, 2026Complaint inspection · 1 citation
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview and record review the facility failed to ensure a resident wasn't administered the wrong medications resulting in a significant medication error. This applies to 1 of 3 residents (R1) reviewed for medication administration in the sample of 5.
November 18, 2025Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, interview, and record review the facility failed to prevent staff-to-resident physical and verbal abuse. This applies to 1 of 3 residents (R1) reviewed for abuse in the sample of the 3.
March 27, 2025Standard inspection · 10 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure cooked foods were cooled in a manner to limit the growth of potentially dangerous pathogens. The failure has the potential to affect all residents in the facility.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview and record review, the facility failed to perform interdisciplinary care plan conferences for 1 of 1 residents (R44) reviewed for care plans in the sample of 26.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review the facility failed to perform incontinence care and activities of daily living care for 1 of 1 residents (R35) reviewed for activities of daily living in the sample of 26.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview and record review the facilty failed to ensure a healed pressure injury did not reopen for 1 (R40) of 6 residents reviewed for pressure injury in the sample of 26.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure fall prevention measures were in place for 1 of 3 residents (R19) reviewed for safety and supervision in the sample of 26.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interview and record review the facility failed to show a resident was assessed for a psychotropic gradual dose reduction. This applies to 1 of 5 (R33) residents in the sample of 26.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, record review the facility failed to follow manufacturer instructions regarding the expiration date of in use insulin. This applies to 2 of 2 residents (R47, R27) reviewed for insulin in the sample of 26.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to perform glove changes and hand hygiene during incontinence care for 1 of 8 residents (R5) reviewed for infection control in the sample of 26.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and record review the facility failed to offer a resident the flu vaccine for the 2024/2025 flu season. This applies to 1 of 5 residents (R7) reviewed for vaccinations in the sample of 26.
- D Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on interview and record review the facility failed to offer a resident the covid vaccine for the 2024/2025 covid season. This applies to 1 of 5 residents (R7) reviewed for vaccinations in the sample of 26.
February 11, 2025Complaint inspection · 1 citation
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure staff wore the required personal protective equipment (PPE) when entering residents' rooms that were on isolation for influenza. This applies to 3 of 3 residents (R1, R2, and R3) reviewed for infection control in the sample of 3.
September 30, 2024Complaint inspection · 1 citation
- D Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Inspectors wroteBased on interview and record review the facility failed to treat a resident with respect and dignity. This applies to 1 of 6 residents (R1) reviewed for resident rights in the sample of 6.
August 27, 2024Complaint inspection · 1 citation
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview and record review the facility failed to administer a Physician prescribed medication as ordered. This applies to one of three residents (R1) reviewed for medication administration in the sample of six.
August 1, 2024Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to perform safe bed mobility for 1 resident (R1) reviewed for safety and supervision. This failure resulted in R1 sustaining a nasal bone fracture, a femoral neck fracture, and a 4x4cm (centimeter) laceration to her forehead that was repaired with 9 sutures. This applies to 1 of 3 residents reviewed for safety and supervision in the sample of 3.
April 12, 2024Standard inspection · 8 citations
- F Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Inspectors wroteBased on interview and record review the facility failed to ensure the Director of Nursing and Infection Preventionist attended the quarterly Quality Assurance and Performance Improvement (QAPI) meetings. This applies to all residents in the facility.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review the facility failed to prevent a resident from falling from a broken beauty shop chair and failed to implement interventions to prevent falls for 4 of 5 residents (R43, R3, R20, R50) reviewed for falls in the sample of 23.
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to obtain physician's orders for a resident on CPAP (Continuous Positive Airway Pressure) therapy for 1 resident (R410), failed to store nebulizer and CPAP masks in a sanitary manner for 4 residents (R6, R24, R50, R410). These failures apply to 4 of 8 residents reviewed for respiratory care in the sample of 23.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, and record review the facility failed to reassess for preferences and nutritional needs after a resident was readmitted with a diet change for 1 of 1 resident (R22) reviewed for dietary services.
- D Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a resident was assessed by a physician within the first 30 days after admission for 2 of 2 residents (R22, R9) reviewed for physician visits outside of the sample.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview and record review the facility failed to ensure a scheduled medication was available for administration for 1 of 1 resident (R10) reviewed for medications in the sample of 23.
- D Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure vegetables were not overcooked, leaving them with a soft mushy texture and a bland flavor. This applies to 2 of 2 residents (R1, and R13) reviewed for food preparation in a sample of 23.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure the correct personal protective equipment (PPE) was worn while providing care for resident in contact isolation with a multi drug resistant organism (MDRO). This applies to 1 of 8 (R54) residents reviewed for infection control in the sample of 23.
January 26, 2024Complaint inspection · 1 citation
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview and record review, the facility failed to ensure a copy of a resident's (R1) advanced directive was present in the medical record, and failed to ensure a residents care plan was updated with current code status. This applies to 1 of 3 residents reviewed for advanced directives in the sample of 9.
Fire safety inspections
42 fire safety citations on file: 21 on March 27, 2025, 12 on April 12, 2024, 9 on May 25, 2023.
Every fire safety citation42 citations
- F Establish an Emergency Preparedness Program (EP).
- F Address subsistence needs for staff and patients.
- F Establish policies and procedures for sheltering.
- F Establish policies and procedures for medical documentation.
- F Establish policies and procedures for volunteers.
- F Establish roles under a Waiver declared by secretary.
- F Provide primary/alternate means for communication.
- F Provide family notifications of emergency plan.
- F Establish emergency prep training and testing.
- F Conduct testing and exercise requirements.
- F Implement emergency and standby power systems.
- F Install proper backup exit lighting.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Install corridor and hallway doors that block smoke.
- F Provide a written emergency evacuation plan.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Provide properly protected cooking facilities.
- C Have simulated fire drills held at unexpected times.
- F Address subsistence needs for staff and patients.
- F Provide family notifications of emergency plan.
- F Implement emergency and standby power systems.
- F Have properly located and lighted "Exit" signs.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
- E Install corridor and hallway doors that block smoke.
- E Have proper medical gas storage and administration areas.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F Establish policies and procedures for sheltering.
- F Address subsistence needs for staff and patients.
- F Establish staff and initial training requirements.
- F Conduct testing and exercise requirements.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Follow proper procedures when the fire alarm was out of service for more than 4 hours.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- F Have simulated fire drills held at unexpected times.
- F Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Illinois | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.19 | 3.45 | 3.86 |
| Registered nurses | 0.71 | 0.72 | 0.69 |
| All nursing staff on weekends | 2.72 | 3.07 | 3.42 |
| Nurse aides | 1.86 | ||
| Licensed practical nurses | 0.61 | ||
| Nursing staff turnover (share who left in a year) | not reported | 44.5% | 45.8% |
| Registered nurse turnover | not reported | 41.8% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.49 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.38 on weekdays and 2.72 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.49 in April to June 2025 to 3.19 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.19 | 0.71 | 3.38 | 2.72 | 0.7% | 0 of 90 | 51 |
| Oct to Dec 2025 | 3.53 | 0.69 | 3.81 | 2.84 | 0.6% | 0 of 92 | 54 |
| Jul to Sep 2025 | 3.70 | 0.80 | 3.96 | 3.02 | 2.7% | 0 of 92 | 53 |
| Apr to Jun 2025 | 3.49 | 0.81 | 3.72 | 2.90 | 2.4% | 0 of 91 | 52 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Illinois, Jan to Mar 2026 | 3.26 | 0.65 | 3.40 | 2.92 | 5.4% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Illinois | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 9.9 | 13.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.8 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.8 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.7 | 2.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 9.9 | 14.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 11.8 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 31.6 | 21.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 34.0 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 16.6 | 13.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 2.2 | 1.8 |
Owners and operators
Legal business name: LENA LIVING CENTER, LLC. CMS links this home to Serenity Estates, a group of 5 nursing homes averaging 2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Koenig, Suzanne | 5% or greater direct ownership interest | Individual | 100% | 07/21/2025 |
| Koenig, Suzanne | Managing control - governing body | Individual | 06/01/2007 | |
| Sak Management Services LLC | Operational/managerial control | Organization | 08/01/2012 | |
| Koenig, Suzanne | Operational/managerial control | Individual | 08/01/2012 | |
| McDonald, Dustin | Operational/managerial control | Individual | 02/24/2025 | |
| Schleich, Jeffrey | Operational/managerial control | Individual | 05/10/2017 | |
| Lena Property Partners, LLC | Adp of the SNF | Organization | 02/27/2006 | |
| Sak Management Services LLC | Adp of the SNF | Organization | 07/09/2025 | |
| Koenig, Suzanne | Adp of the SNF | Individual | 08/01/2012 | |
| McDonald, Dustin | Adp of the SNF | Individual | 02/24/2025 | |
| Schleich, Jeffrey | Adp of the SNF | Individual | 05/10/2017 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 11 problems in this area, most recently on April 29, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 7 problems in this area, most recently on April 29, 2026: "Provide and implement an infection prevention and control program."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on April 29, 2026: "Honor the resident's right to manage his or her financial affairs."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on February 9, 2026: "Ensure that residents are free from significant medication errors."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.72 hours per resident per day, below the Illinois average of 3.07.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Allure of Stockton Stockton, 9.6 mi · 4 of 5 stars · 19 citations
- Pearl Pointe Nursing Rehab & Care Freeport, 9.9 mi · 1 of 5 stars · 65 citations
- Manor Court of Freeport Freeport, 10.1 mi · 2 of 5 stars · 52 citations
- The Citadel at Saint Joseph Village Freeport, 12.8 mi · 1 of 5 stars · 53 citations
- Stephenson Nursing Center Freeport, 13.1 mi · 3 of 5 stars · 42 citations
- Pleasant View Nursing Home Monroe, 18.3 mi · 1 of 5 stars · 42 citations
- Monroe Health Services Monroe, 19.2 mi · 4 of 5 stars · 22 citations
- Allure of Mt Carroll Mount Carroll, 19.7 mi · 4 of 5 stars · 17 citations
Illinois contacts for a concern about a nursing home
These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Illinois Department of Public Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Illinois Long-Term Care Ombudsman Program, Illinois Department on Aging, 1-800-252-8966. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: IDPH Quarterly Reports of Nursing Home Violators, where Illinois publishes its own records on licensed homes.
Common questions
- What is Serenity Estates of Lena's Medicare star rating?
- CMS rates Serenity Estates of Lena 2 out of 5 stars overall, with 3 for health inspections, 1 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Serenity Estates of Lena get at its last inspection?
- 12 health deficiencies at the standard inspection on April 29, 2026. The Illinois average is 12.6.
- Has Serenity Estates of Lena been fined?
- CMS lists no fines in the last three years.
- Does Serenity Estates of Lena accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Serenity Estates of Lena?
- CMS lists 11 owners and managers, and links the home to Serenity Estates. Legal business name: LENA LIVING CENTER, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.