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Manor Court of Freeport

2170 West Navajo Drive, Freeport, IL 61032 · Stephenson County · (815) 233-2400

117 certified beds, about 107 residents a day · Non profit - Corporation · Medicare and Medicaid since 2006

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 146102 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on November 25, 2025, inspectors cited 9 health deficiencies (the Illinois average is 12.6, the national average 9.2).

Of 52 health citations since September 2023, 10 were rated as actual harm or immediate jeopardy to residents.

CMS lists 6 fines totaling $107,314 in the last three years; the largest was $31,603, and the latest is dated March 19, 2026.

Nurses and nurse aides worked 3.87 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 0.76 of those hours.

33.9% of nursing staff left within the year CMS measured (Illinois average 44.5%).

CMS links it to Residential Alternatives of Illinois, an affiliated group of 7 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 52 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
10G
0H
0I
Potential for more than minimal harm
32D
7E
3F
Potential for minimal harm
0A
0B
0C
July 13, 2026Complaint inspection · 1 citation
  1. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 20, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide incontinent care to a resident dependent on staff for 1 of 5 residents (R1) reviewed for Improper Nursing in the sample 5.
June 30, 2026Complaint inspection · 1 citation
  1. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 10, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure accuracy of medical records for 1 of 3 residents (R1) reviewed for medical records in the sample of 3.
April 23, 2026Complaint inspection · 3 citations
  1. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 7, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure there were staff available to administer resident medications according to schedule administration times for 5 of 5 residents (R1, R2, R3, R4, R5) reviewed for staffing in the sample of 5.
  2. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 7, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to administer resident medications according to Physician Orders for 4 of 5 residents (R1, R2, R3, R5) reviewed for medications in the sample of 5.
  3. E
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 7, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents were free of significant errors for 4 of 5 residents (R1, R2, R3, R5) reviewed for medications in the sample of 5.
March 26, 2026Complaint inspection · 2 citations
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 7, 2026
    Inspectors wroteBased on interviews and record review, the facility failed to protect a resident from abuse. This applies to one of three residents (R2) reviewed for abuse in the sample of three.
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 7, 2026
    Inspectors wroteBased on interview and record review, the facility failed to report an allegation of physical abuse of a resident in a timely manner. This applies to one of three residents (R2) reviewed for abuse in the sample of three.
March 19, 2026Complaint inspection · 3 citations
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 27, 2026
    Inspectors wroteBased on interview and record review, the facility failed to perform weekly skin assessments, failed to identity a pressure ulcer prior to late stages for 1 resident, failed to obtain physician's orders for treatment of a pressure ulcer for 1 resident. This failure resulted in R3 obtaining a Stage 3 pressure ulcer that required surgical debridement and advanced to a Stage 4 pressure ulcer. These failures apply to 1 of 3 residents reviewed for pressure ulcers in the sample of 3.
  2. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 27, 2026
    Inspectors wroteBased on interview and record review, the facility failed to honor a residents (R1) Advanced Directive, resulting in (R1) being resuscitated against her wishes. This failure applies to 1 of 3 residents reviewed for Advanced Directives in the sample of 3.
  3. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 27, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident (R2) was free from significant medication errors. This applies to 1 of 3 residents reviewed for medications in the sample of 3.
November 25, 2025Standard inspection · 9 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) December 11, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure proper cooling techniques were utilized, failed to maintain cleanliness of unit food storage areas, and failed to maintain facility freezer in proper working condition. These failures have the potential to affect all residents in the building. The facility roster, dated 11/23/25, showed 110 residents residing in the facility. On 11/23/25 at 11:00AM, the initial tour of the kitchen was conducted. The thermometer reading on the facility's walk-in cooler registered at 0 degrees Fahrenheit. V25 (Cook) stated the temperature should be higher than that. A container of Salisbury steak inside the cooler appeared frozen. A previously cooked pork roast was loosely covered in a pan with aluminum foil and showed a use by date of 11/27/25. V25 stated the roast was cooked on Thursday (11/20/25). [...]
  2. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 8, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident with dysphagia received thickened liquids and was supervised when eating to prevent her from eating another resident's food and large amount of food at once for 1 of 1 resident (R33), and the facility failed to ensure the hot water and coffee in 3 of 4 dining rooms were at safe temperatures, for residents reviewed for safety and supervision in the sample of 50. This failure has the potential to affect residents in 3 of 4 dining areas.
  3. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 11, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide privacy to a resident during a blood sugar check and insulin administration. This applies to three of three residents (R28, R42, R90) reviewed for privacy in the sample of 50.
  4. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 11, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a resident received assistance to eat (R79) and failed to ensure showers were provided (R22) for 2 of 3 residents reviewed for activities of daily living in the sample of 50.
  5. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 12, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure pressure relieving interventions were in place for 1 of 3 residents (R47) reviewed for non-pressure wounds in the sample of 50.
  6. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 8, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to identify pressure ulcers prior to becoming advanced stages for 2 of 3 residents (R83, R6) reviewed for pressure ulcers in the sample of 50.
  7. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 11, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to keep the catheter drainage bag of the bed and below the level of the bladder for 1 of 3 residents (R13) reviewed for catheters in the sample of 50.
  8. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 11, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide the physician with the dietician recommendations for a resident with a significant weight loss, and the facility failed to ensure a resident received fluids with her meal and ordered supplements. This applies to 2 of 5 residents (R33 & R8) reviewed for nutrition in the sample of 50.
  9. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 11, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to sanitize the blood glucose testing monitor between residents. This applies to three of eight residents (R28, R42, R90) reviewed for infection control in the sample of 50.
October 10, 2025Complaint inspection · 2 citations
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 19, 2025
    Inspectors wroteBased on interview and record review, the facility failed to notify a resident's Power of Attorney after the resident fell from her bed. This applies to 1 of 3 residents (R1) reviewed for notification in the sample of 3.
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 20, 2025
    Inspectors wroteBased on interview and record review, the facility failed to safely transfer a resident with a mechanical lift following the resident's fall. This applies to 1 of 3 residents (R1) reviewed for falls in the sample of 3.
August 19, 2025Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 20, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide safe mobility for residents by not ensuring footrests were on wheelchairs when pushing residents for 4 of 6 residents (R1, R4, R5, & R6) reviewed for safety in the sample of 6. This failure resulted in R1 falling out of the wheelchair and sustaining a laceration that required 3 sutures to close.
July 18, 2025Complaint inspection · 2 citations
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 30, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a physician was notified of a medication error for 1 of 3 residents (R1) reviewed for notifications in the sample of 8.
  2. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 30, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure medications were administered when prepared for 1 of 3 residents (R1) reviewed for medication administration in the sample of 8.
July 8, 2025Complaint inspection · 1 citation
  1. G
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 9, 2025
    Inspectors wroteBased on interview and record review, the facility failed to administer a resident's (R1) sodium tablets for 12 days following his admission to the facility. This failure resulted in R1 experiencing a critically low sodium level, confusion, hallucinations, and a 15 day hospital stay to correct his sodium levels. This applies to 1 of 3 residents reviewed for medications in the sample of 5.
February 26, 2025Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 5, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a call light to a resident, and failed to provide supervision to a resident while up in her wheelchair. This applies to 1 of 3 residents (R2) reviewed for safety and supervision in the sample of 6.
January 9, 2025Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 15, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a safe transfer by not using a gait belt for one resident, (R3), and failed to ensure one resident (R1) was safely transferred. This failure resulted in R1 falling during a staff assisted transfer and sustaining multiple lacerations to her head requiring sutures. This applies to 2 of 3 residents (R1 and R3) reviewed for safety in the sample of 3.
November 25, 2024Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 5, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure a resident was wearing non-skid footwear and was being held by the gait belt when being transferred/ambulated for 1 of 3 residents (R1) reviewed for safety and supervision in the sample of 3 residents. This failure resulted in R1 falling and sustaining a rib fracture, two transverse process fractures of the lumbar vertebrae, and a skin tear.
September 11, 2024Complaint inspection · 2 citations
  1. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 19, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to immediately notify a physician of a fall with new onset of pain, failed to monitor and assess a resident post fall for pain and change of condition, and failed to provide pain medication for a resident experiencing pain after a fall for 1 of 3 residents (R1) reviewed for quality of care. This failure resulted in R1 not being transferred to the acute care hospital for evaluation for 19 hours after a fall with a fractures.
  2. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 19, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to perform a safe transfer for 1 of 3 residents (R1) reviewed for safety in the sample of 5. This failure resulted in R1 experiencing a fall and fracturing his left arm and shoulder.
August 29, 2024Standard inspection · 9 citations
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) September 10, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to identify a pressure wound prior to becoming advanced stages, failed to identify deterioration of an existing pressure ulcer, failed to perform weekly wound assessments, failed to perform accurate wound assessments for 2 residents (R75, R63), failed to provide wound treatments, failed to maintain documentation of wound assessments for 1 resident (R16), and failed to ensure pressure ulcer prevention measures were in place for 1 resident (R63). These failures resulted in R75 experiencing sepsis requiring hospitalization, surgical debridement of his necrotic wound, and placement of a colostomy due to an infected wound. These failures also resulted in R63's bilateral heel wounds not being identified until they were unstageable wounds and becoming necrotic. [...]
  2. G
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) September 10, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to implement interventions for residents with significant weight loss for 3 of 4 residents (R82, R70, R83) reviewed for weight loss in the sample of 24. These failures caused R82 to experience a 9.91% weight loss in 1 month, R70 to experience a 10.40% weight loss in 1 month, and R83 to experience a 12.18% weight loss in 1 month and a 18.55% weight loss in 3 months.
  3. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) September 10, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to implement COVID-19 outbreak interventions, failed to implement contact isolation precautions, and failed to implement enhanced barrier precaution interventions. This failure has the potential to affect all residents residing in the facility.
  4. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 10, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents were treated with dignity for 3 of 3 residents (R57, R255, R51) reviewed for dignity in the sample of 24 and 3 residents (R101, R256, R105) outside of the sample.
  5. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 10, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure resident medications were clearly labeled and stored in a manner to prevent impairment of the integrity of the medicines for two of three medication carts reviewed for medication storage. This has a potential to affect all of the residents with medication stored in the two medication carts.
  6. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 10, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide hand hygiene for 1 of 1 resident (R64) in the sample of 24.
  7. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 19, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a dressing change in a manner to prevent cross contamination for 1 of 2 residents (R51) reviewed for quality of care in the sample of 24.
  8. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 10, 2024
    Inspectors wroteBased on interview and record review, the facility failed to provide restorative exercises to 1 of 2 residents (R63) reviewed for range of motion in the sample of 23.
  9. D
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 10, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure resident preferences were considered for 1 of 1 resident (R9) reviewed for food preferences.
May 23, 2024Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 5, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide treatment per physician's orders for 1 resident (R1) following a fall with injury. This applies to 1 of 3 residents reviewed for falls in the sample of 7.
January 9, 2024Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 11, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident (R1) who is a high risk for falls was provided with the appropriate shower device during a shower. The failure resulted in R1 sustaining a fracture to his right hip. This applies to one of three residents, (R1) reviewed for showers in a sample of three.
October 4, 2023Standard inspection · 8 citations
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 9, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure staff wore masks during a COVID-19 outbreak, and failed to ensure staff wore gloves and performed hand hygiene to prevent cross contamination during wound care. These failures have the potential to affect all residents in the facility.
  2. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 9, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to follow the recipe for the noon pureed meal for four of four residents (R26, R30, R35, R250) reviewed for food in the sample of 21.
  3. D
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    F557 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 9, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to treat residents in a dignified manner by staff eating personal food during the residents' lunch meal for two of 21 residents (R26, R30) reviewed for dignity in the sample of 21.
  4. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 9, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure pressure wound treatments were in place, and failed to ensure pressure relieving interventions were in place for 2 of 7 residents (R76, R32) reviewed for pressure injuries in a sample of 21.
  5. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 9, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure fall prevention interventions were in place, and failed to update fall prevention interventions after a resident's fall, for one of six residents (R31) reviewed for safety supervision in the sample of 21.
  6. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 9, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure a diabetic medication was available for 1 of 21 residents (R52) reviewed for pharmacy services in the sample of 21.
  7. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 9, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensue a resident received ordered medication for an enlarged prostate over a 10 month period, causing a significant medication error for 1 of 21 residents (R45) reviewed for pharmacy services in the sample of 21.
  8. D
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 9, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to serve thickened liquids as ordered for a resident with dysphagia for one of three residents (R30) reviewed for altered diets in the sample of 21.
September 20, 2023Complaint inspection · 3 citations
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 27, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure dressing changes were being completed as ordered for residents (R1 & R12) with non-pressure wounds in the sample of 12.
  2. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 9, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure dressing changes were being completed as ordered for residents (R2 & R3) with pressure ulcers in the sample of 12.
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 9, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure safety and supervision were provided for a resident at risk for falling for 1 of 3 residents (R1) reviewed for falls in the sample of 12.

Fire safety inspections

20 fire safety citations on file: 11 on November 25, 2025, 7 on August 29, 2024, 2 on October 4, 2023.

Every fire safety citation20 citations
  1. F
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · November 25, 2025 · Corrected (the home has a date of correction)
  2. F
    Develop Emergency Preparedness policies and procedures.
    E 13 · November 25, 2025 · Corrected (the home has a date of correction)
  3. F
    Develop a communication plan.
    E 29 · November 25, 2025 · Corrected (the home has a date of correction)
  4. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · November 25, 2025 · Corrected (the home has a date of correction)
  5. F
    Meet requirements for the use of electrical equipment.
    K 919 · November 25, 2025 · Corrected (the home has a date of correction)
  6. E
    Install proper backup exit lighting.
    K 281 · November 25, 2025 · Corrected (the home has a date of correction)
  7. E
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · November 25, 2025 · Corrected (the home has a date of correction)
  8. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · November 25, 2025 · Corrected (the home has a date of correction)
  9. E
    Provide properly protected cooking facilities.
    K 324 · November 25, 2025 · Corrected (the home has a date of correction)
  10. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · November 25, 2025 · Corrected (the home has a date of correction)
  11. E
    Have proper medical gas storage and administration areas.
    K 923 · November 25, 2025 · Corrected (the home has a date of correction)
  12. F
    Establish roles under a Waiver declared by secretary.
    E 26 · August 29, 2024 · Corrected (the home has a date of correction)
  13. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · August 29, 2024 · Corrected (the home has a date of correction)
  14. E
    Install corridor and hallway doors that block smoke.
    K 363 · August 29, 2024 · Corrected (the home has a date of correction)
  15. E
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · August 29, 2024 · Corrected (the home has a date of correction)
  16. E
    Ensure proper usage of power strips and extension cords.
    K 920 · August 29, 2024 · Corrected (the home has a date of correction)
  17. E
    Have proper medical gas storage and administration areas.
    K 923 · August 29, 2024 · Corrected (the home has a date of correction)
  18. D
    Provide properly protected cooking facilities.
    K 324 · August 29, 2024 · Corrected (the home has a date of correction)
  19. F
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · October 4, 2023 · Corrected (the home has a date of correction)
  20. E
    Provide properly sized and located linen or trash receptacles.
    K 754 · October 4, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
March 19, 2026Fine $31,603
August 19, 2025Fine $11,196
July 8, 2025Fine $13,161
January 9, 2025Fine $14,505
November 25, 2024Fine $14,050
August 29, 2024Fine $22,799

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIllinoisUnited States
All nursing staff (RN, LPN and aides)3.873.453.86
Registered nurses0.760.720.69
All nursing staff on weekends3.413.073.42
Nurse aides2.76
Licensed practical nurses0.36
Nursing staff turnover (share who left in a year)33.9%44.5%45.8%
Registered nurse turnover29.2%41.8%42.9%
Administrators who left0

CMS expects 4.34 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.06 on weekdays and 3.41 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.00 in April to June 2025 to 3.87 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.870.764.063.41 0.0%0 of 90107
Oct to Dec 20253.980.744.153.56 0.0%0 of 92112
Jul to Sep 20254.120.824.293.71 0.0%0 of 92107
Apr to Jun 20254.000.744.143.67 0.3%0 of 91109
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Illinois, Jan to Mar 20263.260.653.402.925.4%0.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Illinois

JobMedianMiddle halfEmployed
Illinois, all employers
CNAs (nursing assistants)$22.10$18.95 to $23.2668,640
LPNs and LVNs$36.06$30.57 to $38.2517,440
Registered nurses$46.15$38.47 to $50.94138,910
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIllinoisUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
17.713.413.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.10.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.31.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.63.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
3.62.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
18.914.314.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
7.84.84.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
18.521.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
27.226.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
14.013.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.82.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.52.21.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Manor Court of Freeport's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (61.7% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

61.7% this home

Better than the national rate

US median of homes 51.5% · Illinois: 106 better, 85 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 191 eligible stays.

Potentially preventable readmissions

10.3% this home

No different from the national rate

US median of homes 10.7% · Illinois: 2 better, 14 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 198 eligible stays.

Infections that led to a hospital stay

7.8% this home

No different from the national rate

US median of homes 7.1% · Illinois: 3 better, 10 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 125 eligible stays.

Self-care and mobility at discharge

46.5% this home

Median of homes: Illinois50.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 58 residents counted.

Falls with major injury

1.7% this home

Median of homes: Illinois0.3% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 118 residents counted.

New or worsened pressure ulcers

6.9% this home

Median of homes: Illinois1.5% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 118 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Illinois100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 75 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: RESIDENTIAL ALTERNATIVES OF ILLINOIS INC. CMS links this home to Residential Alternatives of Illinois, a group of 7 nursing homes averaging 3 stars overall.

NameRoleTypeShareSince
Residential Alternatives of Illinois Inc5% or greater direct ownership interestOrganization100%01/09/2006
Bardelas, AndresW-2 managing employeeIndividual12/14/2005
Kempiners, WilliamCorporate directorIndividual08/01/2013
Kniery, JohnCorporate directorIndividual08/01/2013
Shaw, JeffreyCorporate directorIndividual02/13/2006
Kniery, JohnCorporate officerIndividual06/25/2018
Shaw, JeffreyCorporate officerIndividual08/01/2013
Wilson, RonaldCorporate officerIndividual06/28/2018

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 27 problems in this area, most recently on July 13, 2026: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 8 problems in this area, most recently on April 23, 2026: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on March 19, 2026: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on November 25, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."

Other nursing homes nearby

Illinois contacts for a concern about a nursing home

These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.

Common questions

What is Manor Court of Freeport's Medicare star rating?
CMS rates Manor Court of Freeport 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Manor Court of Freeport get at its last inspection?
9 health deficiencies at the standard inspection on November 25, 2025. The Illinois average is 12.6.
Has Manor Court of Freeport been fined?
Yes. CMS lists 6 fines totaling $107,314 in the last three years.
Does Manor Court of Freeport accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Manor Court of Freeport?
CMS lists 8 owners and managers, and links the home to Residential Alternatives of Illinois. Legal business name: RESIDENTIAL ALTERNATIVES OF ILLINOIS INC.

Sources

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